1. CONSTANCE ANN BOKE
107 South Morgan Avenue
Wheaton, IL 60187
630-752-1722
OBJECTIVE
Senior Franchising Document Coordinator with more than 30 years’ experience, the past 22 years
with McDonald’s Corporation, Legal Franchise Practice Group. Major strengths in
organization/prioritization, detail-oriented work flow production, research, problem
solving/troubleshooting and the ability to work under pressure in a fast-paced deadline driven
environment. Excel in working independently, under very limited supervision, with vast computer
skills. A very personable and effective team player that takes pride in, and accountability for, all
aspects of coordinating legal administrative responsibilities.
PROFESSIONAL EXPERIENCE
McDonald’s Corporation, 2915 Jorie Boulevard, Oak Brook, Illinois
January 1, 2010 to Present
Support for Senior Director who oversees the Eastern United States Franchising Territories within
the Franchise Practice Group. Coordinate and draft all legal documents for the 4 regions. Work
closely with Real Estate Legal Department, Real Estate Accounting and Treasury to produce
Franchise Agreements, Operator Leases and all ancillary Assignment documents. Assist in specials
projects. Legal research on past and present franchises. Subject matter expert with regards to the
McDonald’s licensing system and all programs associated with mainframe licensing system.
Responsible for payment of Lien Search invoices, as well as Records Retention Coordinator for the
Franchise Practice Group
September, 2005 to December 31, 2009
Support for Managing Counsel who oversees the Franchise Practice Group. Coordinate and draft all
legal documents for the Chicago region. Assist in all specials projects. Assist in the coordination
and annual preparation and filing of the Franchise Disclosure Document required by the Federal
Trade Commission. Meeting planning, scheduling monthly departmental meetings and annual
reviews. Legal research on past and present franchises Prepare training materials and train all new
hires within the Franchise Practice Group. Subject matter expert with regards to the McDonald’s
licensing system and all ancillary programs associated with or plugged into the licensing system.
April, 2000 to September, 2005
Promoted to Senior Franchising Document Coordinator, National Franchising Department in April
2000. Provide ongoing support for National Franchising Managers and Franchising Director in the
production of legal documentation in all areas of Franchising. Work closely with Real Estate Legal
Department, Real Estate Accounting and Treasury to produce Franchise Agreements, Operator
Leases and all ancillary Assignment documents.
Ongoing support ensures that all current and prospective owner/operators receive the most current
Franchise Offering Circular (Federal Disclosure Document required by FTC). Prepare
correspondence and verify delivery of overnight mailings. Update the Licensing system (IMS) and
(CICS) with current terms of each transaction. Track all information from opening file to sending
file to permanent records utilizing docket system. Ensure that signed documents are received from
owner/operators prior to the effective date. Cross trained in all aspects of Franchising from
Acquisitions to Satellites.
Promoted to Administrative Coordinator in December, 1999.
Promoted to Administrative Secretary on August 1, 1995.
July, 1994 to August 1, 1995
Hired as Franchising Secretary for the Franchising Department. Provide support to National
Franchising Coordinator in the areas of Satellite Restaurants (new openings, rewrite of existing
satellites and closing of satellite locations), rewrite of Business Facilities Lease Agreements,
Business Facilities Lease Option Exercise Agreements and Miscellaneous Assignment documents.
Additional responsibilities included ongoing support to National Franchising Manager for the
Portland and Seattle Regions. Preparing and tracking information on store sales, sale between

2. operators, new store offerings, current franchise offering circulars, registered applicant packages and
general franchising information. Updating owner/operator personal and confidential mailing
addresses and registered applicant information on the computer system (IMS); and refund
registration fees for applicants that have been in the system prior to 1996.
National Education Training Group, Naperville, Illinois
November, 1990 to June, 1994
Promoted to Accounting Clerk for the Instructor-Led Training Department in 1992. Preparation of
all revenue accounting and vendor expense paperwork to be sent to the Finance Department.
Maintenance of extensive Excel spreadsheets for the department that assisted in the generation of
weekly forecasting reports. Responsible for maintenance of all course materials, duplication and
binding, and shipping to client locations prior to class dates.
Additional responsibilities included secretarial support for the Instructor-Led Training Department;
coordination of Training Management Workshops, including hotel/meeting room space, catering
needs, course materials, audio/visual needs; and maintaining course description catalog of 1600
courses offered on the instructor-led training curriculum.
Hired as Secretary for the Instructor-Led training Department in November, 1990.
Adia Personnel Services, Aurora, Illinois
April, 1989 to September, 1990
Long term temporary assignment with a major trucking company. Performed data entry of original
bills of lading into computer system to generate freight bills.
Additional responsibilities included updating delivery receipts status reports, filing original bills of
lading and preparing freight bills for mailing.
Accurate Word Processing, Oak Brook Terrace, Illinois
1984 to 1988
Word Processor for a small word processing company handling insurance claims and recorded
statements for a Risk Management Company.
KNOWLEDGE/SKILLS
Education: Glenbard East High School – Graduated June 1976.
2005 – 2010 attended College of DuPage to attain a 2 year AAS Degree in Paralegal Studies.
Current GPA = 3.93
Training: Seven Habits for Highly Effective People, McDonald’s Quality Management (MQM),
Managing Professional Growth Workshop, Stress Management Training, Time Management,
Professional Administrators Workshop, Diversity in the Workforce, Recognizing Differences,
Women’s Career Development, CPR/AED Life Saver Training certified through 2009.
Technology: Proficient in Word, Excel, Lotus Notes, Outlook, PowerPoint, Access, IMS, RMS,
CICS, CMS, Virtual Premise, and Team Connect, Sharepoint, Docusign
Affiliations: Loyal Order of Moose, Women of the Moose Chapter 1967, Lombard, Illinois. Active
on the Board of Officers for the Women of the Moose Chapter from 1995 to 2003. Past Offices held:
Audit Committee for 1998 and 1999, Chairperson of Audit Committee in 2000, Secretary Treasurer
in 2001-2002, Senior Regent in 2002-2003, Jr. Graduate Regent for 2003-2004, Past Regent 2004-
2005 earning the College of Regents Degree in June 2006.
Awards: 2001 McDonald’s President’s Team Award for the ERMS Project. 2004 McDonald’s
Support the Arches Award. July 2006 Legal Department Employee of the month. 2007 Legal
Department Legal Eagle Award.
References Available Upon Request