We have years of experience in Customer Care and Service Orientation; we propose you an ideal complement for your trainings

1. Casino Gourmet
Customer Care
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
www.casinogourmet.com by www.ociovital.com

2. Casino Gourmet for…
Customer Care trainings!
We have years of experience in Customer Care and Service
Orientation; we propose you an ideal complement for your trainings
The pleasure of Tasting, the
exhilarating world of Casinos,
the satisfaction of learning
while having fun…
Our Casino Gourmet is the
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
perfect solution.
A fun way to make the co-
workers from different
departments or cities meet,
creating a team working
experience and, on top of it,
put in practice the customer care skills previously learned in a relaxed
atmosphere.
www.casinogourmet.com by www.ociovital.com

3. Casino Gourmet Customer Care
This is our Casino Gourmet, where our croupiers often go through the most
diverse situations…
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
Do you want to put your team on the test: their pro activity, capacity of
response, body language, instant pacification ability, problem resolution
skills and attitude against new situations?
The participants of the game will act as croupiers; their own colleagues
will put them through different contexts and they will have to succeed by
satisfying the customer without losing their smile… or breaking the bank!
www.casinogourmet.com by www.ociovital.com

4. Casino Gourmet
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
Each team is provided with some chips to allow them to play
throughout animation, as real money must not circulate.
Each team will have to manage their budget to bet and take decisions
with more or less risk, as a team or as individuals, depending on their
strategy and the financial situation of the other teams.
www.casinogourmet.com by www.ociovital.com

5. Casino Gourmet Team Building
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
The tasting games: The Game varies upon the number of game tables,
duration and number of participants
Wine Tasting Game, Chocolate Game, Aromas Game, Cheese tasting
Game, Color Game, water tasting…
Timing:
Briefing 5 minutes
Casino team team building: 60 minutes
Auction: 30 minutes
www.casinogourmet.com by www.ociovital.com

6. Casino Gourmet Team Building
The group will be divided in teams.
Each team will have to manage their
budget to bet and take decisions with
more or less risk, as a team or as
individuals, depending on their strategy
and the financial situation of the other
teams.
The teams, by rounds, will bet in the
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
different tables. Each team will have to
set out their investment, risk, planning and
execution strategies in order to increase
their probabilities of success.
In a natural way and with a recreational
methodology we will see how teams
behave and how people interact, and
some natural roles of each individual will keep appearing spontaneously,
as well as their basic competencies and the group potentials.
www.casinogourmet.com by www.ociovital.com

7. Casino Gourmet
The Wine Game: Make a blind taste of a wine, on a choice of possible of answers
in front of you, make a bet!
We can do the tasting of different wines: reds, whites, sparkling,… from Spain,
from the world
The aromas game: How often have you been tasting a glass of wine, beer, whisky
or any other drink, and you think “I know what that aroma is” but you just can not
put a name to it, even though it's on the tip of your tongue..... literally.
You will have to guess, and bet on a collection of scents related to wines from an
aromas set. Bet on a choice of answers after having smelt the aromas of fruits,
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
flowers, spices...
www.casinogourmet.com by www.ociovital.com

8. Casino Gourmet
The Chocolate game:
Make a blind taste of a chocolate, make a
bet on a choice of the possible of answers in
front of you., after having tasted chocolate
with nuts, fruits, spices, licor….
The game of the colors of wine
Are you able to recognize the right
combination of colors of the wines masked in
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
black opaque glasses?
White, red o rose. Which one is it?
Cheese tasting Game
Make a blind taste of a cheese, on a choice
of 10 possible answers in front of you, make a
bet!! The possibilities are endless, goat, caw,
sheep cheeses from all over the world.
www.casinogourmet.com by www.ociovital.com

9. Casino Gourmet
The Water game
Water is no longer a tasteless drinks used to quench your thirst. It has been
transformed as a quality product.
Here, the challenge is to find out the country of origin of the water that
you are drinking.
The Auction
by the end of the Casino Gourmet use you chips to bid, compete, make
your alliances to get the best gifts back home and leave your colleagues
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
broke!
www.casinogourmet.com by www.ociovital.com

10. Location: All over Spain.
Participants: Groups from 20 to 40 people
Duration: 1-1,5 hours
Languages: English or Spanish. Consult other languages.
Program includes:
Game tables with all the required material to play: wines, aromas, quiz,…
Gastronome– Croupier
Tables
Chips
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
Coordination & Assistance from Ocio Vital / Food & Wine Tours
Gifts for the auction: depending on the number of people: a ham, cured meats,
cheese, chocolate, wine,...
Glasses
Does not include:
All local taxes
Venue rental: we can organize the casino where you want, we just need a
square meter per person.
Sound system for groups bigger than 75 people
Meals, accommodation and transportation expenses if necessary
www.casinogourmet.com by www.ociovital.com

11. For information and reservations
Telephone: +34 93 317 19 09
Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
Skype: Ociovital.Laia
Ociovital.Antonio
General information: info@ociovital.com
Reservations: reservas@ociovital.com
Comercial: comercial@ociovital.com
www.OcioVital.com www.FoodWineTours.com
Ronda Universidad 12 4º7B
08007 Barcelona
More photos:
https://plus.google.com/photos/106424538188505832009/albums?banner=pwa

12. Taller Projectes Oci S.A.L. C.i.f A-63405468 gc-1138
GASTRONOMIC EXPERIENCIES
Thank you for your attention
www.casinogourmet.com by www.ociovital.com