- The document discusses issues facing small businesses in Canada during the COVID-19 pandemic such as declining confidence, high failure rates, and the impact on GDP. - It outlines government support programs for wages and commercial rent but notes many small businesses did not qualify or the requirements were too stringent. - Going forward, it suggests governments need to focus on supporting economic growth, helping businesses survive, improving infrastructure, and retraining programs to address job losses. Technology can help businesses with analytics, e-commerce, and automation.