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Disruptive Innovation
and Chasm
The Innovator’s Dilemma

Minicomputer vs PC
Performance
Time
Sustaining innovations
to minicomputers
Disruptive
technology:
personal
computers
60% on
$500,000
45% on
$250,000
20~40%
on $2,000
Performance
Time
Chat rooms
Wireless e-mail
Disruptive Technology: Voice Recognition Technology
Toy robots
Path taken
by IBM
Word Processing
Wireline e-mail
Standard phrases
Non-consumers are the ideal initial target
Non-consum
ers
or Non-
consum
ing
occasions
Differentmeasure
OfPerformance
Time
New-market disruption:
Compete against non-
consumption
Low-end disruption
Address over-served customers with
a lower-cost business model
Performance
Time
Bring a better product into an
established market
Two strategies for asymmetric competition
Innovators Early
Adopters
Early
Majority
Late
Majority
Laggards
If Bill Gates can, then I can!
Technology Adoption Cycle - Classic Model
Innovators Early
Adopters
Early
Majority
Late
Majority
Laggards
Pragmatists cast the deciding vote
Skeptics:
No way!
Conservatives:
Hold on!
Visionaries:
Get ahead!
Pragmatists:
Stick with the herd!
Techies:
Try it!
Technology Adoption Life Cycle
Early

Market
Crossing the Chasm: Value chain required
Put the technology on the map
Chasm
Chasm Model (Geoffrey Moore, 1991)
Text
Early

Market
Chasm
Value Chains form in Niche Markets
Chasm crisis is over.
Bowling Alley
Whole Product
Market Development Model
Visionaries Pragmatists
Intuitive Analytic
Support revolution Support evolution
Contrarian Conformist
Break away from the pack Stay with the herd
Follow their own dictates Consult with their colleagues
Take risks Manage risks
Motivated by future opportunities Motivated by present problems
Seek what is possible Pursue what is possible
Early Adopters vs. Early Majorities
Whole Product
Compelling reason to buy (CRTB)
• Problem solving
• Proven reliability by mass production
• Advantage that can be quantified - low BOM, high value-add
• Integration – minimize the components
• Education and technical support
• Make the user a hero
• Reported to the top-managements
Early

Market
Chasm
Tornado
Scale for volume
Fight for market share
Bowling Alley
Market Development Model
The Bowling Alley
• New product gains acceptance from niches within the mainstream
market
• Each niche requires expertise in that vertical market, and potentially
leads to access to related markets.
Whole
Product
App 1
App 1
App 1
App 3App 2
App 2
Seg 1
Seg 2 Seg 1
Seg 1
Seg 3
Seg 2
Customer
References
The Beachhead
Bowling Alley Market Development
Early

Market
Chasm
Tornado
Main Street
Serve an established market
Bowling Alley
Market Development Model
The Tornado
• Period of mass-market adoption when the general marketplace
switches over to the new technology
• Driven by application that provides compelling benefits to mass
market: the “killer app”
• Requires strong operational excellence to keep up with demand
Product Category
Life Cycle
As Main Street Matures . . .
Technology Adoption Life Cycle
Ends with
technology assimilation
Ends with next
discontinuous innovation
Grow profit
margins here
Grow market
share here and here
Main Street
• Market growth stabilizes
• Focus on cross-selling and upgrading to existing customers
Case Study
Digital Amplifier
Pulsus Technologies
• Global leader of the DPMA (digital pulse modulation amplifier) technology
- First 2 ch DDC (Digital-to-Digital Converter, Sept. 2000)
- First 5.1ch DDC with built-in digital preamplifier (May 2001)
• Most popular digital amplifier solution among the major customers
- Five of the top ten home theater manufactures has adopted Pulsus solution. Globally >60% Market Share in DDC
market.
• Competition
- de Facto Industry standard – sold at higher price than competitions
- TI, ST, Philips, Apogee, Tripath
Class-D Amplifier
Early Adopters
Early Majority
LaggardLate Majority
Innovator
CRTB
So what is compelling reason to buy(CRTB)?
• BOM
• Solving problems - slim line home theater
• Support - 같이 밤세우기
• Make the user a Hero - 승진
Digital-to-Digital Converter
DDC (Digital to Digital Converter)
• 완전 디지털 앰프의 핵심 부품. PCM 입력 신호를 증폭이 가능한 PWM 펄스로 직접 변환
• 차후의 모든 오디오 시스템의 DAC (Digital-to Analog Converter) 를 대체하리라고 예상됨
펄서스 DDC 현황
• 2채널, 2.1 채널, 5.1채널, 7.1채널, 0.5W ~ 100W의 다양한 솔류션 보유
• 샘플레이트 컨버터를 내장하여 192kHz/24bit, 96kHz/24bit, 48kHz/24bit, 44.1KHz/16bit PCM 다양한
신호에 모두 대응
• SNR up to 105dB, THD 0.1% 이하의 고성능을 저가에 실현
• 프리앰프 및 이퀄라이저 기능 내장
• 0.13-0.35 micron process
Pulsus 5.1 Ch Digital Amplifier 

Block Diagram - Lower BOM
Audio
Decoder
PS9702
6ch
DDC
volume
Tone cont.
graphic EQ
bass-
management
6 Ch
switching
power
stage
30W
50W
100W
2ch PCM
6ch
PWM
6ch PCM
ADC
USB
(IEEE1394)
interface
LPF
LPF
LPF
LPF
LPF
LPF
Optional
Analog
6ch PCM
Analog
input
Amplified PWM
5.1ch encoded
Input
MP3, AAC
(SPDIF)
5.1ch decoded
USB
(IEEE1394)
Solution for Innovator
Support
Inside of the Taekwang Mutech 301 (35W x 6ch)
Solution for Early Adopter
Solving Problems
Inside of the digital amplifier reference set (Sony)
PS9818
Make the User a Hero
“1년 동안 부숴버린 스피커가 500개가 넘습니다.”
권오석(41·사진) LG전자 음향팀 책임연구원은 ‘디
지털 음색’을 만들어가는 음향기술 전문가. 2001년
부터 LG전자가 만든 모든 홈시어터와 탁상용 차량
용 오디오가 그의 손끝을 거쳤다.
가전업계에서는 권 연구원과 같은 사람을 ‘마이스
터(거장)’ 또는 ‘골든 이어(황금귀)’라고 부른다. 음질
을 듣고 제품 수준을 평가하기 때문이다.
동아일보 2005.11.13
Pulsus Inside
GVG

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Chasm 2019

  • 2. The Innovator’s Dilemma
 Minicomputer vs PC Performance Time Sustaining innovations to minicomputers Disruptive technology: personal computers 60% on $500,000 45% on $250,000 20~40% on $2,000
  • 3. Performance Time Chat rooms Wireless e-mail Disruptive Technology: Voice Recognition Technology Toy robots Path taken by IBM Word Processing Wireline e-mail Standard phrases Non-consumers are the ideal initial target
  • 4. Non-consum ers or Non- consum ing occasions Differentmeasure OfPerformance Time New-market disruption: Compete against non- consumption Low-end disruption Address over-served customers with a lower-cost business model Performance Time Bring a better product into an established market Two strategies for asymmetric competition
  • 5. Innovators Early Adopters Early Majority Late Majority Laggards If Bill Gates can, then I can! Technology Adoption Cycle - Classic Model
  • 6. Innovators Early Adopters Early Majority Late Majority Laggards Pragmatists cast the deciding vote Skeptics: No way! Conservatives: Hold on! Visionaries: Get ahead! Pragmatists: Stick with the herd! Techies: Try it! Technology Adoption Life Cycle
  • 7. Early
 Market Crossing the Chasm: Value chain required Put the technology on the map Chasm Chasm Model (Geoffrey Moore, 1991) Text
  • 8. Early
 Market Chasm Value Chains form in Niche Markets Chasm crisis is over. Bowling Alley Whole Product Market Development Model
  • 9. Visionaries Pragmatists Intuitive Analytic Support revolution Support evolution Contrarian Conformist Break away from the pack Stay with the herd Follow their own dictates Consult with their colleagues Take risks Manage risks Motivated by future opportunities Motivated by present problems Seek what is possible Pursue what is possible Early Adopters vs. Early Majorities
  • 10. Whole Product Compelling reason to buy (CRTB) • Problem solving • Proven reliability by mass production • Advantage that can be quantified - low BOM, high value-add • Integration – minimize the components • Education and technical support • Make the user a hero • Reported to the top-managements
  • 11. Early
 Market Chasm Tornado Scale for volume Fight for market share Bowling Alley Market Development Model
  • 12. The Bowling Alley • New product gains acceptance from niches within the mainstream market • Each niche requires expertise in that vertical market, and potentially leads to access to related markets.
  • 13. Whole Product App 1 App 1 App 1 App 3App 2 App 2 Seg 1 Seg 2 Seg 1 Seg 1 Seg 3 Seg 2 Customer References The Beachhead Bowling Alley Market Development
  • 14. Early
 Market Chasm Tornado Main Street Serve an established market Bowling Alley Market Development Model
  • 15. The Tornado • Period of mass-market adoption when the general marketplace switches over to the new technology • Driven by application that provides compelling benefits to mass market: the “killer app” • Requires strong operational excellence to keep up with demand
  • 16. Product Category Life Cycle As Main Street Matures . . . Technology Adoption Life Cycle Ends with technology assimilation Ends with next discontinuous innovation Grow profit margins here Grow market share here and here
  • 17. Main Street • Market growth stabilizes • Focus on cross-selling and upgrading to existing customers
  • 19. Digital Amplifier Pulsus Technologies • Global leader of the DPMA (digital pulse modulation amplifier) technology - First 2 ch DDC (Digital-to-Digital Converter, Sept. 2000) - First 5.1ch DDC with built-in digital preamplifier (May 2001) • Most popular digital amplifier solution among the major customers - Five of the top ten home theater manufactures has adopted Pulsus solution. Globally >60% Market Share in DDC market. • Competition - de Facto Industry standard – sold at higher price than competitions - TI, ST, Philips, Apogee, Tripath
  • 22. CRTB So what is compelling reason to buy(CRTB)? • BOM • Solving problems - slim line home theater • Support - 같이 밤세우기 • Make the user a Hero - 승진
  • 24. DDC (Digital to Digital Converter) • 완전 디지털 앰프의 핵심 부품. PCM 입력 신호를 증폭이 가능한 PWM 펄스로 직접 변환 • 차후의 모든 오디오 시스템의 DAC (Digital-to Analog Converter) 를 대체하리라고 예상됨 펄서스 DDC 현황 • 2채널, 2.1 채널, 5.1채널, 7.1채널, 0.5W ~ 100W의 다양한 솔류션 보유 • 샘플레이트 컨버터를 내장하여 192kHz/24bit, 96kHz/24bit, 48kHz/24bit, 44.1KHz/16bit PCM 다양한 신호에 모두 대응 • SNR up to 105dB, THD 0.1% 이하의 고성능을 저가에 실현 • 프리앰프 및 이퀄라이저 기능 내장 • 0.13-0.35 micron process
  • 25. Pulsus 5.1 Ch Digital Amplifier 
 Block Diagram - Lower BOM Audio Decoder PS9702 6ch DDC volume Tone cont. graphic EQ bass- management 6 Ch switching power stage 30W 50W 100W 2ch PCM 6ch PWM 6ch PCM ADC USB (IEEE1394) interface LPF LPF LPF LPF LPF LPF Optional Analog 6ch PCM Analog input Amplified PWM 5.1ch encoded Input MP3, AAC (SPDIF) 5.1ch decoded USB (IEEE1394)
  • 26. Solution for Innovator Support Inside of the Taekwang Mutech 301 (35W x 6ch)
  • 27. Solution for Early Adopter Solving Problems Inside of the digital amplifier reference set (Sony) PS9818
  • 28. Make the User a Hero “1년 동안 부숴버린 스피커가 500개가 넘습니다.” 권오석(41·사진) LG전자 음향팀 책임연구원은 ‘디 지털 음색’을 만들어가는 음향기술 전문가. 2001년 부터 LG전자가 만든 모든 홈시어터와 탁상용 차량 용 오디오가 그의 손끝을 거쳤다. 가전업계에서는 권 연구원과 같은 사람을 ‘마이스 터(거장)’ 또는 ‘골든 이어(황금귀)’라고 부른다. 음질 을 듣고 제품 수준을 평가하기 때문이다. 동아일보 2005.11.13
  • 29.