This document discusses distribution and distribution management. It defines distribution as making goods or services available to end consumers, which can be done directly by a company or indirectly through intermediaries. It then discusses key functions of distribution like packaging, inventory management, order processing, logistics, and communication. It also covers factors that affect distribution like product characteristics, market size, company size and product mix, and the marketing environment. The document outlines different levels of distribution channels from zero-level to multi-level and different distribution strategies like intensive, selective, and exclusive distribution. Finally, it lists the main steps in physical distribution management.