SlideShare a Scribd company logo
An outdated analogue telephone system that could not
keep up with the municipality‘s digitalisation process
needed to be replaced:
The pandemic has brought new challenges to municipa-
lities and the private sector alike in recent months. These
challenges include, among other things, protecting the
health of municipal officials and citizens, as well as ensu-
ring normal operations in managing and offering citizen
services.
“The pandemic required local governments to introduce
and adapt new working and customer service models very
quickly. Therefore, we needed a technology solution that
would allow us to migrate to VoIP and quickly set up a
secure communications solution – including mobile work-
places,“ says David Puyol Pérez, mayor of the municipality
of Sant Bartomeu del Grau. For this purpose, the town
council of Sant Bartomeu del Grau, a municipality with
around 900 inhabitants in the Comarca of Osona (in
Catalonia), was equipped with a new innovaphone telepho-
ne and unified communications system, which forms the
technological basis for modernising communications and
securely integrating workplaces at home.
IP PBX On Premises with modern Unified Communications
functionalities:
The initial scenario for the project is typical: an outdated
analogue switchboard that can no longer handle the func-
tionalities of a modern telephone solution. In this case,
maximum security as well as a smooth and simple step-
by-step migration to VoIP were enabled by combining an
innovaphone AG | Umberto-Nobile-Str. 15 | 71063 Sindelfingen | Germany | T + 49 7031 73009-0 | F +49 7031 73009-9 | info@innovaphone.com | www.innovaphone.com
Errors and omissions excepted. All information, technical specifications and delivery times may be subject to change. Copyright © 2022 innovaphone® AG | E (07/2022)
“The pandemic required local governments to introduce and
adapt new working and customer service models very quickly .“
David Puyol Pérez, mayor of the municipality of Sant Bartomeu del Grau
innovaphone Case Study
Municipality of Sant Bartomeu del Grau
Migrates to VoIP
innovaphone IP311 gateway for the PBX functionalities and
an IP0011 gateway for the installation of a reverse proxy;
and new functionalities such as reporting or conference
rooms were also introduced. Thanks to the innovaphone
Video Conferencing and Unified Communications solution,
it is possible to participate in the plenary sessions via
myApps, even remotely. Regarding telephony, innovaphone
IP232 design IP telephones with an extension module to
access the favourites list as well as innovaphone IP112 and
IP111 multifunctional telephones were implemented. The
innovaphone Collaboration and Conferencing platform
including the PBX currently has the lowest energy
consumption on the market, which not only contributes to
sustainability but also cuts electricity costs.
The new infrastructure, which was designed and implemen-
ted by the certified innovaphone partner Sidei, significantly
simplifies the administration of the PBX system as the PBX
is managed centrally (with secure access and convenient
remote web browser access). The telephone software can
be automatically updated via the innovaphone update
server and it requires just a few clicks by the administrator
to add or remove a user to the IP PBX and manage their
devices and settings.
An open, scalable, secure, flexible and GDPR-compliant
communications solution:
innovaphone myApps is a modern communication and
work environment that enables users to remotely and
securely access a variety of unified communications and
collaboration tools via a uniform, simple user interface
across different devices.
In terms of security, the innovaphone IP PBX, which car-
ries the trust mark “IT Security made in Germany“, relies on
its own operating system which is robust, fast and secure
against viruses and trojans and has numerous integrated
security mechanisms.
innovaphone AG | Umberto-Nobile-Str. 15 | 71063 Sindelfingen | Germany | T + 49 7031 73009-0 | F +49 7031 73009-9 | info@innovaphone.com | www.innovaphone.com
Errors and omissions excepted. All information, technical specifications and delivery times may be subject to change. Copyright © 2022 innovaphone® AG | E (07/2022)
Modernization of the Telephone Systems
with the VoIP and UCC Solution by innovaphone
“Therefore,weneededatechnologysolutionthatwouldallowus
to migrate to VoIP and quickly set up a secure communications
solution – including mobile workplaces .“
David Puyol Pérez, mayor of the municipality of Sant Bartomeu del Grau

More Related Content

Similar to Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | EN

Case Study innovaphone: Garda Uno | EN
Case Study innovaphone: Garda Uno | ENCase Study innovaphone: Garda Uno | EN
Case Study innovaphone: Garda Uno | EN
innovaphone AG
 
Innovaphone produktkatalog 2015_2016_en
Innovaphone produktkatalog 2015_2016_enInnovaphone produktkatalog 2015_2016_en
Innovaphone produktkatalog 2015_2016_en
Sander Van Gysegem
 
innovaphone products and solutions 2023/2024 | EN
innovaphone products and solutions 2023/2024 | ENinnovaphone products and solutions 2023/2024 | EN
innovaphone products and solutions 2023/2024 | EN
innovaphone AG
 
GambettiPaolo_CV_V5_ENG_nofoto
GambettiPaolo_CV_V5_ENG_nofotoGambettiPaolo_CV_V5_ENG_nofoto
GambettiPaolo_CV_V5_ENG_nofoto
Paolo Gambetti
 
brochura_ip_telecom_en
brochura_ip_telecom_enbrochura_ip_telecom_en
brochura_ip_telecom_en
Carlos Fernandes
 
More than a phone system. A better way to communicate.
More than a phone system. A better way to communicate.More than a phone system. A better way to communicate.
More than a phone system. A better way to communicate.
Digium
 
Ministry of Solidarity and Social Security - Portugal
Ministry of Solidarity and Social Security - PortugalMinistry of Solidarity and Social Security - Portugal
Ministry of Solidarity and Social Security - Portugal
Cisco Case Studies
 
Swisscom Intranet Transformation Journey - Digital Workplace Group live
Swisscom Intranet Transformation Journey - Digital Workplace Group liveSwisscom Intranet Transformation Journey - Digital Workplace Group live
Swisscom Intranet Transformation Journey - Digital Workplace Group live
Thomas Maeder
 
Smart home - Smart Industry M2M
Smart home - Smart Industry M2MSmart home - Smart Industry M2M
Smart home - Smart Industry M2M
videos
 
Introduction to Novitell Fusion
Introduction to Novitell FusionIntroduction to Novitell Fusion
Introduction to Novitell Fusion
Novitell
 
CV Joris Van Den Bosch
CV Joris Van Den BoschCV Joris Van Den Bosch
CV Joris Van Den Bosch
Joris Van den Bosch
 
Bretagne at Mobile World Congress
Bretagne at Mobile World CongressBretagne at Mobile World Congress
Bretagne at Mobile World Congress
Bretagne Commerce International
 
Vega Econd En 1
Vega Econd En 1Vega Econd En 1
Infonova Telco1 0 2 0 Bss Rel 6 Introduction V10 Timpact
Infonova Telco1 0  2 0 Bss Rel 6 Introduction V10 TimpactInfonova Telco1 0  2 0 Bss Rel 6 Introduction V10 Timpact
Infonova Telco1 0 2 0 Bss Rel 6 Introduction V10 Timpact
fantastic1
 
Bianor - Redefining the world of mobile solutions
Bianor - Redefining the world of mobile solutionsBianor - Redefining the world of mobile solutions
Bianor - Redefining the world of mobile solutions
Stefan Lilov
 
Case study innovaphone: Autohaus Izmailovo / EN
Case study innovaphone: Autohaus Izmailovo / ENCase study innovaphone: Autohaus Izmailovo / EN
Case study innovaphone: Autohaus Izmailovo / EN
innovaphone AG
 
Bretagne at Mobile World Congress 2015
Bretagne at Mobile World Congress 2015Bretagne at Mobile World Congress 2015
Bretagne at Mobile World Congress 2015
Bretagne Commerce International
 
MOBILE WORLD CONGRES 2015
MOBILE WORLD CONGRES 2015MOBILE WORLD CONGRES 2015
MOBILE WORLD CONGRES 2015
Bretagne Commerce International
 
SIP Trunking
SIP TrunkingSIP Trunking
case_study_swisscom
case_study_swisscomcase_study_swisscom
case_study_swisscom
Stefan Bengtsson
 

Similar to Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | EN (20)

Case Study innovaphone: Garda Uno | EN
Case Study innovaphone: Garda Uno | ENCase Study innovaphone: Garda Uno | EN
Case Study innovaphone: Garda Uno | EN
 
Innovaphone produktkatalog 2015_2016_en
Innovaphone produktkatalog 2015_2016_enInnovaphone produktkatalog 2015_2016_en
Innovaphone produktkatalog 2015_2016_en
 
innovaphone products and solutions 2023/2024 | EN
innovaphone products and solutions 2023/2024 | ENinnovaphone products and solutions 2023/2024 | EN
innovaphone products and solutions 2023/2024 | EN
 
GambettiPaolo_CV_V5_ENG_nofoto
GambettiPaolo_CV_V5_ENG_nofotoGambettiPaolo_CV_V5_ENG_nofoto
GambettiPaolo_CV_V5_ENG_nofoto
 
brochura_ip_telecom_en
brochura_ip_telecom_enbrochura_ip_telecom_en
brochura_ip_telecom_en
 
More than a phone system. A better way to communicate.
More than a phone system. A better way to communicate.More than a phone system. A better way to communicate.
More than a phone system. A better way to communicate.
 
Ministry of Solidarity and Social Security - Portugal
Ministry of Solidarity and Social Security - PortugalMinistry of Solidarity and Social Security - Portugal
Ministry of Solidarity and Social Security - Portugal
 
Swisscom Intranet Transformation Journey - Digital Workplace Group live
Swisscom Intranet Transformation Journey - Digital Workplace Group liveSwisscom Intranet Transformation Journey - Digital Workplace Group live
Swisscom Intranet Transformation Journey - Digital Workplace Group live
 
Smart home - Smart Industry M2M
Smart home - Smart Industry M2MSmart home - Smart Industry M2M
Smart home - Smart Industry M2M
 
Introduction to Novitell Fusion
Introduction to Novitell FusionIntroduction to Novitell Fusion
Introduction to Novitell Fusion
 
CV Joris Van Den Bosch
CV Joris Van Den BoschCV Joris Van Den Bosch
CV Joris Van Den Bosch
 
Bretagne at Mobile World Congress
Bretagne at Mobile World CongressBretagne at Mobile World Congress
Bretagne at Mobile World Congress
 
Vega Econd En 1
Vega Econd En 1Vega Econd En 1
Vega Econd En 1
 
Infonova Telco1 0 2 0 Bss Rel 6 Introduction V10 Timpact
Infonova Telco1 0  2 0 Bss Rel 6 Introduction V10 TimpactInfonova Telco1 0  2 0 Bss Rel 6 Introduction V10 Timpact
Infonova Telco1 0 2 0 Bss Rel 6 Introduction V10 Timpact
 
Bianor - Redefining the world of mobile solutions
Bianor - Redefining the world of mobile solutionsBianor - Redefining the world of mobile solutions
Bianor - Redefining the world of mobile solutions
 
Case study innovaphone: Autohaus Izmailovo / EN
Case study innovaphone: Autohaus Izmailovo / ENCase study innovaphone: Autohaus Izmailovo / EN
Case study innovaphone: Autohaus Izmailovo / EN
 
Bretagne at Mobile World Congress 2015
Bretagne at Mobile World Congress 2015Bretagne at Mobile World Congress 2015
Bretagne at Mobile World Congress 2015
 
MOBILE WORLD CONGRES 2015
MOBILE WORLD CONGRES 2015MOBILE WORLD CONGRES 2015
MOBILE WORLD CONGRES 2015
 
SIP Trunking
SIP TrunkingSIP Trunking
SIP Trunking
 
case_study_swisscom
case_study_swisscomcase_study_swisscom
case_study_swisscom
 

More from innovaphone AG

Case Study innovaphone: Gemeinde Root-de.pdf
Case Study innovaphone: Gemeinde Root-de.pdfCase Study innovaphone: Gemeinde Root-de.pdf
Case Study innovaphone: Gemeinde Root-de.pdf
innovaphone AG
 
innovaphone Produtos e Solucoes 2023/2024
innovaphone Produtos e Solucoes 2023/2024innovaphone Produtos e Solucoes 2023/2024
innovaphone Produtos e Solucoes 2023/2024
innovaphone AG
 
innovaphone Produkty i rozwiazania 2023/2024
innovaphone Produkty i rozwiazania 2023/2024innovaphone Produkty i rozwiazania 2023/2024
innovaphone Produkty i rozwiazania 2023/2024
innovaphone AG
 
innovaphone Producten en oplossingen 2023/2024
innovaphone Producten en oplossingen 2023/2024innovaphone Producten en oplossingen 2023/2024
innovaphone Producten en oplossingen 2023/2024
innovaphone AG
 
innovaphone Prodotti e Soluzioni 2023/2024 | IT
innovaphone Prodotti e Soluzioni 2023/2024 | ITinnovaphone Prodotti e Soluzioni 2023/2024 | IT
innovaphone Prodotti e Soluzioni 2023/2024 | IT
innovaphone AG
 
innovaphone Produits et Solutions 2023/2024 | FR
innovaphone Produits et Solutions 2023/2024 | FRinnovaphone Produits et Solutions 2023/2024 | FR
innovaphone Produits et Solutions 2023/2024 | FR
innovaphone AG
 
innovaphone Productos y Soluciones 2023/2024 | ES
innovaphone Productos y Soluciones 2023/2024 | ESinnovaphone Productos y Soluciones 2023/2024 | ES
innovaphone Productos y Soluciones 2023/2024 | ES
innovaphone AG
 
innovaphone Produkte und Lösungen 2023/2024 | DE
innovaphone Produkte und Lösungen 2023/2024 | DEinnovaphone Produkte und Lösungen 2023/2024 | DE
innovaphone Produkte und Lösungen 2023/2024 | DE
innovaphone AG
 
Warum innovaphone - communicate. connect. collaborate.
Warum innovaphone - communicate. connect. collaborate. Warum innovaphone - communicate. connect. collaborate.
Warum innovaphone - communicate. connect. collaborate.
innovaphone AG
 
innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...
innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...
innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...
innovaphone AG
 
Case Study innovaphone: Garda Uno | PT
Case Study innovaphone: Garda Uno | PTCase Study innovaphone: Garda Uno | PT
Case Study innovaphone: Garda Uno | PT
innovaphone AG
 
Case Study innovaphone: Garda Uno | PL
Case Study innovaphone: Garda Uno | PLCase Study innovaphone: Garda Uno | PL
Case Study innovaphone: Garda Uno | PL
innovaphone AG
 
Case Study innovaphone: Garda Uno | IT
Case Study innovaphone: Garda Uno | ITCase Study innovaphone: Garda Uno | IT
Case Study innovaphone: Garda Uno | IT
innovaphone AG
 
Case Study innovaphone: Garda Uno | FR
Case Study innovaphone: Garda Uno | FRCase Study innovaphone: Garda Uno | FR
Case Study innovaphone: Garda Uno | FR
innovaphone AG
 
Case Study innovaphone: Garda Uno | ES
Case Study innovaphone: Garda Uno | ESCase Study innovaphone: Garda Uno | ES
Case Study innovaphone: Garda Uno | ES
innovaphone AG
 
Case Study innovaphone: Garda Uno | DE
Case Study innovaphone: Garda Uno | DECase Study innovaphone: Garda Uno | DE
Case Study innovaphone: Garda Uno | DE
innovaphone AG
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PTCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PT
innovaphone AG
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PL
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PLCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PL
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PL
innovaphone AG
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | IT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | ITCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | IT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | IT
innovaphone AG
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FR
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FRCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FR
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FR
innovaphone AG
 

More from innovaphone AG (20)

Case Study innovaphone: Gemeinde Root-de.pdf
Case Study innovaphone: Gemeinde Root-de.pdfCase Study innovaphone: Gemeinde Root-de.pdf
Case Study innovaphone: Gemeinde Root-de.pdf
 
innovaphone Produtos e Solucoes 2023/2024
innovaphone Produtos e Solucoes 2023/2024innovaphone Produtos e Solucoes 2023/2024
innovaphone Produtos e Solucoes 2023/2024
 
innovaphone Produkty i rozwiazania 2023/2024
innovaphone Produkty i rozwiazania 2023/2024innovaphone Produkty i rozwiazania 2023/2024
innovaphone Produkty i rozwiazania 2023/2024
 
innovaphone Producten en oplossingen 2023/2024
innovaphone Producten en oplossingen 2023/2024innovaphone Producten en oplossingen 2023/2024
innovaphone Producten en oplossingen 2023/2024
 
innovaphone Prodotti e Soluzioni 2023/2024 | IT
innovaphone Prodotti e Soluzioni 2023/2024 | ITinnovaphone Prodotti e Soluzioni 2023/2024 | IT
innovaphone Prodotti e Soluzioni 2023/2024 | IT
 
innovaphone Produits et Solutions 2023/2024 | FR
innovaphone Produits et Solutions 2023/2024 | FRinnovaphone Produits et Solutions 2023/2024 | FR
innovaphone Produits et Solutions 2023/2024 | FR
 
innovaphone Productos y Soluciones 2023/2024 | ES
innovaphone Productos y Soluciones 2023/2024 | ESinnovaphone Productos y Soluciones 2023/2024 | ES
innovaphone Productos y Soluciones 2023/2024 | ES
 
innovaphone Produkte und Lösungen 2023/2024 | DE
innovaphone Produkte und Lösungen 2023/2024 | DEinnovaphone Produkte und Lösungen 2023/2024 | DE
innovaphone Produkte und Lösungen 2023/2024 | DE
 
Warum innovaphone - communicate. connect. collaborate.
Warum innovaphone - communicate. connect. collaborate. Warum innovaphone - communicate. connect. collaborate.
Warum innovaphone - communicate. connect. collaborate.
 
innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...
innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...
innovaphone - ein führender europäischer Anbieter von Arbeits- und Kommunikat...
 
Case Study innovaphone: Garda Uno | PT
Case Study innovaphone: Garda Uno | PTCase Study innovaphone: Garda Uno | PT
Case Study innovaphone: Garda Uno | PT
 
Case Study innovaphone: Garda Uno | PL
Case Study innovaphone: Garda Uno | PLCase Study innovaphone: Garda Uno | PL
Case Study innovaphone: Garda Uno | PL
 
Case Study innovaphone: Garda Uno | IT
Case Study innovaphone: Garda Uno | ITCase Study innovaphone: Garda Uno | IT
Case Study innovaphone: Garda Uno | IT
 
Case Study innovaphone: Garda Uno | FR
Case Study innovaphone: Garda Uno | FRCase Study innovaphone: Garda Uno | FR
Case Study innovaphone: Garda Uno | FR
 
Case Study innovaphone: Garda Uno | ES
Case Study innovaphone: Garda Uno | ESCase Study innovaphone: Garda Uno | ES
Case Study innovaphone: Garda Uno | ES
 
Case Study innovaphone: Garda Uno | DE
Case Study innovaphone: Garda Uno | DECase Study innovaphone: Garda Uno | DE
Case Study innovaphone: Garda Uno | DE
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PTCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PT
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PL
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PLCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PL
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | PL
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | IT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | ITCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | IT
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | IT
 
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FR
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FRCase Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FR
Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | FR
 

Recently uploaded

Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in CityGirls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
maigasapphire
 
TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...
TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...
TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...
kevinkariuki227
 
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
emmanuelpulido003
 
Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...
Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...
Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...
itnewsafrica
 
foodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docxfoodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docx
PraghyaBhandari
 
Gym business MODEL .pdf .
Gym business MODEL .pdf                 .Gym business MODEL .pdf                 .
Gym business MODEL .pdf .
Divyanshu56740
 
Managing Customer & User Experience of Customers
Managing Customer & User Experience of CustomersManaging Customer & User Experience of Customers
Managing Customer & User Experience of Customers
SalmanTahir60
 
Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...
Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...
Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...
Philip M Caputo
 
Patrick Dwyer Merrill Lynch - Founder of the Dwyer Family Foundation
Patrick Dwyer Merrill Lynch - Founder of the Dwyer Family FoundationPatrick Dwyer Merrill Lynch - Founder of the Dwyer Family Foundation
Patrick Dwyer Merrill Lynch - Founder of the Dwyer Family Foundation
Patrick Dwyer Merrill Lynch
 
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdfBBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
mcdopex6
 
WAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdfWAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdf
Western Alaska Minerals Corp.
 
Satta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatkaSatta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatka
➑➌➋➑➒➎➑➑➊➍
 
Zodiac Signs and Fashion: Dressing to Suit Your Astrological Style
Zodiac Signs and Fashion: Dressing to Suit Your Astrological StyleZodiac Signs and Fashion: Dressing to Suit Your Astrological Style
Zodiac Signs and Fashion: Dressing to Suit Your Astrological Style
my Pandit
 
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
Growth Buyouts - The  Dawn of the GBO (Slow Ventures)Growth Buyouts - The  Dawn of the GBO (Slow Ventures)
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
Razin Mustafiz
 
AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...
Auxis Consulting & Outsourcing
 
Mandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your roleMandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your role
khidalgo2
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
projectseasy
 
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
Newman George Leech
 
Data Analytics and AI Strategy Toolkit, Playbook and Templates
Data Analytics and AI Strategy Toolkit, Playbook and TemplatesData Analytics and AI Strategy Toolkit, Playbook and Templates
Data Analytics and AI Strategy Toolkit, Playbook and Templates
Aurelien Domont, MBA
 
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptxThe-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
Jindal Global University, Sonipat Haryana 131001
 

Recently uploaded (20)

Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in CityGirls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
Girls Call Kharghar 9910780858 Provide Best And Top Girl Service And No1 in City
 
TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...
TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...
TEST BANK For Auditing & Assurance Services A Systematic Approach, 12th Editi...
 
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
21stcenturyskillsframeworkfinalpresentation2-240509214747-71edb7ee.pdf
 
Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...
Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...
Andrew Wilmot- Ecentric Payment Systems: Macro Trends Shaping Payments in Afr...
 
foodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docxfoodgasm restaurant and Bar pune road.docx
foodgasm restaurant and Bar pune road.docx
 
Gym business MODEL .pdf .
Gym business MODEL .pdf                 .Gym business MODEL .pdf                 .
Gym business MODEL .pdf .
 
Managing Customer & User Experience of Customers
Managing Customer & User Experience of CustomersManaging Customer & User Experience of Customers
Managing Customer & User Experience of Customers
 
Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...
Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...
Innovation Hub_ Spotlight on Toms River's Role as a Beacon for Entrepreneuria...
 
Patrick Dwyer Merrill Lynch - Founder of the Dwyer Family Foundation
Patrick Dwyer Merrill Lynch - Founder of the Dwyer Family FoundationPatrick Dwyer Merrill Lynch - Founder of the Dwyer Family Foundation
Patrick Dwyer Merrill Lynch - Founder of the Dwyer Family Foundation
 
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdfBBA Final SML 501 INTERNATIONAL BUSINESS .pdf
BBA Final SML 501 INTERNATIONAL BUSINESS .pdf
 
WAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdfWAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdf
 
Satta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatkaSatta matka guessing Kalyan result sattamatka
Satta matka guessing Kalyan result sattamatka
 
Zodiac Signs and Fashion: Dressing to Suit Your Astrological Style
Zodiac Signs and Fashion: Dressing to Suit Your Astrological StyleZodiac Signs and Fashion: Dressing to Suit Your Astrological Style
Zodiac Signs and Fashion: Dressing to Suit Your Astrological Style
 
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
Growth Buyouts - The  Dawn of the GBO (Slow Ventures)Growth Buyouts - The  Dawn of the GBO (Slow Ventures)
Growth Buyouts - The Dawn of the GBO (Slow Ventures)
 
AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...AI at Work​ The demystification of AI and real-world stories on how to apply ...
AI at Work​ The demystification of AI and real-world stories on how to apply ...
 
Mandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your roleMandated reporting powerpoint to help with understanding your role
Mandated reporting powerpoint to help with understanding your role
 
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2TALENT ACQUISITION AND MANAGEMENT LECTURE 2
TALENT ACQUISITION AND MANAGEMENT LECTURE 2
 
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
United Kingdom's Real Estate Mogul: Newman George Leech's Impact on the Swiss...
 
Data Analytics and AI Strategy Toolkit, Playbook and Templates
Data Analytics and AI Strategy Toolkit, Playbook and TemplatesData Analytics and AI Strategy Toolkit, Playbook and Templates
Data Analytics and AI Strategy Toolkit, Playbook and Templates
 
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptxThe-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
The-Three-Pillars-of-Doctoral-Research-What-Why-and-How (1).pptx
 

Case Study innovaphone: Ajuntament de Sant Bartomeu del Grau | EN

  • 1. An outdated analogue telephone system that could not keep up with the municipality‘s digitalisation process needed to be replaced: The pandemic has brought new challenges to municipa- lities and the private sector alike in recent months. These challenges include, among other things, protecting the health of municipal officials and citizens, as well as ensu- ring normal operations in managing and offering citizen services. “The pandemic required local governments to introduce and adapt new working and customer service models very quickly. Therefore, we needed a technology solution that would allow us to migrate to VoIP and quickly set up a secure communications solution – including mobile work- places,“ says David Puyol Pérez, mayor of the municipality of Sant Bartomeu del Grau. For this purpose, the town council of Sant Bartomeu del Grau, a municipality with around 900 inhabitants in the Comarca of Osona (in Catalonia), was equipped with a new innovaphone telepho- ne and unified communications system, which forms the technological basis for modernising communications and securely integrating workplaces at home. IP PBX On Premises with modern Unified Communications functionalities: The initial scenario for the project is typical: an outdated analogue switchboard that can no longer handle the func- tionalities of a modern telephone solution. In this case, maximum security as well as a smooth and simple step- by-step migration to VoIP were enabled by combining an innovaphone AG | Umberto-Nobile-Str. 15 | 71063 Sindelfingen | Germany | T + 49 7031 73009-0 | F +49 7031 73009-9 | info@innovaphone.com | www.innovaphone.com Errors and omissions excepted. All information, technical specifications and delivery times may be subject to change. Copyright © 2022 innovaphone® AG | E (07/2022) “The pandemic required local governments to introduce and adapt new working and customer service models very quickly .“ David Puyol Pérez, mayor of the municipality of Sant Bartomeu del Grau innovaphone Case Study Municipality of Sant Bartomeu del Grau Migrates to VoIP
  • 2. innovaphone IP311 gateway for the PBX functionalities and an IP0011 gateway for the installation of a reverse proxy; and new functionalities such as reporting or conference rooms were also introduced. Thanks to the innovaphone Video Conferencing and Unified Communications solution, it is possible to participate in the plenary sessions via myApps, even remotely. Regarding telephony, innovaphone IP232 design IP telephones with an extension module to access the favourites list as well as innovaphone IP112 and IP111 multifunctional telephones were implemented. The innovaphone Collaboration and Conferencing platform including the PBX currently has the lowest energy consumption on the market, which not only contributes to sustainability but also cuts electricity costs. The new infrastructure, which was designed and implemen- ted by the certified innovaphone partner Sidei, significantly simplifies the administration of the PBX system as the PBX is managed centrally (with secure access and convenient remote web browser access). The telephone software can be automatically updated via the innovaphone update server and it requires just a few clicks by the administrator to add or remove a user to the IP PBX and manage their devices and settings. An open, scalable, secure, flexible and GDPR-compliant communications solution: innovaphone myApps is a modern communication and work environment that enables users to remotely and securely access a variety of unified communications and collaboration tools via a uniform, simple user interface across different devices. In terms of security, the innovaphone IP PBX, which car- ries the trust mark “IT Security made in Germany“, relies on its own operating system which is robust, fast and secure against viruses and trojans and has numerous integrated security mechanisms. innovaphone AG | Umberto-Nobile-Str. 15 | 71063 Sindelfingen | Germany | T + 49 7031 73009-0 | F +49 7031 73009-9 | info@innovaphone.com | www.innovaphone.com Errors and omissions excepted. All information, technical specifications and delivery times may be subject to change. Copyright © 2022 innovaphone® AG | E (07/2022) Modernization of the Telephone Systems with the VoIP and UCC Solution by innovaphone “Therefore,weneededatechnologysolutionthatwouldallowus to migrate to VoIP and quickly set up a secure communications solution – including mobile workplaces .“ David Puyol Pérez, mayor of the municipality of Sant Bartomeu del Grau