Recommended
More Related Content
Viewers also liked
Viewers also liked (20)
Similar to Supporting Customers Excellence
Similar to Supporting Customers Excellence (20)
Recently uploaded
Recently uploaded (20)
Supporting Customers Excellence
- 1. : Bring excellence to supporting key customers By Navin Kukadia 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 1
- 2. Introduction Navin in a nutshell MA in Management HNC in Engineering Technical Publications IRCA Lead Auditor Diploma in Eng. Technology UKAS Accreditation +300 Companies Worldwide (1986 - 1996) Seminars & Conferences QHSE, Improvements and Risk (1992- 2013) (2006 -2012) 10/23/2013 Navin Kukadia 2
- 3. BRAND VALUED SKILLS & KNOWLEDE RELIABILITY CONFIDENCE INNOVATION & CREATIVITY (tangibles) 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 3
- 4. Business Solutions FEEL FACTOR WORD OF MOUTH SHARING THE ‘WOW’ FACTOR (non-tangibles) 10/23/2013 Navin Kukadia Navin Kukadia - Bring excellence to supporting key customers 4
- 5. SUMMARY Excellences matters to your customers which adds business continuity and sustainability in a competitive environment. Remember the tangibles and non-tangibles 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 5
- 6. Thank You…time for Q&A Thank You Q&A "Bringing excellence to support your key customers is your own fault and it's your choice to make them loyal" 10/23/2013 Navin Kukadia 6
Editor's Notes
- 10s purpose of presentation – job interview
- 30-60 seconds intro on Navin Kukadia
- Project management : 4-5 minutes
- Audit and consulting talk for 5 minutes
- 5 minutes
- Closing summary 30-60 seconds :practical and pragmatic approach. Broader business context.