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Chapter 1 Review (pgs: 14-
17)
BY : FAB FOUR
Social Media in PR
Public Relations (PR) organizations use social media sites to represent brands and
engage with consumers.
PR involves many functions including:
 Copywriting
 Media Relations
 Event Planning
 Crisis Communication
 Corporate Communication
 Reputation Management
 Strategic Planning
Trust
 social media users value trustworthy info.
 Trust is a relational dimension that may be
connected with social interaction and shared values
that motivate site usage.
Influence
 Social Media sites are often the battleground for influence to determine who
consider to be a thought leader or idea starter.
 Follower count on twitter can allow one to influence the followers.
 Larger following fuels influence.
 Can be used as a diagnostic tool. Such measures provide guidance about areas for
needed improvement.
Engagement
Engagement – the collective experiences that readers or viewers have with the media.
Engagement has been connected through research to satisfaction and media use, as expectation and
evaluation may influence “gratification-seeking behavior”.
Engagement on Social Media:
 Retweets on Twitter
 Replies
 Comments
 Messaging
 Sharing
Important Content
Ultimately, trust, influence, and engagement are major concepts
for….
credibility

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Chapter 1 review social media

  • 1. Chapter 1 Review (pgs: 14- 17) BY : FAB FOUR
  • 2. Social Media in PR Public Relations (PR) organizations use social media sites to represent brands and engage with consumers. PR involves many functions including:  Copywriting  Media Relations  Event Planning  Crisis Communication  Corporate Communication  Reputation Management  Strategic Planning
  • 3. Trust  social media users value trustworthy info.  Trust is a relational dimension that may be connected with social interaction and shared values that motivate site usage.
  • 4. Influence  Social Media sites are often the battleground for influence to determine who consider to be a thought leader or idea starter.  Follower count on twitter can allow one to influence the followers.  Larger following fuels influence.  Can be used as a diagnostic tool. Such measures provide guidance about areas for needed improvement.
  • 5. Engagement Engagement – the collective experiences that readers or viewers have with the media. Engagement has been connected through research to satisfaction and media use, as expectation and evaluation may influence “gratification-seeking behavior”. Engagement on Social Media:  Retweets on Twitter  Replies  Comments  Messaging  Sharing
  • 6. Important Content Ultimately, trust, influence, and engagement are major concepts for…. credibility