SlideShare a Scribd company logo
Rent + borrow from neighbors, rather than buy from shops
CCMF + Incubation
Digital Marketplace Seminar, Aug 13, 2015, Cyberport, Hong Kong
Sharing Economy - Challenges
About Gaifong (P2P co-usage of consumer goods)
Challenge I: Going against mainstream values
Challenge II: Building and measuring trust
Challenge III: Finding revenue model
ONE-OFF DEMAND FOR GOODS
NOT MET BY MARKET
IDLE ASSETS NOT PUT TO
PRODUCTIVE USE
COSTLY, IMPERSONAL EXPERI-
ENCE FROM RENTAL COMPANIES
Problem
ONE-OFF DEMAND FOR GOODS
NOT MET BY MARKET
IDLE ASSETS NOT PUT TO
PRODUCTIVE USE
COSTLY, IMPERSONAL EXPERI-
ENCE FROM RENTAL COMPANIES
Problem
ONE-OFF DEMAND FOR GOODS
NOT MET BY MARKET
IDLE ASSETS NOT PUT TO
PRODUCTIVE USE
COSTLY, IMPERSONAL EXPERI-
ENCE FROM RENTAL COMPANIES
Problem
Solution
A smartphone-accessed, on-demand library of consumer goods.
Meet new
friends
Save money Make money
Request and pick-up
nearby
Rent out idle assets
at home (cheaper items,
can lend)
Connect through shared
interests + branded
experience
MVPs:
MAR 19, 2015
NOV 21, 2014
Photo: See-Ming Lee, CC 2.0
Challenge I: Going against mainstream values
Buy less, own less...
are you crazy?
Photo: Hernán Piñera, CC 2.0
Stigma in Asia
Hygiene / SARS
Individualism
Also:
Challenge I: Going against mainstream values
Solution: Leverage OTHER mainstream values? Marketers unite.
MINIMALISM
“MEASURING
WATER”
SOCIAL
RECOGNITION
Do the math for
consumers
Movements need “first-followers”
Celebrity endorsements
Cultural shifts:
斷捨離 +Kondo
Challenge II: Building and Measuring Trust
“Airbnb hosts return to find home trashed after 'drug-induced orgy'”
Source: Guardian, Apr 2015
Challenge II: Building and Measuring Trust
“HK tourists' nightmare at Italian Couchsurfing host's home... ”
Source: SCMP, Feb 2015
Challenge II: Building and Measuring Trust
Ron Burt, Brokerage and Closure, p. 93
“You trust someone when you commit to a relationship before you know how the
other person will behave... The two definitional qualities are that trust is a
relationship with someone... in which contractual terms are incompletely
specified. The more unspecified, taken-for-granted, the terms, the more that trust
is involved.”
Challenge II: Building and Measuring Trust
Solution: Focus on trust-WORTHINESS
Take ownership of
profile
Social Proof Leverage on existing
trust profiles
Challenge III:
Finding
Revenue
Model
Sharing Economy capital raised:
TIME, Feb 2015 (scanned)
Challenge III: Finding Revenue Model
Main concerns:
High-repeatability (aka “wraparound”): Traditional
commission model unattractive.
Large volume needed due to small individual deal sizes.
Challenge III: Finding Revenue Model
Taobao
Tmall
AirBnb
LinkedIn etc.
Commission per transaction; suppliers pay less
eBay / Yahoo Visting fee (tiered) + commissiom per transaction
Gaifong
“Freemium”. Tiered membership
Listing fee charged to owners upon first successful rental of item.
No commission. Small merchants pay to get listings prioritised
Revenue streams, select marketplaces / companies:
Large merchants. Annual fees plus sales commission
SUMMARY
1. Make SE as desirable as consumerism: marketers unite
2. Empower the decision-maker: trust metrics and beyond
3. Never settle: aim for AirBnb flows x 100
Elliot Leung
Twitter: @ewyleung
Contact Email: hello@unwire.space
Free media advice - Unwire Space has
experienced reporters and editors at unwire.hk
available for media advice.
Free studio equipment - Spacers are free to
use cameras, recorders, lighting equipment etc.
for any forms of productions.
Events & Workshops - Unwire Space hosts
different networking events and training
workshops for startups. Spacers will have priority
in joining the events over non-spacers.
Heart of Kowloon East (2 mins. Ngau Tau Kok MTR)

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Challenges of Running a Sharing Economy Company: An Insider's View

  • 1. Rent + borrow from neighbors, rather than buy from shops CCMF + Incubation Digital Marketplace Seminar, Aug 13, 2015, Cyberport, Hong Kong
  • 2. Sharing Economy - Challenges About Gaifong (P2P co-usage of consumer goods) Challenge I: Going against mainstream values Challenge II: Building and measuring trust Challenge III: Finding revenue model
  • 3. ONE-OFF DEMAND FOR GOODS NOT MET BY MARKET IDLE ASSETS NOT PUT TO PRODUCTIVE USE COSTLY, IMPERSONAL EXPERI- ENCE FROM RENTAL COMPANIES Problem
  • 4. ONE-OFF DEMAND FOR GOODS NOT MET BY MARKET IDLE ASSETS NOT PUT TO PRODUCTIVE USE COSTLY, IMPERSONAL EXPERI- ENCE FROM RENTAL COMPANIES Problem
  • 5. ONE-OFF DEMAND FOR GOODS NOT MET BY MARKET IDLE ASSETS NOT PUT TO PRODUCTIVE USE COSTLY, IMPERSONAL EXPERI- ENCE FROM RENTAL COMPANIES Problem
  • 6. Solution A smartphone-accessed, on-demand library of consumer goods. Meet new friends Save money Make money Request and pick-up nearby Rent out idle assets at home (cheaper items, can lend) Connect through shared interests + branded experience
  • 7. MVPs: MAR 19, 2015 NOV 21, 2014 Photo: See-Ming Lee, CC 2.0
  • 8. Challenge I: Going against mainstream values Buy less, own less... are you crazy? Photo: Hernán Piñera, CC 2.0 Stigma in Asia Hygiene / SARS Individualism Also:
  • 9. Challenge I: Going against mainstream values Solution: Leverage OTHER mainstream values? Marketers unite. MINIMALISM “MEASURING WATER” SOCIAL RECOGNITION Do the math for consumers Movements need “first-followers” Celebrity endorsements Cultural shifts: 斷捨離 +Kondo
  • 10. Challenge II: Building and Measuring Trust “Airbnb hosts return to find home trashed after 'drug-induced orgy'” Source: Guardian, Apr 2015
  • 11. Challenge II: Building and Measuring Trust “HK tourists' nightmare at Italian Couchsurfing host's home... ” Source: SCMP, Feb 2015
  • 12. Challenge II: Building and Measuring Trust Ron Burt, Brokerage and Closure, p. 93 “You trust someone when you commit to a relationship before you know how the other person will behave... The two definitional qualities are that trust is a relationship with someone... in which contractual terms are incompletely specified. The more unspecified, taken-for-granted, the terms, the more that trust is involved.”
  • 13. Challenge II: Building and Measuring Trust Solution: Focus on trust-WORTHINESS Take ownership of profile Social Proof Leverage on existing trust profiles
  • 14. Challenge III: Finding Revenue Model Sharing Economy capital raised: TIME, Feb 2015 (scanned)
  • 15. Challenge III: Finding Revenue Model Main concerns: High-repeatability (aka “wraparound”): Traditional commission model unattractive. Large volume needed due to small individual deal sizes.
  • 16. Challenge III: Finding Revenue Model Taobao Tmall AirBnb LinkedIn etc. Commission per transaction; suppliers pay less eBay / Yahoo Visting fee (tiered) + commissiom per transaction Gaifong “Freemium”. Tiered membership Listing fee charged to owners upon first successful rental of item. No commission. Small merchants pay to get listings prioritised Revenue streams, select marketplaces / companies: Large merchants. Annual fees plus sales commission
  • 17. SUMMARY 1. Make SE as desirable as consumerism: marketers unite 2. Empower the decision-maker: trust metrics and beyond 3. Never settle: aim for AirBnb flows x 100 Elliot Leung Twitter: @ewyleung
  • 18. Contact Email: hello@unwire.space Free media advice - Unwire Space has experienced reporters and editors at unwire.hk available for media advice. Free studio equipment - Spacers are free to use cameras, recorders, lighting equipment etc. for any forms of productions. Events & Workshops - Unwire Space hosts different networking events and training workshops for startups. Spacers will have priority in joining the events over non-spacers. Heart of Kowloon East (2 mins. Ngau Tau Kok MTR)