The document outlines the steps a nurse takes to help a patient identify and address their problems. This includes collecting detailed data, helping the patient find alternative solutions, encouraging new behaviors, identifying support systems, and preparing for termination of the relationship. It then provides examples of therapeutic communication techniques used in patient interviews such as using silence, acceptance, recognition, self-disclosure, open-ended questions, reflections, focusing, clarification, and summarization.

1. Assist the patient to identify his problem

2. Collects the data in detail from primary and secondary sources to identifies the needs of the patient.

3. Helps the patient to find an alternative solution to his problem