The document outlines a tiered framework for addressing student behaviors, with three tiers ranging from universal to targeted interventions. Tier 1 supports 80-90% of students with school-wide systems. Tier 2 focuses on 5-15% of students with supplemental interventions. Tier 1 addresses the most intensive behaviors of 1-5% of students. It also describes a four-step group problem-solving process for staff to use to identify issues, develop plans, implement solutions, and evaluate outcomes.