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Challenge Definition Template
The aim of this guide is to help your organisation or service to define the challenge that you want to set people. They will be able to identify the issues &
opportunities surrounding this challenge, share their insights, come up with ideas & develop solutions to tackle the challenge.
CHALLENGE What is the challenge you want to set people? Is this a challenge that’s a priority for your organisation and even better for
your partners? How can you frame the challenge like a question that people will be able to understand and will want to
tackle? How can the challenge be described in a way that the insights can be fed back into the commissioning or design of
services and outcomes?
Examples:
“How can the use of technology help people…”
Enter challenge:
CONTEXT What background data, research or
strategic priorities can you provide
people to help them understand the
challenge?
GAPS What do you want to know about the
challenge? What insights would help
you better understand how to meet the
challenge?
Examples:
Types of users, types of contexts
& existing solutions
Examples:
Theory of change
Context: Gaps:
[Type text]
OUTPUTS What outputs would you like from the
programme to help meet the challenge
and inform your commissioning or
service improvement?
OUTCOMES What are the desired & measurable
outcomes you want from the challenge?
This will help focus on how the definition
of the challenge and the programme can
realise the short and long term change
you want to see.
Examples:
Tools, Insights, Design Principles, Ideas,
Solutions & Service Specification
Examples:
Theory of change
Outputs: Outcomes:
STAKEHOLDERS What people, services & organisations do
you want engaged – commissioners,
providers & partners? This will help
understand who we engage to involve
their users or to sponsor the programme.
BENEFICIARIES Who are the people or groups who will
benefit from the challenge? This will
help focus the programme on who to
involve and who to prioritise.
Examples:
Support Programme
Examples:
Beneficiaries & Audiences
Stakeholders: Beneficiaries:
[Type text]
RESOURCES What resources will your organisation
and service provide to help engage the
intended beneficiaries and support
people to take forward their solutions?
CHANNELS What are the channels your organisation
will use to get people involved in the
programme? Engaging the beneficiaries
will make the insights more relevant.
Examples:
Venue, Marketing & Support to Winners
Examples:
Web, Social Media & Workshops
Resources: Channels:

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Understanding the Challenges of Street Children
 

Challenge Definition

  • 1. [Type text] Challenge Definition Template The aim of this guide is to help your organisation or service to define the challenge that you want to set people. They will be able to identify the issues & opportunities surrounding this challenge, share their insights, come up with ideas & develop solutions to tackle the challenge. CHALLENGE What is the challenge you want to set people? Is this a challenge that’s a priority for your organisation and even better for your partners? How can you frame the challenge like a question that people will be able to understand and will want to tackle? How can the challenge be described in a way that the insights can be fed back into the commissioning or design of services and outcomes? Examples: “How can the use of technology help people…” Enter challenge: CONTEXT What background data, research or strategic priorities can you provide people to help them understand the challenge? GAPS What do you want to know about the challenge? What insights would help you better understand how to meet the challenge? Examples: Types of users, types of contexts & existing solutions Examples: Theory of change Context: Gaps:
  • 2. [Type text] OUTPUTS What outputs would you like from the programme to help meet the challenge and inform your commissioning or service improvement? OUTCOMES What are the desired & measurable outcomes you want from the challenge? This will help focus on how the definition of the challenge and the programme can realise the short and long term change you want to see. Examples: Tools, Insights, Design Principles, Ideas, Solutions & Service Specification Examples: Theory of change Outputs: Outcomes: STAKEHOLDERS What people, services & organisations do you want engaged – commissioners, providers & partners? This will help understand who we engage to involve their users or to sponsor the programme. BENEFICIARIES Who are the people or groups who will benefit from the challenge? This will help focus the programme on who to involve and who to prioritise. Examples: Support Programme Examples: Beneficiaries & Audiences Stakeholders: Beneficiaries:
  • 3. [Type text] RESOURCES What resources will your organisation and service provide to help engage the intended beneficiaries and support people to take forward their solutions? CHANNELS What are the channels your organisation will use to get people involved in the programme? Engaging the beneficiaries will make the insights more relevant. Examples: Venue, Marketing & Support to Winners Examples: Web, Social Media & Workshops Resources: Channels: