SlideShare a Scribd company logo
Name of talk to go
here, name of talk
Name Surname
Company
@Twitterhandle
How to build a robust
reporting framework
Base Creative
@AnnaAppenzeller
Anna Corbett
#BrightonSEO
AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
🙀
#BrightonSEO
AnnaAppenzeller
What’s the goal?
#BrightonSEO
AnnaAppenzeller
Campaign Goals
● Growing awareness of cats
#BrightonSEO
AnnaAppenzeller
Campaign Goals
● Growing awareness of cats
● Increasing visitors to shun
#BrightonSEO
AnnaAppenzeller
Campaign Goals
● Growing awareness of cats
● Increasing visitors to shun
● Driving conversions of cat treats
#BrightonSEO
AnnaAppenzeller
What does success look
like?
#BrightonSEO
AnnaAppenzeller
Step 1: Create a
measurement plan
#BrightonSEO
AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
Macro conversions?!?
Indicator of success
Often impact bottom line, like purchases
#BrightonSEO
AnnaAppenzeller
Micro conversions?!?
User is on the right track
Often steps in the funnel or KPIs like CTR
#BrightonSEO
AnnaAppenzeller
How to measure
awareness?
#BrightonSEO
AnnaAppenzeller
Awareness: Macro
● Impressions
#BrightonSEO
AnnaAppenzeller
Awareness: Macro
● Impressions
● Branded search impressions
#BrightonSEO
AnnaAppenzeller
Awareness: Macro
● Impressions
● Branded search impressions
● Share of voice
#BrightonSEO
AnnaAppenzeller
Awareness: Micro
● Search volume
#BrightonSEO
AnnaAppenzeller
Awareness: Micro
● Search volume
● Search interest
#BrightonSEO
AnnaAppenzeller
Awareness: Micro
● Search volume
● Search interest
● Mentions
#BrightonSEO
AnnaAppenzeller
Awareness: Micro
● Search volume
● Search interest
● Mentions
● Impression share
#BrightonSEO
AnnaAppenzeller
How to measure traffic?
#BrightonSEO
AnnaAppenzeller
Traffic: Macro
● Clicks
#BrightonSEO
AnnaAppenzeller
Traffic: Macro
● Clicks
● Website sessions
● Users
#BrightonSEO
AnnaAppenzeller
Traffic: Micro
● Scroll depth
● Pages/session
#BrightonSEO
AnnaAppenzeller
Traffic: Micro
● Scroll depth
● Pages/session
● Video views
● Downloads
#BrightonSEO
AnnaAppenzeller
How to measure
conversions? 🤑
#BrightonSEO
AnnaAppenzeller
Traffic: Macro
● Form submissions
#BrightonSEO
AnnaAppenzeller
Traffic: Macro
● Form submissions
● Sign ups
#BrightonSEO
AnnaAppenzeller
Traffic: Macro
● Form submissions
● Sign ups
● Purchases
#BrightonSEO
AnnaAppenzeller
Traffic: Micro
● Email clicks
● Phone clicks
#BrightonSEO
AnnaAppenzeller
Traffic: Micro
● Email clicks
● Phone clicks
● Cost per conversion
● Customer lifetime value
#BrightonSEO
AnnaAppenzeller
Micro vs Macro
#BrightonSEO
AnnaAppenzeller
Micro
● Branded search
interest
● Branded searches
● Branded CTR
Macro
● Branded search
impressions
#BrightonSEO
AnnaAppenzeller
Micro
● Mentions
● Non social mentions
● Interactions - both
positive and
negative
● Influence
Macro
● Impressions/Reach
● Share of voice
#BrightonSEO
AnnaAppenzeller
Micro
● Likes
● Comments
● Shares
Macro
● Clicks
#BrightonSEO
AnnaAppenzeller
Micro
● Impression share
● CTR
● CPC
● CPA
● Conversion rate
● Quality score
● Lost impressions
Macro
● Impressions
● Clicks
● Conversions
#BrightonSEO
AnnaAppenzeller
Micro
● Unsubscribe rate
● Bounce rate
● Emails delivered
● Open rate
Macro
● Link click rate
#BrightonSEO
AnnaAppenzeller
Micro
● Scroll depth
● Session duration
● Pages/session
● Video views
● Downloads
Macro
● Sessions
#BrightonSEO
AnnaAppenzeller
Micro
● Search volume
● Ranking stats
● No of featured
snippets
● Search impressions
● Organic CTR
Macro
● Organic sessions
#BrightonSEO
AnnaAppenzeller
Micro
● Cost per lead
/conversion
/acquisition
● Conversion rate
● Assisted conversions
● Customer lifetime
value
Macro
● Conversions
#BrightonSEO
AnnaAppenzeller
What constitutes a conversion?
Email and phone clicks, Downloads, Form
submissions, Sign ups, Purchases
#BrightonSEO
AnnaAppenzeller
Step 2: Set your
benchmarks and targets
#BrightonSEO
AnnaAppenzeller
Setting benchmarks from
industry averages
#BrightonSEO
AnnaAppenzeller
Setting benchmarks from
current performance
#BrightonSEO
AnnaAppenzeller
Setting benchmarks from
competitors and peers
#BrightonSEO
AnnaAppenzeller
Step 2: Set your
benchmarks and targets
#BrightonSEO
AnnaAppenzeller
Get your targets from
platform forecasts
#BrightonSEO
AnnaAppenzeller
Get your targets from
industry averages
calculations
#BrightonSEO
AnnaAppenzeller
Get your targets from
search volume / organic
non-branded CTR
AnnaAppenzeller
Social Media Manager
#BrightonSEO
AnnaAppenzeller
Targets: Conversions
● Industry average conv. rate
#BrightonSEO
AnnaAppenzeller
Targets: Conversions
● Industry average conv. rate
● Current client conv. rate (but better)
#BrightonSEO
AnnaAppenzeller
Monthly averages or staged
targets?
#BrightonSEO
AnnaAppenzeller
Monthly averages
Avg. monthly
conversions: 1,000
Stages targets
Conversions month 1-3:
500 per month
Conversions month 4:
1,000
Conversions month 5:
1,500
Conversions month 6:
2,000
#BrightonSEO
AnnaAppenzeller
Targets: Overall campaign target
Current Target: 6,000
#BrightonSEO
AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
Step 3: Track your defined
metrics
#BrightonSEO
AnnaAppenzeller
Tracking: Custom
● Scroll depth
● Downloads
● Custom dimensions and metrics
#BrightonSEO
AnnaAppenzeller
Set up your tracking in GTM
or ask a friendly developer
AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
Test!!!
#BrightonSEO
AnnaAppenzeller
Pixels and conversion tags
#BrightonSEO
AnnaAppenzeller
Step 4: Create your reports
AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
Data sources in reports
@AnnaAppenzeller
@AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
Create one page per goal
#BrightonSEO
AnnaAppenzeller
Add your data controls
@AnnaAppenzeller
@AnnaAppenzeller
@AnnaAppenzeller
@AnnaAppenzeller
@AnnaAppenzeller
#BrightonSEO
AnnaAppenzeller
You’re done!!! 👍
#BrightonSEO
AnnaAppenzeller
Thank you 😻
AnnaAppenzeller
Resources:
Templates:
Measurement plan sheets template
Data Studio dashboard template
Links to awesomeness:
Miracle’s forecasting article
Simo Ahava’s GTM Blog
Analytics Mania
And if you want to look at adorable kitties:
Photo by Tom Wheatley on Unsplash
Photo by Sina Saadatmand on Unsplash
Photo by The Lucky Neko on Unsplash
Photo by Erik-Jan Leusink on Unsplash

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