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Managing     CONTENT
             President’s Letter  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P2


the Chain    Managing the Chain  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P3

             Meeting the new president of the P-Division  .  .  .  .  .  . P5

             Keeping the ideas flowing  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P7

             GEA engineers in the line of fire  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P9

             On Time - On Budget  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P10

             More intelligence in the system  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P11

             Quenching the Spanish thirst  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P12

             Innovation goes on and on at GEA Courtoy  .  .  .  .  .  .  . P13

             Innovation contest 2009  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P15

             Exhibition Calendar  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P17

             Lotus Notes Tricks  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P17

             A spot of culture  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . P17




BROADSHEET                                                     P-Division Staff Newsletter
                                                                                Edition 13, October 2008
P       President’s Letter




  President’s Letter                                                       By Anders Wilhjelm




                                                                     I do not intend to make anybody nervous, but simply
                                                                     emphasize that the market environment, which our
                                                                     companies are operating within, has become more uncertain.
                                                                     We therefore have to act with caution; both concerning
                                                                     general costs spending and adding more staff.

                                                                     Our longer term growth prospects are still very positive, so I
                                                                     expect this to be a temporary situation. This favorable growth
                                                                     position has recently been confirmed by Boston Consulting
                                                                     Group (BCG), who has been engaged by GEA Group to
                                                                     estimate all the divisions’ growth opportunities. BCG
                                                                     estimates an average annual growth of more than 3 percent
                                                                     before inflation for the P-Division markets – not bad at all!
   Dear Colleagues
                                                                     A very different topic, which I need to draw your attention
   In the June edition of Broadsheet, I informed you that the        to is work safety. We recently had a very sad experience with
   prospects for 2008 were looking very good. I am happy to          an Indian contract worker, who fell from a crane in our
   inform you that this is still the case. We started 2008 with a    workshop and passed away. It was quite clear that the safety
   strong backlog, and this is one of the key reasons, why this      standards of our contractor were inadequate. Irrespective
   year will be another strong year. However, over the last          of it being a contractor working on our site or our own
   several months we have started to see a slight reduction in       personnel, I cannot stress enough how important work safety
   economic activity. With the financial crisis and the global       is to me. A fatality is obviously completely unacceptable.
   economy cooling, it will be surprising, if we are not affected.   Further, we owe it to the families of P-Division employees
   Some of our customers are reviewing their investment              that they can be sure we do our utmost to take good care of
   budgets, and I expect our order intake to be negatively           our staff. I expect everybody to always prioritize work safety
   affected until mid 2009. So far, it hasn’t been anything          – this is a common responsibility, it is common sense, and
   dramatic, as many of our customers are fortunately in less        the only proper way to behave.
   sensitive industries like food production.
                                                                     As always, the editors of Broadsheet, Henrik Bertelsen and
   The situation we are in right now does, however, require us       Erik Nielsen, are available and open to idea’s or comments for
   to be more conscious of cost. I would like all to keep this in    future issues of Broadsheet.
   mind and challenge yourselves when we spend money.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – President’s Letter                                              <   <   >   2
C      Cover Story




  Managing the Chain                                                                       By Steve Jordan
                                                                                                                                                 Erik Simoni Lomholdt
                                                                                                                                                  Supply Chain Director
                                                                                                                                            Process Engineering Division




                                                                                                             At first sight, Supply Chain Management is very
                                                                                                             simple. It’s just managing the process of
                                                                                                             providing goods and services from suppliers to
                                                                                                             customers – and adding some value along the
                                                                                                             way. It shouldn’t be difficult and, in general,
                                                                                                             companies handle the job pretty well. But when
                                                                                                             the money involved approaches 1 billion Euros,
                                                                                                             as it does in the P-Division, a few economies
                                                                                                             and efficiencies can make a huge difference to
                                                                                                             the profit and loss account.

                                                                                                             Erik Simoni Lomholdt is the Supply Chain Director for the
                                                                                                             P-Division. He believes that by looking closely at the way
                                                                                                             information is handled – or rather the process - in the
                                                                                                             single projects, the P-Division companies can make
                                                                                                             impressive savings.

                                                                                                             “By working on the process between sales, engineering and
                                                                                                             procurement, I hope we should be able to make significant
                                                                                                             changes,” he explains. “The aim is that it should amount to
                                                                                                             a significant number of Euros every year, all of which is
                                                                                                             reflected in the company’s profits.” Erik also explains that
                                                                                                             there is an additional benefit by achieving a reduction of the
                                                                                                             Cost of Sales (COS). “If we can achieve a reduction in the cost
                                                                                                             of the goods, we buy in through implementing better supply
                                                                                                             chain structures, processes and decision making; we can
                                                                                                             make an effect on profits.”

                                                                                                             Erik is modest in his planning, but thinks that the program
                                                                                                             could be adding overall to the EBIT (Earnings Before Interest
                                                                                                             and Tax) of the division. Add to this the additional benefit
                                                                                                             these management efficiencies will create in terms of         …

BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Managing the Chain                                                                                   <   <   >   3
C       Cover Story

   …Managing the Chain




   enhanced customer service – and the program looks                each workshop, delegates will be asked to work through            potentially significant. “Improving the bottom line is the
   promising from the start.                                        ‘real-life’ examples to map the process from order through to     main aim of any business, and it’s often very hard to do. I
                                                                    delivery. Then the participants will identify the difficulties    believe the Supply Chain Initiative will demonstrate the
   The main thrust of the Supply Chain Initiative, he’s             they see from their point of view. “That’s when everything        beneficial effect of efficient communication within the
                                                                                                                                                                                 <
   proposing, is to bring together key people from selected         starts to get a bit heated with some thinking they are right,”    process in the most positive way - profit.”
   companies within the division, including sales people,           Erik says. “After a few days of reflection time, we come back
   engineers and procurement professionals, to create a             to the room with a broadened view. We can see each other’s
   constructive dialogue that will make sure all their respective   point of views and then start working to solve the problems.
   talents are used to the full. “The problem is often one of       People suddenly realize that they are duplicating work, and
   communication,” explains Erik. “We know that our people          that their communication problems can be solved.” Erik adds
   are amongst the best in the business, so we want to make         one important and often overlooked fact about this type of
   sure that they understand what others can do for them, so        problem-solving workshop: despite the seriousness of the
   they can use their own talents in the most productive way.”      subject everyone enjoys the experience. “It is tough, it is
                                                                    down to earth, but it’s great fun,” he says.
   “In general the Supply Chain is working well; however, there
   are opportunities to remove waste. It happens that people just   The proposal has been approved by the P-Division Board of
   stick to accepted practice, ‘because it used to be like this’.   Directors. Erik’s plan is to start off the initiative using two
   When we bring people together from all parts of the organi-      companies as examples – to show the value: most likely GEA
   zation, experience is exchanged and new ideas are brought        Niro and GEA Process Engineering China. “The two
   up that may result in a more effective working process”.         companies are completely different. China has a higher
                                                                    percentage of COS and a lower level of engineering cost. GEA
   Our intention is to make sure everyone understands each          Niro, by contrast, has a higher engineering input, so we will
   other’s problems, tasks and skills and help the team emerge      be able to demonstrate the benefits in time efficiency and the
   with the best solutions for the company and customer alike.”     effects on COS. Together they should provide us with a good
                                                                    benchmark, from which to judge the work we have achieved.”
   He’s planning on doing this through a series of workshops
   involving 10-15 top performers - from sales, engineering,        Throughout the initiative resources employed will be kept to
   procurement, logistics and after sales - from selected           a minimum. Each workshop will involve just one company.
   companies within the P-Division. Due to resources not every      Even then, performance will need to be monitored closely
   company will be invited to take part in the beginning; only      and benchmarked against other GEA companies. Erik
   those with the biggest spend on either engineering or COS –      estimates that each individual will need to invest +20 hours
   and only those giving their consensus to the program. At         to work through the program. However, the benefits are




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Managing the Chain                                                                                                  <   <     >   4
H       Human Resources


  Meeting the new president                                                                                                   Anders Wilhjelm
                                                                                                                                      President


  of the P-Division                                    By Natasja Engholm
                                                                                                                    Process Engineering Division




     At age 42 he already has a very impressive
     resume in the global business world. But the
     new president of the P-Division and GEA Niro,
     Anders Wilhjelm, takes a very respectful
     approach to his new position and has no
     intentions of making any radical changes.

     It has now been four months since, the new president of GEA
     Niro and the P-Division, Anders Wilhjelm, entered the seat of
     his new job on the 5th floor at the P-Division’s headquarter in
     Copenhagen. He describes his first months as head of the
     division as very good and particularly the quality of the
     employees has been a positive experience for him. With a
     background as divisional president in Danish company
     Danisco, an important world player in the business of food
     ingredients, enzymes and bio-based solutions, Anders
     Wilhjelm had knowledge and experience, which made him a
     relevant candidate, when Niels Graugaard left the job for a
     position as Chief Operating Officer of GEA Group AG.

     “I have previously worked with clients in the food & beverage
     industries, as well as non-food areas, so I’m familiar with
     many of the P-Division’s customers,” Anders Wilhjelm says.

     However, it was not exactly written in the cards that Anders
     Wilhjelm would end up being the president of a multi-
     national corporation. He was born and raised on a farm, and
     when he had to make a choice of career, he chose the path of
     forestry, which he studied at the Faculty of Life Sciences at
     Copenhagen University. Still, he had always been drawn to
     the world of the business community, and ever since
     he graduated in 1993, he has been working for large  …

BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Meeting the new president of the P-Division                                  <   <   >   5
H       Human Resources

  …Meeting the new president of the P-Division




   corporate businesses like Carlsberg, McKinsey and recently      The new president of the P-Division is a strong supporter of
   Danisco. Even though he has many years of experience in the     the Ideas & Improvement (I2M) program, which was                  FACTS - Anders Wilhjelm
   field, Anders Wilhjelm sees his position as president for the   launched last year. He therefore encourages people to bring
   P-Division as a terrific challenge.                             forward any good idea they may have.

   “There are few jobs as exciting as this in Denmark”, he says.   “Ideas should not just be brought up by the managers. The
                                                                   P-Division companies are decentralized, and we should not
   “GEA Process Engineering is an efficient and financially        fall into the ditch of thinking that decisions are made better
   healthy corporation with a good reputation and a great level    at the top. We must work through a strong group of local
   of ambition. So far, I have not been disappointed.”             leaders, as well as listen to other employees and expect
                                                                   initiative and ownership of all. The P-Division has so many
   Bring forward your ideas                                        good and talented employees. We have a good business
   One of the challenges Anders Wilhjelm will face is the way      running, but we need to continue our growth and keep the
   that GEA Process Engineering works with project oriented        focus. We have lots of great potential,” he says.
   sale. Previously, he has primarily been working with
   “running business”, where a client would use a certain raw      No revolutions
   material and frequently buy it from the company. Working        Anders Wilhjelm emphasizes that he has no plans of making
   for a company with project oriented sale, the client is in      any revolutions or radical changes in the near future.
   principle gone, once the project has ended.                     However, one thing he will focus on is the culture of the
                                                                   P-Division.
   “It makes the business more volatile and exiting; for good
   or worse,” he says.                                             “We have a lot of variations over the theme “company              Anders Wilhjelm is 42 years old, married and has a boy
                                                                   culture”, and I think it is important to work with the concept.   and a girl, aged 8 and 11. He has an MBA from MIT Sloan
   Anders Wilhjelm has spent a lot of his time during the          It has to become clear to all of us what tie us together, and     School of Management in the US and has worked for
   first months in the P-Division traveling; seeing                what we stand for in GEA Process Engineering. We need to          companies such as Carlsberg, McKinsey and Danisco. In
   the different companies and talking to the employees.           keep renewing ourselves, continue the positive development        his spare time he enjoys spending time with his family,
   His impression is that even though it’s a big organization      within our business areas, and I will work hard on making         playing golf, hunting, running and skiing.
                                                                                  <
   there’s a strong motivation and ownership feeling within        this happen”.
   each company.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Meeting the new president of the P-Division                                                                  <   <   >   6
H      Human Resources




  Keeping the ideas flowing
                                                                                                                                                                                    Holger Tretau
                                                                                                                                                                                  Export Manager
                                                                                                                                                                   Tuchenhagen Brewery Systems
                                                                                                                     By Steve Jordan                    Process Engineering Division I2M Manager




                                                                The GEA-wide program started in Germany last October,                  watches or coffee machines,” says Holger, “but valuable,
                                                                expanded to the rest of Europe in January, to America in April         interesting trips and benefits can be won.”
                                                                and throughout Asia, Africa, Australia and New Zealand in
                                                                July. Its purpose is to involve every GEA employee in the              Figures for the Group as a whole make interesting reading:
                                                                process of developing good ideas and making suggestions,               in August alone close to 18,000 employees worldwide parti-
                                                                on how business processes, production processes or products            cipated in the program with some 6,800 ideas submitted and
                                                                can be improved.                                                       around 3.4 million Euro in estimated savings. There are no
                                                                                                                                       language barriers, as the software operates in all the main
                                                                To make it a success the program has included the production           business languages; and I2M operates in all major currencies.
                                                                of posters, flyers and PowerPoint master presentations in all          It’s a very impressive system led by a global image – Professor
                                                                the main business languages. There is also software to allow           Geanius (not a spelling error just an opportunity for a GEA
                                                                the local Ideas Co-ordinators (IDCs), the line managers and            reference) in the unmistakable form of Albert Einstein.          …
                                                                the employees (ideas-presenters) to both manage, monitor the
                                                                program and to track ideas through to implementation.

                                                                But the program offers GEA staff members, who have the
                                                                good ideas, more than just a round of applause: they are paid
   The GEA Ideas and Improvement Management                     for their ingenuity. According to Holger Tretau, from
   program, affectionately known as I2M, has been               Tuchenhagen Brewery Systems in Büchen, the I2M Manager
                                                                for the P-Division, money has already changed hands. “To
   a success since, its roll out last year. Estimates           date we have received 568 ideas with the highest premium
   put the current savings for the P-Division alone             paid to a staff member so far being 7,150 Euro,” he says. The
   in excess of 200,000 Euro just in monetary                   smart ideas already implemented include a new configuration
                                                                system for valves that will save 60,000 Euro a year; and a
   terms with many more benefits coming from                    method of handling different software applications that’s
   the program, such as the avoidance of accidents              likely to save 23,000 Euro in its first year of operation. “These
   that are not so easily quantified.                           successful ideas will be rolled out throughout the whole
                                                                organization, wherever possible,” Holger confirms.

                                                                As part of the program there have been special campaigns
                                                                with gifts to act as incentives to motivate people towards
                                                                greater innovation. “We are not talking about lotteries for




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Keeping the ideas flowing                                                                                                     <   <   >   7
H       Human Resources

   …Keeping the ideas flowing
                                                                                                                                                                                    Liam McCabe
                                                                                                                                                                                 Quality Manager
                                                                                                                                                              GEA Process Technologies Ireland Ltd.




   Liam McCabe is the ideas’ co-ordinator for GEAProcess             system facilitates inviting others with more knowledge to           help overcome language barriers. “This will allow all
   Technologies Ireland. He has been involved with the program       help. He also says that the project isn’t just for the big ideas,   employees around the world to understand the ideas
   since February, has already submitted ideas and says that his     simple things can be important too. “It can help people’s           irrespective of their country of origin thereby maximizing,
   company has plenty more in the pipeline.                          confidence to grow when they see how simple ideas from              understanding and inspiration.”
                                                                     others were accepted, implemented and rewarded, and this
   “It’s great to be able to use the I2M system and see ideas from   confidence can lead them to submit their own ideas,                 Liam concludes: “I am looking forward to continued use of
   our colleagues throughout the world that can help to inspire      benefiting them, their own company and the entire Group.”           the I2M system, learning from my colleagues throughout the
   improvements in our own company,” he says. “It’s also very                                                                            world, sharing ideas and seeing a system, which has
   easy for people to submit ideas into the I2M system, as there     Liam’s comments are not all undiluted praise. He has some           enormous potential, evolve. The I2M system is our system,
   are only a few bits of information that have to be specified,     constructive suggestions too as to how I2M could be                 and it’s our responsibility to use it, to improve it and to gain
                                                                                                                                                                                        <
   such as indicating the current situation, the target to be        improved acknowledging that it was in its infancy and, if           our benefits. Get your thinking caps on.”
   attained, and the process required to achieve the target.”        users provide feedback, it will grow and improve over time.
                                                                     Two suggestions, he had himself, were to add a filter for
   Liam also says that people needn’t worry, if they don’t know      company types to make the database easier to search; and
   everything about how to implement an idea as the I2M              translating the ideas submitted into four root languages to




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Keeping the ideas flowing                                                                                                       <   <   >   8
W        In the world                                                                                                                   Jesper Spinner Madsen (right)
                                                                                                                                                      Process Technologist
                                                                                                                                                    GEA Niro Copenhagen




  GEA engineers in the line of fire
                                                                                                                                                      Mads Rønne (left)
                                                                                                                                                        Project Manager
                                                                                                                    By Natasja Engholm             GEA Niro Copenhagen




   Two engineers from GEA Niro                                    In July, Jesper Spinner Madsen and Mads Rønne from GEA         puzzled about what was going on, until someone finally told
                                                                  Niro in Copenhagen were in the Chinese city Hohhot to hand     them that the torch was going to be carried through Inner
   were handing over a plant in                                   over a new MSD™ 1000 baby food plant to the customer           Mongolia Yili Group’s factory, as the company was a big
                                                                  Inner Mongolia Yili Group. They might have been prepared       sponsor for the Olympics. After a few hours of waiting the
   China, when the Olympic torch                                  for any technical challenges, but they had not expected the    torch finally arrived…by bus! The factory manager ran a few
                                                                  Olympic torch to suddenly be carried through the factory       streets with the torch and then entered the factory. It should
   was carried pass them.                                         hall, where they were working. One morning, office people      be noticed that there was no fire on the torch, because of the
                                                                                                                                                                         <
                                                                  were bundled outside the building to welcome the runner        danger of explosion at the factory.
                                                                  arriving with the torch. Jesper and Mads were a bit




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – GEA engineers in the line of fire                                                                               <   <   >   9
IS       Information Systems




  On Time - On Budget                                                                        By Christian Bentzen
                                                                                                                                                                           Christian Bentzen
                                                                                                                                                                    Chief Information Officer
                                                                                                                                                                 Process Engineering Division




   When this issue of Broadcast is published, the                    network connection stops, the new support organization will      Imagine, being able communicate with all your colleagues
   Corporate Client is completed – on the exact                      make sure action is taken to bring it up again much faster       around the world by video and work on a common document
                                                                     than any local organization could do. They will also take care   on the screen at no additional extra cost and, in the case of
   date it was planned – the 17th of September                       of distributing updates and software patches for all the         the P-Division, just by clicking on a link in Notes. In an ideal
   2008 and within the agreed budget. During the                     centrally managed applications.                                  world we would not need both a fixed line and a mobile
   course of the project, we have even identified                                                                                     phone (and in some cases also a PDA), but only have one
                                                                     There has been a lot of fuzz in the press about Vista and the    single communication device that would be able to determine
   more than 100 new locations within GEA, all                       relatively slow acceptance this new operating system has         the cheapest way of communication automatically. As an
   over the world, and with approx. 20 percent                       achieved. GEA is probably on the front edge of this techno-      example, if I would like to talk to a colleague, who is
   more users than planned; almost 16,000. It is                     logy right now, but our experience is very good, as the          normally located in Sydney, I would not need to know that
                                                                     stability of our networks and individual computers has never     he is actually working on a project in another country or
   definitely the biggest coordinated project in                     been better, since the Corporate Client roll out. We have also   having to pay extremely expensive roaming fees, because we
   GEA’s history; not only in IT, but across all                     experienced that it is much easier and faster to roll out new    are actually not sitting behind our desks. The network would
   locations, companies and divisions.                               corporate applications such as I2M and the new reporting tool    automatically pick the cheapest communi-cation method from
                                                                     CORE as well as the new @geagroup.com e-mail addresses.          my location, which could be a restaurant in Bochum over to
                                                                     It hasn’t been an easy ride. We have seen all sorts of diffi-    the GEA Network and realize that the receiver of the call is
   In the P-division alone more than 4,000 employees have got        culties, but they have been overcome due to commitment of        not in his office, but visiting our location in Tokyo. This way,
   a new computer with Microsoft Vista and Office 2007 as well       the team and the local people. So everyone involved agree        the only cost of the above call is a local call fee in Germany,
   as a comprehensive set of other standard applications.            that it has been a successful project.                           compared to huge roaming fees in both ends, as it is today.

   We have already seen some of the expected benefits of this        Then what?                                                       In order to establish the business case and the necessary
   standardization effort. Some weeks ago, there was a huge          Actually, we are already looking into the next steps up the      details for this possible next project, we will, however, have
   virus attach on the GEA network, but it was only the              standardization ladder. A possible step would be to combine      to collect a lot of information about existing telephony
   remaining old computers that were hit by the virus. All the       the telephony systems into the world-wide data networks.         equipment and contracts from all locations, which will start
                                                                                                                                                  <
   new Corporate Clients were fully updated with the newest          The total cost of communication in an organization like GEA,     early 2009.
   protection and were able to withstand the attack.                 or just the P-Division, is extremely high; especially when the
                                                                     mobile phones are included in the calculation. This is why
   The necessary infrastructure and support organization, which      many colleagues are asking for cheaper ways to communi-
   ensures that all our new computers and software packages are      cate, like Voice over IP, video conferencing and other
   kept up-to-date, is now being build. The idea is to establish a   collaboration tools. But this is only possible if we – again –
   24-by-7 support organization, which will look after the           take a complete coordinated approach and standardize on
   network and take action all over the globe. If any server or      one single platform and network with one provider.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – On Time - On Budget                                                                                                       <   <   >   10
M        Marketing




  More intelligence in the system
                                                                                                                                              Henrik Bertelsen
                                                                                                                              International Marketing Manager
                                                                                                        By Henrik Bertelsen        Process Engineering Division




   It has now become much easier for people in
   the P & H-Divisions to find information about
   markets, competitors and customers, after the
   P-Division central Marketing department
   recently launched the new Marketing
   Intelligence Portal.

   Over the summer 2008 the central Marketing department in
   Copenhagen has worked on design, navigation and launching
   of the Market Intelligence Portal. The system is accessible for
   everyone in the P-Division and the H-Division and contains
   market reports, competitor information and news about
   key markets.

   All information on the Market Intelligence Portal has been
   updated, and the system has become simpler and more
   user-friendly. The front page is now more inviting and
   matches the new corporate design for web pages of the
   GEA Group.

   The general search function has been improved and enables
   users to search across different categories on the portal. Also
   the news section on the Market Intelligence Portal has been
   improved, so it is easier to search in the news and to
   subscribe and unsubscribe to the newsletters. It is easier to
   navigate in the news section and a better news search
   function in this section makes it easier for users to find the
   news they are looking for.

   You can find the Market Intelligence Portal on www.geap.net.
   Download the user manual for the Market Intelligence
   Portal here.
                <



BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – More intelligence in the system                                                             <   <   >   11
S      Success




  Quenching the Spanish thirst                                                                                           By Steve Jordan
                                                                                                                                                                         Thomas Bühler
                                                                                                                                                                      Head of Marketing
                                                                                                                                                     GEA Brewery Systems and Huppmann




   In June this year, Heineken España held an                   The project was for the relocation of the brewery from the         beer tank area, were provided by the GEA companies.
   open event to celebrate the success of the                   old site located in the centre of the nearby city of Seville.      One of the main challenges was the transition phase from
                                                                The old site had limitations due to its location, which meant      the old brewery to the new. The new brewery started
   largest brewery in Spain at Cruzcampo, near                  that access for transport was difficult and the cost of            production at the beginning of 2007 with the old premises
   Seville. The event was attended by 250 people                modernization prohibitive. EU legislation on environmental         closing its gates for the last time the following December.
   from 25 countries. GEA Brewery Systems and                   protection and occupational safety were also of concerns. For      Throughout the change over the quality and quantity of beer
                                                                these reasons the company decided to relocate to a green-field     produced had to be maintained with no discernable change
   Huppmann provided the entire brewery                         site outside the city.                                             in flavor. During this time the operators at the new, fully
   process plant. The building of the brewery                                                                                      automated brewery, had to be trained from scratch.
   was a huge project taking three years to                     In his speech at the event, Brewery Director José María
                                                                Rodríguez talked about the relocation, the design planning,        So, thanks to the GEA companies, Heineken España is now
   complete. The new brewery has the capacity                   the project management and the key factors behind the              running and producing its amber nectar (as the Australians
   to produce 4.4 million hectoliters (about 11                 success. “The key success factor was that from the outset all      would call it) in sufficient quantities to satisfy the most
   million barrels) a year.                                     groups involved worked together as a team,” he said.               stubborn thirst. All of which means that the next time you’re
                                                                                                                                   in the Seville area and announce in your best classroom
                                                                Fernando Navarro, Development Director of Heineken                 Spanish “Dos cervezas por favour”, you’ll know who to thank,
                                                                                                                                                                     <
                                                                España, explained the engineering, architecture and                when the foaming brew arrives.
                                                                organizational aspects of the new brewery. He said that the
                                                                brewery has a modular design with a logical layout and uses
                                                                proven technology to achieve a high level of flexibility.
                                                                He said that much effort was put into the development of
                                                                design specifications. Offers for the supply of equipment
                                                                were compared; not only from an investment cost aspect,
                                                                but also in terms of on-going operational costs with due
                                                                regard to efficiency, consumption, manning levels and
                                                                maintenance costs.

                                                                The proven technology Mr. Navarro was talking about came
                                                                from GEA Brewery Systems and Huppmann. Everything
                                                                from malt intake, raw material handling, brew house, the
                                                                fermentation area, water de-aeration equipment, blending
                                                                and pasteurization, as well as the technology for the bright




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Quenching the Spanish thirst                                                                                        <   <   >   12
N        News from the H-Division


  Innovation goes on and                                                                                                                 Jan Vogeleer
                                                                                                                                    Managing Director


  on at GEA Courtoy                                           By Steve Jordan
                                                                                                                                     GEA Courtoy N.V.




   The innovation never stops at GEA Courtoy,                       The design of the PERFORMA™ P includes two exclusive
   a member of the new H-Division of GEA                            GEA Courtoy novelties: the Exchangeable Die Disc (EDD) and
   specializing in the pharmaceutical market.                       Die Shells (DS).
   Not content with turning the market for tablet
   production upside down with its revolutionary                    The exchangeable turret of the PERFORMA™ P is similar to
   MODUL™ tablet presses – it’s done it again with                  most other turrets in that it consists of three sections: the
   the new PERFORMA™ P.                                             upper and lower punch-guiding modules and the middle
                                                                    section, which is a disc containing the dies. However, the
   The MODUL™ machines set the world of tablet production           turret is unique in that the central die disc can easily be
   alive a few years ago with their unique Exchangeable             detached from the upper and lower turret sections and can
   Compression Modules (ECM). The modules keep all the              be exchanged as a separate unit – hence the term
   product-contacting components together in a contained unit       “Exchangeable Die Disc”. The same pending arm is used to
   that can be switched and cleaned remotely to change batches      either lift the entire turret from the machine, or just the
   in just 30 minutes (compared with several hours for ordinary     upper punch-guiding module, clearing the way for the
   presses). At the same time they significantly reduce operator    light-weight EDD to be taken out manually. As the EDD
   exposure to active substances. But the innovation didn’t         eliminates the need to duplicate the punch-guiding modules,
   stop there.                                                      it makes an economical alternative to a complete
                                                                    exchangeable turret with very similar benefits. Both enable
   The range of the MODUL™ machines continued to expand             the flexible exchange of compression tooling, while allowing
   with the MODUL™ D for double-sided production; a high            for a modest reduction in product change-over time (modest
   containment WOL-ECM version enabling automatic off-line          compared to MODUL™ technology).      …
   washing; and the MODUL™ P for research and development
   applications. Now, with the new PERFORMA™ P, GEA
   Courtoy is taking on the high-output market head on.

   Unlike the MODUL™ range the PERFORMA™ P has no
   ECM but an exchangeable turret that allows easy switches
   between tooling types. The turret on the PERFORMA™ P
   has an increased number of punch stations to achieve an
   exceptionally high machine output making it ideal for
   long runs.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation goes on and on at GEA Courtoy                                          <   <   >   13
N          News from the H-Division

   …Innovation goes on and on at GEA Courtoy




    The EDD is available with conventional dies or the innovative                     PERFORMA™ P is so new that none have yet been sold.              And just to prove that, like its machines, the innovation just
    Die Shells (DS). The Die Shells, or thin-walled dies, offer                       However, Jan Vogeleer from GEA Courtoy expects the first         goes on and on at GEA Courtoy, Jan is already planning the
    numerous advantages; the most important of these being an                         sales to be just around the corner. “We are currently            next new development. “We intend to exhibit the big brother
    increased number of stations – and hence increased machine                        debugging the prototype of the PERFORMA™ P machine,              of the PERFORMA™ P, PERFORMA™ S at the Achema show
    output - and higher yield. Further benefits include a reduced                     which we will put on trial in a Belgian contract                 next year in Frankfurt.”
    tooling investment cost and reduced risk of tool damage,                          manufacturing company to the pharmaceutical industry for
                                                                                                                                                       GEA Courtoy – where the innovation never stops.
                                                                                                                                                                                                               <
    compared with the segmented die disc offered by competitors                       four months,” he explains. “This should lead to the first sale
    to increase the number of stations.                                               and reference for the PERFORMA™ P and the start of
                                                                                      another successful Courtoy product line.”




The disc holding the dies of the Performa P tablet press is extremely easy and fast to exchange (new concept:
Exchangeable Die Disc - EDD) resulting in unmatched product change-over speed and flexibility.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation goes on and on at GEA Courtoy                                                                                             <       <   >   14
C      Contest




  Innovation contest 2009
                                                                                                                                                                              Niels Erik Olsen
                                                                                                                                                         Executive Vice President for GEA Niro
                                                                                                                                      Representative in the GEA Cooperation Innovation Team




                                                                The warming up for the GEA Group                                The following selection criteria will apply:
                                                                innovation contests in 2009 starts with                         -   Market opportunity
                                                                the P-Division contest. Everyone is                             -   Profit potential
                                                                                                                                -   Chances of realization
                                                                encouraged to bring forward their ideas                         -   Level of innovation
                                                                for the two contests, the Innovation                            It is important to note that the chance of realizing a good
                                                                Contest and the Development Contest.                            market and profit potential is ¾ of the criteria – i.e. the
                                                                                                                                degree of innovation is less important compared to the
                                                                                                                                market and profit impacts. In other words; a solid
                                                                                                                                incremental development can also create winners, and
                                                                This year’s P-Division winner, the “High Dust Gas Disperser”    Nobel Prize class innovations are not anticipated –
                                                                from GEA Niro, made it to a fourth place in the GEA             although welcome.
                                                                Innovation Contest among the nine divisions. The odds were
                                                                tough, given the high winning track record of the P-Division.   Procedures and Important Dates
                                                                This year’s winner was found in the new H-Division.             The contribution should be provided in a PowerPoint
                                                                                                                                presentation with an approximate length of 15 slides which
                                                                Now it is time again for the P-Division companies to make       can be presented within 20 minutes. All contributions will be
                                                                another attempt to bring home the prestigious and financial     evaluated by the P-Board, who will choose the P-division
                                                                reward. This year, the new Development Contest will replace     winner to proceed in the GEA Contest.
                                                                the former Process Innovation Contest. The GEA Cooperation
                                                                Team Innovation (with representatives from all divisions) has   Deadline for presentation of your project for P-Board
                                                                proposed a revision of the GEA contests as follows:             evaluation: January 1, 2009.

                                                                Innovation Contest                                              The winner of the P-Division contest will be presented at the
                                                                The Innovation Contest continues in the same form as the        final GEA Innovation contest.          …
                                                                previous years. Any P-Division business unit can enter the
                                                                competition with one or several projects. The product or
                                                                process must have been launched recently or be about to
                                                                be launched – i.e. a recent development.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation contest 2009                                                                                                    <   <   >   15
C       Contest

  …Innovation contest 2009




                                                                                                                                           “Shortcuts” possible




                                                                                                                            Pool of
                                                                                                                                                          Product
                                                                                                                          Innovation
                                                                                                                                                        Develop ment
                                                                                                                             ideas




   Development Contest                                             Procedures and Important Dates                                      Everyone is encouraged to bring forward any small or big
   Contrary to the Innovation Contest, the contributions for the   The contribution should be presented to the P-Board in a            idea. Remember, even the greatest of geniuses sometimes
   development contest should not focus on ideas/products          plain description of the idea/project – Please note that            question their own talent:
   ready to be launched, but on ideas in the early idea            PowerPoint presentations or the like are not allowed.
   formulation stage, where the technical and commercial risks                                                                         “I have no particular talent. I am merely inquisitive.”
   may still be unknown.                                           Deadline for presentation of the idea/project is                                                        Albert Einstein
                                                                   January 1, 2009.
   The selection criteria in the Development Contest are                                                                               For further questions, please contact your respective SBU
   the following:                                                  The P-Division winner will proceed to the GEA contest. The          Manager or the P-Division representative in the GEA
                                                                   GEA Cooperation Innovation Team will take part in the               Cooperation Innovation Team; Niels Erik Olsen,
                                                                                                                                                                       <
   - Must fit the strategies and trends                            evaluation process.                                                 niels.e.olsen@geagroup.com.
   - Good market opportunities with profit potential and
     market realization                                            Further information on both contests will soon be posted on
   - Sustainable competitiveness                                   our portal bulletin board and the P-Division information
   - A high level of innovation or improvement                     database.




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation contest 2009                                                                                                <   <   >   16
Exhibition Calendar                                              Lotus Notes Tricks                                                             A spot of culture


                                                 Ex                                                                                                                                                              Cu
                                                                                  By Klavs Thor Olesen
                Jü rgen Henke                                                     International Notes
                Chairman of                                                       Group Manager                                                                   By Steve Jordan
                GEA Exhibition Committee                                          Process Engineering Division                                                    Journalist

   China Brew & Beverage                                            On the road – use the “WAN” location!                                           It’s easy to spoil a new business relationship by not realizing the
   China, Beijing, 20-23. October                                                                                                                   differences in customs, gestures and body language when working in
                                                                    If you want to use Lotus Notes on your laptop when travelling, remember
                                                                                                                                                    someone else’s country. Here are a few tips to help you survive.
                                                                    to use the “WAN” Location; it will make Notes work much faster, than if
   Process Expo                                                     you use the “Office” Location. Only use the “Office” Location when you
   USA, Chicago, 9.-11. November                                    are home at your company office.                                                Colombia
                                                                    When you are at the hotel, first remember to start up your AT&T client to       Business meetings
                                                                                                                                                    Business appointments should be made well in advance, and although
   Food Pharma Tech                                                 get connected to our secure Wide Area Network via the hotel’s internet
                                                                    connection. Then start up Notes and use the “WAN” Location.                     Colombians themselves are fairly relaxed on punctuality, foreigners
   Denmark, Herning, 11.-13. November
                                                                                                                                                    will be expected to be on time.
                                                                    When you are visiting a GEA company just plug in – no need to start up
                                                                                                                                                    Have business cards printed in English on one side and Spanish on the
   China Pharm                                                      the AT&T client. Then start up Notes, and use the ... say it again...:
                                                                    “WAN” Location.                                                                 other. Take care to present the card with the Spanish side uppermost.
   China, Shanghai, 12.-14. November
                                                                    I think I can hear you ask: how do I change the “Location” in Notes?            Dress formally for meetings; dark colors are preferred. Women should
                                                                                                                                                    dress modestly in a suit or dress.
   BRAU Beviale                                                     Just click the “Location” button at the lower right corner:
   Germany, Nuremberg, 12.-14. November                                                                                                             Business greetings
                                                                    Then you will get a list of available locations to choose from. Should          Most Colombians have two surnames: the first from their father and
                                                                    you not see any “WAN” Location on the list, please contact your local           the second from their mother. However, only the first surname is used
   Tea & Coffee World Cup Asia                                      Notes supporter.                                                                when addressing someone.
   India, Hyderabad, 20.-22. November
                                                                    You may see other locations on the list, but in most cases you only need        Colombian women will often hold forearms instead of shaking hands.
                                                                    to know three:
                                                                                                                                                    General
                                                                    •	 “Office”,	used	when	you	are	at	your	own	office                               Pointing with both hands at the same time to indicate length, as a
                                                                    •	 “WAN”,	used	when	you	are	away,	but	do	have	a	connection                      fisherman might do to indicate the size of his catch, is an obscene
                                                                                                                                                    gesture in Colombia; it’s considered impolite to yawn in public; and
                                                                    •	 “Island”,	used	when	you	have	no	connection	at	all
                                                                                                                                                    bullfighting is popular in Colombia so it’s best to avoid negative
                                                                    The tips above relate to using the Lotus Notes client program. If you only      comments, no matter how strongly you feel about bull welfare.
                                                                    need access to your e-mail, you also have the alternative to just use
                                                                                                                                                    Good conversation topics are football, coffee, culture and history. It’s
                                                                    “webmail”. You can use webmail from any “hotel lobby” internet browser
                                                                                                                                                    probably best to avoid discussing about drugs, politics or religion.
                                                                    on the address “webmail.geap.net”
                                                                                                                                                    Happy travelling.




  Editors
                                                                 Henrik Bertelsen                                                                Erik A. Nielsen
                                                                 International Marketing Manager                                                 Vice President Human Resources
                                                                 Process Engineering Division                                                    Process Engineering Division




BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Exhibition Calendar • Lotus Notes Tricks • A spot of culture                                                                                 <   <   >   17

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Broadsheet

  • 1. Managing CONTENT President’s Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P2 the Chain Managing the Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . P3 Meeting the new president of the P-Division . . . . . . P5 Keeping the ideas flowing . . . . . . . . . . . . . . . . . . . . . . P7 GEA engineers in the line of fire . . . . . . . . . . . . . . . . P9 On Time - On Budget . . . . . . . . . . . . . . . . . . . . . . . . . P10 More intelligence in the system . . . . . . . . . . . . . . . . P11 Quenching the Spanish thirst . . . . . . . . . . . . . . . . . . P12 Innovation goes on and on at GEA Courtoy . . . . . . . P13 Innovation contest 2009 . . . . . . . . . . . . . . . . . . . . . . P15 Exhibition Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . P17 Lotus Notes Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . P17 A spot of culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P17 BROADSHEET P-Division Staff Newsletter Edition 13, October 2008
  • 2. P President’s Letter President’s Letter By Anders Wilhjelm I do not intend to make anybody nervous, but simply emphasize that the market environment, which our companies are operating within, has become more uncertain. We therefore have to act with caution; both concerning general costs spending and adding more staff. Our longer term growth prospects are still very positive, so I expect this to be a temporary situation. This favorable growth position has recently been confirmed by Boston Consulting Group (BCG), who has been engaged by GEA Group to estimate all the divisions’ growth opportunities. BCG estimates an average annual growth of more than 3 percent before inflation for the P-Division markets – not bad at all! Dear Colleagues A very different topic, which I need to draw your attention In the June edition of Broadsheet, I informed you that the to is work safety. We recently had a very sad experience with prospects for 2008 were looking very good. I am happy to an Indian contract worker, who fell from a crane in our inform you that this is still the case. We started 2008 with a workshop and passed away. It was quite clear that the safety strong backlog, and this is one of the key reasons, why this standards of our contractor were inadequate. Irrespective year will be another strong year. However, over the last of it being a contractor working on our site or our own several months we have started to see a slight reduction in personnel, I cannot stress enough how important work safety economic activity. With the financial crisis and the global is to me. A fatality is obviously completely unacceptable. economy cooling, it will be surprising, if we are not affected. Further, we owe it to the families of P-Division employees Some of our customers are reviewing their investment that they can be sure we do our utmost to take good care of budgets, and I expect our order intake to be negatively our staff. I expect everybody to always prioritize work safety affected until mid 2009. So far, it hasn’t been anything – this is a common responsibility, it is common sense, and dramatic, as many of our customers are fortunately in less the only proper way to behave. sensitive industries like food production. As always, the editors of Broadsheet, Henrik Bertelsen and The situation we are in right now does, however, require us Erik Nielsen, are available and open to idea’s or comments for to be more conscious of cost. I would like all to keep this in future issues of Broadsheet. mind and challenge yourselves when we spend money. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – President’s Letter < < > 2
  • 3. C Cover Story Managing the Chain By Steve Jordan Erik Simoni Lomholdt Supply Chain Director Process Engineering Division At first sight, Supply Chain Management is very simple. It’s just managing the process of providing goods and services from suppliers to customers – and adding some value along the way. It shouldn’t be difficult and, in general, companies handle the job pretty well. But when the money involved approaches 1 billion Euros, as it does in the P-Division, a few economies and efficiencies can make a huge difference to the profit and loss account. Erik Simoni Lomholdt is the Supply Chain Director for the P-Division. He believes that by looking closely at the way information is handled – or rather the process - in the single projects, the P-Division companies can make impressive savings. “By working on the process between sales, engineering and procurement, I hope we should be able to make significant changes,” he explains. “The aim is that it should amount to a significant number of Euros every year, all of which is reflected in the company’s profits.” Erik also explains that there is an additional benefit by achieving a reduction of the Cost of Sales (COS). “If we can achieve a reduction in the cost of the goods, we buy in through implementing better supply chain structures, processes and decision making; we can make an effect on profits.” Erik is modest in his planning, but thinks that the program could be adding overall to the EBIT (Earnings Before Interest and Tax) of the division. Add to this the additional benefit these management efficiencies will create in terms of … BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Managing the Chain < < > 3
  • 4. C Cover Story …Managing the Chain enhanced customer service – and the program looks each workshop, delegates will be asked to work through potentially significant. “Improving the bottom line is the promising from the start. ‘real-life’ examples to map the process from order through to main aim of any business, and it’s often very hard to do. I delivery. Then the participants will identify the difficulties believe the Supply Chain Initiative will demonstrate the The main thrust of the Supply Chain Initiative, he’s they see from their point of view. “That’s when everything beneficial effect of efficient communication within the < proposing, is to bring together key people from selected starts to get a bit heated with some thinking they are right,” process in the most positive way - profit.” companies within the division, including sales people, Erik says. “After a few days of reflection time, we come back engineers and procurement professionals, to create a to the room with a broadened view. We can see each other’s constructive dialogue that will make sure all their respective point of views and then start working to solve the problems. talents are used to the full. “The problem is often one of People suddenly realize that they are duplicating work, and communication,” explains Erik. “We know that our people that their communication problems can be solved.” Erik adds are amongst the best in the business, so we want to make one important and often overlooked fact about this type of sure that they understand what others can do for them, so problem-solving workshop: despite the seriousness of the they can use their own talents in the most productive way.” subject everyone enjoys the experience. “It is tough, it is down to earth, but it’s great fun,” he says. “In general the Supply Chain is working well; however, there are opportunities to remove waste. It happens that people just The proposal has been approved by the P-Division Board of stick to accepted practice, ‘because it used to be like this’. Directors. Erik’s plan is to start off the initiative using two When we bring people together from all parts of the organi- companies as examples – to show the value: most likely GEA zation, experience is exchanged and new ideas are brought Niro and GEA Process Engineering China. “The two up that may result in a more effective working process”. companies are completely different. China has a higher percentage of COS and a lower level of engineering cost. GEA Our intention is to make sure everyone understands each Niro, by contrast, has a higher engineering input, so we will other’s problems, tasks and skills and help the team emerge be able to demonstrate the benefits in time efficiency and the with the best solutions for the company and customer alike.” effects on COS. Together they should provide us with a good benchmark, from which to judge the work we have achieved.” He’s planning on doing this through a series of workshops involving 10-15 top performers - from sales, engineering, Throughout the initiative resources employed will be kept to procurement, logistics and after sales - from selected a minimum. Each workshop will involve just one company. companies within the P-Division. Due to resources not every Even then, performance will need to be monitored closely company will be invited to take part in the beginning; only and benchmarked against other GEA companies. Erik those with the biggest spend on either engineering or COS – estimates that each individual will need to invest +20 hours and only those giving their consensus to the program. At to work through the program. However, the benefits are BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Managing the Chain < < > 4
  • 5. H Human Resources Meeting the new president Anders Wilhjelm President of the P-Division By Natasja Engholm Process Engineering Division At age 42 he already has a very impressive resume in the global business world. But the new president of the P-Division and GEA Niro, Anders Wilhjelm, takes a very respectful approach to his new position and has no intentions of making any radical changes. It has now been four months since, the new president of GEA Niro and the P-Division, Anders Wilhjelm, entered the seat of his new job on the 5th floor at the P-Division’s headquarter in Copenhagen. He describes his first months as head of the division as very good and particularly the quality of the employees has been a positive experience for him. With a background as divisional president in Danish company Danisco, an important world player in the business of food ingredients, enzymes and bio-based solutions, Anders Wilhjelm had knowledge and experience, which made him a relevant candidate, when Niels Graugaard left the job for a position as Chief Operating Officer of GEA Group AG. “I have previously worked with clients in the food & beverage industries, as well as non-food areas, so I’m familiar with many of the P-Division’s customers,” Anders Wilhjelm says. However, it was not exactly written in the cards that Anders Wilhjelm would end up being the president of a multi- national corporation. He was born and raised on a farm, and when he had to make a choice of career, he chose the path of forestry, which he studied at the Faculty of Life Sciences at Copenhagen University. Still, he had always been drawn to the world of the business community, and ever since he graduated in 1993, he has been working for large … BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Meeting the new president of the P-Division < < > 5
  • 6. H Human Resources …Meeting the new president of the P-Division corporate businesses like Carlsberg, McKinsey and recently The new president of the P-Division is a strong supporter of Danisco. Even though he has many years of experience in the the Ideas & Improvement (I2M) program, which was FACTS - Anders Wilhjelm field, Anders Wilhjelm sees his position as president for the launched last year. He therefore encourages people to bring P-Division as a terrific challenge. forward any good idea they may have. “There are few jobs as exciting as this in Denmark”, he says. “Ideas should not just be brought up by the managers. The P-Division companies are decentralized, and we should not “GEA Process Engineering is an efficient and financially fall into the ditch of thinking that decisions are made better healthy corporation with a good reputation and a great level at the top. We must work through a strong group of local of ambition. So far, I have not been disappointed.” leaders, as well as listen to other employees and expect initiative and ownership of all. The P-Division has so many Bring forward your ideas good and talented employees. We have a good business One of the challenges Anders Wilhjelm will face is the way running, but we need to continue our growth and keep the that GEA Process Engineering works with project oriented focus. We have lots of great potential,” he says. sale. Previously, he has primarily been working with “running business”, where a client would use a certain raw No revolutions material and frequently buy it from the company. Working Anders Wilhjelm emphasizes that he has no plans of making for a company with project oriented sale, the client is in any revolutions or radical changes in the near future. principle gone, once the project has ended. However, one thing he will focus on is the culture of the P-Division. “It makes the business more volatile and exiting; for good or worse,” he says. “We have a lot of variations over the theme “company Anders Wilhjelm is 42 years old, married and has a boy culture”, and I think it is important to work with the concept. and a girl, aged 8 and 11. He has an MBA from MIT Sloan Anders Wilhjelm has spent a lot of his time during the It has to become clear to all of us what tie us together, and School of Management in the US and has worked for first months in the P-Division traveling; seeing what we stand for in GEA Process Engineering. We need to companies such as Carlsberg, McKinsey and Danisco. In the different companies and talking to the employees. keep renewing ourselves, continue the positive development his spare time he enjoys spending time with his family, His impression is that even though it’s a big organization within our business areas, and I will work hard on making playing golf, hunting, running and skiing. < there’s a strong motivation and ownership feeling within this happen”. each company. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Meeting the new president of the P-Division < < > 6
  • 7. H Human Resources Keeping the ideas flowing Holger Tretau Export Manager Tuchenhagen Brewery Systems By Steve Jordan Process Engineering Division I2M Manager The GEA-wide program started in Germany last October, watches or coffee machines,” says Holger, “but valuable, expanded to the rest of Europe in January, to America in April interesting trips and benefits can be won.” and throughout Asia, Africa, Australia and New Zealand in July. Its purpose is to involve every GEA employee in the Figures for the Group as a whole make interesting reading: process of developing good ideas and making suggestions, in August alone close to 18,000 employees worldwide parti- on how business processes, production processes or products cipated in the program with some 6,800 ideas submitted and can be improved. around 3.4 million Euro in estimated savings. There are no language barriers, as the software operates in all the main To make it a success the program has included the production business languages; and I2M operates in all major currencies. of posters, flyers and PowerPoint master presentations in all It’s a very impressive system led by a global image – Professor the main business languages. There is also software to allow Geanius (not a spelling error just an opportunity for a GEA the local Ideas Co-ordinators (IDCs), the line managers and reference) in the unmistakable form of Albert Einstein. … the employees (ideas-presenters) to both manage, monitor the program and to track ideas through to implementation. But the program offers GEA staff members, who have the good ideas, more than just a round of applause: they are paid The GEA Ideas and Improvement Management for their ingenuity. According to Holger Tretau, from program, affectionately known as I2M, has been Tuchenhagen Brewery Systems in Büchen, the I2M Manager for the P-Division, money has already changed hands. “To a success since, its roll out last year. Estimates date we have received 568 ideas with the highest premium put the current savings for the P-Division alone paid to a staff member so far being 7,150 Euro,” he says. The in excess of 200,000 Euro just in monetary smart ideas already implemented include a new configuration system for valves that will save 60,000 Euro a year; and a terms with many more benefits coming from method of handling different software applications that’s the program, such as the avoidance of accidents likely to save 23,000 Euro in its first year of operation. “These that are not so easily quantified. successful ideas will be rolled out throughout the whole organization, wherever possible,” Holger confirms. As part of the program there have been special campaigns with gifts to act as incentives to motivate people towards greater innovation. “We are not talking about lotteries for BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Keeping the ideas flowing < < > 7
  • 8. H Human Resources …Keeping the ideas flowing Liam McCabe Quality Manager GEA Process Technologies Ireland Ltd. Liam McCabe is the ideas’ co-ordinator for GEAProcess system facilitates inviting others with more knowledge to help overcome language barriers. “This will allow all Technologies Ireland. He has been involved with the program help. He also says that the project isn’t just for the big ideas, employees around the world to understand the ideas since February, has already submitted ideas and says that his simple things can be important too. “It can help people’s irrespective of their country of origin thereby maximizing, company has plenty more in the pipeline. confidence to grow when they see how simple ideas from understanding and inspiration.” others were accepted, implemented and rewarded, and this “It’s great to be able to use the I2M system and see ideas from confidence can lead them to submit their own ideas, Liam concludes: “I am looking forward to continued use of our colleagues throughout the world that can help to inspire benefiting them, their own company and the entire Group.” the I2M system, learning from my colleagues throughout the improvements in our own company,” he says. “It’s also very world, sharing ideas and seeing a system, which has easy for people to submit ideas into the I2M system, as there Liam’s comments are not all undiluted praise. He has some enormous potential, evolve. The I2M system is our system, are only a few bits of information that have to be specified, constructive suggestions too as to how I2M could be and it’s our responsibility to use it, to improve it and to gain < such as indicating the current situation, the target to be improved acknowledging that it was in its infancy and, if our benefits. Get your thinking caps on.” attained, and the process required to achieve the target.” users provide feedback, it will grow and improve over time. Two suggestions, he had himself, were to add a filter for Liam also says that people needn’t worry, if they don’t know company types to make the database easier to search; and everything about how to implement an idea as the I2M translating the ideas submitted into four root languages to BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Keeping the ideas flowing < < > 8
  • 9. W In the world Jesper Spinner Madsen (right) Process Technologist GEA Niro Copenhagen GEA engineers in the line of fire Mads Rønne (left) Project Manager By Natasja Engholm GEA Niro Copenhagen Two engineers from GEA Niro In July, Jesper Spinner Madsen and Mads Rønne from GEA puzzled about what was going on, until someone finally told Niro in Copenhagen were in the Chinese city Hohhot to hand them that the torch was going to be carried through Inner were handing over a plant in over a new MSD™ 1000 baby food plant to the customer Mongolia Yili Group’s factory, as the company was a big Inner Mongolia Yili Group. They might have been prepared sponsor for the Olympics. After a few hours of waiting the China, when the Olympic torch for any technical challenges, but they had not expected the torch finally arrived…by bus! The factory manager ran a few Olympic torch to suddenly be carried through the factory streets with the torch and then entered the factory. It should was carried pass them. hall, where they were working. One morning, office people be noticed that there was no fire on the torch, because of the < were bundled outside the building to welcome the runner danger of explosion at the factory. arriving with the torch. Jesper and Mads were a bit BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – GEA engineers in the line of fire < < > 9
  • 10. IS Information Systems On Time - On Budget By Christian Bentzen Christian Bentzen Chief Information Officer Process Engineering Division When this issue of Broadcast is published, the network connection stops, the new support organization will Imagine, being able communicate with all your colleagues Corporate Client is completed – on the exact make sure action is taken to bring it up again much faster around the world by video and work on a common document than any local organization could do. They will also take care on the screen at no additional extra cost and, in the case of date it was planned – the 17th of September of distributing updates and software patches for all the the P-Division, just by clicking on a link in Notes. In an ideal 2008 and within the agreed budget. During the centrally managed applications. world we would not need both a fixed line and a mobile course of the project, we have even identified phone (and in some cases also a PDA), but only have one There has been a lot of fuzz in the press about Vista and the single communication device that would be able to determine more than 100 new locations within GEA, all relatively slow acceptance this new operating system has the cheapest way of communication automatically. As an over the world, and with approx. 20 percent achieved. GEA is probably on the front edge of this techno- example, if I would like to talk to a colleague, who is more users than planned; almost 16,000. It is logy right now, but our experience is very good, as the normally located in Sydney, I would not need to know that stability of our networks and individual computers has never he is actually working on a project in another country or definitely the biggest coordinated project in been better, since the Corporate Client roll out. We have also having to pay extremely expensive roaming fees, because we GEA’s history; not only in IT, but across all experienced that it is much easier and faster to roll out new are actually not sitting behind our desks. The network would locations, companies and divisions. corporate applications such as I2M and the new reporting tool automatically pick the cheapest communi-cation method from CORE as well as the new @geagroup.com e-mail addresses. my location, which could be a restaurant in Bochum over to It hasn’t been an easy ride. We have seen all sorts of diffi- the GEA Network and realize that the receiver of the call is In the P-division alone more than 4,000 employees have got culties, but they have been overcome due to commitment of not in his office, but visiting our location in Tokyo. This way, a new computer with Microsoft Vista and Office 2007 as well the team and the local people. So everyone involved agree the only cost of the above call is a local call fee in Germany, as a comprehensive set of other standard applications. that it has been a successful project. compared to huge roaming fees in both ends, as it is today. We have already seen some of the expected benefits of this Then what? In order to establish the business case and the necessary standardization effort. Some weeks ago, there was a huge Actually, we are already looking into the next steps up the details for this possible next project, we will, however, have virus attach on the GEA network, but it was only the standardization ladder. A possible step would be to combine to collect a lot of information about existing telephony remaining old computers that were hit by the virus. All the the telephony systems into the world-wide data networks. equipment and contracts from all locations, which will start < new Corporate Clients were fully updated with the newest The total cost of communication in an organization like GEA, early 2009. protection and were able to withstand the attack. or just the P-Division, is extremely high; especially when the mobile phones are included in the calculation. This is why The necessary infrastructure and support organization, which many colleagues are asking for cheaper ways to communi- ensures that all our new computers and software packages are cate, like Voice over IP, video conferencing and other kept up-to-date, is now being build. The idea is to establish a collaboration tools. But this is only possible if we – again – 24-by-7 support organization, which will look after the take a complete coordinated approach and standardize on network and take action all over the globe. If any server or one single platform and network with one provider. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – On Time - On Budget < < > 10
  • 11. M Marketing More intelligence in the system Henrik Bertelsen International Marketing Manager By Henrik Bertelsen Process Engineering Division It has now become much easier for people in the P & H-Divisions to find information about markets, competitors and customers, after the P-Division central Marketing department recently launched the new Marketing Intelligence Portal. Over the summer 2008 the central Marketing department in Copenhagen has worked on design, navigation and launching of the Market Intelligence Portal. The system is accessible for everyone in the P-Division and the H-Division and contains market reports, competitor information and news about key markets. All information on the Market Intelligence Portal has been updated, and the system has become simpler and more user-friendly. The front page is now more inviting and matches the new corporate design for web pages of the GEA Group. The general search function has been improved and enables users to search across different categories on the portal. Also the news section on the Market Intelligence Portal has been improved, so it is easier to search in the news and to subscribe and unsubscribe to the newsletters. It is easier to navigate in the news section and a better news search function in this section makes it easier for users to find the news they are looking for. You can find the Market Intelligence Portal on www.geap.net. Download the user manual for the Market Intelligence Portal here. < BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – More intelligence in the system < < > 11
  • 12. S Success Quenching the Spanish thirst By Steve Jordan Thomas Bühler Head of Marketing GEA Brewery Systems and Huppmann In June this year, Heineken España held an The project was for the relocation of the brewery from the beer tank area, were provided by the GEA companies. open event to celebrate the success of the old site located in the centre of the nearby city of Seville. One of the main challenges was the transition phase from The old site had limitations due to its location, which meant the old brewery to the new. The new brewery started largest brewery in Spain at Cruzcampo, near that access for transport was difficult and the cost of production at the beginning of 2007 with the old premises Seville. The event was attended by 250 people modernization prohibitive. EU legislation on environmental closing its gates for the last time the following December. from 25 countries. GEA Brewery Systems and protection and occupational safety were also of concerns. For Throughout the change over the quality and quantity of beer these reasons the company decided to relocate to a green-field produced had to be maintained with no discernable change Huppmann provided the entire brewery site outside the city. in flavor. During this time the operators at the new, fully process plant. The building of the brewery automated brewery, had to be trained from scratch. was a huge project taking three years to In his speech at the event, Brewery Director José María Rodríguez talked about the relocation, the design planning, So, thanks to the GEA companies, Heineken España is now complete. The new brewery has the capacity the project management and the key factors behind the running and producing its amber nectar (as the Australians to produce 4.4 million hectoliters (about 11 success. “The key success factor was that from the outset all would call it) in sufficient quantities to satisfy the most million barrels) a year. groups involved worked together as a team,” he said. stubborn thirst. All of which means that the next time you’re in the Seville area and announce in your best classroom Fernando Navarro, Development Director of Heineken Spanish “Dos cervezas por favour”, you’ll know who to thank, < España, explained the engineering, architecture and when the foaming brew arrives. organizational aspects of the new brewery. He said that the brewery has a modular design with a logical layout and uses proven technology to achieve a high level of flexibility. He said that much effort was put into the development of design specifications. Offers for the supply of equipment were compared; not only from an investment cost aspect, but also in terms of on-going operational costs with due regard to efficiency, consumption, manning levels and maintenance costs. The proven technology Mr. Navarro was talking about came from GEA Brewery Systems and Huppmann. Everything from malt intake, raw material handling, brew house, the fermentation area, water de-aeration equipment, blending and pasteurization, as well as the technology for the bright BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Quenching the Spanish thirst < < > 12
  • 13. N News from the H-Division Innovation goes on and Jan Vogeleer Managing Director on at GEA Courtoy By Steve Jordan GEA Courtoy N.V. The innovation never stops at GEA Courtoy, The design of the PERFORMA™ P includes two exclusive a member of the new H-Division of GEA GEA Courtoy novelties: the Exchangeable Die Disc (EDD) and specializing in the pharmaceutical market. Die Shells (DS). Not content with turning the market for tablet production upside down with its revolutionary The exchangeable turret of the PERFORMA™ P is similar to MODUL™ tablet presses – it’s done it again with most other turrets in that it consists of three sections: the the new PERFORMA™ P. upper and lower punch-guiding modules and the middle section, which is a disc containing the dies. However, the The MODUL™ machines set the world of tablet production turret is unique in that the central die disc can easily be alive a few years ago with their unique Exchangeable detached from the upper and lower turret sections and can Compression Modules (ECM). The modules keep all the be exchanged as a separate unit – hence the term product-contacting components together in a contained unit “Exchangeable Die Disc”. The same pending arm is used to that can be switched and cleaned remotely to change batches either lift the entire turret from the machine, or just the in just 30 minutes (compared with several hours for ordinary upper punch-guiding module, clearing the way for the presses). At the same time they significantly reduce operator light-weight EDD to be taken out manually. As the EDD exposure to active substances. But the innovation didn’t eliminates the need to duplicate the punch-guiding modules, stop there. it makes an economical alternative to a complete exchangeable turret with very similar benefits. Both enable The range of the MODUL™ machines continued to expand the flexible exchange of compression tooling, while allowing with the MODUL™ D for double-sided production; a high for a modest reduction in product change-over time (modest containment WOL-ECM version enabling automatic off-line compared to MODUL™ technology). … washing; and the MODUL™ P for research and development applications. Now, with the new PERFORMA™ P, GEA Courtoy is taking on the high-output market head on. Unlike the MODUL™ range the PERFORMA™ P has no ECM but an exchangeable turret that allows easy switches between tooling types. The turret on the PERFORMA™ P has an increased number of punch stations to achieve an exceptionally high machine output making it ideal for long runs. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation goes on and on at GEA Courtoy < < > 13
  • 14. N News from the H-Division …Innovation goes on and on at GEA Courtoy The EDD is available with conventional dies or the innovative PERFORMA™ P is so new that none have yet been sold. And just to prove that, like its machines, the innovation just Die Shells (DS). The Die Shells, or thin-walled dies, offer However, Jan Vogeleer from GEA Courtoy expects the first goes on and on at GEA Courtoy, Jan is already planning the numerous advantages; the most important of these being an sales to be just around the corner. “We are currently next new development. “We intend to exhibit the big brother increased number of stations – and hence increased machine debugging the prototype of the PERFORMA™ P machine, of the PERFORMA™ P, PERFORMA™ S at the Achema show output - and higher yield. Further benefits include a reduced which we will put on trial in a Belgian contract next year in Frankfurt.” tooling investment cost and reduced risk of tool damage, manufacturing company to the pharmaceutical industry for GEA Courtoy – where the innovation never stops. < compared with the segmented die disc offered by competitors four months,” he explains. “This should lead to the first sale to increase the number of stations. and reference for the PERFORMA™ P and the start of another successful Courtoy product line.” The disc holding the dies of the Performa P tablet press is extremely easy and fast to exchange (new concept: Exchangeable Die Disc - EDD) resulting in unmatched product change-over speed and flexibility. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation goes on and on at GEA Courtoy < < > 14
  • 15. C Contest Innovation contest 2009 Niels Erik Olsen Executive Vice President for GEA Niro Representative in the GEA Cooperation Innovation Team The warming up for the GEA Group The following selection criteria will apply: innovation contests in 2009 starts with - Market opportunity the P-Division contest. Everyone is - Profit potential - Chances of realization encouraged to bring forward their ideas - Level of innovation for the two contests, the Innovation It is important to note that the chance of realizing a good Contest and the Development Contest. market and profit potential is ¾ of the criteria – i.e. the degree of innovation is less important compared to the market and profit impacts. In other words; a solid incremental development can also create winners, and This year’s P-Division winner, the “High Dust Gas Disperser” Nobel Prize class innovations are not anticipated – from GEA Niro, made it to a fourth place in the GEA although welcome. Innovation Contest among the nine divisions. The odds were tough, given the high winning track record of the P-Division. Procedures and Important Dates This year’s winner was found in the new H-Division. The contribution should be provided in a PowerPoint presentation with an approximate length of 15 slides which Now it is time again for the P-Division companies to make can be presented within 20 minutes. All contributions will be another attempt to bring home the prestigious and financial evaluated by the P-Board, who will choose the P-division reward. This year, the new Development Contest will replace winner to proceed in the GEA Contest. the former Process Innovation Contest. The GEA Cooperation Team Innovation (with representatives from all divisions) has Deadline for presentation of your project for P-Board proposed a revision of the GEA contests as follows: evaluation: January 1, 2009. Innovation Contest The winner of the P-Division contest will be presented at the The Innovation Contest continues in the same form as the final GEA Innovation contest. … previous years. Any P-Division business unit can enter the competition with one or several projects. The product or process must have been launched recently or be about to be launched – i.e. a recent development. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation contest 2009 < < > 15
  • 16. C Contest …Innovation contest 2009 “Shortcuts” possible Pool of Product Innovation Develop ment ideas Development Contest Procedures and Important Dates Everyone is encouraged to bring forward any small or big Contrary to the Innovation Contest, the contributions for the The contribution should be presented to the P-Board in a idea. Remember, even the greatest of geniuses sometimes development contest should not focus on ideas/products plain description of the idea/project – Please note that question their own talent: ready to be launched, but on ideas in the early idea PowerPoint presentations or the like are not allowed. formulation stage, where the technical and commercial risks “I have no particular talent. I am merely inquisitive.” may still be unknown. Deadline for presentation of the idea/project is Albert Einstein January 1, 2009. The selection criteria in the Development Contest are For further questions, please contact your respective SBU the following: The P-Division winner will proceed to the GEA contest. The Manager or the P-Division representative in the GEA GEA Cooperation Innovation Team will take part in the Cooperation Innovation Team; Niels Erik Olsen, < - Must fit the strategies and trends evaluation process. niels.e.olsen@geagroup.com. - Good market opportunities with profit potential and market realization Further information on both contests will soon be posted on - Sustainable competitiveness our portal bulletin board and the P-Division information - A high level of innovation or improvement database. BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Innovation contest 2009 < < > 16
  • 17. Exhibition Calendar Lotus Notes Tricks A spot of culture Ex Cu By Klavs Thor Olesen Jü rgen Henke International Notes Chairman of Group Manager By Steve Jordan GEA Exhibition Committee Process Engineering Division Journalist China Brew & Beverage On the road – use the “WAN” location! It’s easy to spoil a new business relationship by not realizing the China, Beijing, 20-23. October differences in customs, gestures and body language when working in If you want to use Lotus Notes on your laptop when travelling, remember someone else’s country. Here are a few tips to help you survive. to use the “WAN” Location; it will make Notes work much faster, than if Process Expo you use the “Office” Location. Only use the “Office” Location when you USA, Chicago, 9.-11. November are home at your company office. Colombia When you are at the hotel, first remember to start up your AT&T client to Business meetings Business appointments should be made well in advance, and although Food Pharma Tech get connected to our secure Wide Area Network via the hotel’s internet connection. Then start up Notes and use the “WAN” Location. Colombians themselves are fairly relaxed on punctuality, foreigners Denmark, Herning, 11.-13. November will be expected to be on time. When you are visiting a GEA company just plug in – no need to start up Have business cards printed in English on one side and Spanish on the China Pharm the AT&T client. Then start up Notes, and use the ... say it again...: “WAN” Location. other. Take care to present the card with the Spanish side uppermost. China, Shanghai, 12.-14. November I think I can hear you ask: how do I change the “Location” in Notes? Dress formally for meetings; dark colors are preferred. Women should dress modestly in a suit or dress. BRAU Beviale Just click the “Location” button at the lower right corner: Germany, Nuremberg, 12.-14. November Business greetings Then you will get a list of available locations to choose from. Should Most Colombians have two surnames: the first from their father and you not see any “WAN” Location on the list, please contact your local the second from their mother. However, only the first surname is used Tea & Coffee World Cup Asia Notes supporter. when addressing someone. India, Hyderabad, 20.-22. November You may see other locations on the list, but in most cases you only need Colombian women will often hold forearms instead of shaking hands. to know three: General • “Office”, used when you are at your own office Pointing with both hands at the same time to indicate length, as a • “WAN”, used when you are away, but do have a connection fisherman might do to indicate the size of his catch, is an obscene gesture in Colombia; it’s considered impolite to yawn in public; and • “Island”, used when you have no connection at all bullfighting is popular in Colombia so it’s best to avoid negative The tips above relate to using the Lotus Notes client program. If you only comments, no matter how strongly you feel about bull welfare. need access to your e-mail, you also have the alternative to just use Good conversation topics are football, coffee, culture and history. It’s “webmail”. You can use webmail from any “hotel lobby” internet browser probably best to avoid discussing about drugs, politics or religion. on the address “webmail.geap.net” Happy travelling. Editors Henrik Bertelsen Erik A. Nielsen International Marketing Manager Vice President Human Resources Process Engineering Division Process Engineering Division BROADSHEET – P-Division Staff Newsletter – Edition 13, October 2008 – Exhibition Calendar • Lotus Notes Tricks • A spot of culture < < > 17