This presentation talks about BPM Adoption on BRICS countries, Brazil, Russia, India, China and South America - This was a Webinar presented to BDPA New Jersey - http://www.bdpanewjersey.org/ - on March 14, 2012.

1. BRICS - Brazil, Russia, India, China, South Africa
and
Business Process Management (BPM)
BDPA New Jersey Chapter Webinar
Date: February 15, 2012
Presenter: Redirley Matheus Santos
redceldan@gmail.com
São Paulo – SP - Brazil

2. BRICS and BPM
• Working for FedEx since 1997
• Customer Integration Advisor – present
• Graduated in Mathematic - 1992
• MBA in Software Engineering -1997
• Certified Business Process Professional for
ABPMP – Association of Business Process
Management Professionals - 2011
• Master Degree in Software Engineering to be
concluded in - 2012
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3. BRICS and BPM
What is BRICS and What it is not?
BRICS is acronym that was coined by Jim
O'Neill in a 2001 paper entitled “Building Better
Global Economic BRICs”
BRICS is NOT an international organization,
nor an economic block with a free commerce
model much less a platform for building
consensus of a specific subject
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4. BRICS and BPM
BRICS in Numbers
SOUTH
RUSSIA AFRICA
INDICATORS BRAZIL (BRA) CHINA (CHN) INDIA (IND) (RUS) (ZAF)
Area (Km2) - 2011 8.514.880 9.600.000 3.287.260 17.098.240 1.219.090
Population, Total -
194.946.470 1.338.299.512 1.170.938.000 141.750.000 49.991.300
2010
GDP per capita
10.710,00 4.428,00 1.475,00 10.440,00 7.275,00
(current US$) - 2011
Unemployment, total
(% of total labor force) * 8,3 * 4,3 ** 9,4 * 8,2 * 23,8
* 2009 ** 2010
Merchandise trade (%
18,8 50,2 31,7 43,8 48,4
of GDP) - 2011
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5. BRICS and BPM
BRICS in Numbers
SOUTH
CHINA RUSSIA AFRICA
INDICATORS BRAZIL (BRA) (CHN) INDIA (IND) (RUS) (ZAF)
External debt stocks (% of
GNI – Gross National 16,9 9,3 16,9 26,9 12,7
Incomes) – 2011
Improved sanitation
facilities, urban (% of urban
87,0 58,0 54,0 93,0 84,0
population with access) -
2008
Poverty headcount ratio at
national poverty line (% of 21,4 (2009) 2,8 (2004) 27,5 (2005) 11,1 (2006) 23,0 (2006)
population)
Literacy rate, adult total (%
of people ages 15 and 90,0 (2008) 94,0 (2009) N/A 100,0 (2009) 89,0 (2007)
above)
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6. BRICS and BPM
BRICS in Numbers
GDP – Gross Development Product
GDP (current US$) -
2011
BRAZIL (BRA) 2.087.889.553.822,00
CHINA (CHN) 5.926.612.009.750,00
INDIA (IND) 1.727.111.096.363,00
RUSSIA (RUS) 1.479.819.314.058,00
SOUTH AFRICA (ZAF) 363.703.902.727,00
All Table’s Source: http://data.worldbank.org
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7. BRICS and BPM
Currently a lot have been said about the
BRICS Countries; according to some Gartner
Group’ predictions for BPM, they say:
“By 2013, dynamic BPM will be an imperative
for companies seeking process efficiencies in
increasingly chaotic environments.”
[GARTNER]
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8. BRICS and BPM
According to the ABPMP International's Guide to The BPM CBOK®, "Business
Process Management (BPM) is a disciplined approach to identify, design, execute,
document, measure, monitor, and control both automated and non-automated
business processes to achieve consistent, targeted results aligned with an
organization’s strategic goals
...
BPM enables an enterprise to align its business processes to its business
strategy, leading to effective overall company performance through
improvements of specific work activities either within a specific
department, across the enterprise, or between organizations.”
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9. BRICS and BPM
Governments efforts in BPM are looking for
• Standardization
• Transparency
• Monitoring
• Process Automation
• Strategic Alignment
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10. BRICS and BPM
BRAZIL
• BPM has gained a great importance here in private and public initiatives,
companies such as Oracle, IBM, SAP, Software AG, TIBCO, Savvion, etc
have been disputing customer in other to use their own solutions for BPM
• Brazil government has developed a project called “GESPUBLICA” (Gestão
Pública) – Public Management – Where you can find documentation related
to BPM applied into the government processes -
http://www.gespublica.gov.br/
• Brazil has been trying to use people with deep knowledge on BPM
• To the Brazilian people the implementation of BPM means; Minimize errors,
Avoid work arounds, No favors, Process Transparency, among other
tangible benefits
• Public-Private-Partnerships (PPP) are adopting BPM
• ABPMP Brazil – Association of Business Process Management
Professionals has a great activity in all Brazil territories spreading BPM
• Google’s research: BRAZIL AND BPM brings a lot of useful and related
results
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11. BRICS and BPM
RUSSIA
• BPM also has a great importance on Russia but a lot more need to be done
• A local chapter of any BPM institution such as ABPMP as well as OMG
among other BPM Groups would help to spread the BPM Initiatives over
public and private sectors
• Currently some international companies existing on Russian’s territory take
advantage of BPM because it has been already implemented at
headquarters in others countries, but it not uncommon to see isolated
initiatives in other to implement BPM
• Google’s research: RUSSIA AND BPM does not bring a lot of useful and
related results you can see also a military vehicle called BPM or even Bits
per Seconds
• There are not too much information regarding government and BPM in
Russia
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12. BRICS and BPM
INDIA
• We can find a lot of actives BPM Groups in India a little search on internet will
guide to several results
• A recent research Jyoti Bhat and Jude Fernandes (BPM in India), March 2011,
from http://www.bptrends.com indicates that not only BPM has a relative
importance in India as the BPM career has gained a lot of substance value
• There are India BPM Products running in the market at least for 8 to 9 years,
some important BPM Developers companies has their products among
hundreds of implementations such as: Karomi.com , Skelta.com , etc
• Private BPM Providers frequently handles roundtables discussion over BPM
in/and Government
• Just like Brazil, India has a lot of BPM initiatives within the government, a study
“Successful Governance Initiative and Best Practices – Experience from India
States” - http://planningcommission.nic.in/plans/stateplan/bpm-full-mnul.pdf
• Google’s research: INDIA AND BPM probably brings the best result related to
BPM, despite India is a technological center but with a great social inequality. It
means that India will have to solve this matter in a medium term
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13. BRICS and BPM
CHINA
• We see researches of BPM in academicals search in Internet but it is limited to
this scenario, personally I do not know any Chinese BPM company selling a
single product.
• Jim Sinur has written about a conversation he had with a Chinese person
regarding BPM, that China does not need BPM because they a lot people to do
a job at a very low price… Strange Brew: BPM in China
• Another interesting article about BPM and China comes from Adam Deane –
BPM in China – where he also mention about Jim Sinur article
• As the policy of China is totally different from other democratic countries and as
what the government does or fails to make relates only to the government. I
believe it will be hard to see BPM initiatives on government.
• Google’s research: CHINA AND BPM probably brings the worst result related
to BPM, among the results we see medical devices, etc
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14. BRICS and BPM
SOUTH AFRICA
• There are a local chapter of ABPMP in South Africa among several other BPM
Groups spreading BPM Initiatives
• South Africa has established BPM Program within its strategic plan 2008-2011
as you can see from the South African Department Of Foreign Affairs
• Several Seminars also in South Africa, BPM Summit 2012 - BPM Evolved
• Public Service with citizen in focus -
http://www.youtube.com/watch?v=hAAmJDZJ06E South Africa Government
BPM in practice.
• Google’s research: SOUTH AFRICA AND BPM brings relative result related to
BPM
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15. BRICS and BPM
References
• Um Estudo Exploratório sobre adoção de BPM em Organizações Públicas – [Higor M. Santos1,
André F. L. Santana1,2, George Valença1,3, Carina F. Alves1] -
http://www.lbd.dcc.ufmg.br/colecoes/wbpm/2011/umestudo.pdf
• South Africa Department of Foreign Affairs - http://www.dfa.gov.za/department/stratplan2008-
2011/strategic_plan08.pdf
• Spreading their Wings: Home-grown Indian BPM Products – [Jyoti Bhat and Jude Fernandez] -
“http://www.bptrends.com/publicationfiles/EIGHT 07-10-BPM in India-Spreading their Wings-Bhat-
Fernandez_post Review-final.pdf”
• BPM in India: Lifting the Veil – [Jyoti Bhat and Jude Fernandez] -
“http://www.bptrends.com/publicationfiles/12-08-COL-BPMinIndia-LiftingtheVeil-Jyoti-
Fernandez%20doc-final.pdf ”
• BPM in India: The BPM Career Portfolio – [Jyoti Bhat and Jude Fernandez] -
http://www.bptrends.com/publicationfiles/03-01-2011-COL-BPM%20in%20India-
The%20Career%20Portfolio-Jyoti-Jude-Final.pdf
• Decision Support Systems Application to Business Processes at Enterprises in Russia -
[hKonstantin Aksyonov, Eugene Bykov, Leonid Dorosinskiy, Elena Smoliy, Olga Aksyonova,
Anna Antonova and Irina Spitsina] - Ural Federal University - Russian Federation -
http://www.intechopen.com/source/pdfs/18792/InTech-
Decision_support_systems_application_to_business_processes_at_enterprises_in_russia.pdf
• Google’s Public Data : BRICS
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16. BRICS and BPM
email: redceldan@gmail.com
Twitter: twitter.com/redirley
Profile: br.linkedin.com/in/redirley
Handouts: slideshare.net/redirley/
Redirley Matheus Santos

17. BRICS and BPM
Questions
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