The document discusses best practices for conducting card sorting usability tests with 5-12 participants using fewer than 30 cards and around 4 questions. The tests provide limited quantitative data but qualitative insights like quotes, stories of use, specific issues, scenarios of use, and implications. Results could include wireframes, site maps, or insights about how a current site is failing users and how content, UI, features need to be improved to address different audiences' perceptions.

3. enough for solid categories plus criteria for UX - visual, content, features, etc. Elements of User Experience diagram © Jesse James Garrett

4. goal is solid categories that make sense to users 15+ participants Photo: http://www.flickr.com/photos/dennissylvesterhurd/

5. fewer participants fewer items/less depth careful Q&A

6. enough for solid categories, usability red flags inform UX at high and low levels

7. Specifics

8. most helpful when:

10. 5-12 participants < 30 cards ~ 4 questions

11. Results – limited quantitative data

12. Results – quotes

13. Results – stories of use

14. Results – specific issues

15. How

16. What do you want to learn?

17. Candidates for card terms

18. Write the questions that will use the cards. We typically ask:

19. Write questions that invite stories

24. Results – insights and implications

25. the current site is failing to provide contact information for making an appointment, which is the number one reason people visit the site as soon as the “barrier” is broken, students are happy with the services perception gap: students perceive the MIT Medical is slow, but it is fast and effective content and ui: contact information must be readily apparent - especially how to make an appointment Different audiences have different perceptions: Medical needs to work to overcome student perceptions, but faculty and staff are content students perceive MIT Medical as slow to respond

26. the site is failing to explain plans adequately some deadlines are really important content: crucial content needs to speak to an audience not familiar with US plans and terminology feature: maybe a way to compare plans would help ui/visual: key dates need to be super obvious content on the site needs to address users and influencers

31. Results – scenarios of use

32. Results – wireframe/schematics

33. Results – site map

34. Special cases

35. Any questions? - Thank you for letting us tell our story! www.nimblepartners.com [email_address] [email_address] A special thank you to Leah Buley at Adaptive Path who inspired us to free ourselves from the tyranny of PowerPoint bullet slides.