Building smarter secure and effective collaboration with power platform and azure ai

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This document discusses building smart collaboration using Microsoft Teams, Power Platform, and Azure AI. It provides an overview of the Power Platform for building applications and bots, discusses using AI principles to develop models and virtual assistants, and provides examples of how these tools can be used for various business cases and scenarios like knowledge management, automation, and virtual assistance. Security approaches are also outlined when integrating these solutions.

Technology

BUILDING SMARTER, SECURE AND
EFFECTIVE COLLABORATION WITH
MICROSOFT TEAMS, POWER
PLATFORM AND AZURE AI
Asish Padhy

@AsishPadhy
HELLO, HOLA,
NAMASTE,
NI HAO…
Tech Lover and Enthusiast
14+ years of building solutions
Architect and Developer in M365, Azure,
AI and lot many ...

@AsishPadhy
SMART COLLABORATION
Working together effectively while learning better ways to improve
Identifying things to do together and faster
Decreasing redundancy
Decreasing administration overhead
Consider integrations as your starting point
Smart Applications

@AsishPadhy
APPROAC
H
Business Process
Understanding
Lots of Data to Learn from
Intelligence Model
AI

@AsishPadhy
SMART COLLABORATION TOOLS
POWER PLATFORM : START OF
JOURNEY
EXTENSIONS :
BUILD WITH EFFICIENCY
BOTS :
CONVERSATIONAL
COMPANION
VIRTUAL ASSISTANTS :
ENTERPRISE COMPANION

@AsishPadhy
AI DESIGN PRINCIPLES
Model
Train
Test
Implement

@AsishPadhy
POWER
PLATFO
RM
START
OF THE
JOURNE
Y
AI BUILDER POWER
AUTOMATE
VIRTUAL AGENTS
@AsishPadhy

@AsishPadhy
POWER
PLATFORM DEMO
@AsishPadhy

@AsishPadhy
POWER
PLATFORM
BUSINESS
CASES AND
SCENARIOS
Cases
Provide ownership to Business Users
Focus on business acumen than technical
knowhow
Flexible control on Users and permissions
Scenarios
Finance reporting
Inventory and Asset Management
Booking and Planning
@AsishPadhy

@AsishPadhy
EXTENSIONS
BUILD WITH
EFFICIENCY
@AsishPadhy
QUICK REACH SEARCH
INFORMATION
COMMANDS
DRIVEN

@AsishPadhy
BOTS
CONVERSATI
ONAL
COMPANION
@AsishPadhy
SPECIFIC BUSINESS
REQUIREMENT
CONVERSATIONAL
FLOW
TEXT / FILE BASED

@AsishPadhy
EXTENSIONS AND
BOTS DEMO
@AsishPadhy

@AsishPadhy
BOTS AND
EXTENSION
S
BUSINESS
CASES AND
SCENARIOS
Cases
Replicating human centered experience
Extend to automate business processes
Operate across multiple systems and
applications
Scenarios
Service Desk / Knowledge Base
Automatic tracking scenarios
Smart Forms and workflows
@AsishPadhy

@AsishPadhy
VIRTUAL
ASSISTANT
S
ENTERPRIS
E
COMPANIO
N
@AsishPadhy
ENTERPRISE
INTEGRATED BOT
EXTENSIBLE WITH
SKILLS
BUSINESS MODEL
INTENSIVE

@AsishPadhy
VIRTUAL ASSISTANTS
COMPONENTS

@AsishPadhy
VIRTUAL ASSISTANTS DESIGN
FLOW
•Knowledge
Sources
•Channels
•User Inputs
•Skills
Define
•Virtual
Assistant
•QNA Maker
•Custom
Skills
Build
•Azure
Hosting
•Channel
Hosting
•AI Hosting
Deploy

@AsishPadhy
SMART
SECURITY
Teams
App Permission Policies in Teams Admin Center for deploying app
Control permissions to install apps for each team
Share the same ID and secret
Authentication
Use Azure AD App to authenticate specific api access policies for e.g. MS
Graph
Add OAuth connection settings in Bot for specific access endpoints
Power Platform environment permission to differentiate user roles for build
and production
Power Platform data connector policies to control access to connectors
Power Apps and Power Automate provide more security while sharing the

@AsishPadhy
HELPFUL RESOURCES
AI Builder
https://docs.microsoft.com/en-us/ai-builder/overview
Azure Bot Service Documentation
https://docs.microsoft.com/en-au/azure/bot-
service/?view=azure-bot-service-4.0
Bot Framework Emulator
https://github.com/Microsoft/BotFramework-Emulator
Cognitive Services
https://docs.microsoft.com/en-gb/azure/cognitive-services/

@AsishPadhy
THANK YOU !!
Asish Padhy
Twitter
@AsishPadhy
LinkedIn
https://linkedin.com/in/asishpadhy
Blog
https://asishpadhy.com

The document provides an overview of Microsoft Teams virtual assistants and their components. It discusses how bots integrate with Teams, defines virtual assistants as customizable and extensible bots, and outlines the design flow including defining skills, building with services like LUIS and QNA Maker, and deploying. It then demonstrates a virtual assistant, discusses skills and common use cases, and provides tips for implementation.

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Building smarter secure and effective collaboration with power platform and azure ai

1. BUILDING SMARTER, SECURE AND EFFECTIVE COLLABORATION WITH MICROSOFT TEAMS, POWER PLATFORM AND AZURE AI Asish Padhy

2. @AsishPadhy HELLO, HOLA, NAMASTE, NI HAO… Tech Lover and Enthusiast 14+ years of building solutions Architect and Developer in M365, Azure, AI and lot many ...

3. @AsishPadhy SMART COLLABORATION Working together effectively while learning better ways to improve Identifying things to do together and faster Decreasing redundancy Decreasing administration overhead Consider integrations as your starting point Smart Applications

4. @AsishPadhy APPROAC H Business Process Understanding Lots of Data to Learn from Intelligence Model AI

5. @AsishPadhy SMART COLLABORATION TOOLS POWER PLATFORM : START OF JOURNEY EXTENSIONS : BUILD WITH EFFICIENCY BOTS : CONVERSATIONAL COMPANION VIRTUAL ASSISTANTS : ENTERPRISE COMPANION

6. @AsishPadhy AI DESIGN PRINCIPLES Model Train Test Implement

7. @AsishPadhy POWER PLATFO RM START OF THE JOURNE Y AI BUILDER POWER AUTOMATE VIRTUAL AGENTS @AsishPadhy

8. @AsishPadhy POWER PLATFORM DEMO @AsishPadhy

9. @AsishPadhy POWER PLATFORM BUSINESS CASES AND SCENARIOS Cases Provide ownership to Business Users Focus on business acumen than technical knowhow Flexible control on Users and permissions Scenarios Finance reporting Inventory and Asset Management Booking and Planning @AsishPadhy

10. @AsishPadhy EXTENSIONS BUILD WITH EFFICIENCY @AsishPadhy QUICK REACH SEARCH INFORMATION COMMANDS DRIVEN

11. @AsishPadhy BOTS CONVERSATI ONAL COMPANION @AsishPadhy SPECIFIC BUSINESS REQUIREMENT CONVERSATIONAL FLOW TEXT / FILE BASED

12. @AsishPadhy EXTENSIONS AND BOTS DEMO @AsishPadhy

13. @AsishPadhy BOTS AND EXTENSION S BUSINESS CASES AND SCENARIOS Cases Replicating human centered experience Extend to automate business processes Operate across multiple systems and applications Scenarios Service Desk / Knowledge Base Automatic tracking scenarios Smart Forms and workflows @AsishPadhy

14. @AsishPadhy VIRTUAL ASSISTANT S ENTERPRIS E COMPANIO N @AsishPadhy ENTERPRISE INTEGRATED BOT EXTENSIBLE WITH SKILLS BUSINESS MODEL INTENSIVE

15. @AsishPadhy VIRTUAL ASSISTANTS COMPONENTS

16. @AsishPadhy VIRTUAL ASSISTANTS DESIGN FLOW •Knowledge Sources •Channels •User Inputs •Skills Define •Virtual Assistant •QNA Maker •Custom Skills Build •Azure Hosting •Channel Hosting •AI Hosting Deploy

17. @AsishPadhy VIRTUAL ASSISTANT S BUSINESS CASES AND SCENARIOS Cases Cumulative Bots Experience tailored to your brand Conversational Assistant across broad range of applications Personalized to Users and brand Scenarios Self paced assistant Organizational Bot Helpdesk Wizzie Speech or Voice enabled @AsishPadhy

18. @AsishPadhy SMART SECURITY Teams App Permission Policies in Teams Admin Center for deploying app Control permissions to install apps for each team Share the same ID and secret Authentication Use Azure AD App to authenticate specific api access policies for e.g. MS Graph Add OAuth connection settings in Bot for specific access endpoints Power Platform environment permission to differentiate user roles for build and production Power Platform data connector policies to control access to connectors Power Apps and Power Automate provide more security while sharing the

19. @AsishPadhy HELPFUL RESOURCES AI Builder https://docs.microsoft.com/en-us/ai-builder/overview Azure Bot Service Documentation https://docs.microsoft.com/en-au/azure/bot- service/?view=azure-bot-service-4.0 Bot Framework Emulator https://github.com/Microsoft/BotFramework-Emulator Cognitive Services https://docs.microsoft.com/en-gb/azure/cognitive-services/

20. @AsishPadhy THANK YOU !! Asish Padhy Twitter @AsishPadhy LinkedIn https://linkedin.com/in/asishpadhy Blog https://asishpadhy.com

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