Candice Arana has over 15 years of experience in healthcare administration and community outreach. She holds a Master's degree in Healthcare Administration and Bachelor's degree in Psychology. Her experience includes positions managing home care liaison programs, supervising community education efforts, and serving as a social services director and community support worker. She has a proven track record of developing strategic marketing plans, building partnerships, and increasing client referrals and census.
Mobango is one of world’s largest mobile apps stores, delivering over 1m downloads a day. Mobango engages with 40k developers globally, has 150k apps and 1m content pieces. Mobango is used by developers as a proven distribution platform for their apps. Mobango has won a number of recognitions including 2012 Red Herring Europe Award and by The Economist magazine for its scale and innovation.
In 2011, the City of San Pablo passed a resolution to transform all of its schools into Community Schools. As part of it’s implementation process, the Beacon Community Schools Initiative leads with establishing Health and Wellness Services as it’s foundation. Participants will learn about San Pablo’s journey in using data to help inform it’s funding strategies as well as leveraging resources to suppor the Health and Wellness needs of the children, youth and families in San Pablo.
Experienced health education graduate in planning, implementing and evaluating effective health programs.
Knowledge in the area of teen pregnancy prevention, HIV/AIDS prevention, and youth development.
Excellent customer service, communication (public speaking, presentations, group faciliation), and interpersonal skills.
I am interested in working in an area where I can positively and effectively exercise my acquired knowledge in community health; building meaningful relationships with clients & co-workers; educating adolescents on pregnancy and STD/HIV prevention, educating and promoting the importance of preconception health.
Specialties:
Customer service, HIV/AIDS education and promotion, group facilitation, program planning, program implementation, program evaluation, and rural health.
I am seeking to join an organization that is dedicated to public service and providing communities with much needed resources and assistance. I am a trained and licensed as a master's level social worker with a background in providing mental health and substance abuse counseling services, as well as case management social services to children, teens, adults, the elderly, the disabled and veterans. In addition to this I have experience in providing Field Instruction to begininig and advanced level practicum Social Work students.
Kind regards,
LaSonja Henry, LMSW, CADC
1. Candice Arana
7915 Twin Lakes Drive
Worden, IL 62097
(618) 304-9313
candyarana@msn.com
EDUCATION
Masters of Science, Healthcare Administration September 2012
Lindenwood University
Bachelor of Arts in Psychology,
Minor in Speech Communications August 2000
Southern Illinois University Edwardsville
EMPLOYMENT EXPERIENCE
Home Care Liaison- Outside Business Development April 2015-Current
Lutheran Senior Services
▪ Responsible for increasing client census for Home and Community Based
Service programs in Madison, St. Clair and Monroe counties
▪ Generate optimal referrals for programs through strategic marketing,
networking, and relationship building efforts with key medical professionals
increasing census base by 150% in 1 year
▪ Manage goals to maintain current efforts; pursue and generate new referral
leads to exceed goals
▪ Coordinate with referral sources, physicians, and patient’s family to complete
admission intake process and follow up per need base
▪ Educate and advise community members, potential clients and medical
professionals on Home and Community Based Services and LSS continuum of
care home services including Independent and Assisted Living
▪ Provide community health educational seminars monthly with Affordable
Housing clients within the LSS family and with other community partners
▪ Connect clients and customers to needed services including Outreach Social
Service Programs or other outside agency professional service needs
Community Education Supervisor Sept. 2012-Mar. 2015
Hospice of Southern Illinois
▪ Responsible for creating business development plan and execution for 16 bed
hospice home
▪ Supervised, supported and trained Community Education Liaisons in
community education territorial management
▪ Completed performance reviews; interviewed and assisted in hiring new staff
▪ Lead Community Marketing Intern Program and supervised Volunteer
Ambassador Program used for additional outreach visits to key accounts
▪ Managed budget for marketing expenses of the hospice home, coordinated
advertising efforts and analyzed its’ lead generation and effectiveness
▪ Worked with a team to create and execute print-social media pieces, and
website development; also helped to create a phone app for referral generation
▪ Collaborated with referral sources, physicians, and patient’s family to
complete admission intake process
▪ Continued all other duties listed below
2. Candice Arana
7915 Twin Lakes Drive
Worden, IL 62097
(618) 304-9313
candyarana@msn.com
Community Education Coordinator II Aug. 06-Sept. 2012
Hospice of Southern Illinois Edwardsville/Belleville, IL
▪ Created and maintained ongoing relationships with staff at nursing homes,
assisted livings, hospitals, senior living centers and physician offices in order to
increase top of mind awareness to generate referrals
▪ Increased referral base in Madison County every year with friendly competition
▪ Built contracts at new facilities and hospitals
▪ Averaged 10-15 speaking engagements a year with specific interest in patient
centered care, life stories, and hospice care
▪ Planned and orchestrated community awareness events; including Easter egg
hunt, Women’s Expo, Fall Festival, Parades, and Memorial Services
▪ Created the Madison Co. Network of Healthcare Professionals, monthly
meeting (Healthcare Networking Organization) currently held at Anderson
Hospital with attendance up to 60, Acting President for past 7 years
▪ 2010/11/12/14 Ambassador-Ed/Glen Chamber of Commerce
▪ Honorary member of Madison County Activities and Social Services Directors
Association; VP 09, Pres. 2010
Social Services Director Oct. 04-Aug. 06
Alhambra Care Center Alhambra, IL
▪ Built relationships with community based referral agencies; assisted in
strategic marketing efforts and performed admission screenings of residents
▪ Facilitated completion of resident intake contract, completed behavioral,
sexual, depression, and elopement risk assessments with residents
▪ Provided patient psychosocial support one on one and in groups needed to
cope with mental illnesses; collaborated with treatment team to determine
proper behavior tracking documentation and maintenance.
▪ Supervised assistants in maintaining patient accounts and transportation
schedule
Community Support Worker Nov 03-Oct-04
BJC Behavioral Health Bridgeton, MO
▪ Acted as a liaison for clients working with physicians, family members, and
other community agencies leading to increased mental health patient
medication compliance, completion of their growth in career, education and
family relationship goals and successful behavioral treatment management
goals
▪ Collaborated with Physicians and Clinical team members regarding clients’
progress and treatment goals
REFERENCES