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Hello 
and 
thank 
you 
having 
me 
here. 
I’d 
like 
to 
thank 
Daniel 
Teruggi 
for 
the 
invita9on 
and 
encouragement 
to 
be 
here. 
My 
name 
is 
Chris 
Lacinak 
from 
AVPreserve. 
We 
are 
a 
consul9ng 
and 
soDware 
development 
firm 
based 
out 
of 
the 
U.S. 
but 
we 
work 
interna9onally. 
Our 
clients 
include 
VIAA, 
American 
Archive 
and 
several 
public 
broadcasters 
in 
the 
US, 
HBO, 
the 
U.S. 
Library 
of 
Congress, 
and 
Museum 
of 
Modern 
Art 
in 
NYC. 
The 
work 
we 
do 
is 
wide 
ranging 
from 
collec9on 
assessments 
and 
inventories, 
to 
facility 
development, 
to 
digital 
asset 
management 
selec9on 
and 
digital 
preserva9on 
environment 
audi9ng. 
We 
also 
develop 
soDware 
across 
the 
spectrum 
of 
services 
we 
offer. 
In 
addi9on 
to 
this 
we 
also 
create 
and 
publish 
many 
free 
and 
open 
resources 
for 
the 
community. 
The 
Cost 
of 
Inac9on 
Calculator 
is 
one 
of 
these 
that 
we’ve 
developed 
internally. 
So, 
last 
week 
at 
an 
archives 
conference 
a 
twiPer 
friend 
that 
was 
in 
a 
workshop 
on 
using 
spreadsheets 
for 
data 
management 
tweeted 
the 
ques9on: 
1
to 
which 
my 
colleague 
Joshua 
Ranger 
tweeted 
the 
reply 
2
I 
tell 
this 
“joke” 
not 
only 
because 
I 
personally 
think 
it 
is 
hilarious 
but 
because 
it 
also 
strikes 
at 
the 
heart 
of 
my 
talk 
today. 
How? 
It 
speaks 
to 
the 
fact 
that 
no 
maPer 
how 
much 
convic9on 
we 
have 
about 
the 
cultural 
and 
intellectual 
value 
of 
our 
collec9ons 
on 
the 
other 
side 
of 
the 
decision 
maker 
that 
we 
are 
making 
our 
plea 
to 
about 
the 
loss 
of 
cultural 
heritage 
3
is 
an 
Excel 
spreadsheet 
staring 
them 
in 
the 
face. 
Regardless 
of 
how 
strong 
a 
case 
or 
how 
sympathe9c 
an 
ear 
we 
have, 
the 
fact 
is 
that 
Excel 
has 
no 
sen9ments 
and 
can 
not 
calculate 
the 
loss 
of 
cultural 
heritage. 
There 
is 
a 
ques9on 
that 
is 
oDen 
raised 
when 
ini9a9ves 
to 
digi9ze 
and 
preserve 
collec9ons 
within 
organiza9ons 
have 
garnered 
enough 
support 
to 
reach 
the 
decision 
makers 
and 
budget 
holders 
within 
the 
organiza9on. 
The 
ques9on 
is 
this: 
4
If 
I 
give 
you 
the 
funding 
your 
asking 
for 
to 
digi9ze 
and 
preserve 
our 
legacy 
AV 
collec9ons 
5
what 
will 
be 
our 
return 
on 
investment? 
6
As 
a 
community 
our 
response 
to 
this 
ques9on 
has 
been 
somewhat 
of 
a 
side-­‐step, 
hinging 
everything 
on 
an 
argument 
based 
on 
the 
poten9al 
loss 
of 
cultural 
heritage. 
The 
importance 
to 
scholarship. 
The 
importance 
of 
providing 
a 
complete 
historical 
record. 
This 
is 
an 
argument 
that 
is 
well 
appreciated 
within 
our 
community 
and 
understood 
amongst 
our 
colleagues 
within 
organiza9ons 
like 
AMIA, 
IASA, 
ARSC, 
FIAT. 
However, 
we 
have 
lacked 
a 
mechanism 
for 
pudng 
this 
into 
quan9fiable 
terms 
that 
decision 
makers 
can 
use. 
And 
not 
just 
this, 
but 
we 
have 
actually 
lacked 
metrics 
as 
a 
field. 
Unlike 
other 
fields, 
archives 
have 
not 
established 
key 
performance 
metrics. 
Without 
these 
it 
is 
hard 
to 
assess, 
quan9fy 
and 
advocate. 
7
We 
have 
simply 
allowed 
others 
to 
define 
us 
through 
the 
metric 
of 
their 
own 
choosing 
responding 
to 
ROI 
as 
if 
it 
was 
the 
right 
fit 
as 
a 
sole 
measure 
of 
our 
worth 
and 
success. 
Is 
ROI 
an 
appropriate 
metric 
by 
which 
to 
judge 
the 
success 
of 
an 
archive? 
I 
would 
say 
that 
in 
some 
cases 
it 
may 
be 
one 
reasonable 
metric 
but 
as 
the 
only 
metric 
it 
fails 
in 
a 
major 
way 
to 
measure 
the 
success 
of 
an 
archive. 
8
Other 
fields 
have 
lots 
of 
metrics 
that 
they 
use 
to 
assess 
their 
success. 
These 
are 
called 
key 
performance 
indicators 
and 
they 
cover 
opera9onal, 
strategic 
and 
financial 
aspects. 
9
For 
instance 
retailers 
might 
look 
at 
these 
as 
key 
performance 
indicators 
10
And 
a 
law 
firm 
might 
look 
at 
these 
11
Opera9ons 
KPIs 
for 
archives 
might 
consist 
of 
something 
like 
these 
12
Archive 
Administra9on 
KPIs 
might 
look 
something 
like 
this 
13
And 
financial 
KPIs 
for 
archives 
might 
look 
something 
like 
this. 
Now 
I 
know 
that 
lots 
of 
people 
here 
have 
probably 
been 
through 
strategic 
planning 
or 
reorganiza9on 
ini9a9ves 
and 
you 
may 
have 
very 
well 
experienced 
KPIs. 
Many 
people 
in 
archives 
that 
have 
will 
roll 
their 
eyes 
and 
take 
a 
deep 
breath 
at 
this 
conversa9on, 
but 
I 
would 
say 
that 
the 
reason 
that 
archives 
feel 
this 
way 
about 
KPIs 
is 
because 
they 
have 
not 
been 
involved 
in 
crea9ng 
them. 
Instead 
they 
have 
had 
others 
define 
the 
KPIs 
for 
the 
archive 
and 
saddle 
them 
with 
them. 
KPIs 
are 
not 
effec9ve 
when 
this 
is 
done. 
The 
KPIs 
must 
come 
from 
the 
archive 
in 
order 
to 
be 
meaningful. 
We 
shouldn’t 
run 
away 
from 
them. 
We 
should 
embrace 
them 
and 
have 
more 
control 
over 
them. 
They 
provide 
a 
way 
to 
demonstrate 
our 
worth 
and 
success. 
14
Not 
only 
do 
we 
not 
have 
common 
KPIs 
– 
and 
I’ll 
demonstrate 
just 
how 
much 
we 
don’t 
have 
KPIs 
in 
a 
minute 
-­‐ 
but 
I 
oDen 
find 
that 
archives 
are 
unable 
to 
answer 
even 
the 
most 
fundamental 
ques9ons. 
I 
don’t 
say 
this 
to 
wag 
my 
finger 
and 
cast 
judgment. 
I 
am 
part 
of 
this 
community 
and 
in 
the 
trenches. 
I 
say 
this 
because 
if 
we 
don’t 
come 
to 
terms 
with 
our 
own 
issues 
we 
can 
begin 
to 
address 
them 
and 
make 
progress. 
But 
why 
is 
it 
that 
we 
have 
found 
ourselves 
in 
this 
situa9on 
with 
KPIs 
and 
fundamentals? 
People 
in 
archives 
are 
smart, 
talented, 
passionate 
people 
that 
do 
great 
work. 
One 
possibility 
is 
that 
archives 
have 
historically 
not 
been 
asked 
to 
produce 
this 
informa9on 
and 
so 
it 
hasn’t 
been 
a 
focus. 
A 
demonstra9on 
of 
the 
result 
of 
this 
can 
be 
seen 
in 
doing 
a 
comparison 
of 
Google 
results 
of 
“Key 
performance 
indicators 
for 
archives” 
vs 
“key 
performance 
indicators 
for 
libraries” 
looks 
like 
this. 
15
And 
while 
the 
results 
that 
Google 
Fight 
gives 
us 
are 
not 
accurate 
they 
are 
entertaining. 
16
Here’s 
the 
breakdown 
comparing 
Google 
results 
of 
“Key 
performance 
indicators 
for 
archives” 
returns 
4 
results. 
Compared 
to 
““Key 
performance 
indicators 
for 
libraries” 
which 
returns 
4050 
results. 
Compared 
to 
"key 
performance 
indicators 
for 
manufacturing" 
which 
returns 
8150 
results. 
17
Another 
thing 
that 
I 
have 
seen 
come 
into 
focus 
is 
that 
we 
as 
a 
community 
have 
a 
self-­‐ 
image 
problem. 
We 
prefer 
to 
lay 
low 
and 
not 
make 
any 
noise, 
hoping 
to 
fly 
under 
the 
radar 
so 
we 
can 
just 
keep 
doing 
what 
we 
love 
doing. 
Leave 
us 
alone 
and 
we 
won’t 
bother 
you. 
18
I 
have 
had 
archivists 
and 
heads 
of 
archives 
tell 
me 
that 
they 
do 
not 
want 
their 
organiza9on 
to 
know 
the 
real 
numbers 
out 
of 
fear. 
“If 
the 
numbers 
are 
made 
clear 
they 
might 
choose 
to 
shut 
us/are 
project 
down.” 
This 
is 
not 
a 
stance 
from 
which 
someone 
can 
advocate 
for 
funding 
and 
change 
or 
make 
a 
compelling 
argument 
for 
the 
value 
of 
the 
archive. 
The 
more 
we 
are 
armed 
with 
good 
informa9on, 
the 
bePer 
we 
can 
ar9culate 
our 
need, 
value 
and 
successes. 
19
I 
find 
much 
hope 
in 
the 
great 
work 
of 
the 
this 
project 
which 
aims 
to 
help 
organiza9ons 
quan9fy 
the 
costs 
of 
cura9on 
in 
a 
way 
that 
addresses 
my 
prior 
concerns. 
And 
in 
fact 
we 
have 
shared 
a 
great 
deal 
with 
each 
other 
because 
our 
work 
is 
in 
the 
same 
spirit. 
But 
today, 
I 
am 
going 
to 
focus 
in 
on 
one 
par9cular 
metric 
– 
The 
Cost 
of 
Inac9on, 
or 
COI. 
In 
order 
to 
get 
to 
the 
COI 
Calculator 
we 
first 
have 
to 
recognize 
a 
few 
important 
considera9ons. 
20
Obsolescence 
and 
degrada9on 
will 
eventually 
create 
a 
scenario 
in 
which 
physical 
legacy 
AV 
collec9ons 
will 
not 
be 
able 
to 
be 
digi9zed 
at 
a 
reasonable 
cost, 
with 
sufficient 
quality 
for 
preserva9on, 
at 
scale. 
This 
is 
what 
I 
am 
calling 
“The 
End”. 
When 
will 
this 
be? 
21
This 
NRPB 
report 
from 
2006 
made 
this 
statement. 
Things 
have 
changed 
in 
much 
more 
drama9c 
ways 
than 
an9cipated 
at 
that 
point. 
We 
would 
now 
say 
within 
one 
genera,on. 
22
We 
would 
now 
revise 
this 
to 
say 
short 
term 
instead 
of 
mid 
– 
to 
long-­‐term 
23
This 
is 
an 
important 
plan 
released 
in 
2013, 
and 
while 
this 
gives 
an 
op9mis9c 
15 
– 
20 
year 
window 
it 
was 
in 
the 
works 
since 
2009, 
and
Others, 
like 
our 
esteemed 
colleague 
Richard 
Wright 
are 
more 
pessimis9c 
on 
this 
topic 
25
General 
consensus 
at 
the 
moment 
is 
10 
to 
15 
years. 
However, 
you 
don’t 
have 
to 
agree 
with 
this 
9me 
window 
for 
COI 
to 
be 
useful 
to 
you. 
If 
you 
think 
otherwise 
that’s 
fine, 
but 
for 
the 
purpose 
of 
the 
talk 
today 
I’ll 
be 
using 
this 
window 
of 
9me 
as 
a 
common 
reference 
point. 
26
But 
let’s 
call 
it 
between 
2023 
and 
2028. 
Why 
between 
2023 
and 
2028? 
Because 
when 
we 
say 
10 
– 
15 
years 
we 
have 
a 
funny 
way 
of 
failing 
to 
recognize 
the 
passing 
of 
9me, 
and 
con9nuing 
to 
say 
10-­‐15 
years 
as 
years 
pass 
by. 
Pudng 
a 
date 
to 
it 
makes 
it 
absolute 
rather 
than 
rela9ve, 
making 
it 
real. 
And 
I’m 
not 
that 
bad 
at 
math. 
I’m 
s9cking 
to 
2028 
because 
we 
started 
using 
10-­‐15 
years 
in 
2013. 
27
Again 
what 
we’re 
talking 
about 
here 
is 
the 
ability 
to 
digi9ze 
at 
a 
reasonable 
cost, 
with 
sufficient 
quality 
for 
preserva9on, 
and 
at 
scale. 
To 
get 
a 
sense 
of 
what 
these 
might 
look 
like 
let’s 
look 
at 
some 
numbers. 
28
We 
recently 
conducted 
a 
study 
which 
resulted 
in 
a 
sta9s9cally 
valid 
es9mate 
that 
within 
the 
U.S. 
there 
are 
over 
240M 
preserva9on 
worthy 
undigi9zed 
audio 
items. 
29
Over 
168M 
of 
those 
are 
magne9c 
media. 
30
To 
get 
some 
sense 
of 
what 
that 
looks 
like 
in 
the 
US 
alone… 
Let’s 
be 
generous 
and 
say 
that 
are 
5 
organiza9ons 
in 
the 
U.S. 
that 
could 
each 
digi9ze 
30,000 
hours 
per 
month. 
There 
are 
not, 
but 
let’s 
say 
there 
were. 
If 
each 
of 
those 
5 
organiza9ons 
digi9zed 
30,000 
hours 
every 
month 
star9ng 
this 
month 
and 
going 
through 
2028 
they 
would 
digi9ze 
25M 
hours. 
Less 
than 
15% 
of 
the 
total 
magne9c 
media. 
Some 
would 
argue 
that 
this 
makes 
a 
good 
business 
case 
for 
there 
being 
a 
con9nued 
market 
for 
digi9za9on. 
We 
don’t 
see 
this 
happening 
though. 
We 
only 
see 
manufacturing 
businesses 
in 
this 
domain 
going 
away. 
We 
don’t 
see 
them 
star9ng 
up 
or 
growing. 
What’s 
the 
other 
thing 
we 
know 
from 
economics 
101 
about 
the 
laws 
of 
supply 
and 
demand? 
When 
demand 
is 
high 
and 
supply 
is 
low 
the 
cost 
goes 
up. 
However 
currently 
the 
cost 
of 
digi9za9on 
is 
the 
lowest 
it 
has 
ever 
been. 
This 
is 
because 
of 
the 
funding 
issues 
that 
have 
made 
actual 
demand 
low. 
In 
other 
words 
there 
aren’t 
as 
many 
people 
buying 
digi9za9on 
services 
as 
there 
are 
people 
who 
need 
preserva9on 
services. 
I’m 
hoping 
this 
changes, 
but 
in 
the 
mean9me 
I 
speculate 
that 
these 
decreases 
in 
cost 
exceed 
what 
is 
jus9fied 
by 
technological 
advancements 
and 
efficiency 
gains, 
likely 
meaning 
that 
vendors 
are 
losing 
money. 
This 
is 
unsustainable 
and 
we 
will 
see 
prices 
rise 
because 
of 
this. 
They 
will 
also 
go 
up 
because 
opera9ons 
will 
cost 
more 
to 
run 
and 
maintain 
as 
obsolescence 
increases. 
Accompanying 
the 
rise 
31
Anyhow, 
regardless 
of 
whether 
you 
believe 
that 
“The 
End” 
is 
2019, 
2028 
or 
2050 
there 
is 
a 
finite 
window. 
Adding 
a 
reference 
point 
and 
pudng 
the 
end 
on 
the 
horizon 
tends 
to 
get 
more 
aPen9on. 
S9ll 
people 
become 
philosophical 
and 
get 
into 
theore9cal 
conversa9ons 
about 
the 
rela9ve 
virtues 
of 
film 
over 
tape, 
or 
vinyl 
records 
over 
CDs, 
and 
people 
put 
stock 
into 
technical 
innova9on 
or 
heroism 
swooping 
in 
at 
the 
last 
minute 
to 
save 
us 
from 
a 
certain 
end. 
32
In 
unfortunate 
circumstances, 
such 
as 
natural 
disasters 
we 
find 
that 
the 
threat 
of 
the 
end 
is 
thrust 
upon 
us 
suddenly. 
It 
is 
remarkable, 
the 
amazing 
stories 
that 
come 
out 
of 
disasters 
like 
this 
of 
people 
springing 
into 
ac9on 
and 
sparing 
no 
amount 
of 
effort 
to 
save 
what 
are 
recognized 
in 
these 
moments 
as 
priceless 
cultural 
materials. 
A 
par9cularly 
interes9ng 
thing 
is 
the 
contrast 
between 
the 
perspec9ve 
that 
is 
found 
at 
a 
moment 
like 
this 
compared 
to 
the 
perspec9ve 
on 
the 
longer 
term 
disaster 
that 
is 
playing 
out 
in 
front 
of 
us. 
33
These 
realiza9ons 
and 
moments 
help 
remind 
us 
that 
there 
is 
a 
reason 
that 
we 
maintain 
these 
materials 
in 
our 
archives. 
There 
is 
value 
in 
them. 
And 
it’s 
not 
just 
in 
the 
20% 
of 
the 
content 
that 
is 
most 
accessed. 
And 
on 
the 
flip 
side 
of 
this, 
of 
course 
there 
is 
content 
in 
every 
archive 
that 
is 
not 
preserva9on 
worthy, 
either 
because 
of 
rights, 
content, 
duplica9on, 
or 
for 
any 
of 
a 
number 
of 
other 
reasons. 
But 
there 
is 
a 
large 
majority 
of 
the 
collec9on 
that 
has 
value. 
What 
kinds 
of 
value: 
34
For 
broadcasters 
and 
produc9on 
companies 
it 
starts 
with 
the 
investment 
with 
produc9on.. 
Looking 
at 
costs 
for 
produc9on 
here 
are 
three 
reference 
points. 
35
Brecht 
Declercq 
pointed 
out 
in 
an 
ar9cle 
in 
2009 
the 
value 
of 
the 
archive 
for 
both 
linear 
and 
non-­‐linear 
channels 
in 
the 
evolving 
marketplace 
and 
the 
associated 
opportuni9es 
for 
distribu9on. 
We 
see 
this 
logic 
coupled 
with 
arguments 
focused 
on 
opera9onal 
efficiencies, 
public 
interest 
and 
educa9onal 
ini9a9ves 
with 
organiza9ons 
that 
are 
leading 
the 
charge 
like 
-­‐ 
36
INA 
37
Sound 
& 
Vision 
38
The 
American 
Archive 
39
VIAA 
40
And 
Indiana 
University 
have 
all 
embarked 
upon 
mass 
digi9za9on 
projects 
with 
reasons 
ranging 
from 
revenue 
genera9on 
through 
licensing 
of 
content, 
to 
suppor9ng 
educa9on, 
to 
protec9ng 
what 
is 
seen 
as 
important 
cultural 
heritage. 
41
On 
the 
commercial 
front, 
we 
see 
On-­‐Demand 
and 
Over 
the 
Top 
or 
OTT 
driving 
interest 
in 
new 
and 
old 
programming 
alike. 
HBO 
and 
CBS 
announced 
within 
a 
day 
of 
each 
other 
last 
week 
that 
they 
were 
decoupling 
from 
cable 
networks 
offering 
direct 
access 
to 
their 
on 
demand 
or 
OTT 
plasorms. 
WWE 
has 
digi9zed 
10’s 
of 
thousands 
of 
hours 
of 
their 
collec9ons 
and 
have 
recently 
launched 
their 
own 
OTT 
network. 
42
These 
examples 
offer 
inspira9on 
as 
well 
as 
demonstra9ng 
the 
perceived 
and 
real 
value 
to 
be 
derived 
from 
AV 
collec9ons. 
However, 
with 
the 
recogni9on 
of 
this 
value, 
an 
understanding 
of 
the 
troubling 
state 
of 
affairs 
for 
AV 
collec9ons 
generally 
speaking, 
and 
acknowledgement 
of 
the 
fact 
that 
there 
is 
a 
finite 
window 
within 
which 
to 
act, 
it 
becomes 
clear 
that 
the 
challenge 
ahead 
is 
tremendous. 
To 
help 
navigate 
this 
challenge 
it 
is 
helpful 
to 
turn 
to 
a 
2010 
report 
9tled 
Sustainable 
Economics 
for 
a 
Digital 
Planet. 
43
One 
important 
concept 
discussed 
throughout 
this 
report 
is 
the 
concept 
of 
maintaining 
the 
op,on. 
That 
we 
don’t 
have 
to 
make 
a 
choice 
to 
preserve 
something 
forever 
or 
never. 
Forever 
is 
not 
a 
concept 
that 
anyone 
has 
an 
easy 
9me 
with 
and 
par9cularly 
not 
those 
charged 
with 
budge9ng 
and 
decision 
making. 
Instead 
we 
can 
think 
about 
providing 
the 
minimal 
amount 
necessary 
to 
simply 
maintain 
the 
op,on 
– 
44
and 
we 
can 
think 
in 
periods 
of 
5 
or 
10 
years, 
with 
each 
period 
being 
an 
opportunity 
to 
assess 
and 
decide 
whether 
or 
not 
we 
want 
to 
do 
nothing, 
do 
the 
minimal 
amount 
necessary 
to 
maintain 
the 
op9on 
to 
decide 
again 
later, 
or 
to 
do 
much 
more 
than 
the 
minimum 
for 
the 
collec9on, 
in 
part 
or 
in 
whole. 
On 
the 
flip 
side 
if 
we 
do 
nothing 
and 
let 
the 
window 
close 
then 
we 
lose 
our 
op9on 
to 
ever 
make 
any 
decisions 
about 
that 
content 
in 
the 
future. 
It 
doesn’t 
maPer 
how 
important 
the 
content 
is, 
how 
much 
money 
we’re 
willing 
to 
spend. 
We’ve 
simply 
lost 
it. 
Permanently. 
45
It 
is 
impera9ve 
to 
avoid 
the 
paralysis 
that 
strikes 
when 
people 
think 
about 
very 
large 
things 
in 
black 
and 
white 
terms. 
It’s 
not 
forever 
or 
never. 
It’s 
not 
all 
or 
nothing. 
However, 
what 
we 
do 
require 
is 
immediacy 
because 
we 
are 
up 
against 
a 
wall. 
We 
have 
to 
start 
ac9ng 
immediately. 
46
Underlying 
all 
of 
this 
is 
the 
issue 
of 
priori9za9on, 
which 
Indiana 
University 
talks 
about 
in 
an 
ar9culate 
and 
significant 
way 
in 
these 
two 
reports. 
Addi9onally 
these 
reports 
provide 
an 
amazing 
amount 
of 
informa9on 
and 
cri9cal 
analysis 
that 
serve 
as 
important 
reference 
points. 
Priori9za9on 
and 
the 
need 
to 
make 
informed 
selec9ons 
is 
a 
core 
tenet 
of 
IU’s 
work. 
47
48 
This 
is 
a 
slide 
from 
Mike 
Casey, 
Director 
of 
Media 
Preserva9on 
Services 
at 
Indiana 
University, 
giving 
a 
high 
level 
overview 
of 
their 
methodology 
for 
priori9za9on 
which 
has 
been 
incorporated 
into 
applica9ons 
called 
MediaSCORE 
and 
MediaRIVERS.
Which 
will 
be 
released 
as 
open 
source 
by 
the 
end 
of 
this 
year. 
49
Regardless, 
an 
effort 
like 
this 
takes 
resources 
and 
a 
point 
where 
efforts 
to 
preserve 
content 
in 
archives 
oDen 
falls 
short 
is 
within 
the 
higher 
levels 
of 
organiza9ons 
where 
that 
ques9on 
comes 
up 
once 
again… 
50
“If 
I 
give 
you 
the 
funding 
your 
asking 
for 
to 
digi9ze 
and 
preserve 
our 
legacy 
AV 
collec9ons 
51
what 
will 
be 
our 
return 
on 
investment?” 
It’s 
not 
that 
ROI 
is 
bad 
in 
and 
of 
itself, 
but 
if 
it 
is 
the 
only 
metric 
we 
use 
it 
fails 
to 
provide 
an 
accurate 
assessment. 
It 
fails 
to 
speak 
to 
the 
benefits 
and 
value 
derived 
from 
the 
effort, 
including 
support 
of 
mission 
and 
the 
effec9veness 
and 
quality 
of 
serving 
“clients”. 
Not 
only 
this 
but 
52
The 
real 
expense 
graph 
doesn’t 
look 
like 
this 
where 
the 
expenses 
begin 
at 
$0 
before 
digi9za9on 
begins. 
It 
looks 
like…. 
53
this. 
No9ce 
that 
the 
line 
doesn’t 
start 
at 
0 
and 
it 
doesn’t 
ascend 
and 
then 
descend. 
The 
reality 
is 
that 
investment 
started 
years 
ago. 
Investments 
in 
collec9ons 
don’t 
start 
today 
with 
digi9za9on 
and 
they 
don’t 
go 
away 
once 
digi9za9on 
is 
done. 
Collec9ons 
have 
had 
investments 
in 
staff, 
facili9es, 
management, 
administra9on, 
moves, 
rehousing, 
consul9ng, 
assessments, 
produc9on 
or 
acquisi9on 
in 
some 
cases, 
and 
more. 
Organiza9ons 
will 
con9nue 
to 
manage 
physical 
collec9ons 
for 
some 
9me 
aDer 
digi9za9on 
is 
done. 
So 
it 
is 
cri9cal 
to 
recognize 
the 
investment 
made 
to 
date, 
and 
the 
ongoing 
investment 
made 
for 
physical 
collec9ons 
in 
addi9on 
to 
the 
cost 
of 
digi9za9on, 
storage, 
and 
more. 
54
Once 
we 
come 
to 
the 
understanding 
that 
we’ve 
invested 
significant 
resources 
in 
our 
legacy 
physical 
collec9ons, 
that 
there 
is 
limited 
window 
within 
which 
to 
act, 
and 
if 
we 
don’t 
act 
that 
we 
lose 
our 
investment 
the 
ques9on 
of 
return 
on 
investment 
becomes 
less 
relevant 
and 
the 
ques9on 
about 
the 
Cost 
of 
Inac9on 
becomes 
much 
more 
relevant. 
55
People 
oDen 
mistake 
the 
COI 
calculator 
as 
an 
argument 
to 
digi9ze 
everything. 
This 
is 
not 
what 
it 
is. 
It 
is 
a 
tool 
that 
aims 
to 
enable 
ac9on 
by 
quan9fying 
the 
issues 
in 
both 
financial 
and 
intellectual 
terms 
in 
order 
to 
inform 
decision 
making. 
Neither 
is 
it 
about 
bringing 
a 
robust 
preserva9on 
and 
access 
infrastructure 
to 
bear 
for 
everything 
that 
is 
priori9zed. 
As 
the 
Blue 
Ribbon 
Task 
Force 
report 
emphasizes, 
it 
is 
about 
maintaining 
the 
op9on 
to 
make 
a 
decision 
in 
the 
future. 
56
For 
instance, 
referencing 
the 
Na9onal 
Digital 
Stewardship 
Alliance 
Levels 
of 
Digital 
Preserva9on, 
offering 
a 
Level 
1 
environment 
is 
much 
more 
obtainable 
and 
does 
maintain 
the 
op9on 
to 
make 
decisions 
about 
how 
to 
allocate 
resources 
for 
preserva9on 
and 
access 
at 
a 
later 
date. 
Doing 
nothing 
leads 
to 
permanent 
loss 
and 
all 
op9ons 
are 
taken 
away. 
57
There 
is 
a 
cost 
of 
inac9on 
and 
the 
COI 
calculator 
aims 
to 
help 
quan9fy 
what 
that 
is. 
I 
will 
give 
an 
overview 
and 
some 
examples 
of 
how 
to 
use 
the 
calculator. 
58
To 
begin 
you 
enter 
in 
details 
about 
your 
collec9ons 
and 
some 
other 
basic 
planning 
informa9on 
and 
review 
the 
outcomes 
59
Export 
the 
charts 
60
And 
the 
repor9ng 
as 
csv 
61
Sign 
up 
for 
an 
account 
to 
save 
mul9ple 
projects 
to 
do 
compara9ve 
analysis 
of 
different 
scenarios 
62
And 
signing 
up 
for 
an 
account 
allows 
you 
to 
share 
with 
others. 
63
There 
is 
also 
a 
detailed 
help 
page 
64
and 
a 
FAQ 
page 
where 
we 
try 
to 
disclose 
as 
much 
informa9on 
as 
possible, 
showing 
the 
storage 
cost 
calcula9ons 
here. 
65
Let’s 
look 
at 
an 
example 
of 
a 
hypothe9cal 
organiza9on 
using 
the 
Cost 
of 
Inac9on 
Calculator: 
An 
organiza9on 
has 
100,000 
physical 
AV 
items, 
of 
which 
they 
priori9ze 
63,050 
for 
preserva9on. 
Most 
of 
this 
content 
lives 
on 
formats 
for 
which 
there 
are 
no 
players 
or 
exper9se 
within 
the 
organiza9on, 
rendering 
the 
content 
itself 
inaccessible. 
Most 
of 
the 
labeling 
and 
metadata 
consists 
of 
whatever 
informa9on 
is 
on 
the 
label, 
making 
discovery 
difficult. 
66
40% 
of 
their 
collec9on 
is 
video 
and 
the 
other 
60% 
is 
audio. 
67
They 
have 
determined 
that 
the 
archive 
has 
invested 
$11M 
to 
date 
in 
caring 
for 
their 
collec9on. 
This 
does 
not 
include 
produc9on 
expense. 
68
They 
also 
es9mate 
that 
they 
will 
spend 
approximately 
$2 
per 
year, 
per 
physical 
AV 
item 
moving 
forward. 
69
The 
latest 
es9mates 
they 
have 
received 
for 
digi9za9on 
tell 
them 
that 
the 
average 
cost 
of 
digi9za9on 
per 
item 
is 
$60. 
70
They 
have 
been 
asked 
by 
their 
leadership 
to 
prepare 
and 
compare 
3 
different 
scenarios, 
repor9ng 
on 
the 
implica9ons 
of: 
Being 
given 
a 
budget 
of 
$300k 
per 
year, 
beginning 
in 
2014 
Digi9zing 
100% 
of 
the 
63050 
items, 
beginning 
in 
2014 
The 
implica9ons 
of 
star9ng 
in 
2014 
vs 
star9ng 
in 
2017 
or 
2020. 
Let’s 
start 
with 
the 
$300k 
per 
year 
scenario. 
71
All 
the 
parameters 
that 
were 
laid 
out 
on 
the 
previous 
slide 
make 
up 
the 
top 
row 
of 
parameters. 
Beginning 
on 
the 
boPom 
row, 
they 
will 
start 
digi9zing 
in 
2014, 
their 
budget 
will 
be 
$300k 
per 
year. 
Storage: 
We 
use 
Amazon 
here, 
not 
because 
we’re 
sugges9ng 
that 
this 
is 
what 
people 
should 
(or 
shouldn’t) 
use 
but 
because 
it’s 
a 
common 
widely 
used 
reference 
point. 
The 
cost 
for 
Amazon 
is 
$0.22 
per 
GB 
per 
year 
in 
this 
par9cular 
case. 
See 
the 
help 
menu 
to 
see 
how 
this 
was 
arrived 
at. 
If 
you 
have 
your 
own 
internal 
storage 
or 
use 
an 
alterna9ve 
to 
Amazon 
you 
can 
select 
other 
and 
enter 
the 
cost 
per 
GB 
per 
year. 
Annual 
decrease 
in 
the 
cost 
of 
storage: 
This 
was 
being 
cut 
in 
half 
every 
18 
months 
for 
many 
years, 
but 
this 
trend 
has 
been 
upset 
in 
more 
recent 
year. 
To 
be 
conserva9ve 
we 
will 
only 
assume 
an 
annual 
decrease 
in 
cost 
of 
storage 
of 
15%. 
Annual 
increase 
in 
cost 
of 
digi9za9on? 
As 
obsolescence 
increases, 
maintaining 
and 
opera9ng 
legacy 
machines 
will 
become 
more 
expensive. 
We 
are 
currently 
at 
a 
place 
where 
the 
cost 
of 
digi9za9on 
is 
at 
an 
all 
9me 
low. 
We 
believe 
this 
price 
will 
begin 
to 
rise 
again 
soon 
and 
will 
con9nue 
rising. 
We 
will 
select 
16% 
for 
the 
annual 
increase. 
72
With 
these 
parameters 
now 
assigned 
values, 
we 
can 
use 
the 
calculator 
to 
evaluate 
the 
possible 
outcomes. 
Looking 
at 
the 
investment 
analysis, 
you 
see 
that 
with 
the 
figures 
I 
have 
entered 
into 
the 
calculator, 
I 
will 
save 
just 
over 
$6.5M 
of 
the 
investment 
in 
my 
collec9ons 
over 
the 
next 
14 
years 
if 
I 
spend 
$300k 
per 
year 
on 
digi9za9on. 
More 
significantly, 
if 
I 
subtract 
investment 
saved 
(blue) 
from 
total 
investment 
made 
(grey) 
I 
see 
that 
I 
stand 
to 
lose 
$6.2M 
of 
my 
investment 
in 
the 
collec9on. 
What’s 
going 
on 
is, 
if 
you 
look 
at 
the 
item 
and 
accessibility 
analysis, 
with 
the 
same 
data 
we 
entered, 
I’m 
going 
to 
lose 
31,338 
items 
(the 
black 
curve 
on 
the 
far 
right) 
in 
14 
years 
due 
to 
obsolescence 
or 
degrada9on 
if 
I 
spend 
only 
$300k 
per 
year 
and 
start 
in 
2014. 
Because 
my 
digi9za9on 
pace 
will 
not 
out 
run 
the 
pace 
of 
obsolescence 
(the 
red 
line 
showing 
the 
loss 
of 
physical 
media 
regardless 
of 
the 
ac9on 
taken). 
With 
this 
projec9on, 
I’ll 
save 
32,338 
of 
my 
63,050 
object 
collec9on. 
73
And 
you 
can 
scroll 
down 
to 
see 
the 
detailed 
data 
behind 
the 
graphs 
and 
you 
export 
an 
image 
or 
csv 
file 
74
To 
answer 
the 
ques9on 
regarding 
the 
“implica9ons 
of 
star9ng 
in 
2014 
vs 
star9ng 
in 
2017 
or 
2020 
we 
can 
look 
to 
the 
start 
implica9ons 
tab 
here. 
This 
tab 
answers 
4 
primary 
ques9ons. 
1. 
If 
I 
start 
digi9zing 
in 
year 
x, 
how 
much 
will 
I 
need 
to 
spend 
per 
year 
to 
digi9ze 
all 
items 
that 
have 
not 
been 
permanently 
lost 
already? 
2. 
If 
I 
start 
digi9zing 
in 
year 
x, 
how 
much 
more 
money 
will 
I 
spend 
than 
if 
I 
start 
digi9zing 
in 
year 
y? 
3. 
If 
I 
start 
digi9zing 
in 
year 
x, 
how 
much 
more 
investment 
will 
I 
lose 
than 
if 
I 
start 
digi9zing 
in 
year 
y? 
4. 
If 
I 
start 
digi9zing 
in 
year 
x, 
how 
many 
more 
items 
will 
I 
lose 
than 
if 
I 
start 
digi9zing 
in 
year 
y? 
75
Having 
used 
the 
COI 
Calculator 
this 
organiza9on 
can 
now 
put 
together 
a 
presenta9on 
in 
response 
to 
the 
requests. 
They 
use 
key 
data 
points 
in 
addi9on 
to 
the 
exported 
charts 
to 
put 
this 
together. 
76
77
This 
shows 
the 
implica9ons 
of 
star9ng 
in 
2014 
to 
2017 
and 
2020, 
assuming 
that 
they 
digi9ze 
everything 
that 
is 
not 
lost 
by 
the 
9me 
they 
start. 
In 
looking 
at 
the 
addi9onal 
money 
lost/spent 
graph 
we 
see 
that 
it 
is 
fairly 
linear. 
However 
it 
starts 
to 
go 
down 
aDer 
2025. 
This 
decrease 
is 
because 
regardless 
of 
how 
much 
money 
you 
have 
to 
spend 
the 
content 
won’t 
be 
there 
to 
digi9ze. 
Now 
let’s 
reflect 
for 
a 
moment 
on 
the 
difference 
between 
the 
impact 
of 
this 
set 
of 
data 
as 
compared 
to… 
78
This… 
79
Coupling 
these 
financials 
with 
our 
tradi9onal 
arguments 
as 
well 
as 
addi9onal 
considera9ons 
makes 
for 
a 
well 
rounded 
and 
effec9ve 
argument. 
What 
other 
considera9ons? 
80
For 
instance, 
I 
would 
argue 
that 
there 
is 
no 
meaningful 
access 
to 
over 
90% 
of 
content 
in 
audiovisual 
collec9ons 
today. 
This 
represents 
missed 
opportuni9es 
on 
many 
fronts. 
These… 
81
Are 
not 
success 
stories. 
These 
are 
evidence 
of 
the 
work 
that 
we 
have 
to 
do. 
82
The 
impact 
to 
reputa9on 
of 
ledng 
collec9ons 
and 
content 
be 
lost 
is 
poten9ally 
extremely 
damaging 
to 
an 
organiza9on. 
If 
you 
are 
a 
university, 
can 
you 
imagine 
being 
responsible 
for 
the 
loss 
of 
a 
tremendous 
amount 
of 
content 
in 
your 
care? 
Or 
a 
commercial 
company 
that 
is 
responsible 
for 
the 
lost 
opportuni9es 
associated 
with 
losing 
content? 
The 
damage 
to 
the 
organiza9ons 
and 
the 
damage 
to 
the 
percep9on 
of 
archives 
as 
a 
trusted 
source 
of 
authen9c 
content. 
83
While 
direct 
mone9za9on 
is 
not 
a 
viable 
model 
for 
most 
organiza9ons, 
indirect 
mone9za9on 
is 
a 
very 
real 
considera9on. 
Within 
universi9es, 
special 
collec9ons 
have 
become 
the 
jewel 
in 
the 
crown 
and 
is 
a 
major 
contributor 
to 
recruit 
faculty 
and 
students, 
get 
the 
aPen9on 
of 
internal 
and 
external 
funders, 
and 
generally 
obtain 
resources. 
For 
broadcasters, 
while 
not 
all 
content 
may 
not 
generate 
big 
revenue, 
filling 
out 
the 
back 
catalog 
is 
important 
for 
their 
linear 
and 
non-­‐linear 
channels. 
84
Back 
to 
the 
Cost 
of 
Inac9on, 
it 
has 
been 
a 
missing 
link 
in 
the 
discussion 
and 
analysis 
surrounding 
the 
funding 
of 
audiovisual 
digi9za9on 
and 
preserva9on 
efforts. 
Quan9fying 
the 
financial 
and 
intellectual 
loss 
helps 
think 
about 
the 
implica9ons 
in 
terms 
that 
do 
fit 
into 
a 
spreadsheet. 
Recognizing 
and 
being 
able 
to 
ar9culate 
this 
concept 
helps 
bridge 
a 
gap 
between 
caretakers 
and 
administrators 
and 
offers 
an 
effec9ve 
financial 
metric 
that 
is 
a 
meaningful 
addi9on 
to 
historical 
arguments 
based 
on 
cultural 
and 
intellectual 
significance. 
Adding 
this 
data 
point—COI—to 
ROI 
provides 
a 
360 
degree 
perspec9ve, 
looking 
both 
at 
past 
investment 
and 
the 
return 
on 
savings 
of 
that 
investment 
with 
future 
expense, 
while 
recognizing 
that 
the 
window 
of 
possible 
return 
is 
limited 
based 
on 
the 
obsolescence 
and 
degrada9on 
of 
audiovisual 
media. 
There 
is 
a 
cost 
of 
inac9on, 
and 
every 
organiza9on 
should 
come 
to 
an 
understanding 
of 
that 
cost 
in 
the 
forma9on 
of 
a 
digi9za9on 
and 
preserva9on 
strategy 
in 
order 
to 
help 
make 
well-­‐informed 
decisions. 
Find 
the 
calculator 
along 
with 
helpful 
informa9on 
on 
how 
to 
use 
it 
at 
coi.avpreserve.com. 
We 
would 
love 
to 
hear 
how 
you’re 
using 
it 
as 
well 
as 
any 
other 
feedback 
you 
may 
have. 
Most 
importantly, 
use 
it 
as 
soon 
as 
possible 
in 
support 
of 
funding 
the 
preserva9on 
of 
your 
priority 
collec9ons. 
85
Thank 
you. 
86

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Chris Lacinak

  • 1. Hello and thank you having me here. I’d like to thank Daniel Teruggi for the invita9on and encouragement to be here. My name is Chris Lacinak from AVPreserve. We are a consul9ng and soDware development firm based out of the U.S. but we work interna9onally. Our clients include VIAA, American Archive and several public broadcasters in the US, HBO, the U.S. Library of Congress, and Museum of Modern Art in NYC. The work we do is wide ranging from collec9on assessments and inventories, to facility development, to digital asset management selec9on and digital preserva9on environment audi9ng. We also develop soDware across the spectrum of services we offer. In addi9on to this we also create and publish many free and open resources for the community. The Cost of Inac9on Calculator is one of these that we’ve developed internally. So, last week at an archives conference a twiPer friend that was in a workshop on using spreadsheets for data management tweeted the ques9on: 1
  • 2. to which my colleague Joshua Ranger tweeted the reply 2
  • 3. I tell this “joke” not only because I personally think it is hilarious but because it also strikes at the heart of my talk today. How? It speaks to the fact that no maPer how much convic9on we have about the cultural and intellectual value of our collec9ons on the other side of the decision maker that we are making our plea to about the loss of cultural heritage 3
  • 4. is an Excel spreadsheet staring them in the face. Regardless of how strong a case or how sympathe9c an ear we have, the fact is that Excel has no sen9ments and can not calculate the loss of cultural heritage. There is a ques9on that is oDen raised when ini9a9ves to digi9ze and preserve collec9ons within organiza9ons have garnered enough support to reach the decision makers and budget holders within the organiza9on. The ques9on is this: 4
  • 5. If I give you the funding your asking for to digi9ze and preserve our legacy AV collec9ons 5
  • 6. what will be our return on investment? 6
  • 7. As a community our response to this ques9on has been somewhat of a side-­‐step, hinging everything on an argument based on the poten9al loss of cultural heritage. The importance to scholarship. The importance of providing a complete historical record. This is an argument that is well appreciated within our community and understood amongst our colleagues within organiza9ons like AMIA, IASA, ARSC, FIAT. However, we have lacked a mechanism for pudng this into quan9fiable terms that decision makers can use. And not just this, but we have actually lacked metrics as a field. Unlike other fields, archives have not established key performance metrics. Without these it is hard to assess, quan9fy and advocate. 7
  • 8. We have simply allowed others to define us through the metric of their own choosing responding to ROI as if it was the right fit as a sole measure of our worth and success. Is ROI an appropriate metric by which to judge the success of an archive? I would say that in some cases it may be one reasonable metric but as the only metric it fails in a major way to measure the success of an archive. 8
  • 9. Other fields have lots of metrics that they use to assess their success. These are called key performance indicators and they cover opera9onal, strategic and financial aspects. 9
  • 10. For instance retailers might look at these as key performance indicators 10
  • 11. And a law firm might look at these 11
  • 12. Opera9ons KPIs for archives might consist of something like these 12
  • 13. Archive Administra9on KPIs might look something like this 13
  • 14. And financial KPIs for archives might look something like this. Now I know that lots of people here have probably been through strategic planning or reorganiza9on ini9a9ves and you may have very well experienced KPIs. Many people in archives that have will roll their eyes and take a deep breath at this conversa9on, but I would say that the reason that archives feel this way about KPIs is because they have not been involved in crea9ng them. Instead they have had others define the KPIs for the archive and saddle them with them. KPIs are not effec9ve when this is done. The KPIs must come from the archive in order to be meaningful. We shouldn’t run away from them. We should embrace them and have more control over them. They provide a way to demonstrate our worth and success. 14
  • 15. Not only do we not have common KPIs – and I’ll demonstrate just how much we don’t have KPIs in a minute -­‐ but I oDen find that archives are unable to answer even the most fundamental ques9ons. I don’t say this to wag my finger and cast judgment. I am part of this community and in the trenches. I say this because if we don’t come to terms with our own issues we can begin to address them and make progress. But why is it that we have found ourselves in this situa9on with KPIs and fundamentals? People in archives are smart, talented, passionate people that do great work. One possibility is that archives have historically not been asked to produce this informa9on and so it hasn’t been a focus. A demonstra9on of the result of this can be seen in doing a comparison of Google results of “Key performance indicators for archives” vs “key performance indicators for libraries” looks like this. 15
  • 16. And while the results that Google Fight gives us are not accurate they are entertaining. 16
  • 17. Here’s the breakdown comparing Google results of “Key performance indicators for archives” returns 4 results. Compared to ““Key performance indicators for libraries” which returns 4050 results. Compared to "key performance indicators for manufacturing" which returns 8150 results. 17
  • 18. Another thing that I have seen come into focus is that we as a community have a self-­‐ image problem. We prefer to lay low and not make any noise, hoping to fly under the radar so we can just keep doing what we love doing. Leave us alone and we won’t bother you. 18
  • 19. I have had archivists and heads of archives tell me that they do not want their organiza9on to know the real numbers out of fear. “If the numbers are made clear they might choose to shut us/are project down.” This is not a stance from which someone can advocate for funding and change or make a compelling argument for the value of the archive. The more we are armed with good informa9on, the bePer we can ar9culate our need, value and successes. 19
  • 20. I find much hope in the great work of the this project which aims to help organiza9ons quan9fy the costs of cura9on in a way that addresses my prior concerns. And in fact we have shared a great deal with each other because our work is in the same spirit. But today, I am going to focus in on one par9cular metric – The Cost of Inac9on, or COI. In order to get to the COI Calculator we first have to recognize a few important considera9ons. 20
  • 21. Obsolescence and degrada9on will eventually create a scenario in which physical legacy AV collec9ons will not be able to be digi9zed at a reasonable cost, with sufficient quality for preserva9on, at scale. This is what I am calling “The End”. When will this be? 21
  • 22. This NRPB report from 2006 made this statement. Things have changed in much more drama9c ways than an9cipated at that point. We would now say within one genera,on. 22
  • 23. We would now revise this to say short term instead of mid – to long-­‐term 23
  • 24. This is an important plan released in 2013, and while this gives an op9mis9c 15 – 20 year window it was in the works since 2009, and
  • 25. Others, like our esteemed colleague Richard Wright are more pessimis9c on this topic 25
  • 26. General consensus at the moment is 10 to 15 years. However, you don’t have to agree with this 9me window for COI to be useful to you. If you think otherwise that’s fine, but for the purpose of the talk today I’ll be using this window of 9me as a common reference point. 26
  • 27. But let’s call it between 2023 and 2028. Why between 2023 and 2028? Because when we say 10 – 15 years we have a funny way of failing to recognize the passing of 9me, and con9nuing to say 10-­‐15 years as years pass by. Pudng a date to it makes it absolute rather than rela9ve, making it real. And I’m not that bad at math. I’m s9cking to 2028 because we started using 10-­‐15 years in 2013. 27
  • 28. Again what we’re talking about here is the ability to digi9ze at a reasonable cost, with sufficient quality for preserva9on, and at scale. To get a sense of what these might look like let’s look at some numbers. 28
  • 29. We recently conducted a study which resulted in a sta9s9cally valid es9mate that within the U.S. there are over 240M preserva9on worthy undigi9zed audio items. 29
  • 30. Over 168M of those are magne9c media. 30
  • 31. To get some sense of what that looks like in the US alone… Let’s be generous and say that are 5 organiza9ons in the U.S. that could each digi9ze 30,000 hours per month. There are not, but let’s say there were. If each of those 5 organiza9ons digi9zed 30,000 hours every month star9ng this month and going through 2028 they would digi9ze 25M hours. Less than 15% of the total magne9c media. Some would argue that this makes a good business case for there being a con9nued market for digi9za9on. We don’t see this happening though. We only see manufacturing businesses in this domain going away. We don’t see them star9ng up or growing. What’s the other thing we know from economics 101 about the laws of supply and demand? When demand is high and supply is low the cost goes up. However currently the cost of digi9za9on is the lowest it has ever been. This is because of the funding issues that have made actual demand low. In other words there aren’t as many people buying digi9za9on services as there are people who need preserva9on services. I’m hoping this changes, but in the mean9me I speculate that these decreases in cost exceed what is jus9fied by technological advancements and efficiency gains, likely meaning that vendors are losing money. This is unsustainable and we will see prices rise because of this. They will also go up because opera9ons will cost more to run and maintain as obsolescence increases. Accompanying the rise 31
  • 32. Anyhow, regardless of whether you believe that “The End” is 2019, 2028 or 2050 there is a finite window. Adding a reference point and pudng the end on the horizon tends to get more aPen9on. S9ll people become philosophical and get into theore9cal conversa9ons about the rela9ve virtues of film over tape, or vinyl records over CDs, and people put stock into technical innova9on or heroism swooping in at the last minute to save us from a certain end. 32
  • 33. In unfortunate circumstances, such as natural disasters we find that the threat of the end is thrust upon us suddenly. It is remarkable, the amazing stories that come out of disasters like this of people springing into ac9on and sparing no amount of effort to save what are recognized in these moments as priceless cultural materials. A par9cularly interes9ng thing is the contrast between the perspec9ve that is found at a moment like this compared to the perspec9ve on the longer term disaster that is playing out in front of us. 33
  • 34. These realiza9ons and moments help remind us that there is a reason that we maintain these materials in our archives. There is value in them. And it’s not just in the 20% of the content that is most accessed. And on the flip side of this, of course there is content in every archive that is not preserva9on worthy, either because of rights, content, duplica9on, or for any of a number of other reasons. But there is a large majority of the collec9on that has value. What kinds of value: 34
  • 35. For broadcasters and produc9on companies it starts with the investment with produc9on.. Looking at costs for produc9on here are three reference points. 35
  • 36. Brecht Declercq pointed out in an ar9cle in 2009 the value of the archive for both linear and non-­‐linear channels in the evolving marketplace and the associated opportuni9es for distribu9on. We see this logic coupled with arguments focused on opera9onal efficiencies, public interest and educa9onal ini9a9ves with organiza9ons that are leading the charge like -­‐ 36
  • 41. And Indiana University have all embarked upon mass digi9za9on projects with reasons ranging from revenue genera9on through licensing of content, to suppor9ng educa9on, to protec9ng what is seen as important cultural heritage. 41
  • 42. On the commercial front, we see On-­‐Demand and Over the Top or OTT driving interest in new and old programming alike. HBO and CBS announced within a day of each other last week that they were decoupling from cable networks offering direct access to their on demand or OTT plasorms. WWE has digi9zed 10’s of thousands of hours of their collec9ons and have recently launched their own OTT network. 42
  • 43. These examples offer inspira9on as well as demonstra9ng the perceived and real value to be derived from AV collec9ons. However, with the recogni9on of this value, an understanding of the troubling state of affairs for AV collec9ons generally speaking, and acknowledgement of the fact that there is a finite window within which to act, it becomes clear that the challenge ahead is tremendous. To help navigate this challenge it is helpful to turn to a 2010 report 9tled Sustainable Economics for a Digital Planet. 43
  • 44. One important concept discussed throughout this report is the concept of maintaining the op,on. That we don’t have to make a choice to preserve something forever or never. Forever is not a concept that anyone has an easy 9me with and par9cularly not those charged with budge9ng and decision making. Instead we can think about providing the minimal amount necessary to simply maintain the op,on – 44
  • 45. and we can think in periods of 5 or 10 years, with each period being an opportunity to assess and decide whether or not we want to do nothing, do the minimal amount necessary to maintain the op9on to decide again later, or to do much more than the minimum for the collec9on, in part or in whole. On the flip side if we do nothing and let the window close then we lose our op9on to ever make any decisions about that content in the future. It doesn’t maPer how important the content is, how much money we’re willing to spend. We’ve simply lost it. Permanently. 45
  • 46. It is impera9ve to avoid the paralysis that strikes when people think about very large things in black and white terms. It’s not forever or never. It’s not all or nothing. However, what we do require is immediacy because we are up against a wall. We have to start ac9ng immediately. 46
  • 47. Underlying all of this is the issue of priori9za9on, which Indiana University talks about in an ar9culate and significant way in these two reports. Addi9onally these reports provide an amazing amount of informa9on and cri9cal analysis that serve as important reference points. Priori9za9on and the need to make informed selec9ons is a core tenet of IU’s work. 47
  • 48. 48 This is a slide from Mike Casey, Director of Media Preserva9on Services at Indiana University, giving a high level overview of their methodology for priori9za9on which has been incorporated into applica9ons called MediaSCORE and MediaRIVERS.
  • 49. Which will be released as open source by the end of this year. 49
  • 50. Regardless, an effort like this takes resources and a point where efforts to preserve content in archives oDen falls short is within the higher levels of organiza9ons where that ques9on comes up once again… 50
  • 51. “If I give you the funding your asking for to digi9ze and preserve our legacy AV collec9ons 51
  • 52. what will be our return on investment?” It’s not that ROI is bad in and of itself, but if it is the only metric we use it fails to provide an accurate assessment. It fails to speak to the benefits and value derived from the effort, including support of mission and the effec9veness and quality of serving “clients”. Not only this but 52
  • 53. The real expense graph doesn’t look like this where the expenses begin at $0 before digi9za9on begins. It looks like…. 53
  • 54. this. No9ce that the line doesn’t start at 0 and it doesn’t ascend and then descend. The reality is that investment started years ago. Investments in collec9ons don’t start today with digi9za9on and they don’t go away once digi9za9on is done. Collec9ons have had investments in staff, facili9es, management, administra9on, moves, rehousing, consul9ng, assessments, produc9on or acquisi9on in some cases, and more. Organiza9ons will con9nue to manage physical collec9ons for some 9me aDer digi9za9on is done. So it is cri9cal to recognize the investment made to date, and the ongoing investment made for physical collec9ons in addi9on to the cost of digi9za9on, storage, and more. 54
  • 55. Once we come to the understanding that we’ve invested significant resources in our legacy physical collec9ons, that there is limited window within which to act, and if we don’t act that we lose our investment the ques9on of return on investment becomes less relevant and the ques9on about the Cost of Inac9on becomes much more relevant. 55
  • 56. People oDen mistake the COI calculator as an argument to digi9ze everything. This is not what it is. It is a tool that aims to enable ac9on by quan9fying the issues in both financial and intellectual terms in order to inform decision making. Neither is it about bringing a robust preserva9on and access infrastructure to bear for everything that is priori9zed. As the Blue Ribbon Task Force report emphasizes, it is about maintaining the op9on to make a decision in the future. 56
  • 57. For instance, referencing the Na9onal Digital Stewardship Alliance Levels of Digital Preserva9on, offering a Level 1 environment is much more obtainable and does maintain the op9on to make decisions about how to allocate resources for preserva9on and access at a later date. Doing nothing leads to permanent loss and all op9ons are taken away. 57
  • 58. There is a cost of inac9on and the COI calculator aims to help quan9fy what that is. I will give an overview and some examples of how to use the calculator. 58
  • 59. To begin you enter in details about your collec9ons and some other basic planning informa9on and review the outcomes 59
  • 61. And the repor9ng as csv 61
  • 62. Sign up for an account to save mul9ple projects to do compara9ve analysis of different scenarios 62
  • 63. And signing up for an account allows you to share with others. 63
  • 64. There is also a detailed help page 64
  • 65. and a FAQ page where we try to disclose as much informa9on as possible, showing the storage cost calcula9ons here. 65
  • 66. Let’s look at an example of a hypothe9cal organiza9on using the Cost of Inac9on Calculator: An organiza9on has 100,000 physical AV items, of which they priori9ze 63,050 for preserva9on. Most of this content lives on formats for which there are no players or exper9se within the organiza9on, rendering the content itself inaccessible. Most of the labeling and metadata consists of whatever informa9on is on the label, making discovery difficult. 66
  • 67. 40% of their collec9on is video and the other 60% is audio. 67
  • 68. They have determined that the archive has invested $11M to date in caring for their collec9on. This does not include produc9on expense. 68
  • 69. They also es9mate that they will spend approximately $2 per year, per physical AV item moving forward. 69
  • 70. The latest es9mates they have received for digi9za9on tell them that the average cost of digi9za9on per item is $60. 70
  • 71. They have been asked by their leadership to prepare and compare 3 different scenarios, repor9ng on the implica9ons of: Being given a budget of $300k per year, beginning in 2014 Digi9zing 100% of the 63050 items, beginning in 2014 The implica9ons of star9ng in 2014 vs star9ng in 2017 or 2020. Let’s start with the $300k per year scenario. 71
  • 72. All the parameters that were laid out on the previous slide make up the top row of parameters. Beginning on the boPom row, they will start digi9zing in 2014, their budget will be $300k per year. Storage: We use Amazon here, not because we’re sugges9ng that this is what people should (or shouldn’t) use but because it’s a common widely used reference point. The cost for Amazon is $0.22 per GB per year in this par9cular case. See the help menu to see how this was arrived at. If you have your own internal storage or use an alterna9ve to Amazon you can select other and enter the cost per GB per year. Annual decrease in the cost of storage: This was being cut in half every 18 months for many years, but this trend has been upset in more recent year. To be conserva9ve we will only assume an annual decrease in cost of storage of 15%. Annual increase in cost of digi9za9on? As obsolescence increases, maintaining and opera9ng legacy machines will become more expensive. We are currently at a place where the cost of digi9za9on is at an all 9me low. We believe this price will begin to rise again soon and will con9nue rising. We will select 16% for the annual increase. 72
  • 73. With these parameters now assigned values, we can use the calculator to evaluate the possible outcomes. Looking at the investment analysis, you see that with the figures I have entered into the calculator, I will save just over $6.5M of the investment in my collec9ons over the next 14 years if I spend $300k per year on digi9za9on. More significantly, if I subtract investment saved (blue) from total investment made (grey) I see that I stand to lose $6.2M of my investment in the collec9on. What’s going on is, if you look at the item and accessibility analysis, with the same data we entered, I’m going to lose 31,338 items (the black curve on the far right) in 14 years due to obsolescence or degrada9on if I spend only $300k per year and start in 2014. Because my digi9za9on pace will not out run the pace of obsolescence (the red line showing the loss of physical media regardless of the ac9on taken). With this projec9on, I’ll save 32,338 of my 63,050 object collec9on. 73
  • 74. And you can scroll down to see the detailed data behind the graphs and you export an image or csv file 74
  • 75. To answer the ques9on regarding the “implica9ons of star9ng in 2014 vs star9ng in 2017 or 2020 we can look to the start implica9ons tab here. This tab answers 4 primary ques9ons. 1. If I start digi9zing in year x, how much will I need to spend per year to digi9ze all items that have not been permanently lost already? 2. If I start digi9zing in year x, how much more money will I spend than if I start digi9zing in year y? 3. If I start digi9zing in year x, how much more investment will I lose than if I start digi9zing in year y? 4. If I start digi9zing in year x, how many more items will I lose than if I start digi9zing in year y? 75
  • 76. Having used the COI Calculator this organiza9on can now put together a presenta9on in response to the requests. They use key data points in addi9on to the exported charts to put this together. 76
  • 77. 77
  • 78. This shows the implica9ons of star9ng in 2014 to 2017 and 2020, assuming that they digi9ze everything that is not lost by the 9me they start. In looking at the addi9onal money lost/spent graph we see that it is fairly linear. However it starts to go down aDer 2025. This decrease is because regardless of how much money you have to spend the content won’t be there to digi9ze. Now let’s reflect for a moment on the difference between the impact of this set of data as compared to… 78
  • 80. Coupling these financials with our tradi9onal arguments as well as addi9onal considera9ons makes for a well rounded and effec9ve argument. What other considera9ons? 80
  • 81. For instance, I would argue that there is no meaningful access to over 90% of content in audiovisual collec9ons today. This represents missed opportuni9es on many fronts. These… 81
  • 82. Are not success stories. These are evidence of the work that we have to do. 82
  • 83. The impact to reputa9on of ledng collec9ons and content be lost is poten9ally extremely damaging to an organiza9on. If you are a university, can you imagine being responsible for the loss of a tremendous amount of content in your care? Or a commercial company that is responsible for the lost opportuni9es associated with losing content? The damage to the organiza9ons and the damage to the percep9on of archives as a trusted source of authen9c content. 83
  • 84. While direct mone9za9on is not a viable model for most organiza9ons, indirect mone9za9on is a very real considera9on. Within universi9es, special collec9ons have become the jewel in the crown and is a major contributor to recruit faculty and students, get the aPen9on of internal and external funders, and generally obtain resources. For broadcasters, while not all content may not generate big revenue, filling out the back catalog is important for their linear and non-­‐linear channels. 84
  • 85. Back to the Cost of Inac9on, it has been a missing link in the discussion and analysis surrounding the funding of audiovisual digi9za9on and preserva9on efforts. Quan9fying the financial and intellectual loss helps think about the implica9ons in terms that do fit into a spreadsheet. Recognizing and being able to ar9culate this concept helps bridge a gap between caretakers and administrators and offers an effec9ve financial metric that is a meaningful addi9on to historical arguments based on cultural and intellectual significance. Adding this data point—COI—to ROI provides a 360 degree perspec9ve, looking both at past investment and the return on savings of that investment with future expense, while recognizing that the window of possible return is limited based on the obsolescence and degrada9on of audiovisual media. There is a cost of inac9on, and every organiza9on should come to an understanding of that cost in the forma9on of a digi9za9on and preserva9on strategy in order to help make well-­‐informed decisions. Find the calculator along with helpful informa9on on how to use it at coi.avpreserve.com. We would love to hear how you’re using it as well as any other feedback you may have. Most importantly, use it as soon as possible in support of funding the preserva9on of your priority collec9ons. 85