The document contains job descriptions for several management trainee positions at Café Coffee Day and SICAL logistics including business development, HR & training, and marketing with responsibilities like identifying business opportunities, contract negotiations, employee recruitment and training, developing marketing strategies, and ensuring promotional programs follow brand guidelines. The positions are located in Bangalore and Chennai and require an MBA and skills in communication, analysis, and customer orientation.

1. Management Trainee- Business Development (SICAL) - 1 Position
Business division: SICAL logistics- Port Handling (Business Development)
Reporting to: Manager & above
Location: Chennai / Bangalore
Knowledge, Good Communication
Skills & Good Commercial & analytical skills
Abilities: Good Attitude and energy level
Qualifications: BE, MBA (Marketing / Finance / Operation research)
Exposure: NA
Duties & Good grasp and Analysis of business environment, assisting in identifying
Responsibilities: prospective port users/ business opportunities, Initial negotiations, drafting and
concluding long term contracts.
Ensuring that highest standards of service maintained by real time control and
assisting Head Business Development in monitoring of port operations. Planning
/ monitoring entire contract management cycle including vessel nominations,
advising operations regarding service deliverables, operations planning including
berth /stack yard / evacuation planning, invoicing, cargo dispatches/
accumulation, Dem/Des calculations, vessel closures.
Ability to handle strategic initiatives like bidding for PPP projects in India.
Rotated among the functional teams in Sales & Marketing, Port & CFS
Operations, Documentation, ERP implementation and Customer Operation’s and
effecting Business Process Improvements and supporting the teams in their
functionality

2. Management Trainee- HR & Training - 1 Position
Business division: Coffeeday Beverages
Reporting to: Sr. Manager- HR
Location: Bangalore
Knowledge, Good communication & negotiating skills.
Skills & Capable of functioning independently
Abilities: Knowledge of local language & local market is an advantage
Qualifications: MBA/ PGDM – HR
Exposure: NA
Duties & Generalist:
Responsibilities: Maintaining Employee record for both direct & indirect
Providing attendance records
Monitoring leave records
Induction schedule
Handling confirmation procedure
Submitting all reports (Manpower, sales reports) on time
Travel & accommodation
Exit interviews
Email ID creation (New Joinee) & deletion (Exit employee)
Recruitment:
Closing the positions as per the requirements
Referrals checks
Recruitment of operator's for direct accounts
Training & Development:
Operators and technician training once as per the requirement
Preparing training calendar and sending reports
Monitoring quarterly review & compilation of its rating
Initiating yearly performance appraisal
Conducting training audit for direct accounts
Employee Welfare activities

3. Management Trainee - Business Development- 1 Position
Business division: Café Coffee Day
Reporting to: Manager– Business Development
Location: Bangalore
Knowledge,  Exceptional verbal & presentation skills
Skills &  Self motivated, Flexible & Reliable
Abilities:  Negotiating& Convincing ability
 Ability to lead a team across geographies
Qualifications: MBA
Exposure: Not Applicable
Responsibilities:
Financial Indicators:
 Ensuring there is an increase in the conversion ratio of the potential sites.
 Negotiating terms & settling agreements.
 Ensuring the minimum of 6 sites per month in Region in line with identified vertical /
geography locations.
 Put up a minimum of (all terms negotiated) 15 sites for Site Selection Committee
every fortnight
 Ensuring all the sites that are presented are in line with the agreed guidelines.
Customer Orientation:
 Engage & resolve all disputes on commercial fixation with the landlords.
 Ensuring timely renegotiation & closure of site coming up for renewal.
 Site closure to be managed for timely recovery of deposits
Process Indicators:
 Map out footfall catchment in the region:
i. Developed – prioritize site closure to maximize revenue.
ii. Developing – recommend site development approach.
 Analyze the Market - Presence vs. CCD
 Ensuring the issue of Payments are done as per negotiations/agreements.
 Co ordination with Projects for the possession/hand over & completion of café
within the pre-op sent free period.

4. Management Trainee - Marketing
Business division: Café Coffee Day
Reporting to: Manager - Marketing.
Location: Bangalore
Knowledge, Creativity.
Skills & Strong networking skills.
Abilities: Excellent communication/persuasive ability.
Data management.
Market Research orientation.
Qualifications: MBA (marketing)
Exposure: Not Applicable
Duties &
Responsibilities: Customer Orientation Indicators:
Ensuring the promotional Programmes are run are within brand guidelines
Formulation of strategies for the promo activities and ensuring the compliance of
the same.
Defining the touch points e.g: music, menu & signage etc.,
Conducting mystery shopping analysis and reapplication in order to find out the
qualitative user experience.
Financial Indicators:
Increase frequency/new customers/APC in footfalls.
Ensuring the compliance of marketing budget by conducting the monthly review of
the expenditure.
Diagnostics and Break even /ROI programmes for Loss making cafes.
Benchmark market activity that can be adopted in the function.
Monitor competitive activity and develop counter strategy.
Identify innovative methods of creating opportunity for business developments.
Process indicators:
Plan all promotion, brand & alliance activities in the region.
Client relation & vendor development.
Rationalisation of collateral delivery and expenses.
Quarterly Sharing of Analysis of Marketing programmes.
New Café launch implementation.
Ensuring the promotional activity plans is rolled out across all the regions
periodically.
Adherence to the processes & SLAs set by the management w.r.t marketing
activities.