Chapter 13
Entry
Modes
McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.
13-2
Learning Objectives
• LO1 Explain the pros and cons of market pioneer
versus fast follower.
• LO2 Explain the international market entry
methods.
• LO3 Identify two forms of piracy, and discuss how
they both help and harm firms doing international
business.
• LO4 Discuss why firms export and the three
challenges of exporting.
• LO1 Explain the pros and cons of market pioneer
versus fast follower.
• LO2 Explain the international market entry
methods.
• LO3 Identify two forms of piracy, and discuss how
they both help and harm firms doing international
business.
• LO4 Discuss why firms export and the three
challenges of exporting.
13-3
Exporting “Pioneer” or “Fast
Follower” Which is Better?
• Pioneers succeed in
exporting when
– Insulated from competitor
entry
– Strong patent protection,
proprietary technology
– Big investment
requirements
– Has size, resources and
competencies (R&D,
marketing) capabilities to
leverage pioneering
position
• Pioneers succeed in
exporting when
– Insulated from competitor
entry
– Strong patent protection,
proprietary technology
– Big investment
requirements
– Has size, resources and
competencies (R&D,
marketing) capabilities to
leverage pioneering
position
• Fast Followers will
succeed when
– Few legal, financial, and
cultural barriers
– Sufficient resources and
competencies to
overwhelm pioneer’s early
advantage
– Larger resource base than
pioneer to reduce unit
costs and offer lower
prices
• Fast Followers will
succeed when
– Few legal, financial, and
cultural barriers
– Sufficient resources and
competencies to
overwhelm pioneer’s early
advantage
– Larger resource base than
pioneer to reduce unit
costs and offer lower
prices
13-4
Nonequity Modes of Entry
• Exporting
– Selling some regular production overseas
– Little investment
– Relatively free of risk
• The next choices
– Indirect Exporting
– Direct Exporting
• Or
– Turnkey Projects
– Licensing
– Franchising
– Management contracts
– Contract manufacturing
• Exporting
– Selling some regular production overseas
– Little investment
– Relatively free of risk
• The next choices
– Indirect Exporting
– Direct Exporting
• Or
– Turnkey Projects
– Licensing
– Franchising
– Management contracts
– Contract manufacturing
13-5
Nonequity Modes of Entry
• Indirect exporting done through
home-country based exporters
– No special expertise
– No large cash outlay
• Called in the trades:
– Manufacturers’ Export
Agents
 sell for the manufacturer
– Export Commission Agents
 buy for overseas
customers
– Export Merchants
 purchase and sell for own
accounts
– International Firms
 Use their own goods abroad
• Indirect exporting done through
home-country based exporters
– No special expertise
– No large cash outlay
• Called in the trades:
– Manufacturers’ Export
Agents
 sell for the manufacturer
– Export Commission Agents
 buy for overseas
customers
– Export Merchants
 purchase and sell for own
accounts
– International Firms
 Use their own goods abroad
• Costs of indirect
exporting:
– Commissions
– Lost foreign business if
exporters change
suppliers
– Exporters gain little
international experience
• Costs of indirect
exporting:
– Commissions
– Lost foreign business if
exporters change
suppliers
– Exporters gain little
international experience
13-6
Direct Exporting
• Direct Exporting:
– Exporting of goods and services by firm that
produces them
– Initial responsibility internal – sales manager
– Sales company may be set up
– Internet makes direct exporting easier
• Significant investment for international presence
• Cost of trial low
• Direct Exporting:
– Exporting of goods and services by firm that
produces them
– Initial responsibility internal – sales manager
– Sales company may be set up
– Internet makes direct exporting easier
• Significant investment for international presence
• Cost of trial low
13-7
Turnkey Projects
• Turnkey projects used to export:
– technology
– management expertise
– capital equipment (some cases)
• Exporter of a turnkey project may be:
– contractor that specializes in designing and erecting plants in
a particular industry
• After a trial run, the facility is turned over to the purchaser
– company that wishes to earn from its expertise
– producer of a factory
• Turnkey projects used to export:
– technology
– management expertise
– capital equipment (some cases)
• Exporter of a turnkey project may be:
– contractor that specializes in designing and erecting plants in
a particular industry
• After a trial run, the facility is turned over to the purchaser
– company that wishes to earn from its expertise
– producer of a factory
13-8
Licensing
• Licensing
– Contractual arrangement in which one firm (licensor) grants access
to its patents, trade secrets, or technology to another (licensee) for a
fee
– Licensee pays fixed sum and sales royalties (2%-5%) over life of
contract with renewal option
• Anything can be licensed – technology, brand and
manufacturer names, logos, symbols, colors
• Licensing is attractive because:
– Courts uphold patent infringement claims
– patent holders sue violators
– foreign governments enforce patent laws
• A Licensee may become a competitor
13-9
Piracy
• Patent infringement
• Intellectual property
protection:
– courts have begun
upholding patent
infringement claims
– patent holders have
started suing violators
– foreign governments have
begun enforcement of
their patent laws
• Patent infringement
• Intellectual property
protection:
– courts have begun
upholding patent
infringement claims
– patent holders have
started suing violators
– foreign governments have
begun enforcement of
their patent laws
• Traditional Piracy
– Attack on defenseless sailing
vessels, theft of cargo and/or
ship on the high seas
• Pirates can be:
– International terrorists
– Organized crime
– Poor local fisherman
• Locations:
– Waters around Indonesia,
Nigeria, Somalia,
Bangladesh, Caribbean
• Traditional Piracy
– Attack on defenseless sailing
vessels, theft of cargo and/or
ship on the high seas
• Pirates can be:
– International terrorists
– Organized crime
– Poor local fisherman
• Locations:
– Waters around Indonesia,
Nigeria, Somalia,
Bangladesh, Caribbean
13-10
Franchising
• Franchising:
– Form of licensing in which one firm contracts with
another to operate a business under an established
name according to specific rules
• Franchisee receives:
– Publicized brand name
– Well-known set of procedures
– Carefully developed & controlled marketing plan
• Franchising:
– Form of licensing in which one firm contracts with
another to operate a business under an established
name according to specific rules
• Franchisee receives:
– Publicized brand name
– Well-known set of procedures
– Carefully developed & controlled marketing plan
13-11
Management Contract
• Management Contract
– Arrangement by which one firm provides
management in all or specific areas to another firm
– Fee typically 2-5% annual sales, tax deductable in
U.S.
• MNCs make contracts with:
– Other firms with no ownership interest
– Joint venture partners
– Wholly owned subsidiaries
• Management Contract
– Arrangement by which one firm provides
management in all or specific areas to another firm
– Fee typically 2-5% annual sales, tax deductable in
U.S.
• MNCs make contracts with:
– Other firms with no ownership interest
– Joint venture partners
– Wholly owned subsidiaries
13-12
Contract Manufacturing
• Contract Manufacturing
– Arrangement in which one firm contracts with
another to produce products to its specifications but
assumes responsibility for marketing
• Other types:
– Subcontract assembly or parts production
– Lend capital to 3rd
party foreign contractor
•Called “foreign direct investment without
investment”
• Contract Manufacturing
– Arrangement in which one firm contracts with
another to produce products to its specifications but
assumes responsibility for marketing
• Other types:
– Subcontract assembly or parts production
– Lend capital to 3rd
party foreign contractor
•Called “foreign direct investment without
investment”
13-13
Equity-Based Modes of Entry
1. Wholly Owned
Subsidiary
2. Joint Venture
3. Strategic Alliances
1. Wholly Owned
Subsidiary
2. Joint Venture
3. Strategic Alliances
• Wholly Owned
Subsidiary
1. Start from the ground up by
building a new plant
(greenfield investment)
2. Acquire a going concern
3. Purchase distributor to
obtain a distribution network
familiar with product
• Wholly Owned
Subsidiary
1. Start from the ground up by
building a new plant
(greenfield investment)
2. Acquire a going concern
3. Purchase distributor to
obtain a distribution network
familiar with product
13-14
Joint Venture
1. Joint Venture
– Cooperative effort
among two or more
organizations that
share a common
interest in a
business enterprise
or undertaking
1. Joint Venture
– Cooperative effort
among two or more
organizations that
share a common
interest in a
business enterprise
or undertaking
Possible forms
1. international company and
local owners
2. two international companies
for the purpose of doing
business in a third market
3. government agency (usually
in the country of
investment) and an
international firm
4. cooperative undertaking
between two or more firms
of a limited-duration project.
Possible forms
1. international company and
local owners
2. two international companies
for the purpose of doing
business in a third market
3. government agency (usually
in the country of
investment) and an
international firm
4. cooperative undertaking
between two or more firms
of a limited-duration project.
13-15
Issues with Venture Ventures
• Strong nationalism
• Expertise, tax & other benefits
• Disadvantages:
– Shared profits
– Minority ownership position
– Difficulty in share distribution to allow minority
owner to be largest stockholder
– Lack of control
– Local law requiring local majority ownership
– Joint venture control through management
contracts
• Strong nationalism
• Expertise, tax & other benefits
• Disadvantages:
– Shared profits
– Minority ownership position
– Difficulty in share distribution to allow minority
owner to be largest stockholder
– Lack of control
– Local law requiring local majority ownership
– Joint venture control through management
contracts
13-16
Strategic Alliances
• Strategic Alliances
– partnerships between or
among competitors,
customers, or suppliers that
may take one or more
various forms, both equity
and nonequity
• Goals of Strategic
Alliances:
– Faster market entry and
start-up
– Access to new products,
technologies, and markets
– Cost-savings by sharing
costs, resources, and risks
• Issues with Strategic
Alliances:
– Alliances may be Joint
Ventures
– Pooling versus trading
alliances
– Alliances versus mergers
and acquisitions
– Future of alliances
13-17
Issues with Strategic Alliances
• Strategic Alliances may be Joint Ventures
– In manufacturing and marketing
• Pooling versus Trading Alliances
– Pooling Alliances – driven by similarity and integration
– Trading Alliances –driven by the logic of contributing dissimilar resources
– Fundamental differences:
• Goals (common vs. compatible)
• Optimal resources (many vs. few partners)
• Managerial challenges (low vs. high coordination needs)
• Alliances versus Mergers and Acquisitions
– Mergers and acquisitions not considered alliances, but ways to access new
technology
• Future of Alliances
– Many fail or are taken over by a partner
– Difficult to manage due to different strategies, operating practices, and
organizational cultures
– Partner may acquire technological or other competencies and become
competitor
• Strategic Alliances may be Joint Ventures
– In manufacturing and marketing
• Pooling versus Trading Alliances
– Pooling Alliances – driven by similarity and integration
– Trading Alliances –driven by the logic of contributing dissimilar resources
– Fundamental differences:
• Goals (common vs. compatible)
• Optimal resources (many vs. few partners)
• Managerial challenges (low vs. high coordination needs)
• Alliances versus Mergers and Acquisitions
– Mergers and acquisitions not considered alliances, but ways to access new
technology
• Future of Alliances
– Many fail or are taken over by a partner
– Difficult to manage due to different strategies, operating practices, and
organizational cultures
– Partner may acquire technological or other competencies and become
competitor
13-18
Reasons to Export
• To serve markets where the firm has no or limited production
facilities
• To satisfy host government’s requirements that local subsidiary
have exports
• To remain price competitive in home market
• To test foreign markets and foreign competition inexpensively
• To meet customer requests for exports
• To offset cyclical sales in the domestic market
• To serve markets where the firm has no or limited production
facilities
• To satisfy host government’s requirements that local subsidiary
have exports
• To remain price competitive in home market
• To test foreign markets and foreign competition inexpensively
• To meet customer requests for exports
• To offset cyclical sales in the domestic market
13-19
Reasons to Export
• To achieve additional sales, which will allow the firm to use
excess production capacity to lower per-unit fixed costs
• To extend a product’s life cycle by exporting to currently
unserved markets where the product will be at the introduction
stage of the life cycle
• To respond strategically to foreign competitors in the firm’s home
market by entering their home markets
• To achieve the success the firm’s management has seen others
achieve by exporting
• To improve the efficiency of manufacturing equipment, which
usually works better at or near full capacity
• To achieve additional sales, which will allow the firm to use
excess production capacity to lower per-unit fixed costs
• To extend a product’s life cycle by exporting to currently
unserved markets where the product will be at the introduction
stage of the life cycle
• To respond strategically to foreign competitors in the firm’s home
market by entering their home markets
• To achieve the success the firm’s management has seen others
achieve by exporting
• To improve the efficiency of manufacturing equipment, which
usually works better at or near full capacity
13-20
GLOBAL gauntlet
• Social Networking
– With more businesses using
the Internet, it seems that
anyone can become an
Internet entrepreneur. But
it might be more
complicated, since many
people use both global and
local/regional social
networking sites.
• Social Networking
– With more businesses using
the Internet, it seems that
anyone can become an
Internet entrepreneur. But
it might be more
complicated, since many
people use both global and
local/regional social
networking sites.
• Is it important to appeal
to local tastes over the
Internet? Why? How?
• Are exporting obstacles
being created by a two-
tiered social networking
structure?
• Should only the largest
firms be players?
• Is it important to appeal
to local tastes over the
Internet? Why? How?
• Are exporting obstacles
being created by a two-
tiered social networking
structure?
• Should only the largest
firms be players?

Chap013

  • 1.
    Chapter 13 Entry Modes McGraw-Hill/Irwin Copyright© 2012 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 2.
    13-2 Learning Objectives • LO1Explain the pros and cons of market pioneer versus fast follower. • LO2 Explain the international market entry methods. • LO3 Identify two forms of piracy, and discuss how they both help and harm firms doing international business. • LO4 Discuss why firms export and the three challenges of exporting. • LO1 Explain the pros and cons of market pioneer versus fast follower. • LO2 Explain the international market entry methods. • LO3 Identify two forms of piracy, and discuss how they both help and harm firms doing international business. • LO4 Discuss why firms export and the three challenges of exporting.
  • 3.
    13-3 Exporting “Pioneer” or“Fast Follower” Which is Better? • Pioneers succeed in exporting when – Insulated from competitor entry – Strong patent protection, proprietary technology – Big investment requirements – Has size, resources and competencies (R&D, marketing) capabilities to leverage pioneering position • Pioneers succeed in exporting when – Insulated from competitor entry – Strong patent protection, proprietary technology – Big investment requirements – Has size, resources and competencies (R&D, marketing) capabilities to leverage pioneering position • Fast Followers will succeed when – Few legal, financial, and cultural barriers – Sufficient resources and competencies to overwhelm pioneer’s early advantage – Larger resource base than pioneer to reduce unit costs and offer lower prices • Fast Followers will succeed when – Few legal, financial, and cultural barriers – Sufficient resources and competencies to overwhelm pioneer’s early advantage – Larger resource base than pioneer to reduce unit costs and offer lower prices
  • 4.
    13-4 Nonequity Modes ofEntry • Exporting – Selling some regular production overseas – Little investment – Relatively free of risk • The next choices – Indirect Exporting – Direct Exporting • Or – Turnkey Projects – Licensing – Franchising – Management contracts – Contract manufacturing • Exporting – Selling some regular production overseas – Little investment – Relatively free of risk • The next choices – Indirect Exporting – Direct Exporting • Or – Turnkey Projects – Licensing – Franchising – Management contracts – Contract manufacturing
  • 5.
    13-5 Nonequity Modes ofEntry • Indirect exporting done through home-country based exporters – No special expertise – No large cash outlay • Called in the trades: – Manufacturers’ Export Agents  sell for the manufacturer – Export Commission Agents  buy for overseas customers – Export Merchants  purchase and sell for own accounts – International Firms  Use their own goods abroad • Indirect exporting done through home-country based exporters – No special expertise – No large cash outlay • Called in the trades: – Manufacturers’ Export Agents  sell for the manufacturer – Export Commission Agents  buy for overseas customers – Export Merchants  purchase and sell for own accounts – International Firms  Use their own goods abroad • Costs of indirect exporting: – Commissions – Lost foreign business if exporters change suppliers – Exporters gain little international experience • Costs of indirect exporting: – Commissions – Lost foreign business if exporters change suppliers – Exporters gain little international experience
  • 6.
    13-6 Direct Exporting • DirectExporting: – Exporting of goods and services by firm that produces them – Initial responsibility internal – sales manager – Sales company may be set up – Internet makes direct exporting easier • Significant investment for international presence • Cost of trial low • Direct Exporting: – Exporting of goods and services by firm that produces them – Initial responsibility internal – sales manager – Sales company may be set up – Internet makes direct exporting easier • Significant investment for international presence • Cost of trial low
  • 7.
    13-7 Turnkey Projects • Turnkeyprojects used to export: – technology – management expertise – capital equipment (some cases) • Exporter of a turnkey project may be: – contractor that specializes in designing and erecting plants in a particular industry • After a trial run, the facility is turned over to the purchaser – company that wishes to earn from its expertise – producer of a factory • Turnkey projects used to export: – technology – management expertise – capital equipment (some cases) • Exporter of a turnkey project may be: – contractor that specializes in designing and erecting plants in a particular industry • After a trial run, the facility is turned over to the purchaser – company that wishes to earn from its expertise – producer of a factory
  • 8.
    13-8 Licensing • Licensing – Contractualarrangement in which one firm (licensor) grants access to its patents, trade secrets, or technology to another (licensee) for a fee – Licensee pays fixed sum and sales royalties (2%-5%) over life of contract with renewal option • Anything can be licensed – technology, brand and manufacturer names, logos, symbols, colors • Licensing is attractive because: – Courts uphold patent infringement claims – patent holders sue violators – foreign governments enforce patent laws • A Licensee may become a competitor
  • 9.
    13-9 Piracy • Patent infringement •Intellectual property protection: – courts have begun upholding patent infringement claims – patent holders have started suing violators – foreign governments have begun enforcement of their patent laws • Patent infringement • Intellectual property protection: – courts have begun upholding patent infringement claims – patent holders have started suing violators – foreign governments have begun enforcement of their patent laws • Traditional Piracy – Attack on defenseless sailing vessels, theft of cargo and/or ship on the high seas • Pirates can be: – International terrorists – Organized crime – Poor local fisherman • Locations: – Waters around Indonesia, Nigeria, Somalia, Bangladesh, Caribbean • Traditional Piracy – Attack on defenseless sailing vessels, theft of cargo and/or ship on the high seas • Pirates can be: – International terrorists – Organized crime – Poor local fisherman • Locations: – Waters around Indonesia, Nigeria, Somalia, Bangladesh, Caribbean
  • 10.
    13-10 Franchising • Franchising: – Formof licensing in which one firm contracts with another to operate a business under an established name according to specific rules • Franchisee receives: – Publicized brand name – Well-known set of procedures – Carefully developed & controlled marketing plan • Franchising: – Form of licensing in which one firm contracts with another to operate a business under an established name according to specific rules • Franchisee receives: – Publicized brand name – Well-known set of procedures – Carefully developed & controlled marketing plan
  • 11.
    13-11 Management Contract • ManagementContract – Arrangement by which one firm provides management in all or specific areas to another firm – Fee typically 2-5% annual sales, tax deductable in U.S. • MNCs make contracts with: – Other firms with no ownership interest – Joint venture partners – Wholly owned subsidiaries • Management Contract – Arrangement by which one firm provides management in all or specific areas to another firm – Fee typically 2-5% annual sales, tax deductable in U.S. • MNCs make contracts with: – Other firms with no ownership interest – Joint venture partners – Wholly owned subsidiaries
  • 12.
    13-12 Contract Manufacturing • ContractManufacturing – Arrangement in which one firm contracts with another to produce products to its specifications but assumes responsibility for marketing • Other types: – Subcontract assembly or parts production – Lend capital to 3rd party foreign contractor •Called “foreign direct investment without investment” • Contract Manufacturing – Arrangement in which one firm contracts with another to produce products to its specifications but assumes responsibility for marketing • Other types: – Subcontract assembly or parts production – Lend capital to 3rd party foreign contractor •Called “foreign direct investment without investment”
  • 13.
    13-13 Equity-Based Modes ofEntry 1. Wholly Owned Subsidiary 2. Joint Venture 3. Strategic Alliances 1. Wholly Owned Subsidiary 2. Joint Venture 3. Strategic Alliances • Wholly Owned Subsidiary 1. Start from the ground up by building a new plant (greenfield investment) 2. Acquire a going concern 3. Purchase distributor to obtain a distribution network familiar with product • Wholly Owned Subsidiary 1. Start from the ground up by building a new plant (greenfield investment) 2. Acquire a going concern 3. Purchase distributor to obtain a distribution network familiar with product
  • 14.
    13-14 Joint Venture 1. JointVenture – Cooperative effort among two or more organizations that share a common interest in a business enterprise or undertaking 1. Joint Venture – Cooperative effort among two or more organizations that share a common interest in a business enterprise or undertaking Possible forms 1. international company and local owners 2. two international companies for the purpose of doing business in a third market 3. government agency (usually in the country of investment) and an international firm 4. cooperative undertaking between two or more firms of a limited-duration project. Possible forms 1. international company and local owners 2. two international companies for the purpose of doing business in a third market 3. government agency (usually in the country of investment) and an international firm 4. cooperative undertaking between two or more firms of a limited-duration project.
  • 15.
    13-15 Issues with VentureVentures • Strong nationalism • Expertise, tax & other benefits • Disadvantages: – Shared profits – Minority ownership position – Difficulty in share distribution to allow minority owner to be largest stockholder – Lack of control – Local law requiring local majority ownership – Joint venture control through management contracts • Strong nationalism • Expertise, tax & other benefits • Disadvantages: – Shared profits – Minority ownership position – Difficulty in share distribution to allow minority owner to be largest stockholder – Lack of control – Local law requiring local majority ownership – Joint venture control through management contracts
  • 16.
    13-16 Strategic Alliances • StrategicAlliances – partnerships between or among competitors, customers, or suppliers that may take one or more various forms, both equity and nonequity • Goals of Strategic Alliances: – Faster market entry and start-up – Access to new products, technologies, and markets – Cost-savings by sharing costs, resources, and risks • Issues with Strategic Alliances: – Alliances may be Joint Ventures – Pooling versus trading alliances – Alliances versus mergers and acquisitions – Future of alliances
  • 17.
    13-17 Issues with StrategicAlliances • Strategic Alliances may be Joint Ventures – In manufacturing and marketing • Pooling versus Trading Alliances – Pooling Alliances – driven by similarity and integration – Trading Alliances –driven by the logic of contributing dissimilar resources – Fundamental differences: • Goals (common vs. compatible) • Optimal resources (many vs. few partners) • Managerial challenges (low vs. high coordination needs) • Alliances versus Mergers and Acquisitions – Mergers and acquisitions not considered alliances, but ways to access new technology • Future of Alliances – Many fail or are taken over by a partner – Difficult to manage due to different strategies, operating practices, and organizational cultures – Partner may acquire technological or other competencies and become competitor • Strategic Alliances may be Joint Ventures – In manufacturing and marketing • Pooling versus Trading Alliances – Pooling Alliances – driven by similarity and integration – Trading Alliances –driven by the logic of contributing dissimilar resources – Fundamental differences: • Goals (common vs. compatible) • Optimal resources (many vs. few partners) • Managerial challenges (low vs. high coordination needs) • Alliances versus Mergers and Acquisitions – Mergers and acquisitions not considered alliances, but ways to access new technology • Future of Alliances – Many fail or are taken over by a partner – Difficult to manage due to different strategies, operating practices, and organizational cultures – Partner may acquire technological or other competencies and become competitor
  • 18.
    13-18 Reasons to Export •To serve markets where the firm has no or limited production facilities • To satisfy host government’s requirements that local subsidiary have exports • To remain price competitive in home market • To test foreign markets and foreign competition inexpensively • To meet customer requests for exports • To offset cyclical sales in the domestic market • To serve markets where the firm has no or limited production facilities • To satisfy host government’s requirements that local subsidiary have exports • To remain price competitive in home market • To test foreign markets and foreign competition inexpensively • To meet customer requests for exports • To offset cyclical sales in the domestic market
  • 19.
    13-19 Reasons to Export •To achieve additional sales, which will allow the firm to use excess production capacity to lower per-unit fixed costs • To extend a product’s life cycle by exporting to currently unserved markets where the product will be at the introduction stage of the life cycle • To respond strategically to foreign competitors in the firm’s home market by entering their home markets • To achieve the success the firm’s management has seen others achieve by exporting • To improve the efficiency of manufacturing equipment, which usually works better at or near full capacity • To achieve additional sales, which will allow the firm to use excess production capacity to lower per-unit fixed costs • To extend a product’s life cycle by exporting to currently unserved markets where the product will be at the introduction stage of the life cycle • To respond strategically to foreign competitors in the firm’s home market by entering their home markets • To achieve the success the firm’s management has seen others achieve by exporting • To improve the efficiency of manufacturing equipment, which usually works better at or near full capacity
  • 20.
    13-20 GLOBAL gauntlet • SocialNetworking – With more businesses using the Internet, it seems that anyone can become an Internet entrepreneur. But it might be more complicated, since many people use both global and local/regional social networking sites. • Social Networking – With more businesses using the Internet, it seems that anyone can become an Internet entrepreneur. But it might be more complicated, since many people use both global and local/regional social networking sites. • Is it important to appeal to local tastes over the Internet? Why? How? • Are exporting obstacles being created by a two- tiered social networking structure? • Should only the largest firms be players? • Is it important to appeal to local tastes over the Internet? Why? How? • Are exporting obstacles being created by a two- tiered social networking structure? • Should only the largest firms be players?