1. Candace B. Hetzer
Operations Analyst
15 Marina Drive Newport News Va
Newport News, Va. 23608
757-472-5754 (C)
757-747-4099 (W)
Candace.Hetzer@act.nato.int
Career Highlights
Booz Allen Hamilton (April 2011-
Present)
Experimentation Analyst for the
Operational Experimentation Branch
of NATO Allied Command
Transformation (ACT)
Booz Allen Hamilton (February
2010- April 2011)
Policy Analyst for the Command
and Control (C2) Capability
Portfolio Manager (CPM) Future
Planning and Operations Branch
Preferred Systems Solutions
(2009- 2010)
Functional Systems Analyst-
Defense Transportation System
Management Reform Memorandum
Program
Lead analyst and experiment
designer for the Multinational
Capability Development
Campaign (MCDC) Countering
Autonomous systems Disruptive
Technology Assessment Game
(CUAxS DTAG)
Lead Analyst for the
Multinational Experiment 7 (MNE
7) Space Deterrence Effort
Concept Development Assessment
Game (CDAG)
Lead Analyst for the NATO
Information Management
Exercise (Phase I & II)
JFCOM Virtual Command and
Control Analysis Tool Suite lead
analyst and project lead
Lead analyst and project lead of
Multinational Experimentation,
Afghan Mission Network and APAN
and HARMONIEWEB crisis
management portals in support of the
C2 CPM Implementation Plan
-
Education: Old Dominion University, Norfolk, VA, Bachelor of Science Degree (2005)
Clearance: Secret
Training and Experience:
• Conducts analysis in the ACT experimentation program to include formulation of aims,
objectives, data collection plans, analysis plans, project plans, typology reports, baseline
assessments, appropriate concept development, solution finding, stakeholder analysis, risk
assessment, pre-mortem analysis and evaluation of operational benefits for the future capability of
NATO. (Present)
• Experienced in wargaming techniques and methodology to include Concept Development
Assessment Gaming (CDAG) and Disruptive Technology Assessment Gaming (DTAG).
• Conducts experiment design support to include formulation of experiment design, methodology
development, managing experiment resources and manning, scenario development, venue
selection and supports all aspects of experiment execution. Experienced in the conduct of post
experimentation event effectiveness and evaluations.

2. • Experienced in Facilitating Initial Planning Conferences (IPCs) Main Planning Conferences
(MPCs) and Final Planning Conferences (FPC) for successful planning and execution of
experimentation.
• Successfully completed Operational Analysis Facilitation Training courses. Facilitation training
teaches how to effectively lead a group to increase team effectiveness and improve processes to
reach innovative and valuable decision making.
• Successfully completed the Operational Analysis Alternative Analysis Techniques courses. The
Alta concept teaches the application of independent critical thought through various analysis
techniques and brainstorming tools to reduce risk and expand opportunities through improved
decision making. Trained to teach and facilitate the following techniques: affinity diagramming,
Pre-Mortem analysis, Morphological analysis, star bursting, stakeholder analysis and reverse
brainstorming.
• Worked as a functional systems analyst researching and coordinating in transit visibility and
performed pair wise system comparisons. Provided research and analysis of CONUS/OCONUS
government movements using (COTS) applications and programs.
• Performed evaluations for Decision Support tools such as Visual Command and Control Analysis
Tool Suite (VC3ATS), conducted research and wrote assessments of performance.
• Provided research and analysis in support of the C2 CPM for the J82 futures planning and
operations branch in support of C2 CPM. Key roles included researching military systems for
analysis and effectiveness and attribute and function comparison.
Experience Summary
Candace Hetzer is an associate (Feb 2010-present) currently working as an experimentation analyst serving
in the Operational Experimentation Branch to provide analysis to Allied Command Transformation (ACT)
Experimentation. Mrs. Hetzer is currently the lead analyst for the Multinational Capability Development
Campaign (MCDC) Countering Autonomous systems capabilities (CUAxS) across the NATO nations.
Previous work included analysis support to the Schriever Wargaming effort of Assured Access to the
Global Commons, analysis support to the limited objective experiment (LOE) to assess Strategic
Communication capabilities of NATO in Libya operations as well as lead analyst for the Space Domain
effort in the Multinational project series. Mrs. Hetzer received a prestigious letter of appreciation award
from Admiral Pottenger for her efforts and outstanding achievements which led to the successful
experiment results for NATO. Mrs. Hetzer has also led the analysis on the Operational Logistics Chain
Management Exercise (OLCM) and both phases of the NATO Information Management Exercise for
NATO Headquarters. Previous work at JFCOM included assisting in Developing the Joint Capabilities
Document (JCD), the USJFCOM J8 Standard Operating Procedure (SOP). She began research on the C2
Capability Delivery Increment (CDI) metrics and Program Objective Memorandum 2013 (POM -13)
Mission Analysis. She actively participated in all areas relating to the C2 CPM Implementation Plan (IP)
as a project analyst and Integrated Product Team (IPT) member. The (IP) Plan included extensive research
of information sharing forums and tools which included Multi-National Experiment 6 (MNE 6), Inter-
agency and Multi-national Information Sharing Architecture and Solutions (IMISAS), Multi-National
Mission Partners (MNMP), Joint Theatre Expeditionary C3 for Afghan Mission Network (JTE C3 AMN)
as well as data gathering and comparison on APAN, HARMONIEWEB and CIMICIWEB; and JFCOM
Virtual Command and Control Analysis Tool Suite Analyst/project lead (including assessment of system
capability, data base assessment, and metrics development).
Booz Allen Hamilton-2010 to Present
(April 2011-present) Candace Hetzer, an associate with Booz Allen’s Decision Analytics (DA) team, is
an operational analyst serving in the Operational Experimentation Branch in support of Allied Command
Transformation (ACT) predominately to support Multi-national Experiments. Current roles are to provide
analytical support to experimentation projects and benefit efforts for NATO’s future capability. As an

3. analyst team member she contributes to planning of experiments and quality control procedures and
coordinating efforts with other ACT and contract support.
• Currently lead analyst and experiment designer for the Multinational Capability Development
Campaign (MCDC) Countering Autonomous systems Disruptive Technology Assessment Game
(CUAxS DTAG) effort and supporting analyst for MCDC area products.
• Analysis support to the limited objective experiment (LOE) to assess Strategic Communication
capabilities of NATO in Libya operations. (August 2012-February 2012)
• Analysis support to the Schriever Wargaming effort at Nellis AFB in Nevada and focused on the
operational level of space and cyberspace for increased resilience of Space Capabilities. January
2012- May 2012)
• Lead Analyst for the MCDC Autonomous Systems Project area (AxS) to address policy
recommendations to the NATO nations for the employment of Autonomous Systems.(Feb.2013-
Dec. 2014)
• Lead Analyst for the NATO information Management Exercise to assess the employment of
selected information technology and knowledge management practices (KM) practices and tools
for NATO. (Mar. 2013 – Oct 2015)
• Experiment design support and analyst for the Operational Logistics Chain Management Exercise
during capable logistician. (Jan. 2012 August 2013)
• Lead analyst and experimentation support and design for the Concept Development assessment
game (CDAG) Space Domain effort in the Multinational project series. (Apr. 2011-Dec. 2012)
(February 2010- April 2011) Mrs. Hetzer previously filled the position of analyst in support of the J82
Future Planning and Operations branch. J82 supports the USJFCOM Joint Capability Development
Directorate (J8) by integrating, synchronizing and coordinating DoD C2 requirements and portfolio
investments using the DoD decision support processes: Joint Capabilities Integration System (JCIDS),
Programming, Planning, Budgeting and Execution (PPBE), and Defense Acquisition System (DAS). Mrs.
Hetzer provided data gathering and analysis of C2 capabilities, based on operational need, risk and cost, to
ensure investments in C2 align to Department strategic priorities and C2 capability requirements. Her
team’s analysis provided recommendations for current and future capability development to include
solution development and experimentation. In summary, Mrs. Hetzer provided data gathering and analysis
in support of the warfighter to help meet present and future C2 needs of the joint force.
Previous to Booz Allen Hamilton
As a Functional Systems Analyst for Preferred Systems Solutions (January 2009- January 2010) Mrs.
Hetzer assisted the Army (surface deployment and distribution command) in processing ocean carrier
logistics services for the Defense Transportation System Management Reform Memorandum Program
(MRM-15) Mrs. Hetzer provided research and analysis of CONUS/OCONUS Government movements to
ensure accurate, timely data to assist in the effort to achieve Total Asset Visibility.
Affiliations: Women in Defense (WID), American Association for Justice (AAJ) Decision Analytics (DA)
Project Management Institute (PMI)