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Checklists ✅
Good enough for
NASA and Van
Halen?
Good enough for
your app!
Jay Gordon
Cloud Ops Advocate
Microsoft
@jaydestro – Tweets/GitHub
Hello!I am Jay Gordon
I worked as an Ops Professional and took part in application
deployment at some awesome businesses.
2
Checklists
A way to ensure that what you want to
accomplish gets done.
3
“Under conditions of
complexity, not only are
checklists a help, they are
required for success.” --
Atul Gawande, The Checklist Manifesto:
How to Get Things Right
4
Why checklists?
Checklists
5
• Checklists during
childhood are our
earliest ways of
taking responsibility.
• Help organize ideas
and requirements
before executing a
plan.
Quick Story 1
Wanna take a space walk? Better have all your stuff.
7
NASA Mission Prep
The average space
shuttle trip had
almost 6000 pounds
of equipment to
support the missions.
Packing for these
missions had no
margin for error.
Everything must be
accounted for.8
NASA Mission Prep
Troy Mann, a lead
technician for the
United Space
Alliance’s Space
Crew Systems
reviewing space suit
checklist.
200 Pounds!
9
NASA Mission Prep
10
Average shuttle trip:
• Every individual item
required cataloging
• Must be ensured
working, dry and
stored.
• Food.
• Scientific Equipment.
• Human error.
NASA Mission Prep
11
Quick Story 2
Wanna rock? Ya better have the candy right.
“Quotations are commonly
printed as a means of
inspiration and to invoke
philosophical thoughts from
the reader.
13
Van Halen Concert Rider
14
Van Halen Concert Rider
Van Halen
During this tour VH’s
rider became
infamous – for NO
BROWN M&M’s.
15
Van Halen Concert Rider
Van Halen’s 1982
tour:
• Largest production for
a rock band at the
time.
• Pyro, Fire, Ramps
• 80 sold out dates
• 1.4 M watts of lights
• 10,000 watts of sound
• 170 tons of equipment
16
So what’s this got to do with my app?
If you plan, you can execute
If you consider the requirements before
going to production, you can avoid
failure.
Build your own M&Ms into your process.
17
Before you go to prod, create a checklist.
Examples:
☑ Everything checked into repo?
☑ Monitoring configured?
☑ Ports secured?
☑ Alerting and on-call rotation ready?
18
Before you go to prod, create a checklist.
Methods to execute:
☑ Use tools you know!
✰ GitHub issues
✰ Kanban board!
☑ Consider an M&M.
☑ Document the procedure!
19
Thanks!Make a checklist –
check it twice.
E-mail me: jay.gordon@microsoft.com
LinkedIn: /n/jaygordon0042
20

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Checklists ✅​ Good enough for NASA and Van Halen?​ ​ Good enough for your app!​

  • 1. Checklists ✅ Good enough for NASA and Van Halen? Good enough for your app! Jay Gordon Cloud Ops Advocate Microsoft @jaydestro – Tweets/GitHub
  • 2. Hello!I am Jay Gordon I worked as an Ops Professional and took part in application deployment at some awesome businesses. 2
  • 3. Checklists A way to ensure that what you want to accomplish gets done. 3
  • 4. “Under conditions of complexity, not only are checklists a help, they are required for success.” -- Atul Gawande, The Checklist Manifesto: How to Get Things Right 4
  • 5. Why checklists? Checklists 5 • Checklists during childhood are our earliest ways of taking responsibility. • Help organize ideas and requirements before executing a plan.
  • 6. Quick Story 1 Wanna take a space walk? Better have all your stuff.
  • 7. 7
  • 8. NASA Mission Prep The average space shuttle trip had almost 6000 pounds of equipment to support the missions. Packing for these missions had no margin for error. Everything must be accounted for.8
  • 9. NASA Mission Prep Troy Mann, a lead technician for the United Space Alliance’s Space Crew Systems reviewing space suit checklist. 200 Pounds! 9
  • 10. NASA Mission Prep 10 Average shuttle trip: • Every individual item required cataloging • Must be ensured working, dry and stored. • Food. • Scientific Equipment. • Human error.
  • 12. Quick Story 2 Wanna rock? Ya better have the candy right.
  • 13. “Quotations are commonly printed as a means of inspiration and to invoke philosophical thoughts from the reader. 13
  • 14. Van Halen Concert Rider 14
  • 15. Van Halen Concert Rider Van Halen During this tour VH’s rider became infamous – for NO BROWN M&M’s. 15
  • 16. Van Halen Concert Rider Van Halen’s 1982 tour: • Largest production for a rock band at the time. • Pyro, Fire, Ramps • 80 sold out dates • 1.4 M watts of lights • 10,000 watts of sound • 170 tons of equipment 16
  • 17. So what’s this got to do with my app? If you plan, you can execute If you consider the requirements before going to production, you can avoid failure. Build your own M&Ms into your process. 17
  • 18. Before you go to prod, create a checklist. Examples: ☑ Everything checked into repo? ☑ Monitoring configured? ☑ Ports secured? ☑ Alerting and on-call rotation ready? 18
  • 19. Before you go to prod, create a checklist. Methods to execute: ☑ Use tools you know! ✰ GitHub issues ✰ Kanban board! ☑ Consider an M&M. ☑ Document the procedure! 19
  • 20. Thanks!Make a checklist – check it twice. E-mail me: jay.gordon@microsoft.com LinkedIn: /n/jaygordon0042 20