The document discusses how IT departments are often leading innovation within companies due to their use of structured processes to manage new projects. It outlines a typical 4-step innovation process used by IT - identify problems or opportunities, brainstorm ideas, prioritize projects, and implement solutions. While most companies recognize innovation is important for growth, few are satisfied with their level of innovation. The document suggests IT departments can influence other areas of the company by helping them focus on strategic goals, generating new ideas, evaluating ideas, and implementing projects successfully.