case study of fast forwarding blockbuster
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Blockbuster was founded in 1985 by David Cook and established over 5,000 video rental stores by the 1990s. However, the rise of streaming services like Netflix and online rental options from Amazon Prime caused Blockbuster's revenue to weaken. By 2010, Blockbuster had $1 billion in debt and filed for bankruptcy with the changing video industry and rise of digital competitors.
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Zappos is an online shoe and clothing retailer established in 1999 that was acquired by Amazon in 2009. It has over 2,500 employees across its Las Vegas, Kentucky and San Francisco locations. Zappos is known for its excellent customer service and uses social media like Twitter, blogs, videos and online communities extensively to engage with customers and promote its culture of service. It has created a business training offshoot to teach other companies about its approach to customer service and company culture.
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This document discusses social media and its opportunities for commercial real estate practitioners. It defines social media categories like collaboration, multimedia, blogging, link sharing, peer networks and micro-blogging. Examples are given for how property managers can use each category, such as engaging renters through blogging or promoting new properties through multimedia networks. The document also addresses challenges like low participation rates and provides tips on goals, like deeply engaging prospects through secondary connections.
Have content? Now what?
Everyone is a content creator now, but for brands to actually cut through the clutter in social, they need to adopt a new approach, and answer these questions in order to succeed.
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case study of fast forwarding blockbuster
- 1. Prepared & Presented by: Shabahat Noreen: 24838 Rubab Afzal: 25028 Tooba Bashir: 24101 Bakhtawar Jabeen: 25181 CASE STUDY
- 2. INTRODUCTION: FOUNDER: FOUNDER: David Cook David Well ESTABLISHED: ESTABLISHED: 1985 1997 COMPETITOR: COMPETITOR: • Netflix • Amazon Prime • Hasting Entertainment • HBO Go • Movie Gallery • Vudu
- 3. TIMELINE ( 1985-2010 ) : 1985 : Oct 19,1985 Opened first store Aug 25,1986 Opened first franchise store in San Antonio. Feb 1987 Blockbuster goes public. 1990 : Early 1990's Aquires U.K's Rivz Video. 1994 Viacom purchased 60% shares of Blockbuster.
- 4. TIMELINE ( 1985-2010 ) : 1995 : 1998 Netflix is established. 2000 : Aug 14,2004 Blockbuster Online introduced. 2005 : Jan 1,2005 Elimination of Late fees. Nov 1,2006 Blockbuster Total Access introduced.
- 5. TIMELINE ( 1985-2010 ) : 2010 : Sep 11,2010 Tom Casey (CFO) resigned, he was replace by Dennis McGill. Sep 23,2010 Blockbuster faced bankruptcy by its massive of $ 1 billion debt and weak revenue.
- 6. TIMELINE ( 1985-2010 ) : 2010 : Sep 11,2010 Tom Casey (CFO) resigned, he was replace by Dennis McGill. Sep 23,2010 Blockbuster faced bankruptcy by its massive of $ 1 billion debt and weak revenue.
- 7. Mr. Keyes obviously is a big fan of the quantitative approach. How might Principles of scientific management be useful to Blockbuster?
- 8. Mr. Keyes: Fan Of Quantitative Approach. It contributes towards manager’s decision making. Put the right person on the right job. It improves production efficiently.
- 9. .How might knowledge of organizational behavior help the company’s frontline store supervisors manage their employees? Would Mr. Keyes and other top managers need to understand OB? Why or why not?
- 10. Working together to achieve the common objective
- 11. People Behave different from others.
- 13. • For the betterment of company. • To keep the work force highly efficient • To reach true potential • To work effectively in a competitive environment.
- 14. Q3: Using exhibit 2-6 describe Blockbuster as a system. Inputs:
- 15. Based on information from Blockbuster’s Web site, what values does this company embrace that might be important for successful organizations in the twenty-first century?
- 16. Important Values for successful Organization
- 19. .What do you think Mr. Keyes quote (last sentence in last paragraph) is saying? Do you agree or dis-agree with his statement? Explain. QUESTION# 5
- 20. Yes, I agree!
- 21. SUMMARY
- 23. REFERENCE : • www.ehow.com/about_5042948_history-blockbuster.html • en.wikipedia.org/wiki/Blockbuster_LLC • http://www.billhalal.com/?p=295 • the-many-reasons-why-blockbuster-failed-courtesy-of-management-gurus