Christina Durighello has over 20 years of experience in local government administration. She currently works as the Rates Coordinator for Banana Shire Council where she coordinates the rates team and systems. Previously, she held roles as Rates Coordinator for Mareeba Shire Council and Rates Technical Officer for Tablelands Regional Council. She has strong skills in customer service, rates and property administration, financial reporting, and team leadership. In her spare time, she works casually for the Australian Electoral Commission and Electoral Commission of Queensland conducting elections.
Deidre Burger has over 25 years of experience in education, sales, operations and people management. She currently leads a team of 42 staff across 3 regions in South Africa for the National Lottery. She has a proven track record of strong leadership, analytical skills, and driving a high performance culture. Her career highlights include managing the sales and operations of 3 coastal regions for Gidani and serving as the Public Relations Manager for Shoprite Checkers in the Eastern Cape.
Andrew Jackson has extensive qualifications and experience in optometry. He currently serves as Head of Optometry at the Royal Group of Hospitals in Belfast, Northern Ireland. Previously he was Head of Clinical Services at the Australian College of Optometry in Melbourne. He has over 30 years of experience in optometry in both hospital and academic settings. He coordinates regional low vision, contact lens, and pediatric optometry services and manages research programs in vision and optometry.
Jayla Brown is a student at Hampton University pursuing a Bachelor of Business Administration degree, which she will complete in May 2019, followed by a Master of Business Administration degree in May 2020. She has a 3.85 GPA and experience interning at 1917 American Bistro and Brix Corporation, where she created files, advertised services, and assisted callers. Brown is involved with the National Black MBA Association and Athletic Bridge, volunteering at local schools. She is a member of the Golden Key International Honor Society and University Honors program.
Curtis R. Cole Jr. has over 30 years of experience in safety supervision, truck driving, heavy equipment operation, and manufacturing. He has held roles as a Safety Supervisor, CDL Class A Truck Driver, Heavy Equipment Operator Instructor, and Safety & Compliance Officer. Curtis has a proven track record of leadership, training, and maintaining safety compliance. He is dedicated to safety and developing employees' skills through training programs.
Pa Pa Aung is a plant breeder and geneticist from Myanmar. She received her Ph.D. in 2004 from Kyushu University in Japan, where she studied genetic diversity in seed storage proteins and endosperm starch properties in Myanmar rice varieties. She has since worked as the Deputy Director and Head of the Plant Biotechnology Centre in Myanmar. Her research focuses on characterizing genetic diversity in Myanmar rice varieties to improve grain quality and she has published extensively on this topic.
Imran Ahmed has over 25 years of experience in printing and packaging sales and technical roles. He is currently the Sales & Technical Manager for Abudawood Industrial Co. Ltd. in Saudi Arabia, where he is responsible for marketing their products and handling all technical sales issues in multiple countries. Previously he held technical roles in Pakistan and Saudi Arabia, where he supported customers and provided technical consultancy. He has a BSc from the University of Karachi and diplomas in photolithography and offset lithoprinting from the London College of Printing & Graphic Art.
Douglas Elgar is seeking a position in landscape architecture. He received a Bachelor of Science in Landscape Architecture from Colorado State University in 2016 with a minor in Global Environmental Sustainability. His experience includes being the current manager of Walrus Ice Cream Co. and working for the Southwest Conservation Corps and Boulder County Youth Corps on trail maintenance and leadership roles. He also contributed photography and writing to Colorado State University's annual magazine.
Allison Bannar is pursuing a Master's degree in Environmental Engineering at Washington State University after completing a Bachelor's degree in Civil Engineering. She has relevant coursework in areas such as water treatment, meteorology, and hazardous waste. For projects, she helped obtain Silver LEED Certification for a historic WSU building and analyzed transporting rainwater between US states. Her skills include ArcGIS, Excel, Word, and engineering software. Currently, she works as a Lead Tutor and Peer Tutor at WSU, facilitating learning environments and helping students at different paces.
Deidre Burger has over 25 years of experience in education, sales, operations and people management. She currently leads a team of 42 staff across 3 regions in South Africa for the National Lottery. She has a proven track record of strong leadership, analytical skills, and driving a high performance culture. Her career highlights include managing the sales and operations of 3 coastal regions for Gidani and serving as the Public Relations Manager for Shoprite Checkers in the Eastern Cape.
Andrew Jackson has extensive qualifications and experience in optometry. He currently serves as Head of Optometry at the Royal Group of Hospitals in Belfast, Northern Ireland. Previously he was Head of Clinical Services at the Australian College of Optometry in Melbourne. He has over 30 years of experience in optometry in both hospital and academic settings. He coordinates regional low vision, contact lens, and pediatric optometry services and manages research programs in vision and optometry.
Jayla Brown is a student at Hampton University pursuing a Bachelor of Business Administration degree, which she will complete in May 2019, followed by a Master of Business Administration degree in May 2020. She has a 3.85 GPA and experience interning at 1917 American Bistro and Brix Corporation, where she created files, advertised services, and assisted callers. Brown is involved with the National Black MBA Association and Athletic Bridge, volunteering at local schools. She is a member of the Golden Key International Honor Society and University Honors program.
Curtis R. Cole Jr. has over 30 years of experience in safety supervision, truck driving, heavy equipment operation, and manufacturing. He has held roles as a Safety Supervisor, CDL Class A Truck Driver, Heavy Equipment Operator Instructor, and Safety & Compliance Officer. Curtis has a proven track record of leadership, training, and maintaining safety compliance. He is dedicated to safety and developing employees' skills through training programs.
Pa Pa Aung is a plant breeder and geneticist from Myanmar. She received her Ph.D. in 2004 from Kyushu University in Japan, where she studied genetic diversity in seed storage proteins and endosperm starch properties in Myanmar rice varieties. She has since worked as the Deputy Director and Head of the Plant Biotechnology Centre in Myanmar. Her research focuses on characterizing genetic diversity in Myanmar rice varieties to improve grain quality and she has published extensively on this topic.
Imran Ahmed has over 25 years of experience in printing and packaging sales and technical roles. He is currently the Sales & Technical Manager for Abudawood Industrial Co. Ltd. in Saudi Arabia, where he is responsible for marketing their products and handling all technical sales issues in multiple countries. Previously he held technical roles in Pakistan and Saudi Arabia, where he supported customers and provided technical consultancy. He has a BSc from the University of Karachi and diplomas in photolithography and offset lithoprinting from the London College of Printing & Graphic Art.
Douglas Elgar is seeking a position in landscape architecture. He received a Bachelor of Science in Landscape Architecture from Colorado State University in 2016 with a minor in Global Environmental Sustainability. His experience includes being the current manager of Walrus Ice Cream Co. and working for the Southwest Conservation Corps and Boulder County Youth Corps on trail maintenance and leadership roles. He also contributed photography and writing to Colorado State University's annual magazine.
Allison Bannar is pursuing a Master's degree in Environmental Engineering at Washington State University after completing a Bachelor's degree in Civil Engineering. She has relevant coursework in areas such as water treatment, meteorology, and hazardous waste. For projects, she helped obtain Silver LEED Certification for a historic WSU building and analyzed transporting rainwater between US states. Her skills include ArcGIS, Excel, Word, and engineering software. Currently, she works as a Lead Tutor and Peer Tutor at WSU, facilitating learning environments and helping students at different paces.
Joanne Bateman is a Process and Performance Analyst currently working for Abertawe Bro Morgannwg Local Health Board. She has over 15 years of experience in finance roles, including 10 years as a Payments Team Leader and Finance Assistant. She is highly motivated, organized, and committed, with strong leadership, management, communication, and people skills. In her current role, she leads a department of 20 staff and is responsible for payment processing, performance management, and achieving strategic objectives. Previously, she has held roles in accounts payable, administration, and healthcare assistance.
Anthony Dix is an experienced housing professional seeking a new position. He currently serves as Rents Manager for Rykneld Homes, where he has implemented various initiatives to reduce arrears and improve rent collection. These include automating processes, introducing mobile technology, and redesigning income recovery procedures. He also chairs review panels, manages rent setting and welfare reform changes. Additionally, he serves on the board of Chesterfield North East Derbyshire Credit Union.
Nikkola Jarvis is seeking a new career opportunity in sales, customer service, or telemarketing. She has over 10 years of experience in customer service roles, most recently as a senior telemarketer generating sales leads and maintaining diaries for 15 sales representatives. Prior to this, she worked in healthcare assisting residents and as a supervisor at a motorway service station restaurant, demonstrating strong customer service, time management, and ability to work under pressure and meet targets. She has qualifications in English, maths, science, and IT and is currently studying for an NVQ in sales.
Erin Murphy is seeking new opportunities and provides a summary of her relevant experience. She has over 5 years of experience in administration roles, including roles with Clackmannanshire Council and Stirling Council. Her experience includes customer service, administration, financial tasks, and supervision responsibilities. She is skilled in areas such as communication, organization, leadership, and working independently or as part of a team. References are available upon request.
Karen Martins has over 21 years of experience working in various administrative and clerical roles for Corrective Services NSW. She has experience in areas such as procurement, finance, records management, asset management, and executive assistance. Her resume provides details of her work history and roles within Corrective Services NSW since 1995. It also outlines her skills including experience with various computer systems, event planning, website content management, and project administration.
Louise Cardwell has over 20 years of experience in administration roles. She has strong leadership, communication, and computer skills. Her experience includes roles as an executive assistant, administration officer, and administration team manager. She has experience managing teams and projects for charities, banks, and government organizations. She is skilled in tasks like records management, event planning, financial administration, and database maintenance.
Rosalyn Leonard-Augustus has over 20 years of experience in customer service, human resources, quality assurance, and office management. She has held several senior level positions supervising staff and projects. Currently, she is a Senior Supervisor responsible for overseeing information intake, correspondence, document archiving and destruction.
Debbie E. Bond has over 20 years of experience in customer service, operations management, and community outreach roles. She currently works as a Neighborhood Watch Coordinator for the Memphis Police Department, where she establishes partnerships between police and community groups. Previously, she has held positions with the Small Business Administration, Protravel Network, Department of Treasury, Telecorp Communication, and has also worked as an adjunct faculty member.
Maritza Doyle is an experienced administrative coordinator and project manager seeking new opportunities. She has over 15 years of experience in office administration, project coordination, human resources assistance, and executive assistance. Her skills include bilingual Spanish/English abilities, proficiency in Microsoft Office and various software programs, coordination, planning, research, report writing, and meeting deadlines. She holds an Associate's degree in General Business and is pursuing a Bachelor's degree in Business Management.
Malcolm D. Prince has over 15 years of experience in administrative, visitor services, and data management roles. He has 6 years of supervisory experience overseeing front-line staff. He is proficient in various software programs including Blackbaud Altru, Raiser's Edge, QuickBooks, Microsoft Office, and Google Docs. Currently he is seeking a new opportunity that utilizes his customer service, administrative, and data management skills.
Umar Mushtaq Khan is seeking a challenging leadership position. He has over 10 years of experience in operations management, administration, sales, and real estate. He has worked for Catalyst Services as an Operations Manager since 2014 and previously held several supervisory roles at MCB Bank from 2006 to 2014, including in auto sales, credit card sales, collections, and administration. He also worked part-time as a real estate agent from 2009 to 2013. Khan holds a B.Com-IT degree and qualifications in Microsoft applications, networking, and technical skills.
Darlene Yon has over 25 years of experience in executive administration and office management. She has worked as an executive assistant for The Palmetto Group since 2014 and as executive assistant and office administrator for Barling Bay, LLC from 2009 to 2014. Prior to that, she was the customer service manager at High Purity Standards from 1992 to 2009. She has a wide range of skills including managing calendars, travel arrangements, events planning, administrative tasks, and software programs like Microsoft Office, QuickBooks, and various accounting and HR systems.
Hellen Abbott is seeking an administrative position. She has over 15 years of experience providing executive support, accounts work, customer service, and event planning. Her most recent role was as Office Administrator and Personal Assistant at Onrus Manor Retirement Village from 2012 to 2015, where she supported the Village Manager and Trustees, managed accounts receivable, and organized social events. She has strong organizational, communication, and computer skills.
- Sanchari Bose is seeking a challenging position in office administration, customer service, finance, or accounts. She has 11 years of experience in these areas.
- She currently works as a Senior Accounts Administrator for Pramanik Platters Pvt. Ltd. in India. Previously, she was an Accounts Administrator for Matrix Financial Solutions in the UK.
- She has expertise in accounting software like Sage, Tally, and Microsoft Office. She has an MBA in finance and is pursuing additional certifications in the UK.
Christopher Michael Wall has over 10 years of experience as Director of Operations managing bankruptcy accounts and customer service. He is responsible for employee training, productivity, and implementing new directives. Wall understands general accounting concepts and has experience overseeing aspects of companies.
Margot Mirbach is an experienced operations and customer service specialist with over 15 years of experience managing facilities, fuel sites, and residential properties. She currently works as a Building Maintenance Coordinator for Auckland Council, where she coordinates maintenance services and manages contractor relationships. Prior to this, she held roles such as Property Manager, Site Manager, and Assistant Branch Manager. She has strong leadership, relationship building, problem solving, communication, and financial management skills.
General Manager Retirement Living PD_RL0100Jan Proske
This document provides a job profile for the position of General Manager Retirement Living. The General Manager is responsible for managing the operations and asset management of retirement villages and seniors living communities. Key responsibilities include providing leadership, managing assets and infrastructure, ensuring financial targets are met, developing resident relations, and ensuring compliance. Key performance areas are operational and financial performance, asset management, customer service, compliance, and management/leadership of the divisional team.
Deborah Eggers has over 30 years of experience in management and communication roles at Mayo Clinic. She has a proven track record of planning, executing, and managing programs and teams of all sizes. Her experience includes roles managing office operations, event coordination, and supervising teams for the American Cancer Society and various departments at Mayo Clinic. She has strong skills in project management, building relationships, managing multiple projects, and thriving under deadlines.
Karen Riley is a South African executive secretary and personal assistant with over 25 years of experience. She has held roles such as national training coordinator for Cell C and executive personal assistant for various companies. She has strong Microsoft Office skills and experience coordinating meetings, travel arrangements, and administrative tasks. Karen is seeking new opportunities where she can apply her organizational abilities, communication skills, and dedication to service.
Joanne Bateman is a Process and Performance Analyst currently working for Abertawe Bro Morgannwg Local Health Board. She has over 15 years of experience in finance roles, including 10 years as a Payments Team Leader and Finance Assistant. She is highly motivated, organized, and committed, with strong leadership, management, communication, and people skills. In her current role, she leads a department of 20 staff and is responsible for payment processing, performance management, and achieving strategic objectives. Previously, she has held roles in accounts payable, administration, and healthcare assistance.
Anthony Dix is an experienced housing professional seeking a new position. He currently serves as Rents Manager for Rykneld Homes, where he has implemented various initiatives to reduce arrears and improve rent collection. These include automating processes, introducing mobile technology, and redesigning income recovery procedures. He also chairs review panels, manages rent setting and welfare reform changes. Additionally, he serves on the board of Chesterfield North East Derbyshire Credit Union.
Nikkola Jarvis is seeking a new career opportunity in sales, customer service, or telemarketing. She has over 10 years of experience in customer service roles, most recently as a senior telemarketer generating sales leads and maintaining diaries for 15 sales representatives. Prior to this, she worked in healthcare assisting residents and as a supervisor at a motorway service station restaurant, demonstrating strong customer service, time management, and ability to work under pressure and meet targets. She has qualifications in English, maths, science, and IT and is currently studying for an NVQ in sales.
Erin Murphy is seeking new opportunities and provides a summary of her relevant experience. She has over 5 years of experience in administration roles, including roles with Clackmannanshire Council and Stirling Council. Her experience includes customer service, administration, financial tasks, and supervision responsibilities. She is skilled in areas such as communication, organization, leadership, and working independently or as part of a team. References are available upon request.
Karen Martins has over 21 years of experience working in various administrative and clerical roles for Corrective Services NSW. She has experience in areas such as procurement, finance, records management, asset management, and executive assistance. Her resume provides details of her work history and roles within Corrective Services NSW since 1995. It also outlines her skills including experience with various computer systems, event planning, website content management, and project administration.
Louise Cardwell has over 20 years of experience in administration roles. She has strong leadership, communication, and computer skills. Her experience includes roles as an executive assistant, administration officer, and administration team manager. She has experience managing teams and projects for charities, banks, and government organizations. She is skilled in tasks like records management, event planning, financial administration, and database maintenance.
Rosalyn Leonard-Augustus has over 20 years of experience in customer service, human resources, quality assurance, and office management. She has held several senior level positions supervising staff and projects. Currently, she is a Senior Supervisor responsible for overseeing information intake, correspondence, document archiving and destruction.
Debbie E. Bond has over 20 years of experience in customer service, operations management, and community outreach roles. She currently works as a Neighborhood Watch Coordinator for the Memphis Police Department, where she establishes partnerships between police and community groups. Previously, she has held positions with the Small Business Administration, Protravel Network, Department of Treasury, Telecorp Communication, and has also worked as an adjunct faculty member.
Maritza Doyle is an experienced administrative coordinator and project manager seeking new opportunities. She has over 15 years of experience in office administration, project coordination, human resources assistance, and executive assistance. Her skills include bilingual Spanish/English abilities, proficiency in Microsoft Office and various software programs, coordination, planning, research, report writing, and meeting deadlines. She holds an Associate's degree in General Business and is pursuing a Bachelor's degree in Business Management.
Malcolm D. Prince has over 15 years of experience in administrative, visitor services, and data management roles. He has 6 years of supervisory experience overseeing front-line staff. He is proficient in various software programs including Blackbaud Altru, Raiser's Edge, QuickBooks, Microsoft Office, and Google Docs. Currently he is seeking a new opportunity that utilizes his customer service, administrative, and data management skills.
Umar Mushtaq Khan is seeking a challenging leadership position. He has over 10 years of experience in operations management, administration, sales, and real estate. He has worked for Catalyst Services as an Operations Manager since 2014 and previously held several supervisory roles at MCB Bank from 2006 to 2014, including in auto sales, credit card sales, collections, and administration. He also worked part-time as a real estate agent from 2009 to 2013. Khan holds a B.Com-IT degree and qualifications in Microsoft applications, networking, and technical skills.
Darlene Yon has over 25 years of experience in executive administration and office management. She has worked as an executive assistant for The Palmetto Group since 2014 and as executive assistant and office administrator for Barling Bay, LLC from 2009 to 2014. Prior to that, she was the customer service manager at High Purity Standards from 1992 to 2009. She has a wide range of skills including managing calendars, travel arrangements, events planning, administrative tasks, and software programs like Microsoft Office, QuickBooks, and various accounting and HR systems.
Hellen Abbott is seeking an administrative position. She has over 15 years of experience providing executive support, accounts work, customer service, and event planning. Her most recent role was as Office Administrator and Personal Assistant at Onrus Manor Retirement Village from 2012 to 2015, where she supported the Village Manager and Trustees, managed accounts receivable, and organized social events. She has strong organizational, communication, and computer skills.
- Sanchari Bose is seeking a challenging position in office administration, customer service, finance, or accounts. She has 11 years of experience in these areas.
- She currently works as a Senior Accounts Administrator for Pramanik Platters Pvt. Ltd. in India. Previously, she was an Accounts Administrator for Matrix Financial Solutions in the UK.
- She has expertise in accounting software like Sage, Tally, and Microsoft Office. She has an MBA in finance and is pursuing additional certifications in the UK.
Christopher Michael Wall has over 10 years of experience as Director of Operations managing bankruptcy accounts and customer service. He is responsible for employee training, productivity, and implementing new directives. Wall understands general accounting concepts and has experience overseeing aspects of companies.
Margot Mirbach is an experienced operations and customer service specialist with over 15 years of experience managing facilities, fuel sites, and residential properties. She currently works as a Building Maintenance Coordinator for Auckland Council, where she coordinates maintenance services and manages contractor relationships. Prior to this, she held roles such as Property Manager, Site Manager, and Assistant Branch Manager. She has strong leadership, relationship building, problem solving, communication, and financial management skills.
General Manager Retirement Living PD_RL0100Jan Proske
This document provides a job profile for the position of General Manager Retirement Living. The General Manager is responsible for managing the operations and asset management of retirement villages and seniors living communities. Key responsibilities include providing leadership, managing assets and infrastructure, ensuring financial targets are met, developing resident relations, and ensuring compliance. Key performance areas are operational and financial performance, asset management, customer service, compliance, and management/leadership of the divisional team.
Deborah Eggers has over 30 years of experience in management and communication roles at Mayo Clinic. She has a proven track record of planning, executing, and managing programs and teams of all sizes. Her experience includes roles managing office operations, event coordination, and supervising teams for the American Cancer Society and various departments at Mayo Clinic. She has strong skills in project management, building relationships, managing multiple projects, and thriving under deadlines.
Karen Riley is a South African executive secretary and personal assistant with over 25 years of experience. She has held roles such as national training coordinator for Cell C and executive personal assistant for various companies. She has strong Microsoft Office skills and experience coordinating meetings, travel arrangements, and administrative tasks. Karen is seeking new opportunities where she can apply her organizational abilities, communication skills, and dedication to service.
2. ______________________________________________________________________________________________
Christina Durighello Page 2 Resumé
Personal Details
Full Name: Christina Teresa Anna Durighello
Address: 18 Tarrawonga Drive, Calliope, Queensland, 4680
Phone: 07 4992 9500 business hours
Mobile: 0409 596 991
Email Address: leogal760@gmail.com
Date of Birth: 26 July 1976
Licences & Tickets: Queensland Class ‘C’ Driver’s Licence
Personal Statement
Administration Support and customer service is my forte. I am a co-operative, flexible and supportive team
member who enjoys working in a professional team environment with the ability to work at a high level
independent of supervision to achieve quality outcomes for community and colleagues.
I am motivated in positions that require a pro-active approach, allow me room for creativity and
responsibility, and the opportunity to employ independent problem management strategies.
Employment History
July 2016 – current BANANA SHIRE COUNCIL
Rates Coordinator
Coordinate and maintain Council’s rates systems, section and processes in accordance with
Council Policies and procedures, whilst providing high level customer service to all
Customers.
• Coordinate, lead and maximise the performance of the Rates team
• Coordinate the maintenance of corporate rating and property records, to ensure data
integrity and currency
• Effectively coordinate and monitor customer service requests and complaints through
effective questioning, negotiation and conflict management to ensure an acceptable
outcome
• Verify and authorise completed rate searches
• Coordinate the collection of data, issue and verification of billing runs including
Supplementary Rate Notices and Water Consumption
• Coordinate debt recovery processes in accordance with statutory legislation and Council
policies and procedures
• Undertake monthly reconciliations of all rates sub-ledger
• Prepare accurate and timely financial reports for management and Council meetings
• Assist senior finance staff in preparation of financial reports, budgets, management
reports and statutory returns when required
• Contribute to the promotion of the image of the Council and the maximisation of good
public relations
3. ______________________________________________________________________________________________
Christina Durighello Page 3 Resumé
Employment History continued
• Liaise with clients, other Council staff, the public, consultants, utility and government
authorities
• Work effectively as a team member to assist senior staff to continuously improve work
processes, internal controls and develop new practices as required
• Undertake routine administrative tasks as required by the position
• Participate in training, exercises and response to Disaster Management and Recovery as
required
• Undertake other relevant duties as directed, consistent with skills, competence and
training.
Mareeba Shire Council amalgamated with the Councils of Eacham, Atherton and Herberton in March
2008.
The Tablelands Regional Council de-amalgamated January 2014, becoming two shires of the Tablelands
Regional Council and the Mareeba Shire Council.
January 2014 – July 2016 MAREEBA SHIRE COUNCIL
Rates Coordinator/Technical Officer
My current role within Mareeba Shire Council is a dynamic and rewarding position that requires a high
level of communication both oral and written as I carry out the day to day administration in a profession
and confidential manner for Corporate and Community Support Services Department.
• Issuing of Water and Rate Notices in an accurate and timely manner.
• Supervision of the maintenance of property records to ensure accuracy of rate related
records.
• Supervision of staff and functions associated with the Rates Section.
• Receive and respond to inward correspondence in relation to rating matters.
• Maintenance of Council’s Name and Address Register.
• Provision of quality rates reporting, rates modelling and participation in budgeting, year-end
reporting, and statistics.
• Maintain property valuation data
• Control and maintain the Name and Address Register and any other register within the four
revenue areas that contains such information.
• Responsible for all land database adjustments (eg. Splits, sub-divisions, amalgamations)
• Property System enhancement and maintenance
• Provide support and assistance to all Technology One Property and Rating users
• Provide training in the use of all 'nucleus' related Technology One Property and Rating
functions
• Update all charge controls with respect to Rates & Charges
Special Achievements:
• Assisted in the successful split of property data between the now newly formed Mareeba
Shire Council and the Tablelands Regional Council.
• Software programs utilized –
o MSC Internal Intranet & Navigator, TRC Website, Sharepoint
4. ______________________________________________________________________________________________
Christina Durighello Page 4 Resumé
Employment History continued
o Technology One Property and Rating, Finance One and Data Works,
o Word, Excel, Outlook (communication, bookings and appointments)
o Map Info
Mar 2008 – Jan 2014 TABLELANDS REGIONAL COUNCIL
Rates Technical Officer
• Provision of quality rates reporting, rates modelling and participation in budgeting, year-end
reporting, and statistics.
• Maintain property valuation data
• Control and maintain the Name and Address Register and any other register within the four
revenue areas that contains such information.
• Responsible for all land database adjustments (eg. Splits, sub-divisions, amalgamations)
• Property System enhancement and maintenance
• Provide support and assistance to all Technology One Property and Rating users
• Provide training in the use of all 'nucleus' related Technology One Property and Rating
functions
• Update all charge controls with respect to Rates & Charges
Special Achievements:
• Assisted in the successful amalgamation of property data from the Atherton, Eacham,
Herberton and Mareeba Shire Council’s to form the Tablelands Regional Council.
• Supported in the training of staff from the former Herberton, Eacham and Atherton Shire
Council’s the process and procedures in relation to property and rating within the Technology
One platform.
July 2007 – Mar 2008 MAREEBA SHIRE COUNCIL
Rates Coordinator
• Issuing of Water and Rate Notices in an accurate and timely manner.
• Supervision of the maintenance of property records to ensure accuracy of rate related
records.
• Supervision of Front Counter Customer Service including cash transactions and daily
reconciliations.
• Supervision of staff and functions associated with the Rates Section.
• Receive and respond to inward correspondence in relation to rating matters.
• Maintenance of Council’s Name and Address Register.
July 1999 – July 2007 MAREEBA SHIRE COUNCIL
Rates Clerk
• Daily maintenance of property records to ensure accuracy of rate related records.
• Daily maintenance of Council’s Name and Address Register.
• Receive and respond to inward correspondence in relation to rating matters.
• Daily supervision of Rate section staff (assistant rates clerk, front counter staff)
5. ______________________________________________________________________________________________
Christina Durighello Page 5 Resumé
Employment History continued
July 1995 – July 1999 MAREEBA SHIRE COUNCIL
Finance/Accounting Support Officer
• Provide administrative support by performing minor/routine tasks within the finance, payroll
and accounts section of council.
• Data entry, archiving, customer service
• Accounts Payable – processing of invoices and statements
• Generation of payments (printing of cheques)
• Bank Account Reconciliations
February 1994 – July 1995 MAREEBA SHIRE COUNCIL
Junior Clerical Officer
• Provide administrative support to administration section of council
• Performing minor, routine tasks within administration section of council
• Sorting of incoming mail
• Filing, photocopying for internal staff
• Preparation of Councillor and Senior Staff meeting material
Causal Employment History
1994 - current AUSTRALIAN ELECTORAL COMMISSION
Officer In Charge
Declaration Officer
• Officer In Charge is are responsible for the management and the conduct of polling at the
polling place.
• Declaration Officers process Declaration Vote Envelopes, issue votes to absent and
provisional electors.
1994 - current ELECTORAL COMMISSION QUEENSLAND
Presiding Officer
Second In Charge
Declaration Vote Issuing Officer
• Presiding Officer duties are associated with running a polling booth.
• Second in Charge assists the Polling Booth Presiding Officer in overseeing the operations of
the polling booth.
• Declaration Vote Issuing Officer duties include, but are not restricted to; issue, record and
count the number of ballot papers allocated for Declaration Voting.
6. ______________________________________________________________________________________________
Christina Durighello Page 6 Resumé
Education and Professional Development
The following is a list of courses I have completed. This is testament to my commitment to my employer
and my ability to strive for excellence in my career.
2014 Certificate of Attendance
- Workplace Efficiency Workshop
2013 Certificate of Attendance
- Ethics and Code of Conduct
2012 Certificate of Attendance
- MS Office 2003 - Intermediate Excel
Certificate of Attendance
- Just Scenarios
Certificate of Attendance
- Ethics and Code of Conduct
2009 Certificate of Attendance
- GIS MapInfo Training
2006 Certificate of Attendance
- Supervision and Management of People
2002 Workplace Behaviour Information Session
- Employment Legislation
- Equal Employment Opportunity
- Anti-Discrimination Opportunity
- Harassment in the Workplace
- Code of Conduct
- Official Misconduct
Workplace Documentation
- Code of Conduct
- Ethics
Skills and Personal Attributes
• Excellent team skills assist wherever needed and appreciate opportunity to share knowledge and
experience. Co-operative, adaptable, easy to get along with and respectful of other people’s counsel
and opinion.
• Highly motivated, flexible and enthusiastic while thriving on a challenge.
• Participatory team spirit - consistently demonstrated an environment that encourages
accountability, teamwork and continuous improvement of desired results.
• Demonstrated customer service skills with the ability to handle escalated client issues and efficiently
resolve problems autonomously.
• Time management proficiency, excellent organisational skills, able to plan and prioritise effectively
and work to stringent deadlines under pressure, whilst maintaining quality of work and accuracy.
•
7. ______________________________________________________________________________________________
Christina Durighello Page 7 Resumé
Skills and Personal Attributes continued
• Excellent customer service awareness - always go the extra mile for a customer, seek and use
feedback, and ever conscious of my accountability in ensuring customer return.
• Excellent communication and interpersonal skills with the demonstrated ability to actively listen,
understand and interpret requirements accurately while maintaining the strictest of confidence.
• Proven ability to manage staff and customers in challenging situations - ability to remain calm and
focused under stressful conditions.
• The ability to think on my feet, use problem solving / analytical skills and common sense to make
sound decisions (sometimes on the spot), and follow logical processes and research in order to solve
problems.
• Punctual, loyal, well groomed, able to adapt to any situation, fast learner
Referees
Maria Pin, Financial Accountant,
Mareeba Shire Council – current supervisor
Phone: 07 4086 4677 or 1300 308 461
Email: mariap@msc.qld.gov.au
Jennifer McCarthy, Director Corporate and
Community Services,
Mareeba Shire Council – current director
Phone: 07 4086 4672 or 1300 308 461
Email: jenniferm@msc.qld.gov.au
Allie McGregor, Rates & Revenue Officer,
Tablelands Regional Council – previous colleague
Phone: 07 4089 2417 or 1300 362 242
Email: alliem@trc.qld.gov.au
Lara Gowan, Business Development Officer,
Tablelands Regional Council – previous
coordinator
Phone: 07 4089 2411 or 1300 362 242
Email: larag@trc.qld.gov.au