Bridge: ICT for Connecting Knowledge and Knowing
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These are the slides of my keynote talk at the EcoCom 2013: 2nd Conference on the Economics of Communication, Vertretung des Landes Sachsen-Anhalt beim Bund, Berlin, Germany, 8 November, 2013
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Bridge: ICT for Connecting Knowledge and Knowing
- 1. Bridge: ICT for Connecting Knowledge and Knowing Viktor Dörfler EcoCom 2013
- 2. teaching business pros they don’t want to come back to BS don’t want the same/updated models for the third time from the same lecturers not interested in artificial case studies they don’t want to go to corporate trainings they do group dynamics on daily basis the rest is useless even though they are eager to learn and they fully understand the importance of knowledge increase
- 3. coaching business pros they want coaches to help them update their knowledge with relevant new concepts apply their knowledge in a new context (re-)arrange their few thousand known rules make their knowledge transparent for themselves and for their executives they want to have dialogs with someone who understands the broad context “… the guy yelling, flailing, and running up and down at the side of the football field trying to force the team win without ever hitting the ball.”
- 4. cultural framing: Balkan past the German-speaking engineers with good knowledge of philosophy present the English-speaking finance specialists with limited knowledge of philosophy possible (future) the Facebook-speaking graduates with no knowledge of philosophy: the Shallows knowledge increase for the (possible) Shallows
- 5. for a bridge you need two stable points
- 6. different knowledges – different knowings
- 7. Hybrid Learning Platform open-source-based SERVICES TOOLS mashup CONTENT COLLABORATION e-COACH MaaS social media as a service SaaS PaaSIaaS documents e-content bookmarks ERP aaS knowledge management business simulations startup tools Doctus ES concept mapping Moodle CMS MOOCs ??? blogs journals guides/rankings knowledge resources experience innovation citizen innovator e-FACILITATOR e-MENTOR platform for passionate learners
Editor's Notes
- In the next two presentation we will show you two pictures about Corporate Universities as we see them today. The two pictures are different as they are taken from different dimensions. What is common about them is that we are talking about CUs today. Perhaps even about CUs tomorrow. Therefore we are both talking about post-experiential business education. In the first presentation I am trying to locate the concept of CU between the Corporation and the University. In the second one Viktor will explore knowledge which practitioners need, and perhaps want to contextualize
- actually we do method-based learning teach a method detached from context expect the business students to apply the learned methods in a textually formulated artificial context single right controllable solutions the starting point should be the problem in the innovative organization embedded in the real context of decision maker and practitioner tackling it as appears required (transdiciplinary, ad hoc) solutions cannot be checked, often new knowledge What are corporate trainings about? Are there any skill that such trainings can provide to the business practitioners? They only need one skill really: communication.
- The other side of my experience with Business Pros is through coaching. I have also designed a school on executive coaching. But this is beyond what we can cover today. Based on my experience as coach, and talking to other (good) coaches, I can describe what business professionals want from a coach: First of all, these business professionals are (more than anything) short of time. They would not be able to read all the new concepts in their field. And they do not have the time to figure out which ones are relevant for them here and now. They want the coach to do this filtering for them. And bring them the relevant fresh concepts of the gurus. Business Pros sometimes need to discuss their dilemmas with someone. This cannot be their colleagues as he does not want to expose his doubts. It also cannot be the competitor as they are competitors – he does not want to expose his ideas. So he needs an executive coach.
- It is probably clear by now that the learning of business professionals is incredibly sensitive to the context. Therefore CUs are sensitive to context. To see what we can take away from a different context, we need to understand that context. And particularly we need to understand how it is different from ours. To understand who the students are, we need to understand the cultural context. This applies both to BSs and CUs. My experience is framed in a particular culture of the area we call MEE&WB. Before the Berlin wall came down… Some 20 years ago, when we started the first MBAs in the area… Today we see another shift: The new potential students and coachees are what we call the SHALLOWS How we see the Possible here and now, the prototype of the student/coachee is more and more global. The Shalllows are global. As a concept and also as individuals who we may teach or coach.
- My teaching experience represents the business schools. And my coaching experience represents the corporation. Now I want to suggest that the CU should be the bridge between the two. Between the world of the Corporation and the world of the University. We must realize that there is a difference between efficiency ("doing things right") and effectiveness ("doing right things")
- So, let’s have another look at the picture displaying the various routes from the available to the applied knowledge…
- So how we think this should look like today? First of all, it should be in the cloud. What we propose is that a Hybrid Knowledge Platform should be