The document discusses changes in talent needs within the hospitality industry after the COVID-19 pandemic. It identifies 7 trends that have reshaped the industry, including increased automation, personalization, and focus on experience and sustainability. New norms in the industry include a focus on niche markets, technology, social responsibility, and developing resilient business models. Looking to the future, the document predicts major technology firms will replace most hotel brands and the industry will evolve to niche markets or luxury sectors. This will greatly impact talent needs both today, with a lack of skilled workers and high investment in technology, and tomorrow, with increased demand for hospitality graduates with both traditional and technical skills and higher wages across positions.