The document discusses different types of conflict that can occur in groups, including substantive, affective, and procedural conflict. It also outlines the differences between constructive conflict, which focuses on issues and cooperation, and deconstructive conflict, which involves personal attacks. The document also examines conflict styles like avoidance, accommodation, and collaboration, as well as conflict management strategies such as negotiation and third party intervention, and how they relate to group cohesion.

1. july 8
• conflict in groups
• constructive vs.
deconstructive conflict
• conflict styles
• conflict management
• group cohesion

2. conflict in groups
• substantive conflict
• affective conflict
• procedural conflict

3. constructive conflict
• focus on issues
• respect for others
• supportiveness
• flexibility
• cooperation
• commitment to conflict
management

4. deconstructive
conflict
• personal attacks
• insults
• defensiveness
• inflexibility
• competition
• conflict avoidance

5. conflict styles
• avoidance
• accommodation
• competition
• compromise
• collaboration

6. conflict management
strategies
• 4Rs method
• A-E-I-O-U model
• negotiation
• third party intervention

7. group cohesion
• enhancing group cohesion
• groupthink