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bsnl 3 g questionaire
1. 1.how would you came to know about bsnl 3g?
A) tv adds b)hordings c)news papers D) others
2. Is any bsnl marketing executive personally meet you to tell about bsnl 3g?
Yes no
3.which factor motivated you to use bsnl 3G?
a)friends b)colleagues c)family members d) others
4.Do you find the product easy to handle?
a) Yes b) No
5. How advanced do you find the technology of our product?
a) Very advanced b) Advanced c) Normal d) Not so advanced e) Outdated
6.what is the most attaractive feature of bsnl 3G?
a)video calling b)high speed internet c)price D)others
7.What is the least attractive factor about our product?
A)price b) network c) services d)others
8. do you find the price of the product reasonable?
a)Yes b) no
9.do you prefer 3G services ?
Yes no
(If yes )
10.what is the reason for prefering bsnl 3 G?
a)price b)network c)services d)others
2. (if no)
11.what is the reason for rejecting bsnl 3 G?
A) lack of network B)price of 3 G hand set C)3G call prices D) others
12. have u ever used similar type of services of anthor brand?
a) yes b) no
14. do you satisfied with our bsnl 3 G?
a) yes b) no
15.How would you rate the attractiveness of our product?
a) Very attractive b) Attractive c) Neutral d) Not attractive at all
16 how would you rate your exoerience of using our product?
A)excellent b0good c)bad d)terrible
17.Would you like to use our product again?
a) Yes b) No
18. Would you recommend our product to your friends or relatives?
a) Yes b) No
19.what is the main problem faced by you in bsnl 3G?
______________________________________________________________________
______________________________________________________________________
20. Any
suggestions___________________________________________________________
______________________________________________________________________
______________________________________________________________________
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3. 1.
2. Do you find our product touch sensitive?
a) Yes b) No
3.
4
5. a) Design
b) Handling options
c) Installation options
d) Technology
e) Price
f) Other
6.
7.
8.