Slide is about Business Environment KPI used to measure environmental and social sustainability performance of business

2. Carbon Footprint
Measure of total greenhouse gas (GHG) emission
in units of CO2 from product transportation
facilities, business flights, employee commuting,
and paper use in one-year period.

3. Water Footprint
It is an indicator of water use that looks at
both direct and indirect water use of a
consumer or producer.

4. Types of Water Footprint :
Green Water footprint : refers to consumption of water from
green resource like rainwater stored in soil or moisture
Blue Water footprint : consumption of surface and ground water
Grey Water Footprint : refers to pollution ,
defined as volume of fresh water required to assimilate (absorb)
the pollutant load based on existing water quality standard.

5. Energy Consumption
Measure of total energy consumption by industry like electricity
,energy from fossil (Coal, oil and natural Gas) resource.
provides insight to money saving and helping environment
Tracked by amount of energy purchased in a given time period.

6. Saving Levels Due to Conservation and
Improvement Efforts
It is measured by identifying number of project designed to
reduce the environmental effect of company and tracking
saving levels of greenhouse gas emission, water and energy
usage.

7. Waste Reduction Rate
It is minimizing difference between raw material purchased by
company and raw material used in finished good.
it causes disposal costs , consume time & money for waste
management
can cause pollution
Waste Reduction Rate = Waste produced in current period
Waste produced in previous period
X 100

8. Waste Recycling Rate
not possible to eliminate waste completely, companies
need to reuse or recycle waste to save costs & pollution
Waste Recycling Rate= amount of waste recycled or reused
total waste produced
X 100

9. Product Recycling Rate
Minimizing the environmental impact of products
produce or sell by reuse or recycle
responsibility of manufacturers
Product recycling rate= Amount of products recycled or reused
total products sold
X 100

10. Overall EquipmentEffectiveness (OEE)
OEE is a metric for measuring and monitoring how efficient your
manufacturing processes are.
OEE = Availability x Performance x Quality

11. Availability :
represents the percentage of scheduled time that the operation is available to operate
Availability = Operating Time / Planned Production Time
Performance:
measurement of speed at which the Work Center runs as a percentage of its designed
speed
do not consider Quality of product
Performance = Ideal Cycle Time / (Operating Time / Total Pieces)
Quality:
measurement good Units produced as a percentage of the Total Units Started
Quality = (Units produced - defective units) / (Units produced)

12. Item Data
Shift Length 8 hours = 480 min.
Short Breaks 2 @ 15 min. = 30 min.
Meal Break 1 @ 30 min. = 30 min.
Down Time 47 minutes
Ideal Run Rate 60 pieces per minute
Total Pieces 19,271 pieces
Reject Pieces 423 pieces
Planned Production Time = Shift Length – Breaks
= 480 -- 60
= 420
Operating Time = Planned Production Time - Down Time
= 420 – 47
=373
Availability = 373/420
= 88.81%
Downtime events :
maintenance delay, repair,
change of consumables,

13. Good Pieces = 19,271 – 423=18,848
Performance = (19,271 pieces / 373 minutes) / 60 pieces per minute=86.11%
Quality = = 18,848 / 19,271 pieces
= 97.80%
OEE = Availability x Performance x Quality
= 0.8881 x 0.8611 x 0.9780
= 0.7479 OR 74.79%

14. First Contact Resolution (FCR)
It is the percent of contacts that are resolved by
the service desk on the first interaction with the customer.
associated with levels of customer satisfaction
FCR = Number of contacts resolved initially
All incoming contacts