The document summarizes an agenda for a MuleSoft meetup event in Charlotte. The agenda includes talks on Anypoint Monitoring and automating employee engagement. It also announces a trivia session at the end with prizes for the top three winners. The document provides details on the topics to be discussed and presentations. It concludes with a thank you for attending.

1. Welcome To MuleSoftMeetup
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2. Welcome To MuleSoftMeetup
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Charlotte MuleSoft Meetup
Feb 17, 2022

3. Agenda
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6:00 PM Welcome & Introductions
6:15 PM Anypoint Monitoring - Monitoring Health of APIs by Aravind Babu Ramadugu
7:00 PM Transform employee engagement with automation by Pooja Kamath
7:45 PM Q/A, Trivia & Event Close

4. Announcements
Hi Everyone, Thanks for joining our Charlotte meetup today.
Today we are going to have talks about Anypoint Monitoring - Monitoring Health of APIs and
Transform employee engagement with automation
At the end, we will have Trivia session, where we will ask some random questions related to
the topics which we discussed today.
First 3 winners will get a free training and certification voucher from MuleSoft. Do not miss
the opportunity…!
Without further ado, let’s get started.

5. Anypoint Monitoring Overview and Visualizer
Charlotte MuleSoft Meetup Group

6. All contents © MuleSoft Inc.
Agenda
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• Introductions
• Anypoint Monitoring (Dashboards, Alerts) and Visualizer
• What’s next

9. All contents © MuleSoft Inc.
Visualizer – An Introduction
Anypoint Monitoring
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• Displays views of different aspects of Application Network Graph
• Graphs can be used to explore Application Network
• Provides real time graphical representation of APIs, Mule Applications that are
Running and discoverable.
• Variety of use cases possible with Anypoint Visualizer
– Architectural Review
– Troubleshooting
– Policy Compliance

43. Q & A Session

44. Transform employee engagement with automation

45. Agenda
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• Introductions
• Why is employee engagement important?
• What are the current challenges that affect positive employee experience?
• How can automation help solve these problems?
• How MuleSoft can help drive automation.
• Summary

46. Employee Engagement
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• William Kahn, defines
employee engagement
as: “the harnessing of
organization members’
selves to their work roles;
in engagement, people
employ and express
themselves, cognitively,
and emotionally during
role performances.”
EMPLOYEE
SATISFACTION
BOOST
PRODUCTIVITY
RETENTION

47. Impact of employee disengagement
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COMPANIES WITH HIGHLY
ENGAGED WORKFORCES
OUTPERFORM THEIR PEERS BY
147%
87% OF EMPLOYEES WORLDWIDE ARE NOT ENGAGED.
AND THE ECONOMIC CONSEQUENCES OF THAT DIRECTLY LEAD TO OVER $7 TRILLION IN LOST
PRODUCTIVITY.

48. Employee Engagement Key Drivers
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PURPOSE DEVELOPMENT CARING
MANAGER
ONGOING
CONVERSATION
A FOCUS ON
STRENGTHS
Past Future
My Paycheck My Purpose
Satisfaction Development
Boss Coach
Annual Review Ongoing Conversation
Weakness My Strength

49. Automation and Benefits
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MORE TIME FOR
COMPLEX CREATIVE
TASKS
FOCUS ON BUILDING
RELATIONSHIPS WITH
EMPLOYEES
MANAGING
CONCERNS
TRAINING AND
UPSKILLING

50. Challenges Faced By The Team
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Data is spread across many backend
systems
HR systems and backend systems are
not connected
Sensitive data needs to be transmitted
In order to best serve your
workforce, routine HR experiences
— like employee onboarding and
workspace provisioning — must
be automated. With the increased
complexity that comes from a
dispersed workforce, organizations
must find opportunities for
effective HR automation so teams
can shift their focus from manual
documentation to critical
employee needs so that
investments made in hiring top
candidates aren’t squandered.

51. Checklist to establish solid foundation for Automation
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Composability - Automations and insights composed from reusable PBCs are easier to
access and repurpose
Central governance - to ensure that all application connectivity and automation is
consistent.
Full range of automation types – Apply same standards
Omni-persona support - Business users must be empowered to execute on automation
opportunities independent of an already-inundated IT backlog.
Neutrality - One of the fundamental principles of the composable enterprise is to ensure that
your PBCs are open to consumption by a variety of tools, thereby avoiding lock-in.

52. Characteristics Of A Composable Enterprise
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Business processes are
assembled by APIs.
Organizational processes
and data are opened up
to partners and customers
via APIs.
Business users can create
front-end applications and
access data, on demand.
The architecture and
infrastructure is highly
scalable, capable of
accommodating new
workloads and
requirements on demand.
Technology solutions
emerge not only from top-
down vision, but from
bottom-up capability.
Security is baked
throughout the entire
infrastructure, in every
composable building
block.

53. How does Anypoint Platform fit in
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MuleSoft has built on this concept of the API
as a foundational component by developing
Anypoint Platform, a solution that enables the
development and delivery of the API layer that
describes and enriches enterprise
microservices. Anypoint Platform provides
critical cross-cutting services to these
microservices, including security,
governance, and reuse.
Additionally, Anypoint Platform can be used to
implement full stack microservices, often
referred to as integration microservices.
Integration microservices combine
orchestration between business microservices
with connectivity to legacy assets. Integration
microservices form a connective tissue across
a microservices architecture.

54. 54
When a new employee is hired, create two service requests:
• Service request for setting up a desk.
• Service request for setting up a computer.
The data is processed as follows:
• Workday is polled in intervals for new modifications of employees.
• Employee data is processed to identify new hires.
• Service request for a computer is sent to ServiceNow.
• Service request for a desk is sent to ServiceNow.
Workday Worker to Service Now Request Broadcast - Template

55. Workday Worker to Service Now Request
Broadcast - Usecase
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56. 56
1. Configure a Source
A source (listener) initiates a flow when a specified condition is met. You can configure one of these sources to use with
Workday Connector:
• On Modified Objects
Start your app when an object is created in Workday.
• HTTP Listener
Initiates a flow each time it receives a request on the configured host and port
• Scheduler
Initiates a flow when a time-based condition is met
2. As a connector in a Flow
Workday Worker to Service Now Request Broadcast - Usecase

57. Workday Connector Details
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58. Workday to Salesforce Hired Employee Broadcast
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Use Case
As a Workday admin I want to synchronize new Employee Hire or a change in an already
existing one by creating/updating the User in Salesforce with the specified PermissionSet.
As implemented, this template leverages the Mule batch module.
The batch job is divided in Process and On Complete stages.
The integration is triggered by scheduler to Workday instance. New or modified employee hires
are passed to the batch as input.
In the batch, the user is fetched from Salesforce by the email and mapped to Salesforce input
data structure with the specified PermissionSet.
Afterwards every user is sent to destination instance - to Salesforce where it is asynchronously
updated or created.

59. Workday to Salesforce Hired Employee Broadcast
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60. Salesforce: Transforming the employee onboarding
experience through HR automation
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● Through an API-led approach, Salesforce was able to surface data with System APIs
unlocking multiple systems and instances like HCM data from Workday and badge data from
Lenel.
● By combining System APIs and adding business logic, the team developed Process APIs,
ultimately creating a reusable Worker 360 API.
● Now around 96% of employees are set-up on day one.

62. Q & A SESSION

63. TRIVIA QUIZ

64. All contents © MuleSoft Inc.
Question – 1
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Which visualization in Anypoint Visualizer can be used to understand
the impact of new project changes on existing APIs in the application
network?
A) Architecture
B) Troubleshooting
C) Policy

65. All contents © MuleSoft Inc.
Question – 2
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What permission is required to create views and make customizations
to existing views in Anypoint Visualizer?
A) Read applications
B) Visualizer Editor
C) View Editor

66. All contents © MuleSoft Inc.
Question – 3
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The log tokenization feature can be applied to which deployment
model?
A) Hybrid
B) CloudHub
C) RTF

67. All contents © MuleSoft Inc.
Question – 4
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How can we capture business metrics in our mule applications to build
business dashboards and present to our stakeholders?
A) Visualizer
B) Custom Metrics Connector
C) OOTB dashboards

68. All contents © MuleSoft Inc.
Question – 5
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Which of the following is a automation strategy
A) Composability
B) Monolithic
C) None of the above

69. All contents © MuleSoft Inc.
Question – 6
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What are the challenges for employee engagement
A) Disparate systems
B) API-Led Connectivity
C) None of the above

70. All contents © MuleSoft Inc.
Question – 7
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What type of authentication is supported by Workday Connector
A) x.509
B) Basic
C) Both

71. All contents © MuleSoft Inc.
Question – 8
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What helps surface data in system API
A) API-Led Connectivity
B) Monolithic architecture
C) Both

72. All contents © MuleSoft Inc.
Question – 9
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What does on modified source setting on workday connector do
A) Start your app when an object is created in Workday
B) Nothing
C) This setting is not available

73. All contents © MuleSoft Inc.
What’s next
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• Share:
– Tweet your pictures with the hashtag #MuleMeetup
– Invite your network to join: https://meetups.mulesoft.com/charlotte
• Feedback:
– Contact your organizers Sonali Mehta to suggest topics
– Contact MuleSoft at meetup@mulesoft.com for ways to improve the program
• Next event
– TBD

74. Thank you