This document discusses key topics in tourism and hospitality. It defines the five pillars of tourism as accessibility, accommodation, attractions, amenities, and ambience. It also defines key tourism terms like tourist, commuter, and day tripper. A tourist is someone who travels outside their usual environment for leisure or business for less than a year, while a commuter travels daily for work and a day tripper visits a destination and returns home the same day. Being a tourist requires money, an income, and travel planning with a predetermined itinerary or course of action.
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2. What does creative industries include?
• Advertising
• Film and video
• Architecture
• Music
• Art and antiques markets
• Performing arts
• Computer and video games
• Publishing
• Crafts
• Software
• Design
• Television and radio
• Designer fashion
3. Apa saja yang diusahakan oleh travel
agent?
1. Car hire, both domestic and foreign: penyewaan mobil, baik dalam
negeri maupun luar negeri.
2. Foreign car purchase:
3. Climate information: informasi cuaca
4. Wardrobe information-what to wear, how much to take, etc (buka di
youtube)
5. Health regulations: regulasi kesehatan, bisa juga pelayanan
kesehatan
6. Sightseeing services(layanan tamasya)
7. General travel consultation: konsultasi perjalanan
8. Specific itinerary planning: perencanaan perjalanan secara spesifik
9. Information on all types of accommodations: informasi lengkap dari
akomodasi
10. Delivery of tickets:pengantaran tiket
4. 11. Quotation of fares, rates and other prices: kutipan tarif
perjalanan, kurs, harga lain
12. Foreign currency and exchange facilities(mata uang asing dan
valuta) valuta: alat pembayaran yg dijamin oleh cadangan emas atau
perak yg ada di bank pemerintah; nilai uang: alat pembayaran luar
negeri disebut juga – asing.
13. Obtaining passports, visa and sailing permits: perolehan
passport, visa, dan ijin pelayaran
14. Arranging transfers between docks, airports and hotels: mengatur
pemindahan dari pelabuhan/bandara menuju hotel
15. Shopping suggestions: saran belanja (tempat, harga yang masuk
asal, dll)
16. Reservations and arrangements for special interest groups – e.g.
religious pilgrimages, conventions, hunting and other sporting
trips, etc.: pemesanan dan pengaturan untuk kelompok khusus seperti
naik haji, rapat, perjalanan olahraga dan berburu dan lain-lain.
17. Travel and baggage insurance: asuransi perjalanan dan bagasi
18. Advice on language study and guidebook material: saran mengenai
bahasa dan buku pedoman.
5. 5 pillar pariwisata yang harus menjadi
kerangka berpikir insan pariwisata
1. Accessibility: akses untuk ke tempat yang
dituju. Pakai pesawat apa dll (how to get there?:
by land: by car, by bus, by train. , by air: by
plane, by helicopter. , by sea: by boat, by ship.)
6. 2. Accommodation: where to stay? What to eat and drink?
Type of accommodation:
a.
Cabin (in a ship)
b.
Hotel
c.
Motel (the most important thing is a park area)
d.
Rotel (rolling hotel) minimal berat 14 ton.
e.
Tend
f.
Pullman/compartment (kind of train with the facility to
spend a night, have a kind of room to sleep) Indonesia: biru
malam >> is not exist anymore.
g.
Home stay
h.
caravan
7. 3. Attraction: atraksi/daya tarik. What to see? What
to enjoy?
Dari menarik > mencari tahu > berminat >
menjalankan minat.
Terbagi menjadi dua:
Daya tarik alami, misalnya kenampakan alam
seperti pantai, gunung, danau, dan lain-lain. Selain
itu cuaca juga termasuk daya tarik alami.
Daya tarik buatan, misalnya
candi, tugu, upacara adat, dan sebagainya.
8. 4. Amenity: fasilitas yang memberikan kepuasan bagi
wisatawan.
Amenities are structures that need to be built to cater for
tourists.Eg-Hotels, banks, post offices, shops, care hire.
Stuff like that.
5. Ambience: suasana nyaman yang didapat wisatawan
(dari lingkungan, pencahayaan, music, dll)
Mengapa kita harus mengetahui pillar dari pariwisata:
untuk memudahkan kita dalam merencanakan perjalanan
wisata.
9. Pengertian tourist, commuter, day
tripper:
Tourist: people "traveling to and staying in places outside their
usual environment for not more than one consecutive year for
leisure, business and other purposes".
Commuter: a person who travels to work over an appreciable
distance, usually from the suburbs to the center of a city.
(setiap hari melakukan perjalanan pulang pergi untuk bekerja)
Day tripper: a person who visits a tourist destination or visitor
attraction from his/her home and returns home on the same
day.
10. Persyaratan menjadi tourist:
memerlukan uang
memiliki penghasilan (disposable income)
memerlukan perencanaan (itinerary)
PLAN: PREDETERMINED COURSE OF ACTION
Predetermined: persiapan dari jauh-jauh hari.
Course: arah; tujuan
Action: tindakan
Itinerary: rencana perjalanannya (before leaving your home
you must make your itinerary).