This document contains illustrations of potential career paths and progression within different departments at an organization called Direction. It shows career stages within finance, credit and collections, supply chain, customer service, and sales that involve increasing levels of responsibility, technical skills, leadership abilities, and cross-functional experience over time from entry-level positions up to senior executive roles. Basic courses and skills are also listed that may be required at different stages to advance within each career path.

1. Model Illustration Basic Courses
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Individual Contributor Level
Human Resources Manager
Leadership
Training Coordinator
Recruitment and Selection Specialist
Human Resources Assistant
Receptionist
Organizational Development Leader
Compensation and Benefits Leader
Open
• Management Skills $40,000
• Gustav Käser $40,000
• Change acceleration process $30,000
• Master $130,000 Anual
• Gustav Käser $40,000
• Management Skills $40,000
• Leadership Skills $18,000
• Project Administration $ 18,000
• Presentation Skills $18,000
• Ingles 7,000 Anual
• Leadership Skills $18,000
• Ingles $7,000
• Time Administration $18,000
• Excellence Service $18,000

2. Direction Career Model Illustration
This is an illustrative example
of potential career movement
within the Direction
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Mgr Level
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Direction requires progression through several career
stages, increasing proficiency in technical knowledge, leadership
competencies, cross functional roles and a broad mix of experiences.
Treasury Supervisor / Inventory and Service Exp. Sup. / Accounts Payable Sup. / Credit Supervisor
Income Supervisor / Collection Supervisor / Operation Systems Leader / Infraestructure and Telecomm
Leader / Org. Development Leader / Comp and Benefits Leader / Expansion Projects Leader
Merchandising Leader / Sales Zone Leader / Corp. Acc. Implementation Leader / Inside Sales / Product
Mgr / Mkt Research and Database Leader/ Catalog and Content Leader / E-Commerce Leader
Warehouse Leader / Transportation Leader / Industrial Safety and Maintanance Leader / Black Belt
Customer Service Leader / Comercializadora Leader
Finance Director
Field Operations Director
National Sales Director
Internet, Product & Mkt Director
Supply Chain Director
Finance Mgr / Business Intelligence Mgr / IT Manager
Human Resources Mgr / Branch Services Mgr / Corporate
Account National Mgr / Sales Regional Manager / Inside Sales
Manager / Sales Efect. Mgr / Marketing Manager / E- Business
Mgr / Corporate Product Mgr / Special Projects anf Techical
Support Mgr / Operations Mgr / Replenishment Mgr / Customer
Service Mgr
Treasury Specialist / Accounting Specialist / Customs Specialist / Tax Specialist / Accounts Payable Specialist Collection
Specialist Revenue Specialist / Credit Specialist / Billing Specialist / Documents Administrato / Collection Agent
Inventory Administrator / Planner – Buyer / Branch Inventory Planning Specialist / American Product Import Specialist /
Contracts Administrator Warehouse Assistant / Data / CIA Executive / AA Accounts Executive / Inbound Executive /
Documents Administrator/ Key Account / Representative / Coverage Sales Rep./ On Site Executive / Inside Sales
Executive / Sales Administration Assistant / Corporate Accounts Implementator/ Training Coordinator / Recruitment
and Selection Specialist / Human Resources Assistant / Receptionist / Systems Development Specialist / Database
Specialist / WEB Aplications Specialist / Technical Support / Systems Assistant / Systems Development Specialist /
Database Specialist / WEB Aplications Specialist / Technical Support / Systems Assistant / Branch Expansion Team
Member (Support) / Customer Service Rep. (Counter) / Warehouse Assistant / Product Specialist /
/ Specialist Technical Support / Design and Communication Specialist / Mkt Research and Database Administrator / Data
Base Cleaning Specialist / Data Processing Technician.

3. Finance Career Model Illustration
This is an illustrative example
of potential career movement
within the Finance
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager
Level
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Finance requires progression through several
career stages, increasing proficiency in technical knowledge,
leadership competencies, cross functional roles and a broad mix of
experiences.
Treasury Specialist
Accounting Specialist
Customs Specialist
Tax Specialist
Accounts Payable Specialist
Treasury Supervisor
Inventory and Service Expenses Sup.
Accounts Payable Supervisor
Finance Director
Financial Reporting Manager
Business Intelligence Manager
• Gustav Käser
• Management Skills
• Interpretation and analysis of financial statements
• Effective presentations
• English
• Countable Background
• Management Skills
• Gustav Käser
• Leadership
• Personnel Handling
• Leadership Skills
• English
• Joint of Strategic Part
• Masters
• Leadership Skill Course
• Presentation Skills
• Knowledge of the business negotiation
• Taxes courses
• Excellence in the service

4. Credit and Collection Career Model Illustration
This is an illustrative example
of potential career movement
within the Credit Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
• Leadership skills
• Negotiation
• Time Administration
• Service Excellence
• Handling Conflict
Advancement in Credit requires progression through several career
stages, increasing proficiency in technical knowledge, leadership
competencies, cross functional roles and a broad mix of
experiences.
Collection Specialist / Revenue Specialist / Credit Specialist
Billing Specialist
Documents Administrato
Collection Agent
Collection Supervisor / Revenue Supervisor / Credit Supervisor
Credit and Collection Processes Leader
Finance Director
Credit and Collection Manager
• Gustav Käser
• Managemet Skills
• Advance
• Masters
• Management Skills
• Gustav Käser
• Leadership
• Interpretation and analysis of financialLstatements
• Leadership and development
• Coaching & Feedback

5. Supply Chain Career Model Illustration
This is an illustrative example
of potential career movement
within the Supply Chain
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Supply Chain Director
Area Manager
Individual Contributor Level (Exempt)
Inventory Administrator / Planner – Buyer / Branch Inventory Planning Specialist /
American Product Import Specialist / Contracts Administrator
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Operations Manager
Replenishment Manager
Leadership
Inventory Coordinator / Picking Coordinator / Distribution Coordinator / Receipt Coordinator
Advancement in Supply Chain requires progression through several
career stages, increasing proficiency in technical knowledge,
leadership competencies, cross functional roles and a broad mix of
experiences.
Quality Leader / Black Belt / Traffic Leader / Warehouse Leader
Coordinating Level
Warehouse Assistant / Data
Individual Contributor Level (NEX)
• Leadership skills
• Inventories Planning
• Negotiation
• Sales effectiveness
• Decision Making
• Projects Administration
• Excel Avanzado
• Projects Administration
• Inventory Planing
• Lean
• APICS
• Gustav Käser
• Management Skills
• Inventories Planning
• Negotiation
• Sales effectiveness
• Decision Making
• Projects Administration
• Inventory Design and Administration
• Gustav Káser
• Management Skills
• Negotiation
• Time Administration
• Service excellence
• Handling conflict
• Leadership
• Personnel Handling
• Montacargas Courses
• Hazmat
• House Keeping
• 5´S

6. Customer Service Career Model Illustration
This is an illustrative example of
potential career movement within
the Customer Service
Organization.
Please note: This does not take
into account experiences in cross
functional areas that are a Critical
development step for the
Leadership and the Executive
roles.
Sr.
Executive
VP and Director
Supply Chain Director
Area Manager
Comercializadora Leader
Border and CIA Leader
Customer Service Leader
Individual Contributor Level
CIA Executive
AA Accounts Executive
Inbound Executive
Documents Administrator
Job progression
may be
lateral as well as
vertical
in order to gain the
required
knowledge or
Competencies.
Customer Service and Comercializadora
Manager
Call Center Leadership
Advancement in Customer Service requires progression through
several career stages, increasing proficiency in technical
knowledge, leadership competencies, cross functional roles and a
broad mix of experiences.
Upper Manager Level
• Leadership Skills
• Team Work
• Service excellence
• Handling conflict
• Sales Skills
• Gustav Käser
• Management Skills
•Leadership Skills
• Handling conflict
•Time Administration
• Buisiness Knowledge
• Project Administration
•DPS
• Ingles
• Change Administration
• Managment Skills
• Gustav Käser

7. Sales Career Model Illustration
This is an illustrative example
of potential career movement
within the Sales Organization.
Sr.
Executive
VP and Director
National Sales Director
Area Managers
Corporate Accounts Manager
Field Sales Leader
Inside Sales Leader
Individual Contributor Level
Key Account Representative
Coverage Sales Rep.
On Site Executive
Inside Sales Executive
Sales Administration Assistant
Corporate Accounts Implementator
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
National Corporate Accounts Manager
Regional Sales Manager
Inside Sales Manager
Sales Efectiveness Manager
Leadership
Advancement in Sales requires progression through several career
stages, increasing proficiency in technical knowledge, leadership
competencies, cross functional roles and a broad mix of
experiences.
Upper Manager Level
• DPS
• Ingles
• Change Administration
• Managment
• DPS
• Ingles
• Change Administration
• Managment Skills
• Gustav Käser
• Effective sales
• Leaership Skills
• Excel
• Inventory Administration
• Process Administration
• Negotiation
• Gustav Käser
• Management Skills
•Team Work
• Handling Conflict
• Handling personnel
• Leadership
• Process Administration

8. Human Resources Career Model Illustration
This is an illustrative example
of potential career movement
within the Human Resources
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Human Resources Manager
Leadership
Advancement in Human Resources requires progression through
several career stages, increasing proficiency in technical
knowledge, leadership competencies, cross functional roles and a
broad mix of experiences.
Training Coordinator
Recruitment and Selection Specialist
Human Resources Assistant
Receptionist
Organizational Development Leader
Compensation and Benefits Leader
Open
• Management Skills
• Gustav Käser
• Talent Retention
• Organizacional effectiveness
• Competitiveness compensation diagnose
• Business Vision macro
• Gustav Käser
• Management Skills
•Leadership Skills
•Information analysis
• Pay Administration
• Update of positions table
• Project Administration
• Ingles
• Leadership Skills
•Presentation Skills
• Ingles
• Planning
• Negotiation
• Secretary of the work requirements
• Time Administration
• Labor competitions

9. Systems Career Model Illustration
This is an illustrative example
of potential career movement
within the Systems
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Systems requires progression through several
career stages, increasing proficiency in technical knowledge,
leadership competencies, cross functional roles and a broad mix of
experiences.
Systems Development Specialist
Database Specialist
WEB Aplications Specialist
Technical Support
Systems Assistant
Systems Operation Leader
Infraestructure and Telecommunication
Leader
Information Technologies
Manager
• Gustav Käser
• Management Skills
•Anaya Re-certifocation
• Conmutador Administration
• Server Media
• Itil courses
• Managemet Skills
• Gustav Käser
• CCNA Certification
• Anaya Fast Track
• MCSA Certification
• Leadership Skills
• Leadership Skills
•Windows XP Certification
• Office 2003, Windows 2003 Server
• Movable applications development
• Java
• SQL Server

10. Field Operations Career Model Illustration
This is an illustrative example
of potential career movement
within the Field Operations
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Field Operations requires progression through
several career stages, increasing proficiency in technical
knowledge, leadership competencies, cross functional roles and a
broad mix of experiences.
Branch Expansion Team Member (Support)
Branch Expansion Leader
Merchandising Leader
Field Operations Director
Branch Services Manager
Branch Expansion Team Coordinator
Coordinating Level
• Change Administration
• Projects Administration
• Merchandising
• Management Skills
• Gustav Käser
•Effectiveness inventory
• Merchandising
• Personnel Handling
• Assets Administration
• Management Skills
• Gustav Käser
•Leadership Skills
• Personnel Handling
• Project Administration
• Buisiness Knowledge
• Leadership Skills
•Team Work
• Leadership skills development
• Time Administration
• Inventory Administration
• Planning

11. Branch Career Model Illustration
This is an illustrative example
of potential career movement
within the Field Operations
Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Individual Contributor Level
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Branches requires progression through several
career stages, increasing proficiency in technical knowledge,
leadership competencies, cross functional roles and a broad mix of
experiences.
Customer Service Rep. (Counter)
Warehouse Assistant
Branch Leader
Field Operations Director
Branch Services Manager
Master Branch Manager
Branch Manager
Individual Contributor Level
Maintenance Branches Specialist
Import – Export Specialist
• Projects Administration
• Merchandising
• Management Skills
• Gustav Käser
•Change Administration
• Projects Administration
• Merchandising
• Excellence Service
• Hosters
•Sale Skills
• Inventory Administration
• Planning
• Montacargas
• Hazmat
• House Keeping
• Leadership
•Warehouse Handling
• Planning
• Import- Export
• Time Administration
• Management Skills
• Gustav Käser
•Leadership skills
• Personnel handling
• Business Knowledge
• Team Work

12. Product , Special Projects and Import Export
Career Model Illustration
This is an illustrative example
of potential career movement
within the Internet, Product & Mkt
Director Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Internet, Product & Mkt Director requires progression
through several career stages, increasing proficiency in technical
knowledge, leadership competencies, cross functional roles and a
broad mix of experiences.
Product Manager
Internet, Product & Mkt Director
Corporate Product Mgr.
Import-Export and E- Business Mgr
Special Projects and Technical Support Mgr.
Individual Contributor Level
Product Specialist
Specialist Project
Technical Support Specialist
• Leadership Skills
• Projects Administration
• Time Administration
• Project Administration
• Finances for nonfinanciers
• Quark Xpress
• Excel
• Management Skills
• Gustav Käser
• Leadership Skills
• Effective presentations
• Personnel Handling
• Comunication
• Strategies development
• Management Skills
• Gustav Käser
•Strategic Planning
• Negotiation Skills
• Strategic Sales
• Approach to results
• Negotiation
• Coaching

13. Internet, and Mkt Career Model Illustration
This is an illustrative example
of potential career movement
within the Internet, Product & Mkt
Director Organization.
Please note: This does not
take into account experiences
in cross functional areas that
are a Critical development step
for the Leadership and the Sr.
Executive roles.
Sr.
Executive
VP and Director
Upper Manager Level
Area Manager
Job
progression
may be
lateral as well
as vertical
in order to gain
the required
knowledge or
Competencies.
Leadership
Advancement in Internet, Product & Mkt Director requires progression through
several career stages, increasing proficiency in technical knowledge,
leadership competencies, cross functional roles and a broad mix of
experiences.
Mkt Research and Database Leader/ Catalog
and Content Leader / E-Commerce Leader/
Internet, Product & Mkt Director
Marketing Manager.
Import-Export and E- Business Mgr
Individual Contributor Level
Direct Marketing Coord.
Design and Communication Specialist
Data Base Cleaning Specialist
Data Processing Technician
Coordination
Mkt Research and Database Administrator
• Planeation
• Analysis and interpretation of results
• Strategic marketing research
• Analytical Thought
• Photodhop
• Office
• Excellence service
• Leadership Skills
• Projects Planning
• Effectiveness
• Data Analysis
• Decision Making
• Direct Marketing
• Management Skills
• Gustav Käser
•Leadership Skills
• Strategics Planning
• Projects Administration
• Web Site
• Effective communication
• Effective presentations
• Team work
• Personnel Handling
• Proccesses Handling
• Business Knowledge
• Market Investigation
• Gustav Käser
• Management Skills