SlideShare a Scribd company logo
1 of 7
Case study:
Conception and design of an
integrated service for the fruition of the artistic
heritage
Step 1
Strategic design: Benchmarking
Step 2
User Research: Ask, Observe and Analyse
Step 3
Design: Personas, User Journey, Storyboard
Step 4
Prototype
Step 5
Test!

More Related Content

Viewers also liked

Why do I do what I do?
Why do I do what I do?Why do I do what I do?
Why do I do what I do?1MvdS
 
Pca glee sarkissian
Pca glee sarkissianPca glee sarkissian
Pca glee sarkissianrsarkissian
 
OpenStack Essentials
OpenStack EssentialsOpenStack Essentials
OpenStack EssentialsAnish Patel
 
TeachMeetNZ - Engage students and make a difference - 8 June 2013
TeachMeetNZ - Engage students and make a difference - 8 June 2013TeachMeetNZ - Engage students and make a difference - 8 June 2013
TeachMeetNZ - Engage students and make a difference - 8 June 20131MvdS
 
Encuesta en la ciudad de Chancay
Encuesta en la ciudad de ChancayEncuesta en la ciudad de Chancay
Encuesta en la ciudad de ChancayPedro Natividad H
 
ICT & eLearning in the classroom
ICT & eLearning in the classroomICT & eLearning in the classroom
ICT & eLearning in the classroom1MvdS
 
TIPOS DE APRENDIZAJE
TIPOS DE APRENDIZAJETIPOS DE APRENDIZAJE
TIPOS DE APRENDIZAJEcapuchinoz
 
Curiosity talk summer_interns_jun2013
Curiosity talk summer_interns_jun2013Curiosity talk summer_interns_jun2013
Curiosity talk summer_interns_jun2013Mouna Lyra
 
ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...
ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...
ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...ijcsity
 
Blogging - February 2014
Blogging - February 2014Blogging - February 2014
Blogging - February 20141MvdS
 
Narracion de experiencia pedagógica
Narracion de experiencia pedagógicaNarracion de experiencia pedagógica
Narracion de experiencia pedagógicaPedro Natividad H
 
54번 정영욱 예방논문1. 발표
54번 정영욱 예방논문1. 발표54번 정영욱 예방논문1. 발표
54번 정영욱 예방논문1. 발표Benedict Choi
 
Teacher Burnout
Teacher BurnoutTeacher Burnout
Teacher Burnout1MvdS
 
How to use social media
How to use social mediaHow to use social media
How to use social mediaNick Leech
 

Viewers also liked (20)

Storyboard
StoryboardStoryboard
Storyboard
 
Why do I do what I do?
Why do I do what I do?Why do I do what I do?
Why do I do what I do?
 
Pca glee sarkissian
Pca glee sarkissianPca glee sarkissian
Pca glee sarkissian
 
OpenStack Essentials
OpenStack EssentialsOpenStack Essentials
OpenStack Essentials
 
Ilustraciones
IlustracionesIlustraciones
Ilustraciones
 
TeachMeetNZ - Engage students and make a difference - 8 June 2013
TeachMeetNZ - Engage students and make a difference - 8 June 2013TeachMeetNZ - Engage students and make a difference - 8 June 2013
TeachMeetNZ - Engage students and make a difference - 8 June 2013
 
Encuesta en la ciudad de Chancay
Encuesta en la ciudad de ChancayEncuesta en la ciudad de Chancay
Encuesta en la ciudad de Chancay
 
ICT & eLearning in the classroom
ICT & eLearning in the classroomICT & eLearning in the classroom
ICT & eLearning in the classroom
 
TIPOS DE APRENDIZAJE
TIPOS DE APRENDIZAJETIPOS DE APRENDIZAJE
TIPOS DE APRENDIZAJE
 
Curiosity talk summer_interns_jun2013
Curiosity talk summer_interns_jun2013Curiosity talk summer_interns_jun2013
Curiosity talk summer_interns_jun2013
 
ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...
ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...
ONLINE FUZZY-LOGIC KNOWLEDGE WAREHOUSING AND MINING MODEL FOR THE DIAGNOSIS A...
 
Layout tesi stampa
Layout tesi stampaLayout tesi stampa
Layout tesi stampa
 
Blogging - February 2014
Blogging - February 2014Blogging - February 2014
Blogging - February 2014
 
VIPUL VYAS
VIPUL VYASVIPUL VYAS
VIPUL VYAS
 
Narracion de experiencia pedagógica
Narracion de experiencia pedagógicaNarracion de experiencia pedagógica
Narracion de experiencia pedagógica
 
Portfolio slides
Portfolio slidesPortfolio slides
Portfolio slides
 
54번 정영욱 예방논문1. 발표
54번 정영욱 예방논문1. 발표54번 정영욱 예방논문1. 발표
54번 정영욱 예방논문1. 발표
 
Teacher Burnout
Teacher BurnoutTeacher Burnout
Teacher Burnout
 
Baldor+ +algebra
Baldor+ +algebraBaldor+ +algebra
Baldor+ +algebra
 
How to use social media
How to use social mediaHow to use social media
How to use social media
 

More from Elena Nemilova (9)

Uem
UemUem
Uem
 
Pm diagram
Pm diagramPm diagram
Pm diagram
 
Raccolta molecole mental model uxl
Raccolta molecole mental model uxlRaccolta molecole mental model uxl
Raccolta molecole mental model uxl
 
Analisideisiti
AnalisideisitiAnalisideisiti
Analisideisiti
 
App vb
App vbApp vb
App vb
 
Ux research evolaris
Ux research evolarisUx research evolaris
Ux research evolaris
 
Mirador prototype
Mirador prototypeMirador prototype
Mirador prototype
 
User journey
User journeyUser journey
User journey
 
Portfolio
PortfolioPortfolio
Portfolio
 

Recently uploaded

RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechNewman George Leech
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service PuneVIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service PuneCall girls in Ahmedabad High profile
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfOrient Homes
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024christinemoorman
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 

Recently uploaded (20)

RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman Leech
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service PuneVIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdfCatalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
Catalogue ONG NƯỚC uPVC - HDPE DE NHAT.pdf
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 

Case study: Designing an integrated service for artistic heritage