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Innovation Projects delivered
by Clive Bonny
NEW BRAND VISION
New Brand Vision: marketing agency with blue chip
technology clients including key supplier to Microsoft.
Opportunity to grow by widening high value service
portfolio with interim management offer using webbased value proposition to attract fast track clients
OUTCOMES FOR NEW
BRAND VISION
•
•
•
•
•

Internet profiling of market buyers and suppliers
Fast tracked providers for personal assessment
Defined best value options across supply chain
Created new business plan for £500K revenue
MD Ben Harris “Smart research of the internet by
Clive has qualified a significant market opportunity
for creating new jobs and high margin revenue.
Delivering all with just 5 days innovative support.
Outstanding.” www.newbrandvision.com
BEESTON GROUP
Beeston Group build award winning lodges for leisure and
second homes in unique country park settings. Articulating
environmental science innovations creates high investment
benefits for clients and differentiates design value.
OUTCOMES FOR
BEESTON
•
•
•
•

Researched best practice for energy saving designs
Applied technology know-how into high value proposition
Onsite creative problem-solving workshops to team-build
Articulated technology into return on investment for clients

• MD Timothy Hay says “Clive translated environmental
science data into jargon-free advice for clients. This created
an immediate £100,000 deal and is boosting our latest
development of over 50 Lodges in New Hall Harwich. Clive’s
practical advice is a great investment”
• www.beestonregis.co.uk
CITY BUSINESS
SERVICES
Rivington House business office facilities provider since
1983 in City hotspot
Opportunity to boost incubator growth for new breed
entrepreneurs looking for innovative service provision.
OUTCOMES FOR
CITY BUSINESS
• Benchmarked Innovation
SERVICES Centre services in and out of City
•

Researched clients perceived value of current and future
options

•

Designed Innovation Workshop to attract and retain new
clients.

•

Repositioned offer to attract new customers with enhanced
service focused on Entrepreneurship skills. MD G Koumi says
“Clive completed the project to high quality without diversion
of my time or my busy support staff“

www.rivingtonhouse.co.uk
KENWOOD TRAVEL
Luxury travel operator to exotic destinations delivering
personalised advice for discerning globe-trotters
Opportunity to create higher quality service using digital
vocal mapping to identify and match client VHF
Outcomes for
Kenwood
• Behavioural benchmarking of call operators
• Balanced scorecard of behaviours to match clients
• Facilitated customer sales assessment of VHF
Visual Hearing and Feeling experience
• Coaching process based on best practice
• Retention of new operators with faster induction
• G Koumi MD says "We pride ourselves with unique
advice for people who want the best. Clive’s
innovation processes will ensure we maintain the
highest standards of service in our industry, and
keep our customers coming back“
www.kenwoodtravel.com
Outcomes for
Kenwood
• Behavioural benchmarking of call operators
• Balanced scorecard of behaviours to match clients
• Facilitated customer sales assessment of VHF
Visual Hearing and Feeling experience
• Coaching process based on best practice
• Retention of new operators with faster induction
• G Koumi MD says "We pride ourselves with unique
advice for people who want the best. Clive’s
innovation processes will ensure we maintain the
highest standards of service in our industry, and
keep our customers coming back“
www.kenwoodtravel.com

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Case studies innovation by Clive Bonny Strategic Management Partners

  • 2. NEW BRAND VISION New Brand Vision: marketing agency with blue chip technology clients including key supplier to Microsoft. Opportunity to grow by widening high value service portfolio with interim management offer using webbased value proposition to attract fast track clients
  • 3. OUTCOMES FOR NEW BRAND VISION • • • • • Internet profiling of market buyers and suppliers Fast tracked providers for personal assessment Defined best value options across supply chain Created new business plan for £500K revenue MD Ben Harris “Smart research of the internet by Clive has qualified a significant market opportunity for creating new jobs and high margin revenue. Delivering all with just 5 days innovative support. Outstanding.” www.newbrandvision.com
  • 4. BEESTON GROUP Beeston Group build award winning lodges for leisure and second homes in unique country park settings. Articulating environmental science innovations creates high investment benefits for clients and differentiates design value.
  • 5. OUTCOMES FOR BEESTON • • • • Researched best practice for energy saving designs Applied technology know-how into high value proposition Onsite creative problem-solving workshops to team-build Articulated technology into return on investment for clients • MD Timothy Hay says “Clive translated environmental science data into jargon-free advice for clients. This created an immediate £100,000 deal and is boosting our latest development of over 50 Lodges in New Hall Harwich. Clive’s practical advice is a great investment” • www.beestonregis.co.uk
  • 6. CITY BUSINESS SERVICES Rivington House business office facilities provider since 1983 in City hotspot Opportunity to boost incubator growth for new breed entrepreneurs looking for innovative service provision.
  • 7. OUTCOMES FOR CITY BUSINESS • Benchmarked Innovation SERVICES Centre services in and out of City • Researched clients perceived value of current and future options • Designed Innovation Workshop to attract and retain new clients. • Repositioned offer to attract new customers with enhanced service focused on Entrepreneurship skills. MD G Koumi says “Clive completed the project to high quality without diversion of my time or my busy support staff“ www.rivingtonhouse.co.uk
  • 8. KENWOOD TRAVEL Luxury travel operator to exotic destinations delivering personalised advice for discerning globe-trotters Opportunity to create higher quality service using digital vocal mapping to identify and match client VHF
  • 9. Outcomes for Kenwood • Behavioural benchmarking of call operators • Balanced scorecard of behaviours to match clients • Facilitated customer sales assessment of VHF Visual Hearing and Feeling experience • Coaching process based on best practice • Retention of new operators with faster induction • G Koumi MD says "We pride ourselves with unique advice for people who want the best. Clive’s innovation processes will ensure we maintain the highest standards of service in our industry, and keep our customers coming back“ www.kenwoodtravel.com
  • 10. Outcomes for Kenwood • Behavioural benchmarking of call operators • Balanced scorecard of behaviours to match clients • Facilitated customer sales assessment of VHF Visual Hearing and Feeling experience • Coaching process based on best practice • Retention of new operators with faster induction • G Koumi MD says "We pride ourselves with unique advice for people who want the best. Clive’s innovation processes will ensure we maintain the highest standards of service in our industry, and keep our customers coming back“ www.kenwoodtravel.com