Grey Matter India developed a web-based application for managing multiple clinics that allows doctors and receptionists shared access and centralized patient data management across locations. The application handles appointments, payments, lab reports, and generates receipts. It was built using a three-tier architecture with ASP.NET, MVC, C#, and SQL Server. The application integrates with a third party scheduling software and uses a SAAS model to manage multi-location clinics from a single administration interface.

1. Grey Matter India
Technologies Pvt. Ltd.
http://www.greymatterindia.com
Web-Based Application For Managing Multiple
Clinics

2. http://www.greymatterindia.com
Client Requirements
Client required a web based application that would manage data for multiple
clinics. The application should provide common access to the clinic’s doctors
and receptionists.
The application should be able to handle all the back office activities that are
required for patient appointments and their follow ups. Doctors should be
able to handle their daily schedules based on clinic locations. Patients should
be able to make the payments through cash, credit cards, insurance cards
etc. System should be able to handle part payments too. The application
should have the ability to generate receipts for Insurance companies and for
patients

3. http://www.greymatterindia.com
List of modules for Clinic
Management System
Appointment Scheduler
Today’s Appointment Registration
Lab Module Reports
Employee Profile
MIS Reports Help Desk
Cash Scroll

4. http://www.greymatterindia.com
The system should have the ability to handle multi location but
centralized patient data management.
Creating a web based application that requires no installation.
Developing a system which could be integrated into third party
appointment scheduling software and provide a facility to
update appointments.
Developing a user friendly queue management system.
Safe and secure data transfer.
Challenges

5. http://www.greymatterindia.com
Technologies Used
Operating System & Server Management
Windows OS/Windows Mobile ,Multi-Server
Architecture with Staging &Production
Environment through Version Controlling
releases, ServerOptimization, Security &
SSLImplementation, SchedulerforBack-
ups,Alert Monitoring System Integration,
ServerPerformance Tuning at regular
intervals, Software Firewall Configuration
&Maintenance
Development Tools & Environments ASP.Net, MVC, C#, SSRS etc.
Database MSSQLDatabase Server(Web), Symbian
Native Database (Mobile), DBClustering,
DBOptimization, MasterSlave Replication,
Query Optimization, SchedulerforBackups
-

6. http://www.greymatterindia.com
Manpower
Project Leader 1
Developers 4
Designers 1
Quality Assurance Testers 2
Integrator 1

7. http://www.greymatterindia.com
Taking into account the functionality of the application,
the following development plan was finalized upon.
Web server communication with web browser using HTTP
protocol.
Appointment scheduling software was third party and was
integrated into the application.
SAAS module was used for the application approach in
order to manage the multi-location data controlled by their
respective administrators.
Planning

8. http://www.greymatterindia.com
A three tier architecture was used for this web application
Presentation Layer (PL), Business Access Layer (BAL) and
Data Access Layer (DAL).
Business Access Layer: contains business logic, validation
that is related to the data.
Data Access Layer: contains logic for the business layer to
connect to the data and be able to perform required actions
like insert, delete and update.
Presentation Layer: contains .asp or HTML and forms the
user interface or giving output from the system or taking inputs
from user.
Architecture

9. http://www.greymatterindia.com
Deployment Architecture
Windows Server 2008 was used with IIS 7. MVC architecture
was followed.
The benefits of MVC architecture are:
MVC architecture provides full control over the rendered
HTML.
Soc – provides clean separation of controls.
TDD – provides test driven development
Integrates easily with Javascript frameworks.

10. http://www.greymatterindia.com
Deployment Architecture
The benefits of MVC architecture are:
Follows the design of stateless nature of the web.
Restful URLs.
No View-State and Post-Back events.
It provides RAD development.

11. http://www.greymatterindia.com
Development Highlights
The application was successfully designed to be integrated with
third party scheduler and was able to manage all the patient
appointments too. SAAS model provided the client with a
system that was capable of managing multi location data. Ease
of access was enabled for all locations. Patient visits were
smoothly managed with the queue management module. Users,
user roles and page level access to these roles were created by
administrator who was given full control of the software.

12. http://www.greymatterindia.com
Sources
http://www.greymatterindia.com/web-based-application-for-managing-
multiple-clinics
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