Total Trading & Shipping's IT division implemented Corporate Modeler to efficiently manage and evolve their internal processes repository. Corporate Modeler allowed them to graphically represent processes, generate an HTML version integrated into their intranet, and clearly improve the repository's readability, ease of use, and information coherence from a single database point. Through prototyping various modeling solutions, Total found Corporate Modeler to be the most flexible and user-friendly tool to personalize to their specific needs.

1. Case Study
Total Trading & Shipping - IT Division
CHALLENGE
• Document internal operational processes whilst evolving
and enhancing the existing repository
SOLUTION
• Efficiently manage all objects within the repository
• Produce a comprehensive graphical representation of
processes
• Generate an html version of the repository integrated into
Total’s intranet
Utilizing Corporate Modeler to assist
with internal operational processes and
to helping to facilitate navigation of its
existing repository.
Company Profile
The IT Division of Total Trading and Shipping selected Corporate Modeler as its
With operations in more than 130 countries,
modeling tool of choice for internal operational processes and to help facilitate
Total engages in all aspects of the
navigation of its existing repository.
petroleum industry, including Upstream
operations (oil and gas exploration,
Challenge
The main challenge faced by Total was to evolve and enhance their existing
repository. By implementing Corporate Modeler, the full support of all those
working within the IT division was gained.
Solution
development and production, LNG) and
Downstream operations (refining, marketing
and the trading and shipping of crude oil
and petroleum products).
•
Fifth largest publicly-traded integrated
international oil and gas company in
the world (2009)
•
First largest capitalization on the
Having implemented the Corporate Modeler Suite, Total has been able to utilize many
Euronext Paris and the Euro zone:
of the products modules by:
€ 105.7 billion at December 31, 2009.
•
96,387 employees.
•
Efficiently manage all objects within the repository using Model Explorer
•
Operations in more than 130 countries
•
Group all modified objects with AutoModeler
•
Exploration and production operations
•
Produce a graphical representation of all the required diagrams
•
Establish responsibilities for each process with Matrix Manager
•
Generate an html version of the repository, which is integrated to Total’s Intranet
by utilizing Corporate Publisher
in more than 40 countries.
•
Producer of oil and gas in 30 countries.
•
Approximately 540,000 French
individual shareholders.
•
2009 sales: €131.3 billion
http://www.total.com

2. Results
As a result, by implementing Corporate Modeler, the repository
has been clearly improved in terms of readability (graphics), ease
of use and coherence as information is now managed from a
single point within the database.
Why Casewise
The IT Division of Total Trading & Shipping evaluated several
modeling Solutions by organizing a one day prototype project
which resulted in highlighting the strengths and weaknesses of
each tool. Corporate Modeler was found to be the most flexible
and user friendly tool of all those evaluated allowing Total to
immediately and easily personalize the tools and its applications
to their own bespoke requirements.
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