2. Make sure you have the appropriate amount of cash in your
drawer when you start your shift. Your manager will inform
you of this number
Count it twice!
Make sure all bills are in their correct spots and are facing up.
Order of bills from left to right- Big bills ($100, $50), $20,
$10, $5, $1.
STARTING A SHIFT
3. In most cases, bills over $20 go under the cash drawer. This is
for safety measures.
When you receive cash from a customer, be sure to put all
bills facing up in the drawer.
If you receive cash that is over the customer’s total, and the
rest is meant for a tip, pull the remaining amount and add it
to your tip jar. This is standard procedure, your manager will
inform you of any different procedures.
Keep your CC receipts in a safe spot.
Always close your cash drawer when you are finished with a
transaction.
DURING YOUR SHIFT
4. Your manager will inform you of closing procedures as they
are different within every establishment
If you are in charge of counting your drawer after each shift,
be sure to always count 2-3 times
Never count a drawer after business hours unless every
customer is out of the building
Enter your credit card tips how your manager tells you to.
Never walk out of your establishment with cash if you do not
feel comfortable doing so. Ask your manager to put your tips
in a safe, secure place and you can pick them up during the
daytime.
AFTER YOUR SHIFT
5. Always check to make sure cash from customers is not
counterfeit
Counterfeit money characteristics include:
Low ink levels/high ink levels
Flat printing
Blurry borders, printing, or text
No watermark
COUNTERFEIT MONEY
6. Make a note of who gave you the bill
Handle the bill as little as possible and set it aside
Contact your manager/local authorities
To ensure you don’t receive counterfeit money, you can
purchase a counterfeit money detector marker. If the marker
goes on dark brown, a fake bill is suspected.
IF YOU HAVE RECEIVED COUNTERFEIT
MONEY…
