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Bridging the Generational Gap
Keeping Your Sanity in the Workplace
Chris Perez, APR | @cperez08
Matt Prince | @Matt_Prince
#PRSAWDC
The definition of your generation
does not define who you are.
It’s an artificial designation, and whether
you choose to accept it, is up to you.
#PRSAWDC
Traditionalists
1925 - 1945
#PRSAWDC
Baby Boomers
1946 - 1964
#PRSAWDC
Generation X
1965 - 1979
#PRSAWDC
Millennials
1980 - 1997
#PRSAWDC
Generation Z
1997 - 2010
#PRSAWDC
By 2020, Millennials will
make up HALF of the workforce.
60% of employees report friction
between younger and older employees.
#PRSAWDC
How Millennials
Describe Themselves
Hard Working
How HR Professionals
Describe Millennials
65% People Savvy 14%
35% 86%
82% 1%
86% 11%
Tech Savvy
Loyal to Employer
The PROBLEM with stereotyping:
Poor Employee Morale
Difficult Hiring/Low Retention
Diminished Productivity
Threat of Litigation
STEREOTYPES
- -the
BEATING
#PRSAWDC
Trophy Kids
Millennials are:
#PRSAWDC
Millennials grew up
coddled, needing nothing.
They are demanding
and have a warped
sense of entitlement.
#PRSAWDC
Beat It Deal with it
Provide regular feedback
When criticizing, underline
their importance
You are NOT special
Be OK with not
getting a trophy
#PRSAWDC
Technophobes
Older Workers are:
#PRSAWDC
Older workers are
seriously behind
technology curve.
And worse, they mock
and criticize what they
don’t understand.
#PRSAWDC
Beat It Deal with it
Reverse mentor
Find common ground
Accept your differences
You can’t learn it,
if you don’t DO it
#PRSAWDC
Narcissistic
Millennials are:
#PRSAWDC
Their devotion to social
media has created a
#selfie culture that feeds
on daily validation.
#PRSAWDC
Beat It Deal with it
Be patient, but firm
Listen
Explain YOUR feelings
Grow up!
Filter Your Life: IFE IFE
#PRSAWDC
Stuck in Tradition
Older Workers are:
#PRSAWDC
Older managers are
stuck in the way it’s
always been done.
#PRSAWDC
Beat It Deal with it
Demonstrate new
best practices
Pick your battles
Reduce # and length
of meetings
Offer flex time/creative
work environment
Reevaluate evaluations
#PRSAWDC
Difficult to
work with
Millennials are:
#PRSAWDC
They bring their
lifestyle to the office.
Show no initiative.
Are opinionated.
And don’t show
enough respect.
#PRSAWDC
Beat It Deal with it
Lighten up
Show respect
Build structure
Take risks
Recognize professionalism
Be better than everyone else
#PRSAWDC
Difficult to
Work With
Older Workers are:
#PRSAWDC
They are parenting
millennials at home
and trying to
parent at work.
#PRSAWDC
Beat It Deal with it
Give to get
Accept responsibility
Don’t compare to your kids
Don’t say:
“When I was your age!”
Leave drama at home
#PRSAWDC
WANT:
What we all
#PRSAWDC
1. Good Career
2. Happy Marriage
3. Loving Family
Bridging the Generational Gap
Keeping Your Sanity in the Workplace
Chris Perez, APR | @cperez08
Matt Prince | @Matt_Prince
#PRSAWDC

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Bridging the Generational Gap