Brianne Whaley has over 20 years of experience in healthcare roles including surgical coordinator, medical office specialist, ultrasound technician assistant, pharmacy technician, and certified nursing assistant. She is skilled in patient care, medical procedures, scheduling, record keeping, and ensuring compliance with healthcare regulations. Her objective is to obtain a position where she can utilize her compassionate nature and experience to provide excellent patient care.

1. BRIANNE WHALEY
54064 Howard Road, Callahan, FL 32011 H: 904-586-6028 C: 904-586-6028 simpleebrie@gmail.com
I believe "LIFE" teaches you the most about things and people. I love patient care in its entirety. I believe in
excellent patient care and I believe that everyone is a someone no matter the circumstance. I strive to be THE
BEST patient care giver I can be in ANY setting that I am placed. I love people and have a special place in my
heart for the elderly, children and the mentally challenged, as I have a grandmother that I take care of who
adopted me in my teenage years that suffers with Dementia. My education level is not as profound as many, but
I am an endless giver with a very compassionate heart and will go out of my way for my patient and the
company that I am employed with. I have worked my way from the bottom to the top and I've accomplished
MANY wonderful things with that simple attitude. I've learned more about patient care in reality situations
than I ever could have behind a book. By no means, would I ever undermine education, but I believe there are
"certain" people with "certain" abilities for "certain" jobs and I am positive that caring for others in any medical
situation or environment is mine.
CPR/First Aid certified
Patient-focused care
Trustworthy companion
Medications familiarity
Companionship and emotional support
Compassionate
Compassionate caregiver
Efficient and reliable team player
Committed team player
Adaptable
Dementia and Alzheimer's knowledge
Diagnostic tools familiarity
Patient and family advocacy
Minor and Major surgery assistance awareness
Seasoned in medical clinical procedures
ICD 9 forms specialist
Qualified daily living activity assistant
Trained in pre- and post-surgical care
CPR certification
Surgical Coordinator, 09/2009 to Current
North Florida Surgeons (Baptist Medical Center Downtown) – 836 Prudential Drive Jacksonville, Florida
32207
Coordinate all inpatient and outpatient surgical procedures with the operating room for six general
surgeons.
Coordinate combination surgeries between our general surgeons and plastic surgeons, obstetricians,
neurosurgeons, urologists, cardiothoracic surgeons.
Obtaining and Maintaining ALL pre-operative clearances and anticoagulant management records from all
other physician offices to safely and effectively get the patient to the operating room.
Organizing the flow of anesthesiology and the surgeons room movement, making sure that all correct
instruments and equipment are available and that the operating room that is set up is safe for the patient
and the surgeon.
Providing all the documentation and appointments and protocols before surgery to the patient and their
families. This would include fasting requirements, bathing requirements, medication requirements and
bowel preparation requirements as per the physician or the nurses order.
Obtaining authorizations from the patients insurance companies for their surgical procedure with the
surgeons as well as obtaining authorization for the hospital or any other outpatient surgery facility where
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY

2. the surgery will be performed.
Making sure to maintain at all times all HIPPA compliance protocols.
Acting as a liaison between all nurses and all physicians to provide and exceed great patient care. Making
sure all abnormal labs, ekgs, chest X-rays or any change in the patient themselves is immediately reported
to the physician or nurse in charge.
Arranging all surgical representatives to assist the surgeons with cases in the operating room.
Reporting any changes in operating schedules versus a clinic schedule to all other staff members
including the office manager to make sure that the surgeon runs on time for his patient.
Communicating with pharmacies to call in prescription medications that the physician has ordered for the
patient/s/
ICD-9 and ICD-10 coding as well as CPT coding experience
Medical Office Specialist/ Referral Coordinator, 08/2008 to 09/2009
Baptist Primary Care – 836 Prudential Drive Suite 1401 Jacksonville Florida 32207
Scheduling/Cancelling and Rescheduling all patient appointments for two Internists, one Nurse
Practitioner and one Physician Assistant.
Making sure all patients where checked in and out of the office appropriately.
Coordinating all pharmaceutical interaction between the physicians' office and various pharmacies.
Acting as a liaison between all other physician offices, insurance companies, medical facilities along with
medical vendors to provide the physicians with necessary information to provide the best patient care
Scheduling all diagnostic radiology exams to Baptist Medical Center and or any other facility that was in
or out of network.
Obtaining all referrals for the patient to see other specialists, physicians, physical or occupational
therapy, speech therapy and outpatient surgeries. making sure all these appointments were set up and
fulfilled by the patient to ensure excellent patient care.
Maintaining ALL HIPPA compliance protocols while performing all office duties.
Ultrasound Technician Assistant , 08/2005 to 08/2008
Baptist Medical Center Women's Imaging Center – (Currently the Hill Breast Center on San Marco)
Scheduling all diagnostic mammograms, ultrasounds and ultrasound guided and stereotactic core
biopsies.
Assisted the radiologist and ultrasound technicians in the procedure rooms during the core biopsy/exams
procedure with first aid.
Obtaining orders for all breast procedures from all specialist that referred that patient for the appointment.
Making sure that all records, past medical , previous and current (History and Physical records) were
available for the Radiologist before during and after the patients appointments.
Escorting all patients to exam/dressing rooms while checking the identification bracelet to make sure we
had the correct patient and to assist the patient with the gown if they needed help or were of a
handicapped nature.
Ensuring that all patient comfort levels were met before, during and after their appointment.
Making sure all medical procedures and patient care was completed using ALL HIPPA compliance
protocols.
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Pharmacy Technician, 02/2003 to 08/2005
Baptist Medical Center/ Pavilion Health Services – Baptist Medical Center South and Baptist Primary Care
and Float
Inputting all clinical/pharmaceutical information from each prescription written by a physician or

3. physician assistant into the computer.
Retrieving authorization from a patients' insurance company by phone, fax or computer.
Handling and preparing all prescription medication (compounding included) for the pharmacist to review
and check to be dispensed to the patient.
Maintained and managed inventory of all pharmacy medications (over the counter, controlled and
non-controlled substances)
Filed and organized all pharmacy inventory bills, prescriptions (controlled and non controlled).
Maintained ALL HIPPA compliance protocol regulations.
Making sure any patient calls, concerns or cares were immediately brought the Registered Pharmacist
attention and handled with care immediately and appropriately.
Cashier/Pharmacy Technician, 08/1997 to 07/2003
Publix Pharmacy – (San Pablo and Beach Blvd)( Merrill Road) Jacksonville Florida
Two jobs were held during this tenure
Cashier (cash/credit/debit/ebt card handling, check handling , customer service) then being advanced to a
Pharmacy Technician.
The Pharmacy Technician job with Publix encompassed all the duties listed in Baptist Medical Center
Pavilion Services above.
GED:
Florida State College Jacksonville Florida - Capper Road Dunn Avenue
Certified/Licensed Nursing Assistant (Florida)
Basic Life Support/CPR Certification
Assistance with Self-Administered Medications Certification (4 Hour Mandated Course in Florida)
Currently working on ACLS
EDUCATION
CERTIFICATIONS