The document discusses building a loyal returning audience for publishing websites. It finds that quality content on important topics receives higher engagement than clickbait. Websites fall into two categories: those with 75% of visitors from external links who need to increase time on site, and those with 75% from the homepage who need more new visitors. Engaging content that keeps visitors on site for longer, like 3 minutes rather than 1 minute, greatly increases the chance they will return. The best referrers and homepage visitors tend to return most often and read the most articles. The new Chartbeat Publishing product can help analyze traffic data and referrers to optimize content and build a loyal, returning audience.