2. COMPANY PROFILE
CGC Constructions (India) Pvt. Ltd. is a part of the Choice Group of
Companies USA, which is a leading company, offering services and
solutions to major Telecom Carriers in USA and India. CGC’s
consolidated Global revenues for FY 20010-11 ending December 31,
2011 stood at (USD) $57 million. CGC aims at providing single window
solution to all infrastructural requirements of Telecom service providers.
CGC is emerging as turnkey service provider in telecom industry.
Headquartered at New York, Group stretching wings in India , Hong
Kong , Dubai, China and South America.
We are professionally managed group, and are providing supply and
services like Project Management Services, Civil and Electrical works,
OFC route construction, Call Center/Contact Center, Operations &
Maintenance (All Type), Shelter & DG Supply and Installation, Intelligent
Power Supply unit, Site Acquisition, BTS Microwave projects installation
and Commissioning etc., and are willing to work for forth coming projects
of telecom operators in PAN India.
3. COMPANY PROFILE
Vision
Our Firms’ vision is “to be recognized as an advanced
telecommunication service and solution provider and a
preferred strategic partner for dominant players in
international market.”
Company Policy
Our Firms’ main policy is to conduct its operations in
accordance with the highest business ethics and
environmental awareness and to comply with the laws and
the regulations of the countries where it carries out
activities.
4. COMPANY PROFILE
Brief Info About CGC…………1 :
CGC Construction India Private Limited Co. is a prestigious company
which has started to play big roles in international communication
arena.
Aim of CGC is to assist operators for integration with
continually growing technological trends and work more efficiently by
providing globally qualified services.
In addition, CGC serves the subject about application of new
technologies to customers with its experienced and educated team.
5. COMPANY PROFILE
Brief Info About CGC…………2 :
• CGC offers high quality services that can feed the responses and
fulfill the prospects of companies in Telecom sector.
• CGC is able to provide turnkey solutions to customers by its
experienced and professional stuff.
• CGC carries out mobile network deployments and network support
for operators by providing maintenance services and turnkey
projects deployment in the field of both mobile and fixed line
telecommunication market.
• CGC is an engineering and technology-based company, which provides
customers with advanced telecommunications network products and services,
which are highly reliable and value for money.
6. Operation & Maintenance
CGC has given and is still giving Operation and Maintenance
Services to its valuable customers with the privileged principles such
as :
• 7/24 principle
• Experienced Management / Engineers / Technicians / Riggers and
HR
• 4x4 cars or vehicles as per the Project Requirements
• Complete Tools
• Disciplined and Job Focused Personnel and so on…
7. Advantages of our O&M ?
• FLEXIBILITY: We tailor our services to meet your needs in terms of quality, time or budget.
We will work closely with your staff to understand your varying requirements and need.
• INTEGRATION: We package our services to meet multi-disciplinary tasks, drawing on the
services of a breadth and depth of in-house expertise, which is expanding all the time.
• PROBLEM SOLVING: Our staff solve problems in orthodox and straightforward ways where
required or in innovative, imaginative but practical ways when the task is complex and
unfamiliar. If there is an off-the-shelf solution, we'll provide it, but if not, we'll build a new
solution. If you've called everyone else and are still disappointed, let us have a look at it. The
difficulty is where the fun is!
• QUALITY: We follow ISO-9001 QMS Standard Operating Procedures and have taken up
steps to implement ISO system and will achieve ISO certification within 1 year. The most
important function of our senior staff is to ensure the quality of the work that leaves the office
or is undertaken on site. We temper enthusiasm with experience to make sure it's right.
• EXPERIENCE: We have Rich experience of experts in Planning & Designing, Project
Management, Supply, Construction, Installation, Commissioning, Optimization and Operation
& Maintenance of Telecom Network all over India and Abroad.
• A PROFESSIONAL COMPANY: Professional Service oriented company, which believes in
setting standards in achieving customer satisfaction and improving regularly by meeting
customer expectations
8. Advantages of our O&M ?
• MANPOWER: We have a large pool of talented and trained Manpower at disposal.
Training is provided to our Manpower on regular intervals basing on customer Enquiry in
order to enhance his services to the customers. We encourage employees to put forward
their new ideas in the challenging Industry. We encourage a work environment
characterized by respect for the individual, a strong work ethics and client empathy. All
individuals who work, putting forth their unique blend of talent, enthusiasm and ambition
are the reasons that we are continued to be recognized for quality at on-time
• CAPABILITY: We undertook several projects and executed successfully in stipulated time
frames set forth thereby customer satisfaction result in achieving the growth and expansion
of our wings at various levels.
• Single Point of Contact: We are offering free and 24*7, a most unique and valuable
service for data maintenance, tracking & movement of vehicles, SLA time monitoring
and secure data by providing single point of contact center (Complaint and Solution
remedial).
• GPS Devices: All vehicle used in operations business will be equipped with latest
GPS system to locate and monitor there movement.
9. BTS Cell Site Maintenance
Scope broadly covers the Maintenance of below mentioned Telecom Infrastructure:-
BTS (Base Transceiver Station) Shelters
Diesel Generator Engine Cables
Diesel Generator Alternator Lightning Arrester
PMU (Power Management Unit) Aviation Lamp(s)
Fire Alarm System AC & DC Power Supplies
Electrical Installation Mobile DG Services
Batteries Fire Extinguishers
Integrated Panel Tower / Mast / Pole
Air Conditioner Unit(s) Earth Pits
10. BTS Cell Site Maintenance
Scope covers the measurements and necessary corrective actions as
Mentioned below:-
• Radiation Power Measurement
• Voltage Standing Wave Ratio (VSWR) Measurement for RF feeder cables
• Verification and correction of Connectorization of RF / IF cables
• Validation of antennae orientations and correction if any required
• Verification, Upgradation / replacement of cards / devises
• Firmware / hardware modification for cards / devises locally
11. Tower Maintenance
Scope of Work for Tower Maintenance
l. No.. Item Work Involved
1 Aviation Lamp Checking of Aviation Lamp
Feeder & power cables between RR station & Checking cables and couplings for breakage, loose fittings, other
2
Tower faults and replacing /rectifying the same
Checking for any possible antenna faults, dismounting if faulty and
3 Antenna
mounting the repaired new antenna
4 Antenna Alignment Checking for Antenna misalignment and correcting the same
5 Physical checking of Telecom Towers Checking of correct torque of nut bolts & replacing if any faulty
12. O&M SERVICES
Diesel Filling, Electricity Bill and Rent Payments
• We will provide Diesel Fillers so as to ensure the
availability of 70% of HSD in the DG tank at any point of
time
• Proper Co-ordination with EB (Electricity Board) for timely
collection of Electricity bills, Collection of payments for the
same from the customer's office and timely deposit of the
payments at the respective EBs
• The same activity will be carried out for rent payments if
any tenants demands
13. Preventive and Corrective Maintenance Services
Fault Remedy Activity is the most critical service which should be done in a very
professional manner.
Being aware of this, CGC can offer the Operation and Maintenance Services for
following network elements and might be more depending on the customer
requirements and SOW.
All measurements for preventive maintenance shall be carried out as per prior
agreed time schedule, which is given by the Customer.
While Monitoring at BTS Cell Sites the site reports shall be prepared and reports
shall be submitted to costumer CI . Any defects observed in the BTS Sites in any
of the associated equipment shall be attended in consultation with the Customer
Eng at site. During every visit to the site for measurements, shall monitor the
condition of the optical equipments installed for any alarms, DG maintenance,
Diesel Filling, First level maintenance for DG, AMF Panel, SMPS, Fire Alarms
Systems, PIU follow up for alarms, order wire, battery voltage, level of distilled
water in the secondary cells, top up distilled water if required and observe the
condition of the battery charger and electrical installation of the prefabs / building
and report to CI in case any discrepancies are observed.
14. Breakdown Maintenance
• Mobilization of well equipped teams with all required equipment and skilled manpower on 24X7
format for fault identification & rectification
• Help Desk informs the concerned region’s team leader in case of any fault / failure monitored, and
make sure the rectification is done by the mentioned team in defined SLA & KPI’s as per planned
outage.
• Generating proper documentation in specified formats for the event in context of :
1. Break down maintenance record
- Call registration
- Fault rectification record
- Call closure record
2. Down time and uptime analysis
• Further the following records shall be submitted to customer on monthly basis:
1. Internal records of the issue and consumption of spare parts, tools and consumables etc.
2. Regular MIS (Management Information System) reporting to the customer as per the agreed
formats thereby analyzing to upbeat with the continual improvement of key aspects
15. Outage Analysis
Detailed outage analysis to be carried out on daily basis as per the specified format:
1. Sr. No
2. Date Site Identification
3. Location
4. No of Operator s
5. Outage start time
6. Outage end time
7. Duration (In Minutes)
8. Reason of Outage
9. Action Taken
10. Who's Responsible (Technician's Name)
11. Field Report
12. Remarks
16. The main important items in O&M Project
Responsibility
Professional Teams
Vehicles suitable with terrain
Tools , Devices and their Calibration
24/7 Help Desk
Documentation
Reporting to customer
GPS devices in all vehicles.
17. Main Tools List
• Portable Laptops
• Site Master
• Multi Meter
• Optical power meter
• Portable tool kits.
• Camera (Digital)
• Safety belts.
• Required software (Vendor Specific).
• Dust cleaners
• Cable cutters
• Special tool to make IF connectors
• GPS
• Cell Site Health Check
• All the other necessary equipments and tools necessary to perform the project.
18. Documentation
• All the records including ( Alarms, Screen shots, panoramic, event
logs ) collected by Corrective and/or Preventive maintenance teams
will be forwarded to O&M Manager. And O&M Manager will be
responsible for forwarding these information/reporting to customer on
weekly basis and the frequency of the reporting can even be
arranged as per the customer requirements.
• All the spare parts will be recorded by Warehouse Responsible and
will report to O&M Manager by proper inventory reports.
• MIS will prepare their own daily reports and send to O & M Manager
on daily basis. Therefore, O&M Manager also will be aware for any
issue and will have the opportunity to be under service at any time for
the customer and/or its representatives.
19. Reporting to Customer
• Routine reports to be sent to the customer in hourly / daily / weekly /
monthly basis
• Routine reports for diesel supply according to CPH to be sent to the
customer in daily / weekly / monthly basis
• Separate record will be maintained for abnormalities exceeding the
SLA if any.
NOTE : Reporting frequency can be arranged as per the
customer needs.
20. Warehousing & Logistics
• All electronic equipments used in the projects, are stored on the
proper shelves and suitable air conditioned environment for
protection from humidity, extremely hot weather etc…
• All electronic equipments are transferred/transported to the sites with
their original packs or antistatic bags.
• Warehouse Stock Management and Inventory Control is regularly
monitored. The delivery reports are arranged for any kind of material
coming in or going out and the necessary track database is strictly
followed by Warehouse / Logistic Manager.
22. OME Team (1000 Sites)
OME Head
8 – 10 Yrs Exp
ZOM
5 – 7 Yrs Exp.
Asst Manager Asst Manager
MIS & Estate
Electrical Electrical
Manager
Engineer Engineer
CI / Supervisors x 10**
Field Technicians x 100*
Note :- * Per Field Technicians on 8 – 10 Sites and will Amend as per Site Allotment
** Per CI / Supervisor on 8-10 Technicians
Above Calculation on 1000 Sites.
25. Management
– Mr. Sidharth Kumar , CEO and Managing Director
MBA
Worked with Cincom Systems India Pvt. Ltd.
7 years + in Telecom industry in India
– Mr. Devendra Kumar Gupta
Advisor, Finance & Corporate Planning
Over 15 years in Finance Sector, etc
– Mr. Ashutosh Mani Tripathi, Head of Operations
MBA
5+ years in Telecom industry in India
– Mr. Shailesh Kumar, Sr. Manager - Commercial & Business
B.Com , MBA
5+ years in Telecom industry in India
