The Cortana Skills Kit opens up new opportunities for businesses to reduce costs, improve customer service, and drive revenue. This session shows how you can combine the Cortana Skills Kit together with Microsoft AI services in B2C, B2B, and line-of-business scenarios.

3. Agenda
Q & A

5. The Cortana Skills Kit can help you easily create
Build your own skill at developer.microsoft.com/cortana
Starting now, you can reach 60M+ Cortana users in the U.S. Other markets coming in the future

6.  People centric
 Intent based
 People are more and more on the go:
consider voice first, screen second

7. B 2 C
• Domino’s
• Expedia
• Stubhub
B 2 B
• Tact
• Office
B 2 Employee
• Internal Time Away
• Internal Shuttle

10. Agenda
Intro
Call to Action
Q & A

11. • Define & design your scenario
• Create basic skill
• Enhance your skill
• Add Authentication
• Deploy your skill

13.  Natural Language
Understanding
 Rich Bot Framework Cards
 App Launching & Deep
Linking
• User Profile & Contextual
Information
• Integrate Intelligent Services
T6972: Advanced LUIS models enabling rich
query support in bots and Cortana skills

15. Cortana Connected Account


Bot Framework Sign-in Card
•
•

Coming Soon!

17. World
Group
Self

21. Agenda
Intro
Creating a Business Skill
Call to Action
Q & A

23. B8010 Bot capabilities, patterns and principles
B8903 Open Q&A: Artificial intelligence tools for developers
B8030 Cortana skills development: Get started
B8029 Cortana advanced language and voice skill design
T6974 Advanced architecture and development practices when engineering Cortana skills for multiple device types
T6972 Advanced LUIS models enabling rich query support in bots and Cortana skills
P4063 Authentication in Cortana Skills
P4074 Using QnA Maker to quickly create a FAQ bot
P4070 Managing bot dialogs in Node.JS
P4075 How to implement a bot to human handoff
P4160 Bot Analytics Dashboard
P4114 Bot conversations for apps
T6046 Leveraging Cortana user knowledge to personalize your Cortana skill May 12th 11:00am Tech Talk B

24. 145M+ monthly active users
Why Cortana skills?
Easily create skills from bots
They are awesome!
Users can access skills wherever and
whenever
Enables you to personalize your skills
for the user