1. Mark W. Carrera, M.A. M.S.
12741 Wagner Lane • Culpeper, VA • 22701 • (207) 518-3484 • markcarrera@msn.com
SUMMARY PROFILE
Strong professional leader, manager, and trainer with over 25 years of experience including six
internationally, in Kazakhstan. Mentored owners and leaders in small business development, hospitality,
industrial camp services, and retail projects. Cultivated organizational change and development using
high-performance team activation and new system interjection. Created human capital equity through
strong relationship building systems. Excellent performance record in multicultural environments of
international projects. Formally educated on 21st
century leadership and organizational change strategies
for sustainability and process improvement.
EMPLOYMENT HISTORY
Self Employed 2013 - 2015
Graduate Student
o Consulting projects:
 Catalina Brewing Company, business development and mentor to owners
 Moto Montana Outfitters, manufacturing development consulting
o Backcountry Motorcycle Guide, Maine
o Woodlot production and Trail Clearing, Maine
Help Desk Tech Support 2010 - 2011
University of Southern Maine (Work Studies)
o Mentoring students in computer technologies & content management
o Senior College instructor in introduction to computer technology
o Adobe Connect projects for online classes
o Online learning tech support, Virtual Team Development CTEL
Retail Associate and Customer Service 2007-2010
Kittery Trading Post, Kittery, Maine (Student)
o General sales and customer service
o Bicycle & snow sports technician
o Event Support Specialist
Customer Service Manager 2007 - 2008
Macy’s Newington, NH (Student)
o Shift Manager and Supervisor
o Human capital development
o Independent problem solving
o Loss prevention
o Computer system training and development Tech
Retail Management 2000 - 2006
Peter Glenn Ski and Sport in Arizona, Florida, and Vermont
o Loss prevention, budget control, financial goals
o Customer service focused
o HR responsibilities, team building, Human capital development
o Training and development

2. o Certified Ski-Tech
Self Employed, Almaty, Kazakhstan 1993 - 1999
Small Business Development: Hospitality, Retail, Travel & Tourism
o Management training in Hotel, Nightclub, and Industrial Catering Services
o Organizational development and change initiatives
o Orphanage recovery projects
o Human capital, training and development counseling
o Social events at the American Ambassador’s residence
o Presidential Culinary Services: Dostyk Hotel, Almaty 1994-5
EDUCATION
Kaplan University, Online 09/2014 – 11/2015
Master of Science (MS)
Management, Organizational Development-Human Capital Focus
University of Southern Maine, Lewiston-Auburn, Maine 09/2009 – 04/2013
Master of Arts (MA),
Leadership Studies, Human Capital Development and Virtual Learning
McIntosh College-Le Cordon Bleu, Dover, New Hampshire 09/2006 – 04/2008
Associate of Science (AS),
Business Management, Electronic Learning, Virtual Team Development
Westin Hotel South Coast Plaza, Costa Mesa, California 09/1983 – 04/1984
Associate of Arts (AS)
Culinary Arts and Hospitality Management
CERTIFICATIONS AND MEMBERSHIPS
Introduction as a Lean practitioner 2014
Society for Human Resource Management, SHRM Current
Golden Key International Current
Phi Kappa Phi Current
Divers Alert Network, DAN Current
BMW Owners of America, MOA Current
American Motorcycle Association, AMA Current
GS Giants Current
Public Speaking
o 2015 Horizons Unlimited Travelers Meeting presented “Kazakhstan and Life Choices.”
 Ontario Canada, North Carolina USA
o 2013 American Creativity Associated Conference, Presenter.
o 2009 New England Peer Tutor Association Conference, Presenter.
Additional Skills
- MS Office (2015) products, Media Editing Programs, DropBox, Adobe Connect, Blackboard, Apple
Software IOS6, HTML(basic) webpages, Social Media, Prezi 2015, computer hardware installations-
repair,
-Published Gear Reviews, BMW ON Magazine: July 2014, October 2014, 2016 pending