The document promotes a customer satisfaction solution called Happy or Not that collects feedback from customers. It claims to collect over 150 million feedbacks and up to 20x more feedback than other solutions. It cites a testimonial from a company that saw increased customer satisfaction correlate with increased profits. The solution aims to help companies capture the voice of 20% of their customer base and see a 10% yearly increase in customer satisfaction.

1. Improve customer
satisfaction and
increase profits
RETAIL HEALTHCARE SERVICES TRANSPORTATION HR
Find Your Regional Sales
representative at:
www.happy-or-not.com
Over
150,000,000
feedbacks
collected!
Up to 20x
more
feedback
vs. other solutions
“We see a close correlation
between increased customer
satisfaction and increased
conversion rate, proving that
customer centrism is a major
factor in increasing bottom
line results..”
Magnus Feldt,
Elkjop, a division of
Dixons Carphone
Serving more
than 1,500
industry-leading
clients,
worldwide!
Contact us!
Know how well you
perform to your
service promise
Capture the voice
of 20% of your
customer base
10% increase in Customer Satisfaction per year
Get the insight. Gain the advantage.
Guaranteed Improvement
of your Customer & Employee
Satisfaction

2. Intelligent Reporting
Service
To-the-hour, comparative and trending
data, with automated email reports
(day/week/month) plus Net Promoter Score
compatibility, via our cloud-based service.
Customer Interaction
Reports
Share your improvement results via our ready
made reports. Motivates staff to offer the best
service experience every day, and customers to
engage with and trust your brand.
Feedback Collecting
Smileys
Smiley Terminals: wireless and self-standing,
no cables, no internet, and no power needed.
Web Smileys: simple to place on your website,
easy-to-change survey questions.
Comprehensive
Get a full overview of your
company’s customer
satisfaction performance by
measuring both your physical
and digital environments.
Approachable
User-friendly and inviting,
it is easily incorporated into
any business environment,
encouraging interaction
from your customers.
Certainty
Continuous insight into
your actual customer service
performance. Collect real
feedback from your
customers in big volumes.
Effective
Follow your results and make
strategic improvements.
Share your success, and see
your business grow.
Learn
Inspire
Listen
Please rate our website
HAPPYORNOT
Easy-to-use,
implicit, and
anonymous
Monitor
performance,
create change
Enhance
reputation
and loyalty

3. Improve customer
satisfaction and
increase profits
RETAIL HEALTHCARE SERVICES TRANSPORTATION HR
Find Your Regional Sales
representative at:
www.happy-or-not.com
Over
150,000,000
feedbacks
collected!
Up to 20x
more
feedback
vs. other solutions
“We see a close correlation
between increased customer
satisfaction and increased
conversion rate, proving that
customer centrism is a major
factor in increasing bottom
line results..”
Magnus Feldt,
Elkjop, a division of
Dixons Carphone
Serving more
than 1,500
industry-leading
clients,
worldwide!
Contact us!
Know how well you
perform to your
service promise
Capture the voice
of 20% of your
customer base
10% increase in Customer Satisfaction per year
Get the insight. Gain the advantage.
Guaranteed Improvement
of your Customer & Employee
Satisfaction