SlideShare a Scribd company logo
BrandTrust is the leading management
consultancy for effective brands.
2
BrandTrust is the
leading management consultancy
for effective brands.
3
We support companies and institutions to increase
appreciation for their
performances.
How we think about brands.
Brands are value drivers and lighthouses during the change
5
We enable you to look at your brand in a
different way and to uncover hidden business
potential.
Leadership
§  Brand Strategy
§  Portfolio Management
§  Business Model
Generation
§  Brand Steering
§  Mission/Vision
Development
Transformation
§  Innovation
§  Blue Ocean
§  Scenario Planning
§  Digitalization
§  Change Management
§  Cultural Change
Positioning
§  No.-Positions
§  Golden Circle
§  Employer Branding
§  Customer Insights
§  Internal Branding
Performance
§  Touchpoint
Management
§  Marketing Consulting
§  Brand Tracking
§  Engagement
§  Product/Process
Alignment
§  Communication
Management
Education
§  Strategy Seminars
§  Leadership Programs
§  Ambassador Trainings
§  Inhouse Academy
§  Digital Brand Program
§  Touchpoint Trainings
§  Brand Trust Future
Circle
6
brands are
communicative
surfaces
brands are
sales
generators
brands are
value drivers
The 3 evolutionary steps in brand
consciousness
Who we are.
BrandTrust
Enabling brands to attract people
Alois Dorfner
Senior Brand Consultant
Colin Fernando
Senior Brand Consultant
Tanja Schug
Brand Consultant
Representant Switzerland
Nicole Eckle
Event and Marketing
Nicole Rimser
Brand Consultant
Benedikt Streb
Brand Consultant
Martha Kift
Brand Consultant
Jeannette Marcus
Personal Assistant
Ingrid Langhammer-Mend
Business Administration Manager
Eva Köttschau
Brand Consultant
Philipp Spittel
Personal Assistant
Head of Back Office
Justin Mikoschek
Personal Assistant
Erika Pfeiffer
Accountant
Eva Stockhausen
Assistant Marketing /
Eventmanagement
Johanna Otto-Erley
Brand Consultant
Customer
Management&
Marketing
Andrea Baust
Personal Assistant
Susanna Wieseneder
Executive Consultant
Susanne Jech
Executive Consultant
Personal
Assistants
Stephanie Hofer
Brand Consultant
Alexandra Fischbäck
Head of Marketing / Customer
Management
Michele Schmitt
Brand Consultant
Mirja Frank
Assistant Customer
Management
Manuela Seybold
Human Resources Manager
Accountants
Human
Resources
Dr. Judith Meyer
Brand Consultant
Bianca Lücker
Brand Consultant
Stefanie Berning-Wieczorek
Brand Consultant
Sebastian Schäfer
Brand Consultant
Metka Hrovat
Senior Brand Consultant
Representant Adriatic
Bernhard Scholz
Brand Consultant
Franziska Sanoner
Brand Consultant
Klaus-Dieter Koch
Managing Partner
Jürgen Gietl
Managing Partner
Achim Feige
Partner
Representant Austria
Jasmin Rubner
Managing Director
Christoph Engl
Managing Director
Christoph Hack
Executive Brand Consultant
ExecutiveConsultants
BrandTrust
is the leading
management
consultancy for
effective
brands.
9
BrandTrust has clear borders!
NO
ADVERTISING
NO DESIGN
NO
MARKET RESEARCH
NO EVALUATION
NO
AGENCY WORK
10
We make brands
manageable.
Our mission
11
headquarters
representatives
We focus on the economically strongest regions in
Europe
12
Pharmaceuticals, Healthcare & MedTech
Ecology & Organics
Financial & Professional Services
Fast Moving Consumer GoodsChemicals, Energy, Materials
Lifestyle & Luxury Retail, Mail Order & E-Commerce
Technology & Automotive Construction & Real EstatePublic Sector, Destination, Tourism & Logistics
Telecoms, IT, Media, Entertainment & Security
11BranchenIndustrie
s
BrandTrust Industry Competence Centers
13
Pharmaceuticals, Healthcare & MedTech
Ecology & Organics
Financial & Professional Services
Fast Moving Consumer GoodsChemicals, Energy, Materials
Lifestyle & Luxury Retail, Mail Order & E-Commerce
Technology & Automotive Construction & Real EstatePublic Sector, Destination, Tourism & Logistics
Telecoms, IT, Media, Entertainment & Security
11BranchenIndustrie
s
BrandTrust Industry Competence Centers
14
Our publications
The competence of a strong
and attractive brand.
Fan Community
Peak Performances
Brand Positioning
Strategic Principles
Breeding Grounds
Brand Rules
Brand Core
Brand touchpoints
Brand Strategy
Brand Image
Communication
Brand Name
Marketing
Logo
Brand Style
17
01. BRANDS ARE EXPRESSED WILL
02. A LITTLE BIT OF BRAND DOESN’T WORK
03. BRANDS DON’T FOLLOW, THEY LEAD
04. PEAK PERFORMANCES ARE THE FUNDAMENT OF EVERY BRAND
05. BRANDS PROVE RATHER THAN CLAIM
06. USUALNESS IS THE ENEMY OF EVERY BFRAND
07. BRANDS ARE ALWAYS DISTINCT
08. BRANDS USE WHATEVER EXISTS IN THE MINDS
09. STRONG BRANDS HAVE STRONG BORDERS
10. BRANDS DON’T GROW BY EXTENSION
11. AWARENESS DOESN’T MEAN ATTRACTIVENESS
12. BRANDS GROW FROM THE INSIDE OUT
The basic laws of brand management
In twelve months and with the help
of 20.000 customer- &
buyer-interviews we determined the
resilience of 223 leading brands
of 43 industries in three
countries.
19
Marketing management
§  Good image (reputation)
§  Awareness, advertising efficiency
§  Claim, slogan
§  Good design
§  Campaigns
§  Communication
If marketing manager think of positioning they
think of:
20
Top management
§  Market position
§  Quality- and value increase
§  Maximization of profit
§  Minimization of risks
§  Resist pricing pressure
§  Lower costs
§  Brands are secondary theatre of war
If the top management thinks of positioning it
thinks of:
21
Top managementMarketing management
Resilience
indicators
How can both views be combined and be used to
raise brand resilience?
22
Reason-effect
§  Perception preference à Increasing marketing efficiency
§  Customers pay price markups à Possible increase in price
§  Loyal customers à Enable growth
§  Customers buy other products à Increasing per-capita-profit
§  Customers recommend the brand à Enable growth and increase in price
§  Increasing employee identification à Higher productivity
Effectice brand systems secure double-digit
profit and double-digit growth for the company.
How do you notice that you manage a strong
brand?
23
Raises
profit
Minimizes
risiks
Increases
competitiveness
Stimulates
growth
Reduces
costs
Raises
resilience
Brands increase value for its shareholders and
society.
Copyright
Alle in dieser Dokumentation enthaltenen Strategien, Modelle, Konzepte und Schlussfolgerungen sind
ausschließliches geistiges Eigentum (Ausnahme bei Quellenangaben) von BrandTrust – Brand Strategy
Consultants – und urheberrechtlich geschützt. Sie werden dem Auftraggeber zu dessen ausschließlicher
Nutzung zeitlich unbefristet überlassen. Alle hierin enthaltenen Informationen unterliegen der Geheimhaltung und
sind nur für den Auftraggeber bestimmt. Der Auftraggeber ist nicht berechtigt diese Dokumentation zu
verändern oder außerhalb seines Unternehmens zu veröffentlichen oder zu verbreiten. Diese Bestimmung kann
ausschließlich mit schriftlicher Zustimmung von BrandTrust – Brand Strategy Consultants – abgeändert oder
widerrufen werden. Mündliche Vereinbarungen besitzen keine Gültigkeit.
All the strategies, models, concepts and conclusions incorporated into this documentation are the exclusive
intellectual property (exceptions are source referenced) of BrandTrust – Brand Strategy Consultants and are
protected under copyright. They have been turned over to the client exclusively for his own use for an
unspecified period. All information included in them is to be kept confidential and is intended for the client’s
eyes only. The client is not permitted to change this documentation, make it public outside his own company or
disseminate it in any way. This rule may only be amended or revoked with the express written consent of
BrandTrust – Brand Strategy Consultants. Verbal agreements shall not be deemed valid.
Pfannenschmiedsgasse 1 T +49 (911) 933 57 80 info@brand-trust.de
90402 Nürnberg n Germany F +49 (911) 396 066 www.brand-trust.de
Brand Trust GmbH – Brand Strategy Consultants

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Brand Trust Company profile

  • 1. BrandTrust is the leading management consultancy for effective brands.
  • 2. 2 BrandTrust is the leading management consultancy for effective brands.
  • 3. 3 We support companies and institutions to increase appreciation for their performances.
  • 4. How we think about brands. Brands are value drivers and lighthouses during the change
  • 5. 5 We enable you to look at your brand in a different way and to uncover hidden business potential. Leadership §  Brand Strategy §  Portfolio Management §  Business Model Generation §  Brand Steering §  Mission/Vision Development Transformation §  Innovation §  Blue Ocean §  Scenario Planning §  Digitalization §  Change Management §  Cultural Change Positioning §  No.-Positions §  Golden Circle §  Employer Branding §  Customer Insights §  Internal Branding Performance §  Touchpoint Management §  Marketing Consulting §  Brand Tracking §  Engagement §  Product/Process Alignment §  Communication Management Education §  Strategy Seminars §  Leadership Programs §  Ambassador Trainings §  Inhouse Academy §  Digital Brand Program §  Touchpoint Trainings §  Brand Trust Future Circle
  • 6. 6 brands are communicative surfaces brands are sales generators brands are value drivers The 3 evolutionary steps in brand consciousness
  • 7. Who we are. BrandTrust Enabling brands to attract people
  • 8. Alois Dorfner Senior Brand Consultant Colin Fernando Senior Brand Consultant Tanja Schug Brand Consultant Representant Switzerland Nicole Eckle Event and Marketing Nicole Rimser Brand Consultant Benedikt Streb Brand Consultant Martha Kift Brand Consultant Jeannette Marcus Personal Assistant Ingrid Langhammer-Mend Business Administration Manager Eva Köttschau Brand Consultant Philipp Spittel Personal Assistant Head of Back Office Justin Mikoschek Personal Assistant Erika Pfeiffer Accountant Eva Stockhausen Assistant Marketing / Eventmanagement Johanna Otto-Erley Brand Consultant Customer Management& Marketing Andrea Baust Personal Assistant Susanna Wieseneder Executive Consultant Susanne Jech Executive Consultant Personal Assistants Stephanie Hofer Brand Consultant Alexandra Fischbäck Head of Marketing / Customer Management Michele Schmitt Brand Consultant Mirja Frank Assistant Customer Management Manuela Seybold Human Resources Manager Accountants Human Resources Dr. Judith Meyer Brand Consultant Bianca Lücker Brand Consultant Stefanie Berning-Wieczorek Brand Consultant Sebastian Schäfer Brand Consultant Metka Hrovat Senior Brand Consultant Representant Adriatic Bernhard Scholz Brand Consultant Franziska Sanoner Brand Consultant Klaus-Dieter Koch Managing Partner Jürgen Gietl Managing Partner Achim Feige Partner Representant Austria Jasmin Rubner Managing Director Christoph Engl Managing Director Christoph Hack Executive Brand Consultant ExecutiveConsultants BrandTrust is the leading management consultancy for effective brands.
  • 9. 9 BrandTrust has clear borders! NO ADVERTISING NO DESIGN NO MARKET RESEARCH NO EVALUATION NO AGENCY WORK
  • 11. 11 headquarters representatives We focus on the economically strongest regions in Europe
  • 12. 12 Pharmaceuticals, Healthcare & MedTech Ecology & Organics Financial & Professional Services Fast Moving Consumer GoodsChemicals, Energy, Materials Lifestyle & Luxury Retail, Mail Order & E-Commerce Technology & Automotive Construction & Real EstatePublic Sector, Destination, Tourism & Logistics Telecoms, IT, Media, Entertainment & Security 11BranchenIndustrie s BrandTrust Industry Competence Centers
  • 13. 13 Pharmaceuticals, Healthcare & MedTech Ecology & Organics Financial & Professional Services Fast Moving Consumer GoodsChemicals, Energy, Materials Lifestyle & Luxury Retail, Mail Order & E-Commerce Technology & Automotive Construction & Real EstatePublic Sector, Destination, Tourism & Logistics Telecoms, IT, Media, Entertainment & Security 11BranchenIndustrie s BrandTrust Industry Competence Centers
  • 15. The competence of a strong and attractive brand.
  • 16. Fan Community Peak Performances Brand Positioning Strategic Principles Breeding Grounds Brand Rules Brand Core Brand touchpoints Brand Strategy Brand Image Communication Brand Name Marketing Logo Brand Style
  • 17. 17 01. BRANDS ARE EXPRESSED WILL 02. A LITTLE BIT OF BRAND DOESN’T WORK 03. BRANDS DON’T FOLLOW, THEY LEAD 04. PEAK PERFORMANCES ARE THE FUNDAMENT OF EVERY BRAND 05. BRANDS PROVE RATHER THAN CLAIM 06. USUALNESS IS THE ENEMY OF EVERY BFRAND 07. BRANDS ARE ALWAYS DISTINCT 08. BRANDS USE WHATEVER EXISTS IN THE MINDS 09. STRONG BRANDS HAVE STRONG BORDERS 10. BRANDS DON’T GROW BY EXTENSION 11. AWARENESS DOESN’T MEAN ATTRACTIVENESS 12. BRANDS GROW FROM THE INSIDE OUT The basic laws of brand management
  • 18. In twelve months and with the help of 20.000 customer- & buyer-interviews we determined the resilience of 223 leading brands of 43 industries in three countries.
  • 19. 19 Marketing management §  Good image (reputation) §  Awareness, advertising efficiency §  Claim, slogan §  Good design §  Campaigns §  Communication If marketing manager think of positioning they think of:
  • 20. 20 Top management §  Market position §  Quality- and value increase §  Maximization of profit §  Minimization of risks §  Resist pricing pressure §  Lower costs §  Brands are secondary theatre of war If the top management thinks of positioning it thinks of:
  • 21. 21 Top managementMarketing management Resilience indicators How can both views be combined and be used to raise brand resilience?
  • 22. 22 Reason-effect §  Perception preference à Increasing marketing efficiency §  Customers pay price markups à Possible increase in price §  Loyal customers à Enable growth §  Customers buy other products à Increasing per-capita-profit §  Customers recommend the brand à Enable growth and increase in price §  Increasing employee identification à Higher productivity Effectice brand systems secure double-digit profit and double-digit growth for the company. How do you notice that you manage a strong brand?
  • 24. Copyright Alle in dieser Dokumentation enthaltenen Strategien, Modelle, Konzepte und Schlussfolgerungen sind ausschließliches geistiges Eigentum (Ausnahme bei Quellenangaben) von BrandTrust – Brand Strategy Consultants – und urheberrechtlich geschützt. Sie werden dem Auftraggeber zu dessen ausschließlicher Nutzung zeitlich unbefristet überlassen. Alle hierin enthaltenen Informationen unterliegen der Geheimhaltung und sind nur für den Auftraggeber bestimmt. Der Auftraggeber ist nicht berechtigt diese Dokumentation zu verändern oder außerhalb seines Unternehmens zu veröffentlichen oder zu verbreiten. Diese Bestimmung kann ausschließlich mit schriftlicher Zustimmung von BrandTrust – Brand Strategy Consultants – abgeändert oder widerrufen werden. Mündliche Vereinbarungen besitzen keine Gültigkeit. All the strategies, models, concepts and conclusions incorporated into this documentation are the exclusive intellectual property (exceptions are source referenced) of BrandTrust – Brand Strategy Consultants and are protected under copyright. They have been turned over to the client exclusively for his own use for an unspecified period. All information included in them is to be kept confidential and is intended for the client’s eyes only. The client is not permitted to change this documentation, make it public outside his own company or disseminate it in any way. This rule may only be amended or revoked with the express written consent of BrandTrust – Brand Strategy Consultants. Verbal agreements shall not be deemed valid. Pfannenschmiedsgasse 1 T +49 (911) 933 57 80 info@brand-trust.de 90402 Nürnberg n Germany F +49 (911) 396 066 www.brand-trust.de Brand Trust GmbH – Brand Strategy Consultants