Blockbuster was founded in 1985 by David Cook and established over 5,000 video rental stores by the 1990s. However, the rise of streaming services like Netflix and online rental options from Amazon Prime caused Blockbuster's revenue to weaken. By 2010, Blockbuster had $1 billion in debt and filed for bankruptcy with the changing video industry and rise of digital competitors.

1. Prepared & Presented by:
Shabahat Noreen: 24838
Rubab Afzal: 25028
Tooba Bashir: 24101
Bakhtawar Jabeen: 25181
CASE STUDY

2. INTRODUCTION:
FOUNDER: FOUNDER:
David Cook David Well
ESTABLISHED: ESTABLISHED:
1985 1997
COMPETITOR: COMPETITOR:
• Netflix • Amazon Prime
• Hasting Entertainment • HBO Go
• Movie Gallery • Vudu

3. TIMELINE ( 1985-2010 ) :
1985 :
Oct 19,1985 Opened first store
Aug 25,1986 Opened first franchise store in San Antonio.
Feb 1987 Blockbuster goes public.
1990 :
Early 1990's Aquires U.K's Rivz Video.
1994 Viacom purchased 60% shares of Blockbuster.

4. TIMELINE ( 1985-2010 ) :
1995 :
1998 Netflix is established.
2000 :
Aug 14,2004 Blockbuster Online introduced.
2005 :
Jan 1,2005 Elimination of Late fees.
Nov 1,2006 Blockbuster Total Access introduced.

5. TIMELINE ( 1985-2010 ) :
2010 :
Sep 11,2010 Tom Casey (CFO) resigned, he was replace by
Dennis McGill.
Sep 23,2010 Blockbuster faced bankruptcy by its massive of $
1 billion debt and weak revenue.

6. TIMELINE ( 1985-2010 ) :
2010 :
Sep 11,2010 Tom Casey (CFO) resigned, he was replace by
Dennis McGill.
Sep 23,2010 Blockbuster faced bankruptcy by its massive of $
1 billion debt and weak revenue.

7. Mr. Keyes obviously is a big fan of
the quantitative approach. How
might Principles of scientific
management be useful to
Blockbuster?

8. Mr. Keyes: Fan Of Quantitative Approach.
It contributes towards manager’s decision making.
Put the right person on the right job.
It improves production efficiently.

9. .How might knowledge of organizational
behavior help the company’s frontline
store supervisors manage their
employees? Would Mr. Keyes and other
top managers need to understand OB?
Why or why not?

10. Working together to achieve the common
objective

11. People Behave different from others.

13. • For the betterment of company.
• To keep the work force highly
efficient
• To reach true potential
• To work effectively in a
competitive environment.

14. Q3: Using exhibit 2-6 describe Blockbuster as a system. Inputs:

15. Based on information from
Blockbuster’s Web site, what values
does this company embrace that
might be important for successful
organizations in the twenty-first
century?

16. Important Values for successful Organization

17. Facility to Employees

18. Facility to Customers

19. .What do you think Mr. Keyes
quote (last sentence in last
paragraph) is saying? Do you agree
or dis-agree with his statement?
Explain.
QUESTION# 5

20. Yes, I agree!

21. SUMMARY

23. REFERENCE :
• www.ehow.com/about_5042948_history-blockbuster.html
• en.wikipedia.org/wiki/Blockbuster_LLC
• http://www.billhalal.com/?p=295
• the-many-reasons-why-blockbuster-failed-courtesy-of-management-gurus