Business Planning
Writing a Business Plan
2
Frankie Lim S3_Writing a Business Plan - Part 2 1
Business Plan
Cover Page
Table of Contents
Executive Summary
Business Description
Industry Analysis
The Market
Development & Production
Sales and Marketing
Management
Financial Data
Frankie Lim S3_Writing a Business Plan - Part 2 2
Market Analysis
Normally follows the industry
analysis
Industry analysis focuses on the
broad business domain
Market analysis breaks the industry
into segments and focuses on a
specific segment (target market)
Better to serve a specific market
very well then to service all of it!
Frankie Lim S3_Writing a Business Plan - Part 2 3
Market Section
Describes a target market
Customers, competitors
How it will compete in the
marketplace
Potential sales & market share
(Marketing & sales section covers
marketing/sales functions)
Keep them separate
Frankie Lim S3_Writing a Business Plan - Part 2 4
Market Section
Like the industry analysis-
It defines the nature of the business
& the nature of the plan
i.e.forecast of sales impacts on the
firms manufacturing outputs, for
the marketing plan, how many
people to hire etc.
By understanding the market the
more it can match the product
Frankie Lim S3_Writing a Business Plan - Part 2 5
Market Analysis
Develops the product/services to
the needs of the users
Shows investors that the company
has a well thought out target
market
Understanding customers
Making sales, even with competition
Communicates potential in the
market
Frankie Lim S3_Writing a Business Plan - Part 2 6
Market Analysis
Latter factor important as-
Has to be consistent with the
goals of the organisation
Investors want to see
demonstration of sales and ROI
5 to 20 times the original
investment
Well developed marketing analysis
usually takes considerable time
Frankie Lim S3_Writing a Business Plan - Part 2 7
Market Analysis
Segment to determine your
customer
May have more than one
market in some cases
Describe both/all market
characteristics
Example ???
Frankie Lim S3_Writing a Business Plan - Part 2 8
Market Segmentation
If you have shown this in the
business plan recap here
If not- cover the basics
Describe market segmentation-
process of dividing market into
subsets
These must behave in the
same way or have similar
needs
Frankie Lim S3_Writing a Business Plan - Part 2 9
How to segment?
By different means-
Geographically, country, province
etc
Demographically, age, gender,
family size, income etc
Psychographic variables-personality,
life-style,values
Product type-varies by product
Frankie Lim S3_Writing a Business Plan - Part 2 10
Testing your assumptions
Homogeneity of needs & wants appear
within the segment
Heterogeneity of needs & wants exist
...
Business Planning Writing a Business Plan 2 Frankie .docx
1. Business Planning
Writing a Business Plan
2
Frankie Lim S3_Writing a Business Plan - Part 2 1
Business Plan
Production
Frankie Lim S3_Writing a Business Plan - Part 2 2
Market Analysis
analysis
2. broad business domain
alysis breaks the industry
into segments and focuses on a
specific segment (target market)
very well then to service all of it!
Frankie Lim S3_Writing a Business Plan - Part 2 3
Market Section
target market
marketplace
marketing/sales functions)
Frankie Lim S3_Writing a Business Plan - Part 2 4
Market Section
-
3. & the nature of the plan
firms manufacturing outputs, for
the marketing plan, how many
people to hire etc.
understanding the market the
more it can match the product
Frankie Lim S3_Writing a Business Plan - Part 2 5
Market Analysis
the needs of the users
has a well thought out target
market
market
Frankie Lim S3_Writing a Business Plan - Part 2 6
4. Market Analysis
-
h the
goals of the organisation
demonstration of sales and ROI
investment
usually takes considerable time
Frankie Lim S3_Writing a Business Plan - Part 2 7
Market Analysis
customer
market in some cases
characteristics
Frankie Lim S3_Writing a Business Plan - Part 2 8
5. Market Segmentation
f you have shown this in the
business plan recap here
- cover the basics
-
process of dividing market into
subsets
same way or have similar
needs
Frankie Lim S3_Writing a Business Plan - Part 2 9
How to segment?
-
etc
family size, income etc
-personality,
life-style,values
-varies by product
6. Frankie Lim S3_Writing a Business Plan - Part 2 10
Testing your assumptions
within the segment
between the segments
compared to differences across segments
members can be identified
the segment
profitable
Frankie Lim S3_Writing a Business Plan - Part 2 11
Mintel
segmentation methods in different
industries
7. industry, suppliers, distributors,
customers
Frankie Lim S3_Writing a Business Plan - Part 2 12
Selection
prospects
-
professionally & personally
market!
Frankie Lim S3_Writing a Business Plan - Part 2 13
Selection
firm to become an expert in a
particular area.
trends
8. Frankie Lim S3_Writing a Business Plan - Part 2 14
Market Size & Trends
assumptions
affected if you guess
available use Mintel/websites etc
to track size of industries &
segments
Frankie Lim S3_Writing a Business Plan - Part 2 15
A market that doesn’t exist
one store to assess the market
s of assumptions made
anchored to facts and sound analysis
9. time/budget constraints
Frankie Lim S3_Writing a Business Plan - Part 2 16
Buyer Behaviour
r in a given target market
accommodate customer needs
-social interaction
segmentation method i.e. an
understanding of a certain age group, &
or lifestyle segment
Frankie Lim S3_Writing a Business Plan - Part 2 17
B2B markets
Influencers in the DMU
(Decision making Unit)
10. on?
(time & effort)
Frankie Lim S3_Writing a Business Plan - Part 2 18
Competitor Analysis
competitors
different ways
Look for direct, indirect &
potential competitors
-a competitive
analysis grid/map to look for
issues/advantages
Frankie Lim S3_Writing a Business Plan - Part 2 19
11. Competitors
-offers a product/service similar to
yours
-close substitutes
-potential to move into
your market
and intensity of the competition
competitors
Frankie Lim S3_Writing a Business Plan - Part 2 20
Estimate Sales and Market Share
comparable product
tions when
estimating
Frankie Lim S3_Writing a Business Plan - Part 2 21
12. Multiplication method
willing to pay
stimate the size of the market
-ups often use a bottom up
approach-
expect
Frankie Lim S3_Writing a Business Plan - Part 2 22
Large segment
iPod while exercising
13. engage in wet sports who are iPod users
-% of people who would
be your product & how much they would
spend (sample)
Frankie Lim S3_Writing a Business Plan - Part 2 23
Market Analysis
methods
r ideas on the
plan
Frankie Lim S3_Writing a Business Plan - Part 2 24
Any Questions ???
Reflections
Frankie Lim S3_Writing a Business Plan – Part 2 25
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14. 8E827465-9933-4C22-8041-68D491BA74D1.JPG
BUSINESS PLANNING
WRITING A BUSINESS PLAN
Frankie Lim S2_Writing a Business Plan 1
Aims & Objectives
overview of the business plan (s)
steps of writing the business plan
Frankie Lim S2_Writing a Business Plan 2
Your plan should
product
15. ceived Value’
Frankie Lim S2_Writing a Business Plan 3
This research should enable you to:
sure that you are offering
Frankie Lim S2_Writing a Business Plan 4
Addressing the needs of your
audience
16. ad
a family business
Frankie Lim S2_Writing a Business Plan 5
Writing The Plan
business plan, and what do
they look for?
Frankie Lim S2_Writing a Business Plan 6
Executive Summary
beginning!)
helps formulate ideas
17. attention
h’
Frankie Lim S2_Writing a Business Plan 7
Elevator pitch
-10th floor!
customer?
Frankie Lim S2_Writing a Business Plan 8
Business Plans
18. directors, accountants, lawyers
-drawing from the
succession plan
d management
structure
Frankie Lim S2_Writing a Business Plan 9
Business Plans
Frankie Lim S2_Writing a Business Plan 10
Planning Templates
19. Frankie Lim S2_Writing a Business Plan 11
Cover page of Business Plan
cover page stamped confidential
author
mission statement
title page
Frankie Lim S2_Writing a Business Plan 12
Naming the Business
ome way the
market offering
20. - i.e.
Fat Man Tailors;
Weight Watchers’ Delights
-i.e. Kraft foods
companies - Ben & Jerry’s Homemade
Frankie Lim S2_Writing a Business Plan 13
Legal Issues
and trademarked, & internet domain
has been secured
–shows awareness
Frankie Lim S2_Writing a Business Plan 14
Business (Company) Description
22. Frankie Lim S2_Writing a Business Plan 16
Business Description
-define
normally?
an entrepreneur?
Frankie Lim S2_Writing a Business Plan 17
Business Description
solve?
customer?
competing products
Positioning over rivals
23. Frankie Lim S2_Writing a Business Plan 18
Business Description
Identified Changes
-no competition
Frankie Lim S2_Writing a Business Plan 19
Industry Analysis
24. similar product i.e. electronic
games, airplanes.
e, growth rate, structure,
financial characteristics
Frankie Lim S2_Writing a Business Plan 20
Industry Analysis
-
not the target market
r a particular time
market discussions &
Frankie Lim S2_Writing a Business Plan 21
Industry Analysis
25. plan i.e.
casts-justify numbers
Frankie Lim S2_Writing a Business Plan 22
Industry Analysis
- more women
entering business workforce
ustry made up of small companies
relatively low
-level of competition
Frankie Lim S2_Writing a Business Plan 23
26. Industry Analysis
c profile of target
market/customers
tastes and preferences
and weaknesses
-Kotler
Frankie Lim S2_Writing a Business Plan 24
Industry Analysis
advertising practices
rents and activity patterns
distribution
27. Frankie Lim S2_Writing a Business Plan 25
Industry Analysis
Frankie Lim S2_Writing a Business Plan 26
Any Questions ???
Reflections
Frankie Lim S2_Writing a Business Plan 27
BUSINESS PLANNING
Those who
28. “fail to plan”, “plan to fail”
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 1
Business Planning
• Producing a Business Plan is the single most
important aspect of an organization’s
activities
• The Plan demonstrates careful consideration
of all activities: way forward, threats,
opportunities have been analysed
• A formal document is essential if finance,
equity or grants are to be secured
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 2
Structure of planning
• Mission statement
• Vision statement
• Clarify organizational objectives
29. • Forecasts
• SWOT analysis
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 3
Business Planning
• Mission Statement
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 4
• What are our goods / service?
• What do our customers buy?
What do we do?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 5
30. Who are we?
Who do we do it for?
• We should be clear about who are we,
what are our values, our beliefs
• Whom do we serve?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 6
Where do we do?
What we do?
• This might refer to geography but it
might also refer to segments
• We must be clear about the areas we
wish to satisfy
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 7
31. • Money?
• Benefit to others?
• To make a living?
• Thrill?
• Status?
• Self-actualisation?
Why do we do it?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 8
• Processes
• Quality
• Differentiation
• Matching stakeholders’ values with
“quality”
• Are our values the same as our
customers’?
How do we do it?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts 9
33. • Social and public responsibility
• Resource utilisation
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
11
Forecasts
• Make assumptions regarding business
conditions and trends
• State them clearly
• Are they realistic?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
12
SWOT Analysis
• Strengths • Weaknesses
Product
Price
Place
Promotion
People
38. M
A
R
K
E
T
S
Existing
New
P R O D U C T S
Existing New
Marketing strategies – Ansoff Matrix
Frankie Lim
S1_Businesss Planning _ Essentials & Concepts
20
Research and Development
• What are R& D Policies?
39. • How much finance attributed to R & D?
• Does this fit with marketing strategies?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
21
Finance
• What are our current financial
resources?
• Are we currently profitable?
• How will any further
investment/expense affect our balance
sheet structure?
• Will we need external assistance?
• If so, which type will be best?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
22
Personnel
• Training needs analysis to ascertain
40. present level of skills
• What knowledge do our people have?
(Knowledge is different from skill!)
• What values do they have?
• Do they have the right attitude?
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
23
Management
• Skill / Knowledge, behaviour, values and
attitudes
• Leadership qualities
• Resource allocation
• Entrepreneurial Vision
• Disturbance handling
• Liaising
• Controlling
• Negotiating
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
42. Why Planning can Fail
• Lack of commitment
• Resistance to change
• Absence of clear objectives
• Failure to appreciate scope of plans
• Over-reliance on past experience
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
27
Why Planning can Fail
• Poor and inflexible control techniques
• Hostile external environment
• Lack of clear delegation
• BUT GOOD PLANNING WORKS!
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
28
Any Questions ???
43. Reflections
Frankie Lim S1_Businesss Planning _ Essentials & Concepts
29
Frankie Lim Guidelines for Business Plan Assignment Ideas
Conception - & Assessment 1
Entrepreneurship Assignment
Expectations
1. Conception
1. High ambition entrepreneurial quality
2. Justification of demand and potential
2. Description of venture and innovation
1. Key features – creativity and innovations
2. Key challenges and how these will be overcome
3. Presentation quality – effectiveness
1. Grammars, etc, visual quality
2. K.I.S.S. – 15 mins presentation
IMPORTANT POINTS TO NOTE:
Frankie Lim 2
44. A Proposed Entrepreneurial
Business Plan for a Food Catering
Business in Singapore
“ALL ASIANS DELIGHTS”
Best choice for home cooked Asian Foods
Submitted by:
Tan Chin Koo
Student No: XXXXXX
Batch Number: BIBD5 XXXX
Lecturer: Mr. Frankie Lim
Frankie Lim 3
Idea Conception
• Sources of Idea:
– Where do you get your ideas from?
– Examples: Personal Experiences and
feedbacks from friends
– Reports from Government and D.O.S
45. • Opportunities:
– What solutions do you provide to a problem?
– What added value to you provide to a
situation
Frankie Lim 4
Opportunities & Feasibility
Analysis
(Evidences/Citation of marketing/research sources)
• Market Size & Potential
– Current size (source)
– Trend and Potential (source)
• Market Segments
– Size & Potential of Key Segments
• Competitive Analysis
– 5 forces model
– Key competitors and strategies
46. Frankie Lim 5
Business Model
• Uniqueness & Competitive Advantages
– Creativity
– Innovativeness
• Target Market Segments
– Primary segment
– Secondary segment
• Positioning
– Value Proposition & Value Delivery System
– Product/Service offerings
Frankie Lim 6
Entrepreneur’s Background &
Resources
• Background
47. – Education
– Experiences
– Others
• Resources
– Financial
– Networks
Frankie Lim 7
Product/Market
(Emphasis place on “creativity” &
“innovation”)
• Description of Products/Services for each
target market served
• Areas of Differentiation
– Highlights the key differentiation
48. Frankie Lim 8
Marketing
(Emphasis place on “creativity”
& “innovation”)
• Product …………..
• Pricing …………..
• Place …………..
• People …………..
Note:
Visuals/Photos/Pictures
/Diagrams, etc, may be
included to provide
better support
Frankie Lim 9
Marketing
(Emphasis place on
49. “creativity” & “innovation”)
• Process ………….
• Physical Evidence ……
• Promotion …….
Note:
Visuals/Photos/
Pictures/Diagrams
, etc, may be
included to
provide better
support
Frankie Lim 10
Operation
• Location
• Layout
• “Make” or “Buy”
• Outsourcing
50. • Key requirements
– Equipment
– Plants
– Materials
Note:
Visuals/Photos/Pictures
/Diagrams, etc, may be
included to provide
better support
Frankie Lim 11
Organization
• Legal Structure
– Private Limited / Partnership,
etc
• Organization Structure
– Organization chart
• Management Team
– Background & Experiences of
51. key members
• Human Resources
– Policies
Note:
Visuals/Photos/Pictures
/Diagrams/Charts, etc,
may be included to
provide better support
Frankie Lim 12
Financials
• Key Assumptions
– Units to be sold
– Average selling price per unit
– COGS
– Other costs
• Pro forma income statements
– Sources of income
(products/services)
52. – Sources of profit (products/services)
• Projected break-even analysis
Note:
Visuals/Photos/Picture
s/Diagrams/Charts,
etc, may be included
to provide better
support
Frankie Lim 13
Financials
• Amount of investments required
• Sources of funds
– Self
– Investors
– Loans (sources)
• Applications of funds
53. • Projected cash flows
• Projected pay-back period
• Pro forma Balance Sheet
Note:
Visuals/Photos/Pictures
/Diagrams/Charts, etc,
may be included to
provide better support
Frankie Lim 14
Risks & Contingencies
• Types of Risks
– Market risks
– Product life cycle
– Competition
– Costs
– Others
• Contingencies
54. – Plan B
Note:
Visuals/Photos/Pictures/
Diagrams/Charts, etc,
may be included to
provide better support
Frankie Lim 15
Conclusion
• Summary of the plan
• Justifications to the business proposal
• Invitation to invest OR lend
• Thank the prospective investors / lenders
Frankie Lim 16
List of Appendices
• References
• Sources
55. • Financial statements
• Data / charts / Diagrams
Frankie Lim
Outline of a Business Plan
1
Sample Structure for an
Outline of a Business Plan
Prepared by: Frankie Lim
Frankie Lim
Outline of a Business Plan
2
Outline of a Business Plan (1 of 2)
I. Introductory Page
A. Name and address of business
B. Name(s) and address(es) of
principal(s)
56. C. Nature of business
D. Statement of financing needed
E. Statement of confidentiality of report
II. Executive Summary—Three to
four pages summarizing the
complete business plan
III. Industry Analysis
A. Future outlook and trends
B. Analysis of competitors
C. Market segmentation
D. Industry and market forecasts
IV. Description of Venture
A. Product(s)
B. Service(s)
C. Size of business
D. Office equipment and personnel
E. Background of entrepreneur(s)
V. Marketing Plan
57. A. Pricing
B. Distribution
C. Promotion
D. People
E. Process
F. Physical Evidences
G. Future Product forecasts
H.. Controls
Frankie Lim
Outline of a Business Plan
3
Outline of a Business Plan (2 of 2)
VII. Production Plan
A. Manufacturing process (amount
subcontracted)
B. Physical plant
58. C. Machinery and equipment
D. Names of suppliers of raw materials
VI. Operational Plan
A. Description of company’s operation
B. Flow of orders for goods and/or services
C. Technology utilization
VIII. Organizational Plan
A. Form of ownership
B. Identification of partners or principal
shareholders
C. Authority of principals
D. Management-team background
E. Roles and responsibilities of members of
organization
IX. Financial Plan
A. Assumptions
B. Pro forma income statement
C. Cash flow projections
59. D. Pro forma balance sheet
E. Break-even analysis
F. Sources and applications of funds
X. Assessment of Risk
A. Evaluate weakness(es) of business
B. New technologies
C. Contingency plans
XI. Appendix (contains backup material)
A. Letters
B. Market research data
C. Leases or contracts
D. Price lists from suppliers