You probably remember the last time you received feedback from your boss. When was the last time you received feedback from a peer? Research shows that peer-peer feedback is one the most effective ways to shape the culture and create a Great Place to Work. Yet, it is also one of the most under-utilized. We use Focused Feedback as a tool to make a habit of peer-peer feedback.

1. Our
Key Results
Our Cultural
Beliefs
Ask: “What feedback do
you have for me?”
Here’s where
I feel you
demonstrate…
Here’s where
I feel you could
demonstrate…
even more
Say: “Thanks for the
feedback!”
Request
Request
RespondRespond
(APPRECIATIVE) (CONSTRUCTVE)
1
4
2 3
Focused Feedback
I would like to meet with:
Focused Feedback IS…
• Feedback given around the Key Results.
• Feedback that is focused on how people
demonstrate the Cultural Beliefs.
Focused Feedback IS NOT…
• General feedback of a non-specific nature.
• A dialogue in which the person offering
feedback is forced to provide examples in
order to legitimize their perspective.

2. Focused Feedback Exercise
Cultural Belief:
1
2
3
4
Ask: “What feedback do you have for me?”
Say: “Thanks for the feedback!”
Record appreciative feedback.
Record constructive feedback.