MyTradeTV Glazing Magazine December 2015

Certass is authorised by the Department of Communities and Local Government (DCLG).
RegisteredAddress:FirstFloor,14CastleStreet,Liverpool,L20NE.RegisteredinEngland&Wales,CompanyRegNo4350234.
Certass Limited, PO Box 26332, Ayr, KA7 9BJ.
Call us on
01292 292099
www.certass.co.uk
Best for Certification Services

All Guardian™ Warm Roofs are designed and
fabricated to exact building standards
Each roof is built to completion on our
factory floor prior to despatch.
Every single component is carefully labelled
and packed for ease of installation when
on site.
We have our own dedicated training school
for Team Guardian™ members to ensure that
all installations are consistent.
Professional Production Facility
Professional Production Facility
We are one of the carefully selected manufacturers of the Guardian™ Warm Roof system and
have demonstrated our commitment, by investing in equipment, training and by building a specific
infrastructure to produce all the Guardian™ Warm Roof products to the very highest standards.
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Every element of the Guardian™ Warm Roof System has been tested and approved during the
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Guaranteed Excellence in Fabrication
All Guardian™ Warm Roofs leave our
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first installation.
Team Guardian™ members have access
to all Guardian™ Warm Roof marketing
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December 2015 | www.mytrade.tv | 3
Welcome
Welcome to the glazing digital magazine from My
Trade TV. Bringing you all the latest industry news
from the glazing sector in a handy digital format
you can read anywhere on your tablet or phone
for free. Why not use our supplemental magazines
to drill down into the specific sectors that inter-
est you. Choose from our Doors, Conservatory,
Hardware or Locksmith magazines. We hope you enjoy this issue
and find it interesting and useful. Look out for more industry news
as it happens on our website - www.mytrade.tv. If you would like to
be included in our mini magazines, please feel free to contact us on
info@mytrade.tv or call us on 01924 918171. We have a variety of
advertising packages to suit all budgets. Lee Clarke - Managing Director
HOSTING FOR VIDEO | PODCAST | PR | NEWSLETTERS
The contents of MyTradeTV virtual magazine are provided only for general information and/or use and do not constitute general advice.
Whilst every effort is made to ensure accuracy, MyTradeTV ltd does not accept liability for errors in the publications. Views expressed by
outside contributors are not necessarily those of the editor or publisher. MyTradeTV ltd accepts no liability whatsoever for content on external
links provided by third parties.
/MyTrade.TV @mytradetv /my-trade-tv-ltd /mytradetv/ /mytradetv /+MytradeTv//MyTradeTV2012
To be a part of the next issue,
get in touch on 01924 918171
OFFICE
MyTradeTV
The Lockey Suite, The Nostell
Estate, Nostell, Wakefield, West
Yorkshire WF4 1AB
MANAGING DIRECTOR
Lee Clarke
T: 01924 918171
lee@mytrade.tv
SEO & INTERNET
MARKETING DIRECTOR
Michael Greenwood
T: 01924 918171
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GRAPHIC DESIGNER
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Nick Padley
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PRODUCER
Helen Duval
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GENERAL ENQUIRIES
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December 2015
December 2015 | www.mytrade.tv |GLAZING 4
Contents
Introduces the Diamond Standard
Positive results for the
glass machinery Co.
Are you Fit for
Chritmas?
Issue #31
p.54
p.90 p.82
06 Christmas
Thank you Section.
10 Machining
Section.
12 Events & Awards
Section.
36 Fabricator & Installer
Section.
46 Glass & Glazing Fed
Section.
48 Doors
Section.
60 Hardware
Section.
67 Industry Tweets
Of the month.
68 Windows
Section.
80 General
Section.
88 Top 5 Apps
Of the month.
90 Glass
Section.
92 Spacer Bar
Section.
96 Certification
Section.
100 Marketing
Section.

December 2015
December 2015 | www.mytrade.tv |GLAZING 5
New WarmCore video
shows just how to do it
The Fit Show
Great Gatsby Theme
All Kats Sliding doors
have Ultion Security
A quintet of awards
for Synseal
Swisspacers
new toolkit
p.48
p.22
p.62
p.16
p.92
102 Social Network List
Spread.
106 Music
Section.
109 Appointments
Section.
112 Conservatory
Section.
118 Stockist Map
Spread.
122 Top 5 Viral Videos
Of the month.
125 Classified
Adverts.
Subscribe
Today
CLICKHERE

W
ith Christmas on all our
minds at the moment, the
MyTradeTV team will be
once again holding a Charity Day with a
difference for children who are unable to
celebrate with their families at home.
On 14th December 2015, Managing
Director, Lee Clarke and the team
visited Pinderfields children’s hospital
to sprinkle a little Christmas spirit over
those families who will be affected by
illness and hospitalisation over the
festive period.
The whole team and the majority of
MyTradeTV customers have pulled
together to provide a little something
special that will help to lift the spirits of
the children and their families.
Customers have responded extremely
positively to the MyTradeTV request
and have contributed generously to the
Christmas Charity fund. Consequently,
the team has purchased,wrapped and will
deliver individual Christmas presents to
Pinderfields children’s hospitals.
A new, purpose-built Children’s Ward at
Pinderfields Hospital in mid Yorkshire,
which caters for burns, inpatient surgery
and Children’s therapy, was visited by
the MyTradeTV team.
As a devoted family man, Lee was
inspired to develop a Charity Day with a
difference, where children could benefit
from the generosity of others.
Lee comments, “I made a pledge to do
this when I first set up the company.
The whole idea was extremely important
to all of us here at MyTradeTV as we all
have children or young family members
of varying ages. Also, at some time
or another, we all have to face some
serious medical issues. When those
affect our children it is horrendous and
a little support, however small, can mean
everything to parents, particularly at this
time of year.
As most of us look forward to sharing a
special time with family at Christmas,
the idea that we can physically bring a
little happiness and optimism to others
who will be less fortunate was very
important to all of us. We just want to
help and hopefully raise a few smiles.”
Once again a big thank you to all our
customers that helped deliver these
presents.
December 2015 | www.mytrade.tv GLAZING
Christmas Section
7
MERRY CHRISTMAS

Web Design
10
GUARDIAN ROOF UNVEILS NEW WEBSITE,
VIDEO AND MOBILE APP FOR 2016
G
uardian Roof has
unveiled three new
digital innovations for
2016 to transform the online
experience for customers and
Guardian Registered Installer
Scheme members.
Thehattrickofnewdigitalassets
feature a new mobile app; a new
website; and a digital animated
video that reveals the secret
installation process behind the
UK’s leading warm roof supplier
for the first time.
The website includes new
functionality and content
including the 3D-model
animated video that takes
the viewer on the complete
installation journey from the
removal and recycling of the
old conservatory roof; through
the patented precision fitting
process to the final fitting of the
LABC-approved Guardian Warm
Roof.
In addition, the Guardian Roof
mobile app is a new exclusive
benefit for Team Guardian
registered installers focusses
on slashing administration
workload and improving the
customer experience.
The app is also designed to
simplify processes for field
teams and roofing managers
wherever they might be.
It has built in functionality,
especially for reps that visit
establishedclientsonarecurring
basis, to perform customer
service and field management
functions. And it has all been
designed thanks to feedback
from Team Guardian members
of all sizes.
For Guardian Roof, Ross Darcy
said:
“Ever since we launched Team
Guardian we have listened
to our customers needs and
our members’ commercial
challenges - whatever they may
be. I think that the website and
video will offer a leap forward
in people’s understanding of
our Warm Roof technology. It’s
about complete transparency
for customers, and giving our
installers the tools they need to
answer any questions that arise.
“This app is another step
forward in demonstrating how
we can use the latest technology
to make life simpler for our
registered installers. Times
are changing. And I think that
some fabricators and installers
who fail to keep pace with new
technology risk getting left
behind. I remember the bad
old days when it was all faxes,
random emails and back-of-a-
fag-packet cost calculations.
You just can’t get away with that
any more.
“The app is our latest
improvement to bring
everything together. And We
expect our customers along the
whole of the product life cycle to
experience tangible benefits too.
And our new digital advances
for 2016 represent more
exciting improvements in the
Guardian Warm Roof customer
experience.”
Earlier this year Guardian Roof
unveiled new sales software for
members of its Team Guardian
Registered Installer Scheme
later this month.
The new software improved
Team Guardian installers’
efficiency and conversion rates;
plus help increase capacity for
Team Guardian fabricators.
Developed exclusively for
Guardian Roof by RoofWright,
the software can produce an
infinite number of designs using
over 200 unique templates and
five Metro tile designs.
The software also focuses on
customer experience and new
commercial benefits. It enables

Team Guardian installers’ associated retailers to
engage customers directly in the design process
using virtually-rendered real-time graphics.
And the software offers massive time savings;
allows for instant precise pricing of jobs; and,
features structural checks to guarantee the
integrity of each job. Further process time savings
are predicted to transform fabrication capacity.
Last year Guardian Roof launched a new Team
Guardian membership drive targeting a total of
200 accredited installers.
In less than four years, Team Guardian has already
established a network of 23 fabricators and over
150 team guardian installers throughout the UK.
A Guardian Warm Roof is best installed by a
registered Team Guardian installer. The scheme
is designed to allow home-owners verify Team
Guardian Registered Installers, and prevent
competitors falsely claiming to supply the
patented roof system.
In addition to the right to install Guardian Roof
and access the new software, Team Guardian
Registered Installers enjoy additional exclusive
benefits including full training; sales models;
official Team Guardian ID’s and lanyards;
promotion on the Guardian Warm Roof website;
and crucially, leads from a local fabricator.
More information about Team Guardian is
available by calling 0800 0665832 or visiting here.
The new Guardian Warm Roof app will be available
on IOS and Android.
Web Design
11

HAFFNER RELEASES VIDEO DEMONSTRATING
CREDENTIALS OF TT405 COMPUTERISED SAW
H
affner Murat’s TT405 computerised saw has
revolutionised countless fabricators’ process-
es thanks to its long list of valuable features.
But Dave Thomas, Haffner Murat’s Managing Director,
says: “It can be difficult to understand just how much
the machine can bring to a business just by reading
product sheets or looking at photos. It’s only when you
see the machine working you can get the full picture.
It’s why we’ve commissioned a video so that people
can see for themselves.”
The video shows the TT405 in action, drawing viewer’s
attention to key features such as the capability to cut
two standard 70mm profiles in one operation, improv-
ing output and efficiency and the saw’s ability to pivot
inwards, enabling point-to-point cutting of the out-
side of the door and windows and increasing accuracy.
The TT405 computerised saw is suitable for both PVCu
and aluminium profiles. It has 450mm saw blades and
a 4.2 metre cut capacity, with additional cutting length
up to 7.2 metres available. It has pneumatic horizontal
and vertical clamps to securely fix the profile in posi-
tion and automatic guarding to protect the operator.
Cutting arrow heads make transoms easier, while the
PLC offers functions such as saw head pivoting, single
head operation, cleat cutting facility, small cut opera-
tion and an automatic transom stop facility.The small-
est cut using the automatic mode is as little as 165mm
at 90 degrees and 270mm at 45 degrees, with smaller
cuts available manually, making it tremendously ver-
satile and waste is kept to a minimum thanks to the
profile waste optimisation facility.
The TT405 has top quality pneumatics, bearings and
computer systems to ensure a long and trouble-free
life and further reassurance is available in Haffner
Murat’s two year no quibble parts and labour warranty,
which comes as standard.
The Haffner Murat team has always been passionate
about two things: how window fabrication machin-
ery can improve productivity and quality and reduce
overheads in a business. And making sure a business
invests in the right machinery to meets its needs. This
new video demonstrates both passions perfectly.
The TT405 computerised saw video is available to view
at www.haffnermurat.com and on YouTube.
Machining
12

Click below to watch the video
Need a video producing?
Why not contact My Trade
Studios for a quotation?
Contact Nick Padley on:
01924 918171
info@mytradestudios.com

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machining centre
for the discerning uPVC
window & door fabricator
Sawing & Machining as it should be
Ask for machine sales or visit www.stuga.co.uk
01493 742348
Machinery
The Stuga ZX4 can produce 800-1000 internally glazed windows per
week. There are many reference sites for this high output machining
centre. Includes sawcuts and preps for all window and door styles
including bi-folds. ‘U’ shaped configuration allows the possibility for single
operator usage. All Stuga machining centres notch on both sides of any profile.
15.75 metres long by 4.25 metres wide.
Professional installation & training.

An entirely free online service including:
• Technical resource centre
• Acoustic calculator
• Industry training
• Business support and promotion
Find out more at www.guardianglass.co.uk
IT’S TIME YOU GOT AFLOAT
Visit guardianglass.co.uk and sign up to Guardian Plus for free today
Join Guardian Plus
and be a part of the
leading supporter to the
Independent Glass and
Glazing Industry
The advanced business support programme from Guardian Glass UK

Events & Awards
16
A QUINTET
OF AWARD
ACCOLADES
FOR
SYNSEAL!
Now celebrating their 10th year, ACQ annual
awards recognise organisations and individuals
that have achieved outstanding commercial
success in designated areas of expertise. Synseal
has received two ACQ Global awards: “UK
Regional Company of the Year (Manufacturing)”
and “UK Gamechanger of the Year” in the light of
David Leng’s hands-on leadership to broaden the
scope of the business and create a multi-faceted
home improvement systems company.
Wealth & Finance magazine have acknowledged
Synseal as “Best Window Systems Manufacturer
UK” in the 2015 Business Awards. Build magazine
have also recognised Synseal as “Best Window
& Conservatory Systems Manufacturer” in the
Construction & Engineering Awards 2015, which
seek to bring to the fore the unsung heroes of the
construction industry.
Finally, Acquisition International magazine have
awarded the “2015 Deal of the Year” award to
Synseal has recently secured no less
than five industry media award accolades
in recognition of the continued dynamic
expansion of group activities during 2015.
Synseal’s David Leng for his successful acquisition
of LB Plastics Sheerframe and Manse Masterdor in
November 2014. The annual AI awards celebrate
firms and professionals who stand out as leading
players across the globe, bringing dedication
and innovation to the fore as a hallmark of their
management style.
“These multiple award endorsements provide
most welcome feedback as we strive to
progressively develop our business,” says Mark
Schlotel, Synseal’s Head of Marketing. “Our aim
is to be champions of choice offering a wide range
of optional product solutions which can deliver
success for our fabricator and installer partners.
PVC-U profiles remain at the heart of Synseal and
account for around half of our growing turnover,
but we now operate across five distinct areas of
product supply including conservatory roofs;
insulated glass units; specialist vertical slider,
patio and bi-fold door fabrication; and most
recently both GRP and timber composite doors.”
www.synseal.com

#NFA2015
VOTING CLOSES AT
MIDNIGHT TONIGHT!
Record voting numbers as deadline day hits!
The voting phase for this year’s National Fenestration Awards is
about to come to a close. We have had record numbers of votes
cast, yet still so many are too close to call. Now is your time! Each
one counts. Head to www.fenestrationawards.co.uk to be part of
the most exciting awards in our industry!

Free, unbiased and
fair!

The UK’s only glazing
awards open to
every single
industry worker

Awards built and
decided by your
nominations and
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No judging panel, all
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Representing 19
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CONTACT DETAILS:
Email:
info@fenestrationawards.co.uk
Twitter: @NatFenAwards
Web:
www.fenestrationawards.co.uk

Events & Awards
18
EDGETECH WINS
CUSTOMER CARE
INITIATIVE AT G15S
W
inning the coveted G15 for Customer
Care Initiative has rounded off an
impressive 2015 awards haul for
Edgetech UK, a Quanex company. Four of the
Edgetech team collected the award from top
comedian Jason Manford at the prestigious
ceremony at the Hilton on Park Lane. Edgetech
won for its Dealership Plus comprehensive
support package.
“Customer Care Initiative is the best award we
could win because it recognises our commitment
to customers,” says Alan Fielder, Director of Sales
and Marketing at Edgetech. “We don’t act like
an average component supplier and the winning
entry for Dealership Plus is a great example of
that.
“The scheme is there to support customers,
wherever they are in the supply chain.The amount
of additional compliance and legislation has been
huge over the past few years.So what we’ve done is
create a system that keeps everything in one place
to make it as simple as possible for customers. It
gives them access to the experts they need, and it
will keep them up to date with any changes. We
are especially pleased how well it’s going down
with customers already.
“G15 organiser Tony Higgin told the 600-strong
audience at evening dinner that the competition
was highly contested this year, so it’s even more
of an achievement to win. It was a brilliant night,
Jason Manford was an excellent host and it’s
always fantastic to see so many of the great and
good supporting the successes of the industry.”
2015 has been an exceptional award-winning year
for Edgetech. As well as the G15 award, Edgetech
has won Manufacturing Innovation from Made
in the Midlands; Manufacturing from Coventry
Telegraph Business Awards; and a Best Business
Award.
Alan Fielder collected the G15 trophy. He was
joined on stage by Managing Director Andy
Jones, Marketing Manager Charlotte Davies and
Marketing Assistant Krishma Patel.
Edgetech is part of Quanex Building Products Corporation
(NYSE: NX) an industry-leading manufacturer of engineered
components, products and systems serving window and door
OEMs in 94 countries worldwide. www.quanex.com.
The Edgetech team collecting the G15
award for Customer Care Initiative
We don’t act like an average
component supplier and the
winning entry for Dealership
Plus is a great example of
that.”

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Events & Awards
20
THE VEKA UK
GROUP WINS
BUSINESS
EFFICIENCY
AWARD
I
ndustry-leading PVC-U systems supplier, The
VEKA UK Group, has been presented with a
prestigious regional business award at the
EEF/Aldermore Future Manufacturing Awards.
The Burnley-based company won the Business
Efficiency Award, having been singled out as the
‘manufacturer that has most successfully brought
in new operating practices to boost productivity
and business performance’.
The VEKA UK Group was selected by a panel of
judges drawn from business leaders, industry
experts and academics and was up against stiff
competition from across the region.
With the regional title now under its belt, The
VEKA UK Group will go on to compete for the
national title at an awards gala dinner in London
in January.
Dave Jones, Managing Director of The VEKA UK
Group, said: “This award recognises our team’s
hard work and dedication, especially in relation to
our on-site mixing plant. This facility is the most
technically-advanced mixing plant in the UK
and it has been designed with future expansion
in mind. It has a potential capacity of 72,000
tonnes and means that we are able to offer a truly
scalable service. We can grow indefinitely as our
loyal customer base continues to expand, and
mixing our own raw materials on site means we
have even greater control over the quality of our
products.
“Our investment in the the mixing plant will
enable TheVEKA UK Group to become even bigger
and stronger over the coming years, and allows us
to offer even higher levels of service and stability
for our customers.
“We are delighted to have won the Business
Efficiency Award. Not only do these awards
showcase the valuable contribution made by
local manufacturers like ourselves, but it also
clearly demonstrates our ongoing commitment to
increasing efficiency in all areas of our business.
“It’s great news for us to share with all our staff,
customers and suppliers. We were very happy to
have got this far and now we’re looking forward
to the national finals in January to see how we
measure up against other leading manufacturers
from across the UK.”
www.veka.com

600The VEKA UK Group is proud to announce that 600 businesses are now enjoying the benefits of being Approved.
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Promoted to over

Events & Awards
22
THE GREAT
GATSBY
PROVIDES
THE SCENE
FOR THE FIT
SHOW GALA
DINNER
W
ith F Scott Fitzger-
ald’s literary mas-
terpiece The Great
Gatsby described as exploring
‘themes of decadence, ideal-
ism, resistance to change, social
upheaval, and excess…’ some
might believe the book could
provide the perfect theme for an
event staged for the British glass
and glazing industry. And that is
just what the organisers of The
FIT Show thought when they set
the scene for next year’s Gala
Dinner, which takes place on the
middle evening of the show at
the Telford venue.
The sold out, packed full-house
of 900 revelers will party to a
backdrop of the Roaring Twen-
ties and just as then partying
hard and dancing will be the key
pursuits of the evening. Unlike
the prohibition that party-goers
so skillfully worked their way
around at that time alcohol will
be readily available at the Gala
Dinner but a host of other cul-
tural cues will give the event a
high society, glamorous feel and
the ultimate in luxury will be
the theme throughout.
Guests will believe they have
travelled back in time says Nick-
ie West, Event Director for The
FIT Show: “The Great Gatsby is
the theme for the whole even-
ing, from when guests enter the
party until they leave. “It will
apply to everything although we
want everyone to be surprised
and wow’d so we are not going
to reveal too much beforehand.
Just come dressed for the even-
ing and ready for a great night
out!”
The Fabricator Installer Trade
(FIT) Show takes place at The
International Centre Telford on
12th, 13th 14th April 2016. Al-
though the Gala Dinner is sold
out visitors to the FIT Show it-
self can reserve their free tickets
now by visiting here.
General information on The FIT
Show can be found here.

F I T S H O W 2 0 1 6
PRODUCTS THAT DEFINE THE INDUSTRY
IN 2014, 35% OF THE 5,869 VISITORS CAME PURELY
TO SEE NEW PRODUCTS AND EQUIPMENT
Now we continue to be the primary focus for the UK window, door and conservatory industry.
Forging a bridge between the manufacturers and distributors of products, components and services
with the companies and individuals that fabricate and install them.
TELFORD INTERNATIONAL CENTRE | 12 - 14 APRIL 2016
REGISTER TODAY AT FITSHOW.CO.UK
F I T S H O W 2 0 1 6
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Events & Awards
26
FIT SHOW EXHIBITORS WILL NOW HAVE AN EXTRA INCENTIVE TO IMPRESS:
INTRODUCING THE FIT SHOW AWARDS 2016
M
ore than 170 companies will be
exhibiting at The FIT Show in April 2016
and it will be one of the most intensive
marketing activities most of them will undertake
in that year. So with that in mind the organisers of
The FIT Show believe it is only right to encourage
exhibitors of all sizes to set the bar even higher
and then to recognise and promote the very best
efforts made for their stands, and also for their
marketing and promotion campaigns in the run up
to The FIT Show.
Thus The FIT Show Awards have been created,
with six categories that will seek out the very best
efforts of exhibitors taking part in The FIT Show
and the months preceding the event. The honours
will be bestowed upon the winners at the Gala
Dinner, which takes place on the middle evening
(Wednesday) of the event.
The FIT Show Awards are open to all companies
exhibiting at The FIT Show 2016 no matter what
size stand. The idea is to encourage creativity,
innovation, professionalism and sheer hard work.
It isn’t about budget either – some of the best ideas
come from the heart and soul.
Winning one or more of The FIT Show Awards
will demonstrate in real terms the marketing
capabilities of that exhibitor; everyone loves a
winner and the accolades will be bestowed for
excelling at the highest profile and best-known
event in the window, door, conservatory and glass
industry!
How it works
There are six categories for exhibitors to enter
focusing on such disciplines as social and digital
media as well as the designs and performance...
With six categories the FIT Show Awards will take place
at the FIT Show 2016 Gala Dinner (image and trophy for
illustration purposes only).

of the stands themselves. Just two categories
require exhibitors to enter with every FIT Show
exhibitor automatically entered for the rest.
Categories are:
• Most effective use of Social and Digital Media
• Most successful visitor campaign in terms of
visitors delivered
• Best creative FIT 2016 marketing campaign
• Best stand design under 80m2/Sapphire, Opal,
Crystal
• Best stand design over 80m2/Diamond,
Diamond Plus
• Most creative shell scheme stand
The FIT Show’s Matthew Glover believes that
whilst the ultimate prize for exhibitors will be a
great show with new customers and a brimming
order book, the FIT Show Awards provide the icing
on the cake: “When I walked around the halls at
the first two FIT Shows I was blown away by the
efforts made by exhibitors. So now we want to
tell exhibitors just how much we respect and
appreciate their efforts, which have made The FIT
Show the success it is.“
Full information and entry forms can be found on
the FIT Show website within the exhibitor login
area.
The Fabricator Installer Trade (FIT) Show takes
place at The International Centre Telford on 12th,
13th 14th April 2016. General information on The
FIT Show can be found at: www.fitshow.co.uk.
Events & Awards
27

Events & Awards
28
VISITOR REGISTRATION GOES LIVE ON FIT SHOW WEBSITE:
Skip The Queues By Registering Now!
A
dvanced visitor registration for The Fabricator
Installer Trade (FIT) Show, already confirmed
as the biggest trade event for the window, door,
conservatory and glass industries for at least a decade,
is now live on the FIT Show website.
Registering early brings benefits to visitors through
regular updates that allow advanced planning for the
event. Of these perhaps the most important will be the
ability to skip past the queues straight into the halls
with a simple swipe of a personalised badge. Only pre-
registered visitors will receive their entry badge in
advance.
A ‘Save the Date’ button automatically generates a
calendar entry in users’ diaries. A further convenience
will be the advanced information about exhibitors
and products that pre-registered visitors will receive
in addition to information such as details of the FIT
for Business seminar programme and Master Fitter
Challenge. As the event approaches helpful notes about
parking and access for example, will all serve to make a
visit to The FIT Show easier and more rewarding.
More than 170 exhibitors, the most yet at The FIT Show,
will occupy four halls at The International Centre,
Telford on the 12th, 13th and 14th April 2016. With a
gap of almost two years since the last event hundreds
of new products and services are being exhibited for the
first time with many being launched at The FIT Show. It
is known that the event will be used to launch a number
of brand new window systems, in addition to the largest
number of trade fabricators and machinery suppliers to
appear at any UK trade show for the industry for at least
ten years.
“This show really reflects the tremendous, positive
attitude that prevails in the market amongst
manufacturers currently,” explained Paul Godwin,
managing director of FIT Events, which organises The
FIT Show. “We understand that there will be a number
of brand new window systems launched in addition
to hundreds of other new products. Most of these will
be seen for the first time anywhere. In a market as
competitive as the UK home improvement sector, a day
or two at The FIT Show will bring visitors right up to
date with the latest products and services available to
sharpen their competitive edge.”
The Fabricator Installer Trade (FIT) Show takes place
at The International Centre Telford on 12th, 13th 14th
April 2016. General information on The FIT Show can
be found at: www.fitshow.co.uk.

IN 2014 THE FIT SHOW HOSTED 5,869 VISITORS
GENERATING OVER 20,000 LEADS FOR THE INDUSTRY
Now we continue to be the primary focus for the UK window, door and conservatory industry.
Forging a bridge between the manufacturers and distributors of products, components and services
with the companies and individuals that fabricate and install them.
REGISTER TODAY AT FITSHOW.CO.UK
F I T S H O W 2 0 1 6
MA STER FI T TER
CH A L LENGE
F I T S H O W 2 0 1 6
IN ASSOCIATION WITH
TELFORD INTERNATIONAL CENTRE | 12 - 14 APRIL 2016
F I T S H O W 2 0 1 6
PEOPLE THAT DEFINE THE INDUSTRY

Register today www.jointeamguardian.co.uk
0808 281 9510
The most popular tiled conservatory roof system in the UK.
Nationwide professional production facilities
Fast and efficient estimating & quote service
Building regulations & documentation support
Full marketing tool-kit & ongoing help

T
hermoseal Group, the UK’s leading
manufacturer of warm edge spacer
systems and supplier to the insulated glass
(IG) industry for over 35 years was announced
winner in two categories at the Glass and Glazing
Industry’s prestigious G15 Awards event at the
London Hilton on Park Lane on Friday 27th
November 2015– ‘Component Supplier of the
Year’ and ‘Training and Development Initiative of
the Year’.
The ‘Component Supplier of the Year’ G-Award is
a coveted award by suppliers within the glass and
glazing industry and an award that Thermoseal
Group has achieved ‘Finalist’ in for several years
in a row. This was the first time the Group entered
in for the ‘Training and Development Initiative of
the Year’.
Thermoseal Group’s Managing Director, Gwain
Paterson commented: “I am absolutely delighted
to have achieved both of these awards and am
particularly pleased that the hard work and
dedication of the whole Thermoseal Group team
has been recognised in both of these categories.
As a leading component supplier to insulated
glass manufacturers, this award is ideal for us and
we will be sure to publicise our win as a mark of
the high quality of the products and service that
we supply to our customers.
“The ‘Training and Development Initiative of
the Year’ award is testament to our spacer bar
manufacturing sites in Wigan where we have built
a bespoke operation which has required a strong
emphasis on training and development to ensure
the high quality of our products. At these sites, we
operate a Kaizen method of lean manufacturing
where every single member of our teams have
either completed or are currently enrolled in
external training courses. All staff are also part of
a mentoring system. Our dedication to training
has had a real impact on productivity and reduced
wastage.
“The G-Awards is always a fantastic event for us as
we have sponsored the champagne reception for
many years. This gives us a great opportunity to
raise a glass with our customers and thank those
attending the event for their custom.
“Thank you to Tony Higgin and all of the G-Awards
team for organising a fantastic event and a big
thank you to all of the Thermoseal Group team
for contributing to our G15 award wins. Thanks
also to our customers who have contributed to
our growth and development over the years.”
To find out about Thermoseal Group and
its comprehensive range of insulated glass
components (including highest performance
Thermobar and Thermoflex Warm Edge Spacers)
and machinery for glazing manufacture, call
+44(0)121 331 3950 or visit:
www.thermosealgroup.com.
A WIN WIN FOR THERMOSEAL GROUP
AT THE G15 AWARDS
Events & Awards
31

Events & Awards
32
FUTUREFITSHOWDATES&VENUEANNOUNCED
WINDOW, DOOR & CONSERVATORY TRADE EVENT MOVES TO NEC IN 2017
F
IT Events Ltd, organisers of The Fabricator
Installer Trade (FIT) Show, has announced
the dates and venue of events to take place
after 2016.
From 2017 The FIT Show moves to the National
Exhibition Centre (NEC) Birmingham, the UK’s
premier exhibition venue, taking place in Halls 6
and 7. May 23rd, 24th and 25th have been chosen
for 2017,with the following FIT Show to take place
two years later at the same venue on 21st, 22nd
and 23rd May 2019.
The decision to move to the NEC comes after
extensive research to find another venue as the
event had outgrown its original Telford location.
A spokesman for the organisers said: “A move was
inevitable to handle the continuing demand for
exhibition space and to allow the development
of the event generally, including visitor numbers.
For now however our focus and priority in every
respect remains the April 2016 FIT Show which
takes place at The International Centre Telford on
12th, 13th and 14th April.”
The Fabricator Installer Trade (FIT) Show takes
place at The International Centre Telford on 12th,
13th 14th April 2016. General information on The
FIT Show can be found at: www.fitshow.co.uk.

Call us today for more information
info@synseal.com | www.synseal.com
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Events & Awards
34
NOW IT’S THE NFA’S FOR PREFIX
I
n an unprecedented year of business awards
for extended living space experts, Prefix
Systems, the company has now added the
National Fenestration Awards for Conservatory
Roof Fabricator 2015 to their expanded portfolio of
trophies.
In what is an independent forum, the National
Fenestration Awards covers 17 different categories
across all areas of the UK fenestration industry.
Founded in 2013, in response from social media
demand, the NFA’s aim to recognise the very best
people and companies by means of an open voting
system, requiring users to simply register and vote.
With 42% of the vote, it’s clear that many people
voted for Prefix Systems in recognition of them as
a diligent and professional business. This makes
it five awards in the year in total including and
unprecedented hat-trick in the Red Rose Awards
for Lancashire businesses and commerce and The
Newcomer Award in the first ever Hive Blackburn
and Darwen Business Awards
Chris Baron and Chris Cooke, co-directors of Prefix
Systems commented: ‘We’ve had an unprecedented
year in terms of both sales and for business awards
and achieving the NFA’s by means of an open vote is
humbling. We’re driven in the pursuit of customer
care and in the way in which we have developed
our own engineered solutions such as our revered
GardenRoom roof.
They continued: ‘The NFA’s are a great way in which
we can recognise the great in our industry and
we are privileged to be up there with such other
distinguished names.’
For further information, contact the head office
on 01254 871800, view www.prefixsystems.
co.uk, e-mail enquiries@prefixsystems.co.uk or
add to their considerable following on Twitter @
prefixsystems.

Fabricator & Installer
36
FRAMEXPRESS ADDS SECURITY &
STYLE IN CAERNARFON
P
roperty personalisation
has become big business
for frameXpress
customers as the discerning
eye of the consumer dictates
market direction. The sales
team believes that this is down
to more dynamic concepts and
thermal efficiency which are
now more readily available to
them.
Karen Gardner, Sales Manager
at frameXpress has seen many
market trends develop during
her 16 years working at the
company. Currently, she
believes there is huge potential
regarding products that offer the
highest thermal performance,
whilst colour foils are giving
consumers many more design
options, all of which is inspiring
them to invest.
On this particular renovation
project in the Caernarfon area
of Wales, frameXpress was
contracted to supply all windows
and doors with stipulations
given regarding security, energy
efficiency and overall aesthetics.
The homeowners opted for a
light oak foil finish in FS70 mm
system for all windows and
doors in order to complement
the existing look of the property.
A combination of casement
windows as well as top hung sash
windows were manufactured
to ensure a cottage appearance
was maintained. Additionally,
a composite door from the
frameXpress range was
manufactured in a light oak foil
finish to harmonize with the
other products installed.
Karen comments, “Quality,
choice, service and stability
are the foundations on which
frameXpress has been built and
this is demonstrated with sales
increasing and more dynamic
design becoming very popular.
The credibility and reputation
of the company is highlighted
on this project as bespoke
design was a crucial part of the
contract.”
FrameXpress is recognised as
a leading supplier of windows,
doors and conservatories with
pvc-u and aluminium options
available. Triple glazing, solar
controlled roof glass and a
broad range are leading to very
positive figures as 2015 draws to
a close.
For more information on the
portfolio visit the website
www.frameXpress.co.uk or
alternatively call 01952 581100
to discuss project requirements.
Quality, choice,
service & stability are
the foundations on
which frameXpress
has been built...”

*Source Wickes webstore 2400x1200x55mm insulated plasterboard at £49.99 v standard plasterboard 2400x1200x12.5mm at £6.29. 31/5/2015.
Required to meet Building Regulations in England and Wales. Times and costs quoted based on Synseal customer research.
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From powder to profile
Eddy Webb,Works Manager at HL
Plastics, explains the process of
how powder is transformed into
profile…
Starting at the silos
“Unlike many of our competitors,
Liniar lead-free PVCu window
profile is fully manufactured in
Britain.The process of extrusion
begins with the delivery of resin to
our silos.We have eight in total, four
of which are for the delivery of the
raw ingredients that are used in the
mixing plant to produce our dry
blend.
“The resin passes through the
mixing plant and four other
materials are added. It’s then
transported into the four
‘production silos’ ready to be
transferred to the extrusion lines in
the factory.
Mixing it up
“Our mixing plant is one of the
biggest in Europe and has been
custom-built to cope with the
demands of production and we
only use the highest quality,
lead-free raw materials.
“Those ingredients are transferred
from the silos and smaller
additive stations to a holding
hopper where they are weighed
before being added to a heater
mixer.
“A temperature of 120°C is
applied to blend all of the
ingredients together and then
dropped into the cooler mixer
where the temperature will be
brought back down to 40°C before
being transferred into bags or a
silo.
Extrusion solutions
“Each of our silos has the facility to
connect to any of our 32
extrusion lines, enabling us to
accommodate for any possible
requirement and maximise
productivity.
“The powder is transported by
vacuum from one of the silos
outside into a hopper, which
controls the rate of flow to the feed
port of the extruder barrel.
The Liniar brand is synonymous with innovation and quality, with a range
of windows, doors and conservatories designed and manufactured by HL
Plastics at a state-of-the-art extrusion facility in the heart of the UK.
But what exactly is extrusion?

“The purpose of an extruder is to
melt, mix and pump the plastics
material to the die at a steady rate
and constant temperature using
a screw; very much like a kitchen
mincer with a screw inside a barrel
and a feed chamber, or hopper, on
top.
“The screw is rotated by a
motor and the plastics material
is heated as the screw conveys it
along the barrel to the die, which
determines the shape of the
product.The die, which can be
quite complex in design, is simply
a shaped opening through which
the plasticised material, or melt, is
pushed.
“When the screw is rotated the
material is carried along and
compressed.The friction created
generates heat which converts the
solids into a ‘plasticised’ or semi
molten state, mixing the
material in the process.
“The melt, or extrudate, is pumped
out of the die at 192°C and then
formed in a water-cooled
calibrator by vacuum, before
being cooled in water baths
containing tank plates.
Keeping cool
“It’s worth mentioning that when
the new HL Plastics factory
building was designed, one of the
key requirements was to keep the
water for the extrusion process
controlled in a facility where it
could be easily looked after. For
that reason our water pits are
located underneath the factory.
“We felt that this was vital for
operational reasons.There are no
pipes or utilities on show, making
for a safer and neater working
environment, and any required
service and maintenance can be
carried out without affecting
production. Being able to carry out
work underground means that the
installation of new machinery lines
is much simpler.
“We have three separate
water pits which provides added
resilance to production should
a problem occur.Also, because
these pits were built underneath
the factory, it stops pests being
able to contaminate the water and
prevents any freezing during the
winter months.
“Water purification and filtration
systems have been introduced to
assist with the process and the
water is dosed with chemicals
to keep it clean and prevent the
growth of any bacteria.
Fantastic gasket
“The co-extrusion process takes
place further down the line.This
is where Liniar’s patented flexible
‘bubble’ gasket is added to the
rigid profile using a separate
co-extruder.
“The gasket is bonded onto the
profile using pressure and heat, so
the seals don’t have to be added
at the fabrication stage. Once
adhered to the profile, it proceeds
through a cooling vacuum tank.
“The extrusion process is a
continuous one, so a constant
pulling of the profile is necessary
to maintain shape, accuracy and
dimensions. Once it passes through
the haul-off section, protective tape
is applied before the profile is cut to
length on a saw unit.
Quality assured
“We place the utmost value in the
excellence of our facilities and the
products we manufacture - our
factory has achieved BS EN ISO
9001:2008 accreditation to meet
British Standards for a quality
management system.
“The quality control department is
essential to inspect the condition of
the profiles that are produced;
Liniar profiles are examined 24
hours a day, seven days a week.
“Every hour an operator will
perform a dimensional, functional
and colour check on the profile,
while every four hours a shadow
graph is used.
“A section of profile is cut and
placed on a magnifying lens to
project the shape on to a diagram
so that dimension, shape and
parallelism can be assessed to be
certain of perfection.
Out of the factory
“Once the profile has been
produced, wrapped and packed,
it’s moved to a holding area where
it’s checked to ensure that the
quantities and component names
are correct.
“If the profiles are due to be foiled,
they are sent to our in-house foiling
plant, where Liniar’s high quality
coloured woodgrain foils are fitted
using the latest high-tech
machinery.
“If not, they are picked up and
taken over to the warehouse, then
checked again before being
added to stock. Our S.A.P. system
records each movement within the
operation, helping us to keep track
of all products.
Delivering the best
“Our warehouse contains stock of
all the different Liniar products.
Customer orders are picked here
and then packed into stillages to
be loaded onto one of our fleet of
lorries. Once ready, they’re
delivered to our nationwide
network of fabricator customers to
be transformed into beautiful
windows, doors and
conservatories.”
For more information on the
Liniar product range, go to
www.liniar.co.uk.

For over four decades, the name of VEKA has been trusted
worldwide for the manufacture, supply and installation of the
very best in PVC window and door proﬁle systems for the private
and commercial markets in conjunction with our partners. A global
force in windows and doors, we have a stella reputation for product
development and innovation. We are now set to bring our many skills,
technological know-how and expertise to the new build sector.
Discover why UK suppliers, fabricators and installers should put their
trust in VEKA.
Put our window and
door expertise to work
To learn more about the
VEKA new build offering call:
0121 749 8270
vekauk.com

43
NETWORK VEKA INSTALLERS
ATTAIN BSI KITEMARK™
T
wo installer members of Network VEKA
are proud to have achieved the coveted BSI
Kitemark™ for window and door installation,
giving them an additional, powerful tool to illustrate
their high standards.
Cornwall’s Rodda and Hocking, and Bury St Edmunds-
based Frames Conservatories Direct are two of the
first companies to take advantage of Network VEKA’s
professional relationship with BSI.
Earlier this year, Network VEKA’s MD John Ogilvie
announced a pioneering partnership with BSI, the
business standards company, for window installers.
Network VEKA members that wish to further enhance
their offering to homeowners by achieving the BSI
Kitemark, can now do as there is little additional site
auditing time required for the BSI Kitemark, following
the normal Network VEKA assessment visit (thanks
to the many shared objectives in the organisations’
auditing processes).
John commented: “Many of the requirements of the
BSI Kitemark are closely aligned with Network VEKA’s
existing procedures. Therefore, only a few additional
elements need adding to our current auditing process
to consider companies for the BSI Kitemark too, giving
them the unique means to gain a nationally recognised
mark of quality in a comparatively timely and cost-
effective manner.”
An independent 2010 survey* showed that 72% of
consumers trust the BSI Kitemark and believe it shows
a reputable company.
Bob Kerr, Rodda and Hocking Owner, said this
‘recognisability’ played a big part in the company
choosing to apply for the Kitemark: “The BSI Kitemark
is an internationally recognised symbol that stands
for quality, safety and trust. For our company to be
accepted and recognised as giving world-class service
to our customers is very satisfying and makes everyone
at Rodda and Hocking very proud.
“We’re always looking for ways to demonstrate clearly
to customers that we uphold fantastic standards of
quality, service and installation. By displaying the BSI
Kitemark, a recognised symbol of trust alongside the
Network VEKA logo, customers can have even greater
confidence in their window and door installations.”
“We have also, this year, achieved the Which
organisation’s ‘Trusted Trader’ approval which just
adds to the confidence that we want to give to our
customers.”
Adrian Lewis, MD of Frames Conservatories Direct,
agrees.“The Kitemark has been around for so long that
people have become very familiar with it in all sorts of
different contexts and different industries - where it
always denotes quality and exceptional service.
“It’s a valuable tool in our sales arsenal as it offers yet
another way to prove our commitment to quality.
“When our customers invest in improving their homes
with replacement windows or doors, the BSI Kitemark
gives them independent assurance that they are
buying quality products which will be fitted to a high
standard.”
www.networkveka.co.uk
*GfK NOP Business Survey, Dec 2010.

44
Call 01773 852311
www.sheerframe.co.uk
info@sheerframe.co.uk
new specifiers guide available - contact us for your copy

Liniar is proud to support Barnsley Children’s Hospital
and Pinderfields Children’s Hospital
Wishing all our customers a Happy Christmas!

Glass & Glazing Federation
46
GGF TAKES POSITIVES FROM
CHANCELLOR’S SPENDING REVIEW
The Glass and Glazing Federation took some
positives from Chancellor George Osborne’s a
“mixed” Spending Review and Autumn Statement
announcement last week.
NigelRees,GGFGroupChiefExecutivecommented,
“Though it was pleasing to see the Chancellor
address the critical issues of new housing,
construction growth and apprenticeships, there
were some areas where he could have offered a bit
more encouragement for our industry. The energy
efficiency challenge in the UK’s housing stock still
needs addressing and we were hoping for some
alternative to the failed Green Deal scheme.”
Giles Willson, GGF Managing Director added,
“From the Chancellor’s statement, it appears that
improvingenergyefficiencyindomesticproperties
is low on the Government’s agenda, however It
was interesting to see that the Government are
to consult on the rate of VAT on energy saving
products with a view to aligning all such products
under EU legislation. We will continue to lobby
that energy efficient doors and windows should
be at the reduced 5% rate of VAT and hope that
they are included in any future changes.”
A summary of Spending Review announcements
that will impact on the construction industry are
listed below.
• A doubling in the housing budget from 2018/19
(to more than £20 billion of gross capital
investment over the next 5 years) to deliver
at least 400,000 affordable homes including
200,000 Starter Homes, 135,000 new Help to
Buy Shared Ownership homes and 10,000 Rent
to Buy homes
• The replacement of ECO from April 2017 with
“a new cheaper domestic energy efficiency
supplier obligation” which will run for 5 years.
The new scheme will upgrade the energy
efficiency of over 200,000 homes per year,
saving those homes up to £30 off their annual
energy bill, tackling the root cause of fuel
poverty and delivering on the government’s
commitment to help 1 million more homes
this Parliament.
• The government will provide £295 million
over 5 years to improve the energy efficiency
of schools, hospitals and other public sector
buildings

• Over £300 million of funding for up to 200
heat networks will generate enough heat to
support the equivalent of over 400,000 homes
and leverage up to £2 billion of private capital
investment
• A new London Help to Buy with a special 40%
equity loan
• The government is committed to releasing
surplus assets to drive economic growth and
release land for housing
• The extending of the doubling of small
business rate relief (SBRR) in England for 12
months to April 2017
• Bringing forward further reforms to the
planning system, including establishing a new
delivery test on local authorities, to ensure
delivery against the number of homes set out
in Local Plans.
• Amending planning policy to support small
sites,extendingthe£1billionBuilders’Finance
Fund to 2020-21, and halving the length of the
planning guarantee for minor developments
• The apprenticeship levy, which comes in from
April 2017 at the rate at 0.5% of an employer’s
paybill
• A new employer-led body to set apprenticeship
standards and ensure quality
• The government will consult on legislation for
Finance Bill 2016 to ensure the reduced rate of
VAT on energy saving materials is maintained
in line with EU law
The Chancellor’s full statement is available on
the Government website www.gov.uk.
Glass & Glazing Federation
47
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to Tijuana, Mexico
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12th-23rd June 2016
The
TOUGHEST
Yet

THE NEW
WARMCORE
VIDEO SHOWS
JUST HOW TO
DO IT!
A
WarmCore installation video is now
available on YouTube, which details exactly
how to fit a new “warm aluminium” folding
sliding door.
Featuring two highly experienced engineers from
Synseal’s Technical Services team, Gary Woods and
Stuart Prescott, this informative 8-minute video
shows the removal of an old inline sliding patio door
and its replacement with a brand new 3-2-1 bi-fold
door in popular RAL 7016 Grey finish.
The production follows a step-by-step approach
and handy captions are used to support the voice-
over commentary and emphasize key details, such
as recommended outer frame fixing points. The
preferred concealed fixing method is highlighted
to promote best installation practice. Glass unit toe
and heeling and WarmCore’s straightforward glazing
method using handy push-fit beads with integral
gaskets is also clearly demonstrated.
For industry professionals in a bit of a hurry, there
is an alternative “stop-motion” version of the video
on YouTube which presents the whole bi-door
replacement process in less than 40 seconds to an
up-tempo music soundtrack.
“We hope this friendly and accessible video will
help to inform installation professionals and also
build confidence with consumers,” comments
Synseal’s Head of Marketing, Mark Schlotel. “As the
WarmCore door is installed, homeowners will get
to see the funky orange thermal core which is the
signature motif of this innovative product, however
once the bi-fold door is fully installed the distinctly
different-looking orange core will have disappeared
completely from view. This no-nonsense video helps
to illustrate how this appealing and value-adding
product has been designed to be easy to fit, with a
minimum of fuss.”
www.synseal.com
Doors
48

DARTS CHAMPION ‘SEES THE POINT’
OF A MERIDIAN COMPOSITE DOOR
D
arts legend Phil ‘The Power’ Taylor has
‘seen the point’ of a top-quality entrance
door by choosing the high-performance
70mm double-rebated Meridian Composite Door
from Phoenix Doors, part of MASCO UK Window
Group.
Supplied in a black finish with chrome hardware,
the new door was installed at the 16-time World
Champion’s home in Stoke-on-Trent by locally-
based Supercraft Conservatories Windows as part
of a wider home improvement project.
Supercraft Managing Director Fab Mogadam said
that although his client’s existing front door was
only about five years old, he wanted to upgrade
it for the greater privacy, superior security and
thermal-efficiency provided by the Secured by
Design-accredited Meridian product.
Within a week of taking delivery, so pleased was
Phil that he has ordered a second Meridian to
replace his PVC back door.
Fab commented: “Since we started offering the
Meridian range, it has generated much interest.
People are very positive about its innovative
attributes, such as triple weatherseals and 50mm
triple-glazing.
“Phil is absolutely delighted with his smart new
door, he’s over the moon about it” continued Fab.
“His old door had too much glass for his liking, so
the four smaller panes in the new one are more
to his taste. Having seen the quality of his front
door, he’s ordered another Meridian as he can’t
live with his ‘basic’ PVC back door now!”
The two men have been friends for many years and
Fab has carried out work on Phil’s various homes
over the last 25 years, including most recently
new PVC-U windows and a large orangery.
Phoenix Doors Sales Director Haydon Statham
added: “As the newest, premium addition to our
range, the Meridian Door is attracting attention
for its ability to deliver outstanding weather,
energy and acoustic performance.
“We’reverypleasedthatPhilishappywithhisdoor
and look forward to supplying him with another
one. His decision to order a second Meridian very
much confirms we’re doing something right!”
For more information, please call Phoenix
Doors on 01487 740469, email info@
phoenixdoorpanels.co.uk or visit the website at
www.phoenixdoorpanels.co.uk.
Doors
51

ENDURANCE INTRODUCES THE DIAMOND STANDARD
E
ndurance® Doors has now introduced the
coveted Avocet ATK high security euro
cylinder, as part of its Secured by Design
upgrade for its range of highly respected solid and
secure composite doors.
The Avocet ATK is the only cylinder for composite
doors that carries the Master Locksmith
Association’s highest rating - SS312 Sold Secure
Diamond,TS0073starrating,BritishKitemarkand
Secured by Design accreditations. With patented
snap secure technology this market leading
cylinder is also currently the only one in the UK
to carry these specifications and accreditations in
a thumbturn format.
With Secured by Design now more important than
ever as the recent introduction of Document Q
for the new build market shows, the introduction
of this new ATK cylinder from Endurance®
Doors is an important upgrade for their growing
network of installation partners and slab only
manufacturers. It’s also a product upgrade that is
endorsed by the Master Locksmith’s Association
and Neighbourhood Watch.
This new product specification can also be
harnessed for their range of FD30S fire doors,
which make for the ideal internal garage door,
traditionally one of the easiest points of entry
to a locked property. With burglars looking at
ever more clever ways of intrusion, this is again
another key selling feature of the Endurance®
Doors range.
Stephen Nadin, managing director of Endurance
Doors commented: ‘Security is the number one
key driver in composite door sales and so Secured
by Design is a fundamental part of our product
strategy. The introduction of the Avocet ATK
cylinder is the obvious choice as a cylinder, given
its unrivalled list of accreditations and thumbturn
option.’
For further information on the Endurance Solid
and Secure composite door range for complete
door sets or for slab only manufacturing, please
log on to www.endurancedoors.co.uk, e-mail
sales@endurancedoors.co.uk or call the sales
office on 01652 659259.
Doors
54

Doors
56
A NEW ERA FOR
BOWATER DOORS
T
he VEKA UK Group is pleased to announce
that the sale of Bowater Doors to Birtley
Group Ltd has now been completed. This
means the market-leading range of composite
doors and fire doors that Bowater is known for,will
continue be available with virtually uninterrupted
service.
Dave Jones The VEKA UK Group’s MD explains:
“We completed our review of Bowater Doors and,
as such,we are happy with the outcome.A sale has
been agreed and we will be vacating the Minworth
site by the end of the year.
“We’re delighted to inform customers that the
Birtley Group has acquired Bowater Doors, and
will begin manufacturing Bowater products in
January 2016. The company expects normal lead
times to resume from February. We will, of course,
work closely with Birtley Group to ensure the
transition is as smooth and seamless as possible
for our valued customers.
“Both companies will be keeping customers up
to date with all the latest developments over the
coming weeks. We’re confident that, through the
Birtley Group, Bowater Doors’ customers will
continue to receive the high levels of service they
are accustomed to with these market-leading
products.”
http://www.frontdoors.uk.com/

MACO SECURE PLUS
the next installment............
TEChnOLOgy in MOTiOn

www.avocet-hardware.co.uk t: 01484 711700AFFILIATE MEMBER
2015
Meet our ATK™ Sold Secure
Diamond grade thumbturn locks.
(With Avocet’s patented break secure cam technology)

THE TROJAN GROUP: QUALITY THROUGH & THROUGH
T
he market leading Trojan Group is renowned
for the patented innovation and quality of
its products, all of which are manufactured
in-house in its UK,China and Vietnam manufacturing
bases. The quality of the Trojan experience also
extends to its staff. Tony Chadwick, Trojan’s Group
Managing Director said, “As a business we are only as
good as our people. We invest heavily in staff training
and development so we can have a strong team that
delivers for our customers.”
Examples of this ethos in practice can be seen in
the recent achievements of staff at Trojan’s UK
base. James Connery has achieved his NVQ Diploma
in Business Improvement Techniques, Jonathan
Chadwick has been awarded his QCF Diploma in
Performing Manufacturing Operations,Lisa Pritchard
has attained her Advanced Level Apprenticeship in
Customer Service,Craig Berry and Stephen Thompson
have been awarded NVQ Level 2 Certificates in
Warehousing & Storage and Kevin Davies and Ziarabe
Mehmood have both achieved their Intermediate
Level Apprenticeships in Warehousing & Storage.
Steve Hall, General Manager at the Trojan Group said,
“Congratulations to James, Jonathan, Lisa, Craig,
Stephen, Kevin and Ziarabe. Qualifications like these
are not easy to achieve and I’m delighted their hard
work has been rewarded. I’m also very proud that we
are all part of a company that values training and
development as highly as Trojan does.”
Similar training and development is undergone by
staff in Trojan’s Chinese and Vietnamese bases,
ensuring that the same investment in people
development and quality is on display at all three of
the company’s sites.
Tony concluded, “I firmly believe investment in our
staff as part of a wider focus on quality is one of the
reasons we have achieved the success we have. I also
firmly believe it’s one of the reasons why we are
continuing to grow.”
Hardware
60

All brushed up
And ready to go!

Hardware
62
ALL KAT’S PVC SLIDING PATIO DOORS
HAVE ULTION SECURITY
K
AT, the UK’s specialist glazing
manufacturer, is standardising on Ultion
for all its PVC sliding patio doors from
January 2016. Ultion is Brisant Secure’s high
security cylinder door lock. Ultion security is
just one of the key upgrades being introduced
to KAT’s range for 2016. KAT customers will stay
ahead of the rest with high product specification
as standard.
KAT’s Commercial Director Chris Powell explains:
“We’ve built the KAT brand on producing high
spec products, so I’m always hunting for quality
additions to our ranges. Ultion is a high quality
product and the practical security it offers is
second to none. It fits with KAT perfectly.”
Ultion achieved Sold Secure Diamond after
passing extensive tests carried out by expert
locksmiths. Videos comparing Ultion security
with the security from most lock cylinders in the
industry are at www.ultion-lock.co.uk.
“The videos are shocking,” says Chris.“They make
it easy for us to show our customers why we won’t
sell them anything else.”
Brisant CEO Steve Stewart says: “KAT’s
commitment to producing the highest quality
products makes Ultion a perfect fit. With Ultion,
customers can be sure their cylinder is providing
homeowners with the very best security.”
For more information on KAT visit:
www.katuk.co.uk or call 01625 439666.
Fabricators and installers looking to sell ‘real life’
security should call Warren Yates on:
01924 455 444.

Autolock
Locking points automatically
activate on door closure, without
the need to lift the handle
Alignment is maintained with all
locking points engaged at all times
10 locking features secured at the
turn of a key with lever/lever and
split spindle options
10 year product guarantee
What a way to
complete 2015
With this sort of innovation
we can’t wait for 2016
The new and exclusive auto-firing
entrance door multi-point lock...
Exclusive Solutionswww.johnfredericks.co.uk/innovation
Call 01422 314100

VBH (GB) Ltd • VBH House-Bailey Drive-Gillingham Business Park-Gillingham-Kent-ME8 0WG • Tel 01634 263263 sales@vbhgb.com • www.vbhgb.com • twitter.com/vbhgb • Buy online @ shop.vbhgb.com
• 20 attractive styles
• Suitable for composite, timber, aluminium, PVCu and glass doors
• Hard wearing matt brushed stainless steel construction
• 25 year greenteQ guarantee
Insist on greenteQ
greenteQ. Simply Innovative
Fitting greenteQ pull handles to your doors
could be the deal clincher
25
Years
VBH (GB) Ltd • VBH House-Bailey Drive-Gillingham Business Park-Gillingham-Kent-ME8 0WG • Tel 01634 263263 sales@vbhgb.com • www.vbhgb.com • twitter.com/vbhgb • Buy online @ shop.vbhgb.com
• 20 attractive styles
• Suitable for composite, timber, aluminium, PVCu and glass doors
• Hard wearing matt brushed stainless steel construction
• 25 year greenteQ guarantee
Insist on greenteQ
greenteQ. Simply Innovative
Fitting greenteQ pull handles to your doors
could be the deal clincher
25
Years

Follow MyTradeTV on Twitter:
@mytradetv
Industry tweets
of the month
Tweets from leading professionals
within the glazing industry
@MyTradeTV
Wakefield, UK.
@GlazingBlogger
West Yorkshire, UK.
@NatFenAwards
West Yorkshire, UK.
@Solidor
Stoke On Trent, UK.
@WindowWare
Bedford, UK.
@Balls2marketing
Derby, UK.
Again congratulations the NFA latest winners
@thewindowoutlet @solidor @mobster111 @
veka_plc @ctorley @Glyngaryjoinery very well
done guys
Check out the full list of #NFA2015 winners:
http://tinyurl.com/jno6j28
We’re very happy to announce that @SolidorLtd
have been voted #NFA2015 Composite/Panelled
Door company of the year!
Solidor passes the new PAS24 cut test thanks to
its laminated hardwood timber core: http://bit.
ly/1MdK70d
Our new interactive door & window hardware
catalogue is out now! Request your copy today!
- http://eepurl.com/bGnDz5
7 reasons why blogging is important for your
business http://bit.ly/1XVejks.

Windows
68
WILSON WINDOWS SWAPS SUPPLIER OF 26
YEARS FOR THE BENEFITS OF THE VEKA UK GROUP
L
oughborough-based installer Wilson
Windows has recently switched supplier to
The VEKA UK Group after 26 years with its
previous systems company.
Dale Wilson, Director at the family-run firm
commented: “It’s the best decision we’ve ever
made!”
The company, which was established in 1984
by Dale’s father Michael, is now co-directed by
husband-and-wife team Dale and Karen Wilson,
with their son Callum having joined recently too.
“ItwasKarenthatsuggestedweextendouroffering
with a new window option”, Dale explains.“There
are numerous companies within our target area
that were stocking the same systems as us. We
wanted to differentiate ourselves and widen our
audience in the process.
“Over time, we’d become disillusioned with
our previous supplier. The support promised in
their promotional materials never seemed to
materialise; when systems changed, no training
was provided; and if issues arose as a result, they
did everything possible to distance themselves.
“I have a contact at Glazerite – who now fabricate
our windows – who invited us to view some VEKA
systems, and we’ve not looked back since! There’s
a better product range than with our previous
supplier, and that’s already been reflected in an
increased uptake since we made the move. At the
moment we’re booking in jobs for three month’s
time – a great start to our relationship with VEKA.
We couldn’t be happier!”
Besides its innovative and versatile product
range, The VEKA UK Group is also renowned for
its industry-leading packages of installer support,
boasting both the Approved Installer Scheme and
Network VEKA – the first UK organisation of its
kind.
“When Karen Lund travelled down to speak to
us about Network VEKA, I have to admit, I was
slightly dubious about how ‘real’ the benefits

could be. It was just before the annual Network
VEKA Awards, so Karen invited us along to meet
the member companies and hear what they had
to say.
“I’m so glad we signed up. Network VEKA delivers
where rival offerings from our previous supplier
fell flat. The marketing support is brilliant for
awareness – we’re even about to install some
of the Steve Davis liveries onto our vans, which
is a great conversation starter if nothing else!
Customers love the deposit protection,insurance-
backed guarantees and other incentives and, to be
honest, it just ‘feels’ better to sell as a Network
VEKA member. We know the standard of our
work is great and, with the Network behind us,
customers have that confidence too.
“We’ve been better rewarded in the short time
we’ve been with VEKA than in 26 years of loyalty
to our previous supplier. Where we previously
were made to feel ‘honoured’ to stock a supplier’s
products, we now feel valued and supported – I
only wish we’d made the move sooner.
“Last year was our 30th anniversary. This year
marks the start of a new era for Wilson Windows
with The VEKA UK Group alongside us. We’re
extending our showroom and hope to showcase
the changes at a Christmas open day. And, with
Network VEKA’s assurance that we will remain
their only accredited installer in our area, we look
forward to our increased work flow continuing!”
To follow in Wilson Windows’ footsteps and
become a Network VEKA member company, visit:
www.networkveka.co.uk/trade
Windows
69

A NEW EXCLUSIVE PRODUCT
For a full demonstration of all
features Call 01422 314100
and quote “Rustique 3”
82mm rebated sash fitted
into 70mm outerframe
Full ovolo bead with
44mm Triple units
Internal flush sash
appearance
Sealed with 2 conventional
rebate gaskets
Introducing
Rustique 3
Or join the conversation on
Twitter @jfplastics #Rustique3

MAINTAIN TOP PERFORMING WINDOWS WITH RENOVATE
T
he chances are that windows fitted more
than three years ago won’t have the energy
performance they did when they were first
installed. But these aren’t windows that need
replacing and until now,there was nothing installation
companies could offer customers to help. Now
Edgetech UK, the leading voice for energy efficient
glazing,has launched Renovate by TruShield® to bring
old windows back to life.
Renovate is a glass cleaning system combined with a
protective layer of TruShield glass protection. It comes
in a handy pack that contains everything needed to
treat four standard domestic windows that includes
cloths and protective gloves. It’s a clever two-step
process. The specially developed pre-cleaner removes
dirt build-up before TruShield is applied to protect the
glass. The protective effect is activated immediately
with the surface becoming hydrophobic.
“The rationale behind Renovate is simple,” says
Charlotte Davies, Marketing Manager at Edgetech.
“With91percentofwindowsintheUKalreadyreplaced
we could see a need for protecting the performance of
those windows. Dirt on the glass can reduce the energy
efficiency of windows and Renovate is designed to
preserve the performance of the glazing.
“Wehaveputtogetheracompletepackageofmarketing
materials for installation companies to offer Renovate
to their window customers,” adds Charlotte. “With
DVDs, drop cards, mailers and homeowner leaflets
Edgetech has made it easy for customers to generate
leads with the launch of Renovate by TruShield.
“It gives installation companies a reason to go back to
their existing customers and offer them the very latest
technology in maintaining the energy performance
of their windows. And while Renovate is designed as
a retrofit product, there’s no reason why companies
can’t offer it at the time of new installations.”
http://edgetechig.co.uk/
Windows
71

All of our windows and doors are carefully designed
and crafted right here in London.
www.everglade.co.uk 020 8998 8775

THINKS
OUTSIDE THE
BOX SASH
W
hen Southern Housing Group needed a
unique fenestration solution, they turned to
a southern Halo fabricator: Masterframe.
Based in Essex, Masterframe specialises in PVC-U sash
windows and has a reputation for exceptional quality
and attention to detail. This led to the company being
contacted by Southern Housing Group, who wanted to
restore their property - the Amhurst Park Estate - and
recapture its original character.
Managing Director of Masterframe Windows Alan
Burgess explains: “our client, Southern Housing Group
wanted to restore their building to its former glory, and
improve the property for residents who could then, once
again, take pride in their home.
“The brief was somewhat of a challenge, but we knew we
were up to the task - thanks to our specialist skills and
the high quality of the Halo profile we use.
“The new windows needed to be energy efficient and
approved by planners, while also paying homage to the
character of the building by authentically replicating the
look of the original timber sash windows. The high spec,
Halo PVC-U systems that we use allow us to combine
the traditional aesthetics of a timber window with the
many benefits of this modern material. Unlike wood,
PVC-U won’t crack, well, rot or warp and will never
need repainting. It offers low maintenance and energy-
efficient performance.
“As a Halo customer, we are also able to benefit from
The VEKA UK Group’s Variations foil range which
means we can specify woodgrains that are virtually
indistinguishable from real timber.
“Although some sash window manufacturers make single
windows and then couple them together, Masterframe
has always offered the windows on one continuous cill.
“These coupled frames result in a mullion in excess
of 140mm wide (225mm if you include the sashes) but
the existing timber frames of this project had mullions
of around 100mm. This dimension would need to be
achieved if the new windows were to perfectly resemble
the old.
“In order to create a slimmer mullion section, we
approached a specialist supplier in Europe who was able
to create a prototype butt-jointed mullion which would
also provide enough adherence for the woodgrain foil.
The butt joint of this mullion, makes the overall finish
even more timber-like.
“We’re very proud of this innovative solution, which
worked out even better than we anticipated. It was ideal
for this project and we received some extremely positive
feedback from the client.
“We’ve found that the authentic look of this new
system, combined with our fantastic PVC-U sashes, has
advantages above and beyond this particular installation.
It’s perfect for historic homes and heritage properties,
where the original character needs to be maintained.
We’ve gone on to use this integral mullion for numerous
other customers who have been most complimentary
about the result. We’re very proud of the new design and
we’re looking forward to sharing this innovation with
more of our customers in the year ahead. We will be
showcasing it at The FIT Show, and it will be available to
VEKA customers, and Network VEKA members, thank to
our status as a Network VEKA affiliate partner.”
Windows
73

Windows
74
QUICKSLIDE KICKS OFF 2016 WITH NEW 70MM SYSTEM FOR CASEMENTS
Q
uickslide has celebrated the start of 2016
in style by introducing a 70mm casement
window system and new colour options
as standard. This upgrade will ensure Quickslide’s
customers can continue to enjoy the latest products,
and will also provide a perfect match to the Yorkshire
based fabricator’s market leading Vertical Slider.
Quickslide’s sales and marketing director, Tom
Swallow, said: “We pride ourselves not only on
our products but our quality of service, part of
which is listening to what our customers want. The
introduction of the 70mm system is a response to
feedback from our partners who told us that they
love our Vertical Slider, but wanted a better looking,
more suitable system for their casements.
“To coincide with the launch of the new system,
we’ve also introduced a range of new wood-grain
finishes as standard across both the casement and
Vertical Slider range,” continued Tom. “These will
include popular options such as Chartwell green
and anthracite grey, as well as a new version of our
current Quickslide cream, which is lighter and more
popular within the industry.”
With its own in-house state-of-the-art painting
facilities, the addition of the new finishes further
enhances the appeal of Quickslide’s innovative
Vertical Slider and enables customers to choose
their VS or casement windows in any colour they
want.
Coming with a number of other impressive optional
features such as run-through or plant-on sash
horns, surface mounted astragal bars and Secured
By Design accreditation, the introduction of the
new 70mm system adds to its extensive range of
other premium products that include aluminium
bi-folds, sliding patio and Solidor composite
doors, WarmCore bi-folding doors and Residence 9
windows.

Add value and profit to your installations with TruShield:
l Protects glass to maintain the original
performance
l Saves time, effort and money for your
customers by creating easy-clean glass
l Differentiate yourself from the competition
l Application options to suit all budgets and
manufacturing levels
l Get started straight away – no complex training
required
l Full marketing support
Glass
Protection
System from
Edgetech UK
Call: 02476 995841 or visit: www.trushield-glass.com

LUMI PRODUCTS STEAL THE
SHOW AT ATHENA WINDOWS
N
orthern Ireland based installer, Athena
Windows, is a company that has built an
enviable reputation over the years for
supplying only the highest quality windows and
doors–and has now taken the decision to enhance
its showroom and portfolio of premium products
by introducing Apeer’s range of pioneering Lumi
frameless windows and bi-folding patio and
residential doors.
Managing Director of Athena Windows, Colm
O’Neill, says he was extremely impressed with
the superior quality of Apeer’s composite, bi-fold
and French doors when he visited the company’s
stand at the SelfBuild & Improve Your Home Show
in Belfast last year. It was an introduction that
ultimately led to the discovery of Apeer’s cutting
edge Lumi product range, which Colm says he was
hugely excited about offering to his discerning
customers.
“WhenIfirstsawLumi,itwasn’tjusttheaesthetics
or the high standard of the frameless design that
madesuchahugeimpression,buttheperformance
as well,” he said. “Elegance, performance and
trust are the three main qualities that are central
to the way we do business at Athena because they
reflect what we want our customers to see, feel
and experience after enhancing their homes with
our products – and Lumi fits the bill perfectly.”
After receiving a fantastic response from a number
of Lumi door and window samples, Athena has
recently become one of Apeer’s approved Lumi
suppliers and has revamped its showroom in order
to capitilise on demand for the ground breaking
new system.
Lumi is a new range of contemporary frameless
windows and doors that combines unique ‘edge-
to-edge’ glazing with the strength, security and
internal styling of more traditional products. The
state-of-the-art design features energy efficient
triple glazing that is structurally bonded to a core
of high strength, glass-fibre reinforced profiles.
Apeer has announced that it will exhibiting at
SelfBuild & Improve Your Home at the Titanic
Exhibition Centre, Belfast in February 2016 and
as well as displaying the full range of its Lumi
products, including its windows and composite,
French and bi-fold doors, it will also be setting up
a Lumi dealer network in Northern Ireland.
www.apeer.co.uk/lumi
Windows
77

MORLEY GLASS &
GLAZING BOOSTS
SCREENLINE®
SPARE PARTS
SERVICE
U
ni-Blind® manufacturer Morley Glass &
Glazing’s extensive stock of accessories
and spare parts for ScreenLine® integral
blind systems is now featured in a new brochure,
available to download from the company’s
website.
Ian Short, managing director at Morley Glass &
Glazing, says: “The brochure has been designed to
make it even easier for fabricators and installers
to do business with us.
“We stock the biggest range of ScreenLine®
accessories and spare parts in the UK. So when
you need a part for our Uni-Blinds® or any
ScreenLine® integral blind system, we’ll make
sure you have it within 24 hours if we have it in
stock. As the largest ScreenLine® fabricator in the
country, we have daily deliveries from Pellini in
Italy and can supply any other spare parts within
5 – 10 working days – whether you originally
purchased your ScreenLine® blind system from
Morley Glass or not.”
The range of ScreenLine® spares available from
Morley Glass next day includes items such as cord
kits, cord tensioners, external magnetic sliders,
transparent wands, battery modules, solar panels,
battery chargers, transformers control units,
replacement remote control devices and clips,
knobs and end caps for all systems.
To request a brochure call 0113 277 8722 or visit
www.morleyglass.co.uk.
Blinds
78

Manual
Motorised
Solar powered
Sliding systems
ALL SYSTEMS GO!
ORDER TODAY
To find out why you should offer your customers
Uni-Blinds integral blinds, call us now or scan
the QR code opposite.
Tel: 0113 277 8722
Email: info@morleyglass.co.uk
Direct fax for quotations: 0113 277 8723
Morley Glass & Glazing Limited, Unit 27, Millshaw Park Industrial Estate,
Millshaw Park Drive, Leeds LS11 0LU
from
www.morleyglass.co.uk

W
hile many are
clock watching
as we hurtle once
again towards festive fun and
celebrations, with discussion
rife about whether we will see a
white Christmas, for the glazing
sector it’s also a time of focus
and forecasts.
According to recent reports
and the most recent Experian
forecasts, it is predicted that
construction output will grow
by 3.6% next year and then a
further 4.3% increase should
occur in 2017. So it looks to be
boding well.
Earlier this year total output for
work in the sector was calculated
to reach £142 billion by 2017, a
rise from£131 billion this year.
The growth forecast for 2015
has however been reduced
from 3.9% to 3.5% which has
been attributed to reservations
relating to the general election
earlier this year, and which
Experian put down to a “less
buoyant first half of the year
than expected”.
Looking at construction in
general,itisconsideredprobable
that private commercial
construction will be the fastest
growing area in 2016 with a 7%
growth; however the speedy
25% growth of infrastructure
shown this year is predicted to
fall by 5% in 2016.
For the Glass and Glazing sector
there would seem to be a positive
outlook as private housing
output is predicted to grow by
5% during 2016, although falls
of 10% have been suggested for
the public housing sector during
the year.
Withagenerallypositiveforecast
this will no doubt reflect on our
national fascination regarding
house prices, which are a main
stimulant in relation to the
consumer economy within the
UK. Constantly we try to second
guess the movement of the
property market, with detailed
analyses from one lender, broker
or sales agent or another, being
put in front of us to scrutinize
faster than we can blink.
It would seem once again that
the London area is forging ahead
according to many mortgage
companies and estate agents,
with the suggestion that the
annual increase in house prices
in the Capital will grow by 10.6%.
According to Nationwide, the
view is a little muddier as the
regions beyond London and
the South East slowed in the
third quarter, with the Midlands
and northern areas performing
much slower.
It would seem that the Land
Registry would be in agreement
with this as figures demonstrate
that property market growth has
continued to cool with house
prices up 4.2 % compared to 12
months ago. However the East
of England continues to see the
biggest annual growth, with
prices up 8.4 per cent compared
to 2014.
Rightmove has suggested that
General Section
80

an average property in London could reach £1
million by 2020 if costs continue to escalate at the
current rate.
Yet how realistic are these figures? As the Land
Registry uses a repeat sales formula the monthly
index does not include properties that have not
sold at least twice since 1995. Equally,sales figures
are not included relating to new build homes or
those that have been in long-term ownership. Due
to a lack of properties on the market, currently,
vendors are seizing this opportunity to hike prices
up, with average asking prices currently having
risen to the biggest on record since September
2002.
Another area that will undoubtedly have an effect
on the glazing sector will be energy efficiency and
the reduction of carbon footprints, once again,
becoming a major topic for debate.
Energy and Climate Change Secretary Amber
Rudd has stated that she intends to prioritise
fuel costs with a view to keeping bills down for
consumers and businesses alike. Her commitment
to reducing emissions has been declared that it
will be ‘in the most cost-effective way’
She continues on to state:
“Our support has driven down the cost of
renewable energy significantly. As costs continue
to fall it becomes easier for parts of the renewables
industry to survive without subsidies.We’re taking
action to protect consumers, whilst protecting
existing investment”.
The solar industry has suggested a feasible rescue
bid for British solar with the recommended £1
solar rescue plan for 2019 being put forward as an
alternative to the Government’s proposed cuts to
adeLimited
the Feed-in Tariff for the technology.
It is hoped by the Solar Trade Association that
this will salvage the solar industry to provide a
viable solution for the solar market and enable it
to continue developing. It certainly will become
an increasingly important topic for debate over
the coming years.
Finally as we head towards the beginning another
Christmas and New Year, it has been interesting
andinspiringtoseethechanges,developmentsand
growth across the glass sector. The culmination
of a good business year has been celebrated by
the great and the good of the industry and the
richly deserved crowning glories of Accolades
and Awards, via the G Awards and the National
Fenestration Awards. Many congratulations to
everyone involved.
As the business year comes to a close, the entire
MyTradeTV team would like to celebrate the spirit
of the season by wishing wish you a very Happy
Christmas and much continued success for 2016.
Written by Helen Duval
Producer @ MyTradeTV
General Section
81

ARE YOU FIT FOR CHRISTMAS?
Tell us about your Christmas celebrations and you and your team could win a
£200 Hamper full of Christmas cheer!
We want companies to tell us how they celebrate Christmas. Is your boss Santa or Scrooge; does your fitting
team bring the Christmas spirit to your customers when you’re installing their new conservatory; and just how
mad do you go with the Christmas decs and mistletoe at your workplace in the festive season?
A £200 hamper full of FIT Christmas cheer for the best pictures and messages submitted on our Facebook site
or tweeted with #fitchristmasspirit before 14th December.
The Fabricator Installer Trade (FIT) Show takes place at The International Centre Telford on 12th, 13th 14th April
2016. General information on The FIT Show can be found at: www.fitshow.co.uk.
General Section
82

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N
ational Plastics is the
UK’s largest independent
trade counter network
and when you visit one of the
stores it’s easy to see why. Quite
simply, the overall experience is
second to none.
Giving customers what they want
is something that’s central to
Managing Director Geoff Foster’s
vision for the company, which is
why the customer experience is so
important to him.“Our customers
are busy people and our aim is
to make their lives easier. To do
that, two things are vital: stock
availability and staff knowledge.”
When it comes to stock, National
Plastics is renowned for its range,
which includes fascia boards,
soffits,trims,internalandexternal
cladding, guttering, drainage
systems, carports and canopies,
windows, doors, conservatories,
EPDM rubber roofing and much
more. What’s perhaps less well
known is how much of that stock
is always available. “We aim to
keep 99% of our stocked items
readily available at any one
time,” says Geoff. “The last thing
a customer wants to hear when
he’s made a special trip to see us
is that an item won’t be in stock
until later on in the week.We keep
the number of times that happens
to an absolute minimum.”
What’s also noticeable about
a visit to National Plastics is
how ‘on the ball’ the staff are.
“Our staff are genuine product
experts,” says Geoff. “It means
our customers can trust them
to answer any questions, make
informed suggestions and offer
useful advice whenever it’s
needed. Whether it’s a regular
customer from a big company or
a one-off visit from a one man
band, our staff will always want to
help as much as they can.”
It is clear that National Plastics’
approach of making customers’
lives easier is proving very
successful. The company has
added £9 million to its turnover
in recent years and plans to take
its total number of stores to 50 by
the end of end of 2017.
You don’t get to be the UK’s
largest independent trade counter
network by accident. So if you’re
not already a regular customer,
visit your nearest National
Plastics store to find out what
you’ve been missing.
www.nationalplastics.co.uk
VISIT A NATIONAL PLASTICS STORE AND FIND OUT WHY IT’S
THE UK LARGEST INDEPENDENT TRADE COUNTER NETWORK
General Section
84

CALL US ON 01332 559406
OR VISIT WWW.BALLS2MARKETING.CO.UK
GET SALES
LEADS IN
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with low cost packages from
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www.balls2marketing.co.uk | email. help@balls2marketing.com
Balls2 Marketing Ltd The Old Chapel, Welbeck Grove, Allestree, Derby DE22 2LS
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I
t is with sadness that following a short
illness, we announce the death of
Godfrey Arnold on the 24th November. A
Chemical Engineer by profession and most
recently a Principal of independent analysts
D and G Consulting, Godfrey spent most of
his working life in the PVC industry including
with some of the largest manufacturers where
he was responsible for Pan European technical
service and market development.
ThereatthebeginningoftheUK’sPVCwindow
industry, Godfrey was a founder member
of the BPF Windows Group and a regular
speaker at European PVC window market
conferences. One of the industry’s true gents,
Godfrey’s expertise, depth of knowledge and
commitment to the UK’s PVC window and
door industry will be missed.
Our deepest Sympathy and condolences from
all at MyTradeTV.
SAD NEWS: GODFREY ARNOLD
General Section
86

Proud sPonsors of...
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the

MyTradeTV Glazing Magazine December 2015

MyTradeTV Glazing Magazine December 2015

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